Battery losing charge while plugged up to charger

In the past few days, I have had a new problem arise with my Droid Incredible 2.  I have had my phone for about 8 months.  In the past few nights, I have plugged up my phone as I have done for the past 8 months.  The phone typically has about 40-50% charge remaining when I plug the phone in to the wall.  When I plug the phone in, I make sure the battery icon shows it as charging.  (FYI: Typically the battery icon changes to have a lightning bolt inside of it and it fills from right to left over and over again until it reaches a full charge.)  After confirming the phone is charging, I fall asleep.  When I have woken up the past few mornings, my phone has been powered down, and the battery charge indicator light is not on.  I can unplug the charger and plug it back in and the battery indicator light will turn on.  I have to allow the phone to sit for a minute before it will finally power on when I push the power button.  Once the power is on, the battery icon does not show as charging, and I get a message that the battery is too low and I need to run on AC power.  After about an hour of leaving the phone connected to the charger, the battery icon changes to the typical charging icon as described above.  I have pulled up the battery status and history (which is a factory installed phone application).  If you have a Droid Incredible 2, look under Settings > About Phone > Battery > Battery Use.  The battery use screen has a chart that shows the % battery life remaining on the y-axis with time on the x-axis.  It also shows a summary of the main processes running on your phone.  On nights when I have had this problem occur with my phone, the chart has looked like the one in the picture attached.  Notice, the phone shows it was charging at the bottom of the screen, but the battery life remaining in the chart is crashing to 0%.  Where the battery life begins to increase again is when the phone suddenly decided to start charging again.  After showing this chart to a Verizon employee, and telling them my story, the employee went on to say that it looked like it could possibly be the battery.  They performed a battery test. (FYI: A battery test at my local Verizon store consists of powering my phone off, and fully charging the phone then calling a special number that would supposedly pull the battery power down a certain amount after a certain amount of time.)  Unfortunately the battery test showed that the battery was good because it charged normally, and it depleted normally when the phone call was made.  No quantitative measurements were taken to determine if the battery was good or bad.  Even though the Verizon employee agreed that it may be my battery from looking at the chart attached, he said they could not replace my battery under their warranty because their policy did not allow them to replace the battery unless it tested bad in their test.  The employee eventually suggested that I should uninstall some apps (which have been on my phone for a long time) because they might be causing the problem.  Does anyone have any advice on what the problem could be?  Does anyone know who I could contact at Verizon to discuss a policy change?  If a phone has a factory installed application that can monitor battery power, then the phone supplier should be able to use that information to determine if the battery is good or bad.  Otherwise there is no point in having that feature on the phone.  Someone please give me some help!

Lena-It seems this is happening quite a bit.  My phone has been acting the same way for about 2 wks now.  I went to the Verizon store & they were little help.  They suggested I contact Assurian (insurance) about a replacement phone.  I tried a different USB cable & wall charger (sold by verizon) which works intermittently.  I am currently signed onto the Assurian website about to order the replacement phone & pay the shocking $99 deductible...when it looks as though is is a very widespread problem. 
I have found other forum entries noting overheating of the battery & I haven't yet looked for anything about my phone not syncing when hooked up to my computer.  There is something clearly wrong with these phones & we should not be responsible for paying a deductible!! 
Do you know of what other channels can be taken to resolve this issue? This is beginning to look like a product liability issue...

Similar Messages

  • Iphone 5 battery is draining while plugged in and charging after upgrading to IOS8

    I have even tried putting it in airplane mode - doesn't help.  Anyone have any ideas before

    hi, i was trying to look for the "ENERGY MANAGER" but i couldn't find it. also i searched it by typing but it's not showing, do you thing it has been deleted when the 8.1 was installed? 
    rsanz wrote:
    Go into Lenovo Energy Manager > click on the menu button > Settings tab > turn OFF conservation mode.
    This setting is designed to help conserve the health of your battery if you tend to use your laptop while plugged in.  It's not good for the battery to be held at 100% for long periods of time, so instead this setting stops chargins when the battery reaches 60% to prevent battery damage.

  • My new macbook pro has gone black on me three days in a row.  is this a chronic problem? only way to get it back is a hard reset or let the battery die and then plug in the charger.  brightness is up and power stays on while screen is black.

    My new macbook pro has gone black on me three days in a row.  is this a chronic problem?
    The only way to get it back is a hard reset or let the battery die and then plug in the charger.  The brightness is up and the power stays on while screen is black.
    This is the second macbook pro i have owned in the past two weeks.  I am ready to return it for good if this is a chronic issue. Please help if you have had this same issue.

    Try a SMC reset:
    http://support.apple.com/kb/HT3964
    Try a NVRAM/PRAM reset:
    http://support.apple.com/kb/HT1379
    If no joy, take it back, and take full advantage of your warranty!
    You also may want to let Apple know about this as well:
    http://www.apple.com/feedback//
    I wish you the best

  • Hi i need advise  , my new Iphone 6 Plus 16GB under warranty battery is not charging while plugged tested

    Hi    I m  new  registered to this community chat as i need help from your kind adv  . i  seek  advise on my  under warranty Apple Iphone 6 plus 16GB  battery is not charging while plug tested and was asked to surrender my phone to Maxi  as they said since  phone  shutdown no power  and they need to send back to Apple for rectified and  i need to wait for  `14 days  for outcome .   
    Today is  at  almost reach 14 days  and i have not  hear from   Maxis Mobile service Sdn Bhd in Mid Valley Garden . 
    What is the  Warranty term of  Apple Iphone  6 Plus .       some told me  i should have the replacement on the spot  once rectified that s phone hardware problem  .
    I need help  as  calling  Maxi  Garden  te;  2287 5603  always no reply  and calling the person handled my case  no  responding ??
    Shirley Tan

    See this -> http://www.apple.com/support/iphone/repair/

  • The battery won't charge while plugged in.

