Battery issue in q10 after the latest software update 10.2.1.2102

Hi after i updated the latest software the first issue i had was this error msg "www.bberror.com/bb10-0015" and obviously couldnt switch on my phone, i immediately ran to the service centre and they got it fixed...
But after a few hours my phone started behaving strange,
1> It heats up like crazy without using it at all and
2> My battery drains out within a few minutes without even using it and then again i get to see the same error message "www.bberror.com/bb10-0015"
But when i put my phone on charge after a few seconds it gets switched on, and the battery level shows 0%... Have tried charging it to full 100% and then removing it from the charger but again same result... Have to keep it connected to the charger whole time now, but still my phone gets switched off on its own again and again... Helppppppppppppp

It is possible... and the easiest way to determine if it is, is to get a new battery and find out.
if it the error continues, then we will move to the next troubleshooting step.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Is the device trying to sync all your photos with the cloud?
This is what I would do.
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Hi clintfromid,
Thanks for using Apple Support Communities. I would recommend closing all your apps and restarting and maybe resetting as good initial troubleshooting steps for this:
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http://support.apple.com/kb/ht5137
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http://support.apple.com/kb/HT1430
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EelcoR
Welcome to the Apple Discussions.
Well I haven’t seen this problem.
Start with the troubleshooting basics:
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If the reset doesn't work, force iPad into recovery mode.
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http://support.apple.com/kb/DL1399
or the link to directly download this 1.09GB combo updater:
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Cheers,
Daniel Feldman
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Good Afternoon,
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Thank you for visiting Apple Support Communities.
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Battery issue in q10 after the latest software update 10.2.1.2102

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