Battery Life Issues for iPod Touch 4G
Hey everyone,
I doubt there is a solution for this (other than the obvious, replace the battery), but I figured I'd ask anyway. I have an iPod Touch 4G running the latest firmware 5.1.1. and to say the battery life ***** would be an understatement.
I have had this device a little over a year after upgrading from a 3rd generation but I started to experience problems around the release time of iOS5 towards the end of last year. I heard this was a common issue at the time and was addressed with later firmware updates, which is why I didn't act on it. Now my limited warranty has expired.
I downloaded an app which tells me I have 883 mAh out of 930mAh total, which to me seems like a lot. The problem is, once I get the 100% charge, the battery is drained in about 45 minutes to an hour tops. In the defense of the device, it will last longer if I turn the wifi off completely and just leave it idle and/or music only. Once the Wifi is on, all bets are off.
I do run a few games but nothing super processor intensive. Word games, puzzle games, etc.. My question is, is there anything else I can do to optimize the device. Originally I was going to replace the battery but if the reading of 883 is correct, it would appear the battery is not the issue. I have tried dimming the screen and turning off the cloud as well as canceling all apps I am no longer using. Nothing seems to help.
In order for this to have any benefit for me, I have to leave it attached to a charger. Any suggestions would be appreciated. Thanks so much.
There's always bugs in every computer or device. You need to go to an apple store and deal with this.
Similar Messages
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Battery life of the ipod touch 4th gen
hi,
i was just wondering how long the ipod touch 4th gen's battery life is meant to last for 1 complete charge? (if screen brightness is down to minimum, auto brightness on, no wifi, airplane mode on, etc).
please include gaming time length + music time length expected.
thanksNo.
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IOS 4 reduces battery life on my iPod touch 2nd Gen
Before I updated my iPod touch to iOS 4 my iPod touch could stay in sleep mode for weeks, but now with iOS 4 it can't last a day in sleep mode. I believe this is because iOS 4 keeps the WiFi on even when in sleep mode. In iPhone OS 3.1.3 the WiFi would turn off when in sleep mode, in iOS 4 Wifi is always on allowing my apps to look for notifications all the time and that is what I think is the problem. In iPhone OS 3.1.3 I could have Mail fetch new data every 15 minutes without impacting the battery life in any way. I tried doing the same in iOS 4 and the battery couldn't last 6 hours.
The problem with iOS 4 is that the WiFi is on at all times, even when it is in sleep mode, something Apple needs to fix in the next update.The answer, I regret to say, can be found in [this thread|http://discussions.apple.com/message.jspa?messageID=11987618#11987618|Th e sad truth about iPod/iPhone battery life].
It basically boils down to using iTunes to perform the "Restore" to factory settings.
The fact of the matter is that it could be WiFi, Notifications, multi-tasking (even if 2nd Gen iPods do support it) or a thousand other things. The only thing I can save for sure is that there are deep, system level settings that are either corrupt or, most likely, obsolete. Settings that vary so widely from user to user that the only one can be certain that they have all been eliminated is to flush them all and start over.
Not a very scientific solution, but an effective one.
If you find this suggestion ludicrous and unreasonable, feel free to read my other posts on the topic. You'll find me to be a confederate. -
The battery life on my ipod touch 4g is really poor any ideas?
in stanby mode after a full charge from 10 percent to 100 percent in the night drops to about 20-50 percent in the morning ( 9 hours). bluetooth is off, i close all apps, screen brightness is 50 percent ( not that this affects it in standby mode), the wifi is on. wifi should not use tthis amount of power. Also when im playing or surfing on my ipod the battery drops from 100 percent after full charge not surface charge to 50 perecnt within 30 mins or usage again everything above ^ is on or off. Any ideas cause i dont really want to change ipods as it has a 15 pound screen protector on it which i dont have the money to waste on buying another pack. Also if i did have change it would i be able to swap ot for a white one?
- When sleeping the iPod can use wifi and if it has trouble connecting it will keep trying and drain the battery. I leave mine in airplane mode when sleeping. Otherwise it is frequenlty drained like you see on yours.
- The rapid drop whe playing vido seems to indicae that something is wrong.
