Battery is not detected problem

Hi. Firstly I apologize for my poor English.
I use a macbook pro 2012 (not retina).
I have a battery issue: the battery periodically turns off. So far this problem arised only when charger was plugged in (I think this is just coincidence, because I mainly use MB at home with plugged charger), and the problem can arise on OS X and on bootcamp's Windows7. When battery turns off, the battery icon turns into "X". And if I disconnect charger, the MB immediately turns off. Also after shutting down (normal shutt down from OS, not by charger disconnecting) the battery still remains disconnected, because flashes only one battery light and MB won't to turn on without charger.
After some time MB is turned off, the battery recovering.
I used MB first 2 months without any battery issues.

Darn! An Apple Authorized Reseller may or may not also be an Apple Authorized Service Provider - and any Apple service provider will repair your computer free of charge. You're under warranty and it's a defect that you're dealing with.
Try here - https://locate.apple.com/am/en/ - only says resellers but I found it searching for service providers.
Good luck,
Clinton

Similar Messages

New battery is not detected on Satellite A300

Hello every body
I had this problem with my laptop Satellite A300 (PSAJ4E). I bought a new battery and started my laptop. I have Windows Vista.
The battery is not detected. When I remove the charger its work well but with indicator of low battery so Im update my BIOS but the problem is still there.
So I look around and tried to disable Microsoft in device manger.
Still not fixed properly. I removed charger and insert it again.
It shows the AC power supply but no charge.

hi king_soft,
sold a third party battery?
in some cases the used controller (battery) is not recognised by your system...
you can try this (without any promisses):
shut down notebook, remove battery, connect ac-adapter and make sure unit is powered
insert battery and wait 24hours
disconnect ac-adapter and remove battery
switch machine on to make it fully discharged (some components holding electricity)
insert battery and start the unit
check powermanager or energy options if the battery is recognised...
never open up a battery pack - it's really dangerous!
if the battery pack is recognised by the system - you won!
if not make sure that your ac-adapter supplies the right voltage/current to your system
test another battery to make sure the loading device (notebook) is working properly
if so exchange battery pack!
editing: found a info that the highest rated cpu is a Intel Celeron -M 380 (1.60GHz)
Message was edited by: Al-eX

Battery is not detected in Equium U400-124

Hi Guys,
I bought a U400-124 yesterday and replaced it today for the same model and i still have the same problem.
The notebook works fine when its conected to AC power but as soon as i unplug it the notebook dies ? Its not the charger thats the problem, i have changed that also. On the icon that tells you if the battery is charging or not it says "Battery is not detected"
Does anyone have an idea why this happens ? All help would be hugely appreciated.

Hey man
I bought a Toshiba Equium U400 too. And i faced the same problem.
So I took it to the ASP (Authorized Service Provider) and they said it was not the laptops problem it was the problem of the battery.
So as I had a warranty I changed my battery and its running great..
Try my idea and your going to be happy..
So go to a Toshiba reseller or buy your battery online.
So you did a wrong thing changing you laptop should have changed your battery... happy to help and tell me if u have any other problem.
Bye

A secondary battery was not detected, but your system supports a second battery.

Hi,
I have read this while testing my battery with HP tools dignostics:
Secondary Battery: a battery was not detected, but your system supports a second battery. You may want to purchase a second battery to extend your battery life between charges
What is meant with your system supports a second battery?
I think this 'your system supports a second battery' should have been said if my computer supported two batteries insereted simulataneously.
However, if this 'your system supports a second battery.' only means if the first battery got to its critical level, then I could shut down my computer, and then replace it with the second one which is fully charged.
As a result, I would be saying that my system supports a second battery, a third, fourth, fifth, and so on. I don't need to say my system supports a second battery.

