Battery is not detected in Equium U400-124

Hi Guys,
I bought a U400-124 yesterday and replaced it today for the same model and i still have the same problem.
The notebook works fine when its conected to AC power but as soon as i unplug it the notebook dies ? Its not the charger thats the problem, i have changed that also. On the icon that tells you if the battery is charging or not it says "Battery is not detected"
Does anyone have an idea why this happens ? All help would be hugely appreciated.

Hey man
I bought a Toshiba Equium U400 too. And i faced the same problem.
So I took it to the ASP (Authorized Service Provider) and they said it was not the laptops problem it was the problem of the battery.
So as I had a warranty I changed my battery and its running great..
Try my idea and your going to be happy..
So go to a Toshiba reseller or buy your battery online.
So you did a wrong thing changing you laptop should have changed your battery... happy to help and tell me if u have any other problem.
Bye

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Hello every body
I had this problem with my laptop Satellite A300 (PSAJ4E). I bought a new battery and started my laptop. I have Windows Vista.
The battery is not detected. When I remove the charger its work well but with indicator of low battery so Im update my BIOS but the problem is still there.
So I look around and tried to disable Microsoft in device manger.
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hi king_soft,
sold a third party battery?
in some cases the used controller (battery) is not recognised by your system...
you can try this (without any promisses):
shut down notebook, remove battery, connect ac-adapter and make sure unit is powered
insert battery and wait 24hours
disconnect ac-adapter and remove battery
switch machine on to make it fully discharged (some components holding electricity)
insert battery and start the unit
check powermanager or energy options if the battery is recognised...
never open up a battery pack - it's really dangerous!
if the battery pack is recognised by the system - you won!
if not make sure that your ac-adapter supplies the right voltage/current to your system
test another battery to make sure the loading device (notebook) is working properly
if so exchange battery pack!
editing: found a info that the highest rated cpu is a Intel Celeron -M 380 (1.60GHz)
Message was edited by: Al-eX

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Hi guys
I have (had?) a Toshiba Equium U400-124 laptop with Vista Home Premium 32 installed.
Last night it just crashed, so I rebooted, and a message came up with "a disk read error occured, press ctrl+alt+del to restart".
This reappeared when I did the above.
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Regards

Hi
Can you access the advanced boot menu pressing F8? If yes choose repair my computer. Some files will be loaded and then choose the Toshiba recovery function and follow the screen instructions. Windows will be reinstalled now with the factory settings.
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http://www.vlite.net/
Bye

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I have got Equium U400-124 laptop
recently my sound system has stopped working all together. Though the volume button is set to maximum i am unable to hear any sounds.
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Thank you very much

No I tried using earphone as I gathered if u try headphone in and out several times it tries to remove the dust.
But even with this i am unable to hear the sound.

A secondary battery was not detected, but your system supports a second battery.

Hi,
I have read this while testing my battery with HP tools dignostics:
Secondary Battery: a battery was not detected, but your system supports a second battery. You may want to purchase a second battery to extend your battery life between charges
What is meant with your system supports a second battery?
I think this 'your system supports a second battery' should have been said if my computer supported two batteries insereted simulataneously.
However, if this 'your system supports a second battery.' only means if the first battery got to its critical level, then I could shut down my computer, and then replace it with the second one which is fully charged.
As a result, I would be saying that my system supports a second battery, a third, fourth, fifth, and so on. I don't need to say my system supports a second battery.

Thanks a lot,
Then, for my laptop which only supports to insert on battery at the same time. Then as long as the secondray battery will not be inserted along with the primary battery at the same time, then my system and my computer don't support secondary battery. However, they support only one battery inserted. As a result, They wouldn't have said(written) a tip says during the battery testing 'secondary battery was not deteced, but your system supports a second battery.'
that they should have written system supports a second battery, a third, fourth, fifth, and so on which can be inserted instead of your inserted empty primary battery.
I really don't find any a docking station port on the bottom of my laptop. Do you think that there are some HP models can support two batteries to be inserted at the same time?