- If your iPod is defective and under warranty, Apple will give you a refurbished one of the same model. -
What follows is a grouping of some of the most fruitful procedures - from what I've seen in the biggest battery life issue thread - and some background information and discussion for solving or improving the battery life with the iPhone 4S and may be applicable also to devices on which iOS 5.0/5.0.1 has been applied. Credit goes to the respective users who contributed this information to the forum and they should be commended for doing so. This is not a final listing. The goal here is to provide a first stop sort of knowledge base document for newcomers instead of having them perusing the never ending threads where the wheel is reinvented on every page...
Please don't post your questions, usage screenshots, or claims that it worked or not for you or anything here except PROCEDURES/DEBUG STEPS/SOLUTIONS or improvements to the procedures already listed here. Try to use point form and to be as concise and clear as possible. Hope all this helps.
Thank you and good luck!
General info and specs
First, take a look Apple's battery tips, info and specs(obligatory reading for all Iphone 4S users - read it once and for all):
http://www.apple.com/batteries/iphone.html
http://www.apple.com/batteries/
... you didn't read it? loll Always remember this i.e. the definition of "usage":
Usage: Amount of time iPhone has been awake and in use since the last full charge. The phone is awake when you’re on a call, using email, listening to music, browsing the web, or sending and receiving text messages, or during certain background tasks such as auto-checking email.
I'm still not convinced you read the links so here's what Apple has to say in terms of fine tuning your battery life:
Optimize your settings
Depending on how they are configured, a few features may decrease your iPhone battery life. For example, the frequency with which you retrieve email and the number of email accounts you auto-check can both affect battery life. The tips below apply to an iPhone running iOS 5.0 or later and may help extend your battery life.
Minimize use of location services: Applications that actively use location services such as Maps may reduce battery life. To disable location services, go to Settings > General > Location Services or use location services only when needed.
Turn off push notifications: Some applications from the App Store use the Apple Push Notification service to alert you of new data. Applications that extensively rely on push notifications (such as instant messaging applications) may impact battery life. To disable push notifications, go to Settings > Notifications and set Notifications to Off. Note that this does not prevent new data from being received when the application is opened. Also, the Notifications setting will not be visible if you do not have any applications installed that support push notifications.
Fetch new data less frequently: Applications such as Mail can be set to fetch data wirelessly at specific intervals. The more frequently email or other data is fetched, the quicker your battery may drain. To fetch new data manually, from the Home screen choose Settings > Mail, Contacts, Calendars > Fetch New Data and tap Manually. To increase the fetch interval, go to Settings > Mail, Contacts, Calendars > Fetch New Data and tap Hourly. Note that this is a global setting and applies to all applications that do not support push services.
Turn off push mail: If you have a push mail account such as Yahoo! or Microsoft Exchange, turn off push when you don’t need it. Go to Settings > Mail, Contacts, Calendars > Fetch New Data and set Push to Off. Messages sent to your push email accounts will now be received on your phone based on the global Fetch setting rather than as they arrive.
Auto-check fewer email accounts: You can save power by checking fewer email accounts. This can be accomplished by turning off an email account or by deleting it. To turn off an account, go to Settings > Mail, Contacts, Calendars, choose an email account, and set Account to Off. To remove an account, go to Settings > Mail, Contacts, Calendars, choose an email account, and tap Delete Account.
Turn off Wi-Fi: If you rarely use Wi-Fi, you can turn it off to save power. Go to Settings > Wi-Fi and set Wi-Fi to Off. Note that if you frequently use your iPhone to browse the web, battery life may be improved by using Wi-Fi instead of cellular data networks.
Turn off Bluetooth: If you rarely use a Bluetooth headset or car kit, you can turn off Bluetooth to save power. Go to Settings > General > Bluetooth and set Bluetooth to Off.
Use Airplane Mode in low- or no-coverage areas: Because your iPhone always tries to maintain a connection with the cellular network, it may use more power in low- or no-coverage areas. Turning on Airplane Mode can increase battery life in these situations; however, you will be unable to make or receive calls. To turn on Airplane Mode, go to Settings and set Airplane Mode to On.