Thanks a lot,
Then, for my laptop which only supports to insert on battery at the same time. Then as long as the secondray battery will not be inserted along with the primary battery at the same time, then my system and my computer don't support secondary battery. However, they support only one battery inserted. As a result, They wouldn't have said(written) a tip says during the battery testing 'secondary battery was not deteced, but your system supports a second battery.'
that they should have written system supports a second battery, a third, fourth, fifth, and so on which can be inserted instead of your inserted empty primary battery.
I really don't find any a docking station port on the bottom of my laptop. Do you think that there are some HP models can support two batteries to be inserted at the same time?

Ideapad U410 Refurb from outlet - "Battery is not detected"

Hey everyone,
I recently purchased a refurbished Ideapad U410 touch from the lenovo outlet website and received it a few days ago. I charged the laptop and it says "battery is not detected" in the notification area. Once I unplug the charger, the laptop will instantly shut off and can't be used unless there is a charger connected. From what I understand, the battery can be missing, wires disconnected or faulty, or the battery is completely dead. Since I purchased it just over a week ago, I have a 21 day full warranty and another limited 1 year warranty on top of that.
I've contacted lenovo support over the phone and have been redirected in circles over 5 times without being able to get a replacement or ship it back. I don't want to remove the bottom cover either since that will void my warranty. Can someone please help me out with a direct number or who to contact? I've been told Post Sales Support is the correct department but I can't seem to ever reach it....
Thanks in advance,
Mitchell

hi mitchillen,
Welcome to Lenovo Community Forums!
You will need to have a case number from Technical Team first
This is the number for Post Sales and the prompts you have to press.
1-866-968-4465
press options 2, 3, 1
Mon-Fri 9am-7pm EST
Hope this helps,
I'm sorry to hear what happened.
Solid Cruver
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Q10 Sim not detected problem

Hi all,
i have problem with my BlackBerry Q10 device. It "lost" SIM card. Sound confsed, but I got message like: "No SIM card detected" while using GPRS. Restart or even force power off (take off battery) won't fix problem. Only solution which fix this problem is get batery out, remove and place SIM in socket and boot phone. Sometimes, I need to boot sistem like 5 times before it recognize SIM. Same SIM card work fine on other device. Also same happens on my Q10 with different SIM. Anyone have idea how to fix this problem?
Thanks.
Imprisoned for a 10.000 years. Banished from my own homeland. And now you dare enter my realm! You are not prepared ...

Having the same problem. Purchased my Q10 SIM free from UK. Phone worked fine for 3 months and then for no obvious reason displayed SIM not detected Searching for network.
Checked my SIM (a micro-sim) in other phones. SIM Worked fine and detected.
Checked other SIM’s in my Q10. Other SIM’s detected with my Q10.
Tried again, but the Q10 just won’t detect my SIM.
Battery out, SIM out, wiped with dry cloth, blown on it, restarted, deleted old apps, deleted new apps, upgraded software, still no luck in recognising my SIM.
Then for no reason it flashes and asks for my SIM password. Phone works fine for a few hours and then suddenly SIM not detected again.
Forum research shows others have had the same problem but no answers have come to light. I carried out a security wipe and still no success in detecting the SIM. I gave the SIM another wipe with a soft cloth, this time it was detected but only for 10 minutes.
Restored back up. Still not working. Sent twitter message to BB support.

MacBook Pro 13 Early 2011 Battery Degradation to Not Detected, User Replaced New Battery also Not Detected, Please Help!

I have a MBP early 2011 13 inch and do not have Apple Care. After I installed Mountain Lion I noticed the battery health was dropping pretty rapidly, with a service battery warning. I tried resetting the SMC and PRAM and even a clean install. I took it into an Apple store and they said I should have cycled it more, but I could still use it. The health dropped and dropped until a battery would not even be detected. Because Apple would not replace it for me for free and I didn't want to pay for them to do so, I bought my own battery. Once I replaced the battery with the new one, it still says there is no battery connected.
When I detach the battery and then attach it again, the battery indicator lights on the side show 4 dots. When I plugged in the MagSafe connector, the fifth light started blinking (I thought it was charging) and then it went back to all of them blinking indicating no battery detected. The computer also automatically turned on when I connected the MagSafe.
I have tired multiple times to reset PRAM and SMC even after installing the new battery to no avail. I can use the machine with the MagSafe connected, but as soon as the cord is unplugged or bumped, it goes into the emergency sleep mode.
Any thoughts on what might be ailing this not yet two year old machine? My first Mac lasted 7 years before any logic board fail so I hope that is not it. Anything I should try that I haven't yet? Any ideas on what this might cost me through Apple?
Thanks!