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I've contacted lenovo support over the phone and have been redirected in circles over 5 times without being able to get a replacement or ship it back. I don't want to remove the bottom cover either since that will void my warranty. Can someone please help me out with a direct number or who to contact? I've been told Post Sales Support is the correct department but I can't seem to ever reach it....
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hi mitchillen,
Welcome to Lenovo Community Forums!
You will need to have a case number from Technical Team first
This is the number for Post Sales and the prompts you have to press.
1-866-968-4465
press options 2, 3, 1
Mon-Fri 9am-7pm EST
Hope this helps,
I'm sorry to hear what happened.
Solid Cruver
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MacBook Pro 13 Early 2011 Battery Degradation to Not Detected, User Replaced New Battery also Not Detected, Please Help!

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Why don't you look through this to insure you did everything correctly:
http://www.ifixit.com/Guide/Installing+MacBook+Pro+13-Inch+Unibody+Early+2011+Ba ttery+Replacement/5116/1
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I have started to restore my U400-124 with the recovery disk but, half way though it has an error message that one file failed to be copied and only lets me exit and switch off.
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Jonathan

Hello Jonathan
Have you ever tried to create recovery DVD media?
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I have a Equium U400 laptop and I have never been able to get the microphone to work properly. I am running Vista 32bit which was originally installed.
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Richard,
Thanks for replying. I should have mentioned that the microphone is actually built in vs an external microphone so I am racking my brains trying to figure out what is wrong, as I want to rule out any software / driver issues before investigating any potential technical fault.
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Hi,
This is my first post on the site. I have an issue with a new battery on my Equium A300D-16C. (no battery detected)
The original one that I had for the computer died after two years of use so I had to order a new one as a replacement. I have received it and it itself works fine, giving me 90 minutes charge. But the problem is that it isnt detected by the computer when I click on the power icon on the bottom bar of screen, so I dont know how long I have left with it. Also, the orange light that indicates it is charging should go white upon it being full of charge, mine just starts flashing orange after a while (is this when it is fully charged?).
I took the mains out of my computer a few minutes ago and it cut out and I had to switch it back on again, despite the battery being in and it being full of charge (as it has been in all day and the mains have been in for decent length periods).
What can I do to solve this?
Worth mentioning I am not too good with computers so everything might be best explained really, really simply as I am not the cleverest when it comes to this area.
thanks

> Now when i take the mains power out, the computer cuts out and shuts off within minutes without it being able to be turned back on
Seems the battery is empty and therefore notebook shuts down when AC adaptor has been disconnected.
There are two possibilities:
Either the new battery is faulty or there is something wrong with motherboard power supply electronic.
I think both should be checked.

Equium u400-124 dont want start

Hi there,
after 4 moths warranty my laptop stop work. Charger working fine, also battery is fully charged.
I no drop nothing on laptop (water or any drinks) even no drop it on the floor. Just after shut down dont want start again
no lights, nothing. Any suggestion what is problem ???

Hi
In my opinion RAM modules should be checked firstly.
Remove one module and test the notebook using every module in each slot.
But the diagnostic procedure would be more difficult if the notebook would not start even checking the memory modules in such case the issue could be related to any part on the motherboard theoretically the issue could be related to faulty CPU, motherboard, etc
So in such case an help from a notebook technicians would be necessary. :(

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Hi there,
dont worry, usually it should not depend on software if the battery charges or not. But to go the secure way, I suggest you at first to re-insert the battery.
Battery should usually charge any time, no matter if windows is loaded or not. So, if not, then you have a power-related problem.
Just try this re-inserting and if this does not help, contact a technician (if you know someone) or a authorized service partner.
It can be, that you have a serious hardware problem.
Heres a link if you search one:
http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT
Greets

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I tried searching on the system's help features and Control Panel with no success. We use the AC adapter that was included with the computer.

Here are the HP instructions for Testing and Calibrating your battery.

Battery is not detected in Equium U400-124

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