Adjust brightness: Dimming the screen is another way to extend battery life. Go to Settings > Brightness and drag the slider to the left to lower the default screen brightness. In addition, turning on Auto-Brightness allows the screen to adjust its brightness based on current lighting conditions. Go to Settings > Brightness and set Auto-Brightness to On.
Turn off EQ: Applying an equalizer setting to song playback on your iPhone can decrease battery life. To turn EQ off, go to Settings > iPod > EQ and tap Off. Note that if you’ve added EQ to songs directly in iTunes, you’ll need to set EQ on iPhone to Flat in order to have the same effect as Off because iPhone keeps your iTunes settings intact. Go to Settings > iPod > EQ and tap Flat.
Usage specs for the 4S - http://www.apple.com/iphone/specs.html:
Talk time: Up to 8 hours (12.5% per hour drain) on 3G, up to 14 hours (7.1% per hour drain) on 2G (GSM)
Standby time: Up to 200 hours (0.5% per hour drain)
Internet use: Up to 6 hours on 3G (16.6% per hour drain), up to 9 hours (11.1% per hour drain) on Wi-Fi
Video playback: Up to 10 hours (10% per hour drain)
Audio playback: Up to 40 hours (2.5% per hour drain)
So a scenario of normal usage could be for example: 4 heavy hours of 3G internet browsing (66.4%), with one hour of call on 3G (12.5%) and 22 hours of standby (11%) = 100%
A battery life issue is a problem where the drain is really out of spec either during usage or standby or both. For example, multi-% per minute drain during usage or a 10% drain per hour during standby is problematic. Browsing the internet on 3G during one hour and losing 16-17% is not.
Apple's test methodology for claiming the specs:
http://www.apple.com/iphone/battery.html
Procedures
davidch tips (reset+full discharge recharge):
Go through these steps to address the battery after updating to iOS 5.0.1:
1. Reset all settings (settings app-> general-> reset)
2. Go through initial setup steps (lang, wifi, siri, enable location, etc) and choose setup as new phone (don't worry your apps, data, contacts, mail will still be there). Do NOT restore from iCloud or iTunes (It can copy back corrupt settings)
3. Turn off system location services timezone and iAd
4. Fully discharge battery (tilll it shuts off with the spinning wheel)
5. Fully recharge battery (overnight if possible)
In my experience this improves the Standby battery drain issue significantly in most cases. It reduces drain from 2-4% or more per hr to 0.5% or less. It has worked for many, many users now. If it does not work after a few try's you may have a real battery or hardware issue and should contact Apple. Good Luck!
ram130's variant of davidch i.e. additional steps:
Now using davidch original steps and attaching the tweaks I made to get me more usage. As shown on page 29.
Go through these steps to address the battery after updating to iOS 5.0.1:
1. Reset all settings (settings app-> general-> reset)
2. Go through initial setup steps (lang, wifi, siri, enable location, etc) and choose setup as new phone (don't worry your apps, data, contacts, mail will still be there). Do NOT restore from iCloud or iTunes (It can copy back corrupt settings)
3. Turn off system location services timezone and iAd
4. Fully discharge battery (till it shuts off with the spinning wheel)
5. Fully recharge battery (overnight if possible)
6. Disable Siri 'Raise To Speak' and REBOOT *( if possible use another camera to verify the infrared is off after the reboot).
7. Set emails, icloud and calendars to fetch. ** test. Mines on hourly.
8. If your in a no signal and your phone is saying "Searching..." even after 10mins, reboot while in that area and after 1-2min it should say "No Service". This mainly applies to Verizon customers and improve battery life in these areas.
9. *optional* Goto Settings > General > Network and you will see "Hotspot.." loading something, wait a few seconds and it should say "setup personal hotspot" then exit out.
* I notice a great improvement after disabling this and rebooting. This increased my "screen on" usage or at least helped it. Make the change.
** I have not tested push yet to narrow down the drain but I had this change on my phone. I believe exchange push is responsible for some stand by drain. As for icloud, haven't notice much of a difference. Just try it for a day. My email still came in fast most times. Again still testing, will report back on these..
buxbuster tips(wifi sync, iCloud):
These are my own tested workarounds that worked for my iPhone 4S and seemed to have worked for others as well :
Workaround number 1. Deselect wifi-sync in iTunes and press sync.