Why don't you look through this to insure you did everything correctly:
http://www.ifixit.com/Guide/Installing+MacBook+Pro+13-Inch+Unibody+Early+2011+Ba ttery+Replacement/5116/1
Also, where did you get this battery?

KDE battery monitor not detecting laptop battery

I am using KDE on my Dell XPS laptop. The default battery monitor that comes with KDE installation is not detecting the laptop battery. It is showing "Battery: Not Present". Because of this I am unaware about the time remaining on my battery. Any solutions please?

Have you tried rebooting *twice*? I've seen this issue but I've always resolved it by rebooting and then rebooting again. (The system goes rather insane on the first reboot and I always think either my hardware is completely screwed or my install of Arch is twisted far beyond the point of insanity. But then on the second boot, it calms down, finds the hardware and carries on quite happily. I've no idea why.)

Battery is not detected while charging

My laptop battery doesn't hold a charge while the charger is plugged in. Also, the battery icon on the bottom right of the screen has a red x. When I hover over the icon, it says "No battery is detected".
I tried searching on the system's help features and Control Panel with no success. We use the AC adapter that was included with the computer.

Here are the HP instructions for Testing and Calibrating your battery.

Toshiba Satellite A305 S6839 Battery Not Detected

Hellos all.
So as you can see, I have a toshiba satellite A305 S6839. Recently my laptop has been telling me I should probably replace my battery, so along comes Cyber Monday...
This is the replacement battery I bought.
Technical Details
Battery Type : Li-ion
Voltage :11.1V Capacity :7200mAh
Weight: 584g, Battery Cells: 9 cells
Brand New Replacement Product, Works as Genuine Parts.
The Replacement Battery come with Full 1 Year warranty,Batteries are in high grade quality and certified by CE and RoHS
Product Description
Product Features:
* Over-charge protection
* Over-discharge protection
* Over-heat protection
* Over-current protection
* Short-circuit protection
* High capacity circulatory function
* Low Power Consumption IC Design
* No Memory Effect
* High Charge current
Fit Machine Model:
Toshiba Dynabook TV/68J2 Satellite A350D series AX EX TX Series A200 A205 A210 A215 A300 A300D A305 A305D A350 A355 A500 A505D L200 L300 L300D L305 L305D L500 L500D L505 L505D L550 L555 L555D M200 M205 A200 A210 Pro A300 A300D L300 L300D L50 L550
Compatible Part NO: ASUS: Toshiba PA3533U-1BRS PA3533U-1BAS PA3534U-1BAS PA3534U-1BRS PA3535U-1BRS PA3682U-1BRS PABAS098 PABAS174
At first it didn't charge. But after doing a power reset, it charged up. And then I did a charge/discharge cycle. The problem is that right after I did my first discharge to break it in, the battery was not detected again. So I ran through everything. Power cycles. Uninstalled ACPI battery driver and reinstallled it to no avail Updated my bios to 1.80, since there's not 3.0 version for my lappy model. My old battery still charges though my laptop still tells me it needs to be replaced.
So...
Is there anything more I can do? Should I just return it and get a new replacement battery or is there still anything else that can be done? Was it just not compatible with my laptop even though it said it was? Any help would be great! Thanks!

You may want to look at the fixes in this article:
Battery not charging, not being recognized, or losing charge
If it still doesn't work, there may be a problem with the battery or a hardware problem in the laptop itself.
- Peter

H.P. LASERJET 1213nf Mother Problem (Not Detecting)

H.P. Laserjet 1213nf
Printer Not Detecting : Problem is with the Mother Board, confirm by H.P.LaserJet Authorise Service Centre, Maha Electronics PVT. LTD. Andhra Pradesh, India.
we are ready to replace the mother board, but service centre is not supporting by saying this model is not repaired after warranty.
Tell me from whome, we have to repaired the printer, spares will not available outside. H.P. Service center they are suggesting to repaired outside.
when, H.P. dont want to give after sale service, why you are selling this printer, this is not 1 case, there are many H.P. same model printers inthe market having same problem.
H.P. is famous for there tremondous customer support, then why this printer is not servicing by H.P.
IF, we dont get the support DIRECTLY, WE ARE POSTING THE SYMTOM OF THIS MODEL PRINTER IN FACEBOOK, TWITTER, LINKIN ETC., atleast other will not face the problem.
we want immediate responce (support)
hope, we will get support from you as soon as possible.
This question was solved.
View Solution.

Hi indotech06,
If your HP Printer is no longer covered under its standard warranty or an HP Care Pack Service, you still have several options to get HP support.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=in&destPage=document&docname=c02652026&lc=en&tmp_docn...
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Battery Not Detected

I have a E420 (1141-CT0) & ran the System Update Manager and installed the battery firmware update that was advertised. Now, the battery is not detected. Is there an option to rollback a firmware update?
Thanks a lot
Chris

Hi Chris,
Welcome to Lenovo Community Forums!
Could you please confirm whether the firmware update was successful?
Try performing the below troubleshooting steps.
Unplug AC adapter and Shutdown the system. Remove battery, Connect AC Adapter and Start windows. Uninstall Microsoft ACPI-Compliant Control Method Battery from device manager under the battery tab. Shutdown, Remove AC Adapter, Install battery, Reattach AC Adapter. Now, Power up and check.
Ensure that chipset drivers are updated to the latest version.
Hope this helps!
Best regards,
Mithun.
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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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Tips for when your webcam is not detected

EDIT: If you have recently upgraded to Windows 8 and are experiencing this issue please read this document.
Here are some tips for resolving a webcam not detected problem. I see this question get asked a lot so here are the steps you should take to resolve the issue.
To begin you should make sure the device is being detected by Windows. The following instructions are for Windows 7, but should be very similar for Windows Vista and Windows 8.
Option 1: Check Device Manager to make sure it is working properly.
Click your Start button, type “Device Manager,” and press Enter.
Once Device Manager loads click “View” and then “Show Hidden Devices.”
Locate the “Imaging Devices” section.
Note whether you see the webcam here.
If the webcam is listed, right click it and verify that it is not “Disabled.”
If webcam is listed and not disabled, move onto Option 2. If the webcam is not listed you will move onto Option 4.
Option 2: Allow Windows to Re-install the device.
While still in Device Manager right click on your webcam and select “Uninstall”
If prompted select “remove driver and driver package.”
Reboot your notebook and allow Windows to attempt to reinstall the webcam.
If Windows detects the webcam verify the functionality of the webcam.
If Windows does not detect the webcam and install it move onto Option 3.
Option 3: Manually install the drivers for your webcam.
Use this website to determine your product/model number.
Visit the HP Support Page and use this product number to visit your product’s specific page.
Go to “Drivers and Software” and locate the driver for your webcam. NOTE: the drivers for the webcam are sometimes bundled with the YouCam software.
Download and install this driver.
Reboot the PC.
Verify functionality.
Option 4: Manually re-detecting the hardware.
Disconnect all external devices.
Shut down the notebook.
Remove the battery and AC power.
Press and hold the power button for 10-15 seconds.
Reinstall the battery and AC power. Then turn the notebook on.
Once Windows is loaded go back to Device Manager.
Selection “Action” and then “Scan for hardware changes.”
If Device Manager detects the hardware allow it to install.
If Device Manager does not detect the hardware see Option 5.
Option 5: System Restore and System Recovery.
This is outlined very well in this document. Note that any data that is not backed up prior to a recovery will be lost.
Options 6: Repair or replacement.
If none of these solutions have worked for you it is likely that you are experiencing a hardware failure. It is possible to replace the webcam or reseat a loose ribbon cable. However, this is one of the more difficult repairs on the notebook. If you would like to attempt this repair you can visit your notebook’s support page and navigate to the “Manuals” section. There is normally a “Maintenance and Service Guide” for the notebooks, this will cover the disassembly of the notebook. You can then use HP Parts Surfer to locate the part for your notebook.
If you do not wish to attempt a repair yourself you can inquire with HP about a repair. For customers in the US/Canada you can call 1-800-474-6836. If you’re not in this region you’ll need to visit HP’s Support Site to get your area’s contact information.
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Click the "Accept as Solution" button if I resolve your issue.
This question was solved.
View Solution.