If that doesn't work try :
Workaround number 2 : Remove iCloud, reset network settings. ( I guess this won't work for you since you don't have it enabled ).
If both workarounds fail, you can always try to completely wipe your phone. That also solved some of the cases out there.
rolandomerida tips - i.e. buxbuster and additional steps:
Finally, I solved the syncing error loop. My contacts are syncing flawessly again between my devices and iCloud, and yes, the battery stopped draining, which is the main topic here.
I followed instructions from buxbuster (check his workaround a few pages up!) and an additional BIG step to restore contacts and syncing, as seen in a MacRumors forum.
This is what I did:
1. Make a backup of your Address Book, using the vCard option (or both, it doesn't hurt). Save it for later.
2. In your iPhone, delete iCloud account. When it asks, accept both: delete AND delete from my iPhone.
3. Reset network settings. The iPhone will restart, then will ask you to unlock the SIM card.
4.Turn Wi-Fi on.
5. Add the iCloud account again.
That's for Buxbuster's workaround. For some, it might work just like that. My iPhone repopulated from iCloud after step 5, but I still had that "server error" on iCloud. I had to do some extra steps, since my Mac was not syncing to iCloud and couldn't edit anything on my Mac or iCloud. Syncing back had to be fixed, too. If not, the syncing loop would continue from my iPhone, and the battery would drain awfully again.
1. In System Preferences -> iCloud, I turned Contacts off. I chose "keep on My Mac" those contacts, but I got an empty Address Book after a while. And a few minutes later, iCloud contacts were empty and my iPhone also. It is scary at first! Now, before importing that vCard backup...
2. Turn Wi-Fi off. This is important, since your contact-empty iCloud will attempt to wipe your Address Book from your Mac in seconds after importing.
3. Import your vCard backup to Address Book. Just drag it to your blank Address Book window; it asks if you want to import "x" number of cards. Of course, say yes.
4. Turn Wi-Fi on, and then iCloud contacts on again (System Preferences -> iCloud). It will offer to merge your newly populated Address Book with iCloud (which is empty at this point). It should upload every single contact to iCloud, and then to your iDevices. If not, a fifth step would be to import the vCard file to iCloud, but it shouldn't be necessary.
So, with iCloud syncing working correctly, there is no battery draining! Again, that was my particular issue.
I can't tell if this is the single answer to the widely spread battery draining problem, but it sure can be fixed with these workarounds, and yes, Apple should address the problem with a future update, for we affected customers don't need workarounds in the first place
This is the MacRumors discussion:
http://forums.macrumors.com/showthread.php?t=1256807
And dont' forget to check buxbuster's fix, video, and THANK him!
Miless tips (full 800mb release of 5.0.1 and sanitizing a restore):
As for 4S battery life. Try doing this,
1. Settings>Location Service ... disable all location services you do not need. In particularly Facebook because it drains the battery a lot.
Scroll down to the bottom at Settings>Location services>System Services ... Disable Setting Time zone, location based iAds, Diagnostic & Usage.
2. Settings>Notification>Calendar ... turn off the Notification Centre.
3. Settings>General>Reset ... do Reset All Settings. Doing this will not wipe out your iPhone. It will just Reset the network settings, location warning, keyboard dictionary, etc... but it will clear up some corrupted data there. Generally this will help.
Try these 3 steps first... if it still drains a lot, try the following,
4. Drain your battery down to 1%. Then charge it up using USB from PC ... not the charger. The charger output 1.0 A ( x 5V from USB ... you get 5W power). From PC, output is only 0.5A x 5V = 2.5W power. Charging is slower but trickle charge 4S helps the battery retain its charge better. I think it takes about 3-3.5 hours to charge full from USB/PC compared to slightly below 2 hours using iPhone charger.
If after doing the above still could not solve your battery issues (mine with iOS 5.0 was ok up to step 4, but not iOS 5.0.1).... plug you iPhone to a charger (any charger), from iPhone, access your iCloud ... set it up if you havent. Back up your iPhone data to iCloud. if you do not have enough storage (only 5GB is free), go to details and select the apps you need its data backup, choose only those you really need and leave those unnecessary ones out. Back up your camera roll to your PC/Mac manually as it could be too big to backup to iCloud.... once you have it setup, make sure you are on Wifi ... tap backup to iCloud from your iPhone. It will take a while if the file is huge.
Once backup to iCloud is completed, plug your iPhone to PC/Mac and launch iTunes 10.5.1 (make sure you have 10.5.1)
Click Restore. It will automatically initiate a download of iOS 5.0.1 ipsw for iPhone 4S. Wait for the whole process to finish, ie. download, restore software/firmware.
Once its done, do not set up your iPhone from iTunes. Set it up on your iPhone. Go through the selection. When prompted, select restore from iCloud (from your iphone backup earlier). Keep your iphone plugged into iTunes while restoring backup from iCloud. Because while restoring from iClouds, some data will be synced from iTunes if you plug in, e.g. music, video, etc... unless you bought these content from iTunes store. Apps will be downloaded from App Store from the cloud.
Once it's all done restored. Turn off your iPhone,.. and turn it on again.
Now, hopefully your battery wont be draining so fast anymore. Usually it wont after this. But you need to charge your battery at least 4-5 cycles to stabilize the charge on the battery. I dont know why... but battery life seems to get better and better for me after a few charge cycles after all the above work.
Good luck. Let us know if it works for you.
W. Raider tips (Sirii):
Bottom line for me of things that helped battery life are:
1. Turing off Siri and Rebooting the phone by holding the Home button and Top button down, ignoring the slider, until the phone shut down. (turn off Siri, reboot, and check top front of iPhone 4S against a lesser camera like the front-facing camera on an iPad2 - making sure the IR sensor is off)
2. Fully draining the battery, meaning using the phone until it shuts itself off from a drained battery and then recharging it to 100% about 4, maybe 5 times. I charged it both with a Mac and a wall charger.
Hope this is helpful!
Comments
jmm514 remarks (Twitter):
I may have found something. I had Twitter disabled in my notifications, but got a tweet today that popped up on my home screen. Didn't know I had this enabled. At the bottom of the Twitter notification settings is the home scrren toggle. Since disabling this, battery life seems better. Considering there is no setting for frequency of checking for tweets, it appears the phone is continually connecting to wifi to check for new tweets.
tmksnyder comments (notifications, corrupt data in iCloud):
For me, I found my iphone on wifi mysteriously connecting to my mac. I eventually narrowed it down to the Apple Move Trailers app which keeps a file in iCloud. The phone was trying to sync the file with the mac in the background even when the Movie Trailers app was closed (hitting the red x). Based on my macosx logs the iCloud process that was trying to sync was working directly between the phone and the mac without using itunes by connecting to an https address hosted on the phone. It was connecting every 3 minutes and failing (while phone was awake or awake during during a notification). I also found that iCloud control panel on OSX would error if I tried to delete the file. I fixed it by removing the App and doing a hard reset which stopped the sync. I probably could have turned off iCloud document sync in the phone but didn't think of that. My battery life has greatly improved while at home on wifi. I am now at 28 hrs standby, 2 hrs 20 minutes of usage, and 68% battery. It was ok before where I could get 20-30 hrs standby and 6 -8 hrs usage. My usage today was phone calls, 3g surfing, and music via bluetooth in the car.
I also found even with Itunes iMatch, if I mass updated tages, art work etc, it would hit the phone on wifi even in standby. I was amazed. Granted if I am not doing updates, Match won't hot the phone so this was a once in awhile event. I could drop my percentage by 5-10% in a matter of minutes when doing updates. I think a lot of our problems are background processes, associated with iCloud, notification, and apps. More features means more battery. I think the key thing is to keep track of what has recently been added or changed if battery life gets worse all of a sudden. It may be an app that was recently installed and if possible you may want to completely remove it and not just quit it.