I hope everyone finds this information helpful!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.

My early 2011 MacBook Pro says battery not detected and does not work with a new battery either. Works only with the charger plugged in.

About a year back i had replaced the MLB of my early 2011 macbook pro and it was all working fine. A month back my battery went dead saying "Battery Not Detected". I went to Ample technologies, Bangalore, India and gave it for diagnosis. Ample technologies are the authorized Apple support service in Bangalore, India. After 3 days and no phone calls they email me that "They feel that the MLB MIGHT be the problem and they want to test it by replacing the MLB and i have to pay for their testing". I had already spent 40k indian rupees ($700) less than a year back to replace an MLB and now they want to replace it again at the cost of 43k ($750) indian rupees. I have no idea what to do now. Spending 80k indian rupees ($1400) in less than a year to replace the MLB twice sounds unfair to me. Can someone help me out here ? Is there a valid warranty period applicable , since i have changed the MLB a year back ?

short of doing a SMC reset, you maybe at their mercy.
resetting the SMC http://support.apple.com/kb/ht3964
You can try yourself running the Apple Hardware Test- and see if it generates any error codes. Post the results
AHT http://support.apple.com/kb/HT1509

Qosmio G10-133 - Battery not detected following Windows 7 upgrade

Hello, I hope someone can help my frustrations here.
Over the last couple of weeks I have successfully upgraded my laptop to Windows 7, increased memory to 2gb, purchased new laptop power lead, brand new battery and and resolved every issue that Windows 7 threw at me. The laptop and works like a dream other than one issue that seems to have got worst.
The laptop no longer recognises the new battery.(picture of battery with cross through it and a power plug) For approximately a week after installing the battery it worked okay but now will not detect it all. I have no errors in the device manager and windows has recognised the ACPI battery entries etc and has no issues. I have also loaded the Toshiba value added package that Windows 7 found for me but still nothing. The battery does not even charge although sometimes the battery works for around 30 secs on boot up if the battery is removed and put back in, and then stops again (once Windows has loaded) I have tried numerous things like disabling driver, reinstalling battery etc but nothing. I did try the battery iniitally with Windows XP and worked fine.
I have also searched the web and have seen many other laptops with Windows 7 have had this problem, including Toshibas. Some say update the BIOS but Toshiba have not released an upgrade since the original one in 2004 (which is for WIn XP Media Center) and there are no settings in my BIOS for ACPI etc.
Also, I cannot calibrate the battery as I cannot do anything with it. I dont think this is an issue though.
If anyone has any ideas I would really appreciate it or any links to any drivers etc.
If this is sorted my laptop should last for another 5 years!
Thanks for reading this.
Dickie

Hi
First of all I doubt that many other notebooks with Windows 7 have this issue. I never heard about this and normally the battery charging will not be controlled from the OS. It happens automatically and your battery will be charged if the AC/DC is plugged in. So the OS doesnt affect this!
To be honest I also dont know why your battery isnt detected but what happens if you power off the notebook and leave the AC/DC adaptor connected for 24 hours? After this it should be possible to work on battery minute for 1 hour or more.
If not it seems to be a hardware issue Maybe the battery doesnt work properly anymore and should be replaced. You should contact the dealer where you purchased it
By the way: Here are some nice and interesting tips about battery:
http://aps2.toshiba-tro.de/kb0/HTD9401AZ0001R01.htm

Battery is not detected problem

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