With twitter, i think it uses push notifications so it doesn't need to be running and actively poll on the phone. For instance , if i quit the mail app, i still will get mail notifications and can swipe the message and load mail. Apple Push Notifications servics maintain the connection to the phone and there are likely pings or connection checks that occur for the service on an os level not an app level. This minimizes the load so there arent a bunch of apps all runing and constantly checking. The notification service , if it is contacted from twitter or another service with data, will check the settings you have registered to the with the apple push service and send the notification to your phone. No matter what, there is a drain with notifications. M hunch is once one application is configured to receive notifications, connection checking occurs betwen the push service and the phone so it knows where it is on the network. If it is implemented correctly, these checks arent frequent if you are still and more frequent as you move. The other drain is for when the noification hits and is processsed. If i get 9 emails over night, my screen just popped up for 20 seconds or so to process each message using battery. I would even think that just go from low power to turning n the screen uses more juice than if the device was already on and i get the message. On nights I get no notifications, I see a 3 or 4 percent drop. On nights with a number of notifications, i have seen up to a 10 percent drop. Besides notifications, wifi sync and icloud will poll on the local network and use up battery if the host computer is on and running itunes or trying to sync a data file that is corrupt (which i had with the apple movie trailers app causing my phone to drain). For me turning off wifi sync and remving a corrupt file in icloud solved my battery issues and I get over 24 hrs of standby with 6 to 9 hrs of use and this is with all the normal location services and push serivices turned on.
See http://developer.apple.com/library/mac/ipad/#documentation/NetworkingInternet/Co nceptual/RemoteNotificationsPG/ApplePushService/ApplePushService.html for more info. I think it has a good overview of how the notifications work.Well seems like that rumor of iOS 5.0.1 is finally gone the way of the dogs since developers got a beta of 5.1. So as stated earlier in the master discussion-> I suspect if you are filling up this thread with false post or creating a master set of links to various post that are unreliable you are wasting your time. Press is not going to touch the story due to poor or inaccurate sources which may be links from the master thread. This can include inaccurate information, combination of conflicting post or postings from users which may not own the device. Reputable press organizations have policies that require discloser and strict rules about what is a reliable source for a story. It is clear that many of the post in the master thread, which are links presented here are questionable.
Sorry to say that postings taken without any analysis of their totality have been propagated via various sites, for example sites such as http://www.2012federalbudget(dot)com. (Do not visit but I suspect that this is not the 2012 federal-budget site you would expect based on analysis of the records. There are plenty of sites like http://www.2012federalbudget(dot)com propagating questionable post in these threads.) One site for example in the discussion thread used a self signed certificate, the site had a log in to allow users to enter their OpenID. Seems many of these sites are pop and drop drupel configurations.
So remember this is how the really bad rumor of iOS 5.0.2 got started, the 5.1 memory leak issue, iCloud Issues, call quality, address book, etc.
Some of the postings have been very comical, I think the latest now is a dropbox issue. Seems that the length of the previous thread has resulted in various app engines of some proxy servers/tools reaching their limits.
So I would make sure to know the source of any information you link to. Make sure you avoid entering any information to outside links such as OpenID or Apple ID, these are big prize items for anyone with malicious intent. If you have issues and are a valid user contact APPLE CARE. (Note link is using McAfee Secure Short URL Service, and is https.)
http://mcaf.ee/ricdt
The original solution still represents a high level of success for users having any battery issues.
Install 5.0.1 on your iPhone 4s. Some users posting they are still using older versions, bad fake serial numbers, etc.
Make sure your device can run iOS 5.0.1 and is not altered.
Make sure you use a new Sim, not some cut down version which many users admit to doing. (Again, worth confirming what people are posting.)
Reset the device doing a hard reset and software reset.
Let battery drain and then charge for the full cycle, which is 24 hours.
I think you will find you will get the battery usage that APPLE has stated for the device.
Best of luck, stay safe and thanks -
I was wondering why the iPhone 5 has the option for a battery percentage and the iPod touch 5g doesn't? I mean... they are almost both the same thing... just the iPod does not have the phone.
One likely reason is the % battery is not that accurate because of the smaller battery capacity in the iPod compared to iPhone and iPad. Users why use a % battery app post that the % reading changes a lot.
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Hi...I bought a battery for ipod touch 3 online, and really my bad if won't work. I have a 3rd gen 8gb which is more like the 2nd gen than other 3rd gens. I now see on the ebay ad that this isn't for the itouch 3 gen 8gb but for the 16 and 32 gb. I have read elsewhere that they basically use the same batteries but the battery for the 3 gen w 16 or 32gbs is a little thinner, but both have the same power...I've also seen some sell the same battery for both. Question: do you believe it will work or not...I guess I could return or buy another...but since I have and if anyone knows it will work, then I would not bother...Any advice welcome. Thanks, Rick
If you're that uncertain about the replacement part itself, it's probably not a good idea for you to replace the battery yourself. Return it.
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Ios 7 will accurate battery bar for iPod touch 5
I wanna to ask Ios 7 will accurate battery bar for iPod touch 5 ?
This is user to user forum
No one here can do that
Post you request at http://www.apple.com/feedback/iphone.html
Allan -
How to show battery percentage for Ipod touch 5th gen?
Can I enable battery percentage on my...: Apple Support Communities
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Can't install iPhone 2.0 Software Update for iPod touch
I am trying to download the iPhone 2.0 Software Update for iPod touch from http://www.apple.com/ipodtouch/whatsnew.html so I can download apps for my new iPod touch. (Although it is pretty bogus that I should have to pay $10 for an upgrade on a brand new device so that I have the privilege to buy apps). I have iTunes 7.7 already installed.
When I click on the link https://phobos.apple.com/WebObjects/MZFinance.woa/wa/touchLandingPage , I do not get a download, and iTunes does not open. Nothing happens if I open iTunes before trying this link either.
Instead, I get a brief page which says "One Momemt Please". Connecting to the iTunes Store. Loading... If iTunes doen't open, click the iTunes application in your Doc or Windows Task Bar" , then my browser is redirected to http://www.apple.com/itunes/affiliates/download/?itmsUrl=itmss%3A%2F%2Fphobos.ap ple.com%2FWebObjects%2FMZFinance.woa%2Fwa%2FtouchLandingPage%3Fign-mscache%3D1 which tells me to download iTunes... but I already have iTunes installed.
I installed (then uninstalled, reinstalled) the latest iTunes (7.7.0.43) and the problem persists. iTunes works fine for all other uses.
I have the problem with both Firefox (3.0) and Internet Explorer (6)
How can I download and install The iPhone 2.0 Software Update for iPod touch directly from iTunes? I cannot find it when I search for it. It is not listed in the App store.
(P.S. The web support form does not work when I tried to fill out a problem report for "Connection" issues. Although I filled in all form fields, it would not send the report, telling me I did not fill in a field.)The upgrade now appears directly in iTunes, so I do not need to access it from the web page. I see many others are encountering problems installing the upgrade, so I'll see how it goes...
There is no answer to the initial problem that iTunes install does not configure the browsers to handle the itmss:// protocol.
I still think Apple should not charge for this for a brand new iPod purchased just this week. -
Can I enable Battery percentage on my iPod touch 4th generation running iOS 5.1.1 without beig jailbroken?
You can enable battery % on ipod touch 4g without jailbreaking it you can use backup bot for itunes. Thats how i enabled it on mine. Step 1: goto http://www.icopybot.com/ibackupbot_setup.exe download and install it if you have windows. Step 2: Next create a backup of your device in iTunes and then CLOSE iTunes (or else you may run into problems later on) do not lock the backup with a password. Step 3: Open iBackupBot. Click the backup you just made Next click "Path" to sort by Path. Step 4: Look for Library/Preferences/com.apple.springboard.plist and double click it. On the registration screen that comes up, hit cancel. Step 5: Find <dict> and create a new line after it. Then add this:
<key>SBShowBatteryLevel</key>
<true/>
Step 6: Hit CTRL + S or just the save button at the top left corner of that editor window. Now close the window.
Step 7: Right click that same backup you just edited
Step 8: click restore
Step 9: Done! If you don't see the changes, reboot your iPod.
Enjoy I hope you found this useful! -
Hello, I wanted to update my ipod touch 1st generation. The current software is 1.1.5. So I purchased iOS 3.1 software update for iPod touch (1st generation) and than I get an error so it did not upgrade. Can you help please?
I too had the same issue. This is how I resolved it http://www.parkhi.net/2011/12/error-8288-ipod-touch-upgrade-ios-31.html
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Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -i have paid for this, but when it goes to the itunes for downloading it says it is downloading but nothing seems to be happening. help please!
Hello mixanme,
Sorry to hear you are not able to update your iPod touch using iTunes. Thank you for providing all that information about what is going on. I found an tutorial to assist with issues updating an iPod touch:
Issues updating or restoring iPod touch
http://www.apple.com/support/ipodtouch/assistant/restore/
I hope these steps help!
Best,
Sheila M. -
what do i do after downloading iOS 3.1 software and "There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again." comes up?
Hello, I hope by now you have resolved the upgrade issue, but if not, here is what I ended up having to do:
“SUCCESS!!! I took my iPod to a friend who is a computer programmer/genius. He turned off his wireless, hooked the ethernet cable directly into his computer, and the download went through without a hitch. YAY!”
Here is my original post explaining what I had already tried:
“Hi all,
I got an iPod Touch 1st gen for my youngest son for Christmas as a starter. It has the 2.1.2 ios on it, but after I paid for the upgrade to 3.1.1, I keep getting an error message (8288) saying there was a problem with the network connection. I have called customer service, and they suggested I try on a different computer, and if that didn't work, try connecting to a different network, and then trying the update. None of this has worked. It seems that tech support is clueless with this issue.
I have installed and unistalled iTunes 10.5, 10.3, 10.4, and now I am back with 10.5. I have tried looking up the issue from several search engines but no one seems to have a universal solution and I have tried several.
I really want to have this thing updated for himw hwne he opens it, but I am starting to worry that my purchase was a bust. I know this is the oldest version, but I don't want to buy a newer, more expensive iPod and him still not be mature enough to really take care of it. As I said, this one is a starter.
Can anyone help? Please?!
Thank you!!!
P.S. We have a PC, with Windows XP Home.”
Now, there seem to be a lot of different ways to solve the 8288 error, none of which are universal. Best of luck getting yours upgraded!
Tiffany
P.S. The post by Sparkhi is a link to his blog going into a long story about how he wanted Apple to pay him for “solving” the issue….the one that apparently has been solved by multiple solutions. I’m not trying to bash, it just bothers me that he put up this whole story and finally, at the very end of his blog post, posts his solution. -
The error
Therewas a problem downloading iOS 3.1.1 software update for ipod touch. an unknownerror occurred (8288). Please check that the connection to the network is active and tryagain.
Keeps coming up when I try upgrading iOs 3.1.1 software to my 8gb 1st generation iPod touch! Please help! I've looked at all other posts related and none helped.Hello, I hope by now you have resolved the upgrade issue, but if not, here is what I ended up having to do:
“SUCCESS!!! I took my iPod to a friend who is a computer programmer/genius. He turned off his wireless, hooked the ethernet cable directly into his computer, and the download went through without a hitch. YAY!”
Here is my original post explaining what I had already tried:
“Hi all,
I got an iPod Touch 1st gen for my youngest son for Christmas as a starter. It has the 2.1.2 ios on it, but after I paid for the upgrade to 3.1.1, I keep getting an error message (8288) saying there was a problem with the network connection. I have called customer service, and they suggested I try on a different computer, and if that didn't work, try connecting to a different network, and then trying the update. None of this has worked. It seems that tech support is clueless with this issue.
I have installed and unistalled iTunes 10.5, 10.3, 10.4, and now I am back with 10.5. I have tried looking up the issue from several search engines but no one seems to have a universal solution and I have tried several.
I really want to have this thing updated for himw hwne he opens it, but I am starting to worry that my purchase was a bust. I know this is the oldest version, but I don't want to buy a newer, more expensive iPod and him still not be mature enough to really take care of it. As I said, this one is a starter.
Can anyone help? Please?!
Thank you!!!
P.S. We have a PC, with Windows XP Home.”
Now, there seem to be a lot of different ways to solve the 8288 error, none of which are universal. Best of luck getting yours upgraded!
Tiffany
P.S. The post by Sparkhi is a link to his blog going into a long story about how he wanted Apple to pay him for “solving” the issue….the one that apparently has been solved by multiple solutions. I’m not trying to bash, it just bothers me that he put up this whole story and finally, at the very end of his blog post, posts his solution.
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