    I have a ten-year-old iPod video 30g whose battery died several days ago. I bought a new battery and changed it into my old thing. However it won't charge while plugged in. I mean, actually the charging battery sign will show but it's still empty when unplugged. Now the battery has run out and while I plugged it in it will show "please wait, very low battery". But it just won't get started since no eletricity is being transferred.
    Please help. Thanks!

    Does your iPod appear in iTunes or on your computer as external storage, if you connect it now with no battery inside.  I know older iPods (4th gen and earlier) function normally as an iPod without a battery connected, as long as it is connected to power with the docking cable.  Not sure about the 5th gen iPod.
    If it you can get it recognized by the computer, you can off-load the songs.  iTunes syncing is generally in one direction only, from the computer's iTunes library to iPod.  So you cannot use iTunes to transfer song files from iPod to computer (except for songs purchased from the iTunes Store).  However, there are third-party methods and utilities that can transfer from iPod to computer.  If you do an Internet search on something like "ipod transfer," you should get some links.  (The CNET article seems to be popular.)
    I guess you do not have the original photos?  When photos are synced by iTunes to the iPod, iTunes optimizes the photos to fit the iPod's small screen and take up less space on the iPod, and the photos are stored in a single database file (instead of separate image files).  The only easy way to recover photos from an iPod is IF (when you synced the photos), you had a setting enabled on the iPod's Photos screen iTunes (where you set up syncing for photos).  The setting is to "include full-resolution photos when syncing" (that may not be the exact wording).  If that setting was enabled, iTunes puts a full-resolution copy of the image files on the iPod, in a folder called Photos, which you can access (using Windows Explorer or Finder on a Mac) by turning ON the Enable disk use setting.
    Otherwise, the photos on the iPod are low-res versions of the original photos, and they are not directly accessible on the iPod.  There may be third-party utilities that can access the photos on the iPod, and save them off on your computer's drive.

  • Macbook Pro shuts off multiple times per day while plugged in to charger, won't restart until charger is unplugged?

    Hi,
    I have a 15" Macbook Pro 2.4GHz running OS X 10.6.8.
    I have a brand new (4 week old) battery and brand new charger (Battery was replaced because the OEM battery swelled up and started to split open, which also happened on my prior two Macbook Pro 17"). 
    I leave the laptop on 24/7, while plugged into the charger.  Every single day, the laptop shuts down without notice, while I'm not using it, and with nothing running, except Google Chrome on occasion.  When I return to use the laptop, it will not turn on with any kep press or by pushing the power button, but the MOMENT you unplug the charger from the side, it turn on instantly, WITHOUT using the power button.
    The battery works flawlessly, holds a charge and lasts a long time, and then recharges as normal, so it doesn't appear to be the battery; and the charger obviously works because it's keeping the battery charged every day 24/7...so why is my laptop shutting off EVERY single day, twice a day or more?  It's nothing in my energy saving settings, nor is it a software error.  I have also reset the PRAM which did nothing.

    Nothing that anyone says here can repair damaged or faulty hardware. Use this page to locate the nearest Apple Authorized Service Provider — there are several in Vermont:
    http://www.apple.com/buy/locator/service/

  • TS3274 iPad won't charge while plugged into computer

    My iPad won't charge while plugged into computer

    The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
     Cheers, Tom

  • Battery loses Charge while plugged in

    When I run procesor intensive apps, my battery begins to drain even when the charger is plugged in. The charger just stays amber color while the battery percentage slowly decreases.
    It also makes a ton of noise while charging. This never happened until jusr recently.
    Thanks

    You probably have the same problem as I do. Check your AC adaptor. Here are my symptoms.
    1) Computer make a lot of noise when charging.
    2) If you leave your AC adapter plugged in, and remove the battery, your computer will turn to a black screen. You will need to use the power switch to restart.
    3) Battery gets drained eventhough you are plugged in
    My AC adaptor was getting to a point where it started to brown the plastic outside of the wire. Because of that, an apple genius refused to replace it free of charge. He is saying it's my fault. He wanted me to buy a new adaptor. I am very unhappy about this. I hope you have better luck and I hope my description helps you diagnose your problem.

  • GPS runs down battery while plugged into car charger

    Hello,
    I have a Fascinate with the 2.2.1 and the Samsung car charger.  When I run Google Navigation or Bing Map while the phone is plugged into the car charger, the phone battery drains and does not charge until I exit navigation.  If I walk out to the car with a full battery and plug it in, the icon will indicate charging while I am driving to my destination but when I arrive and unplug the phone after about an hour's drive time, the battery immediately shows red and the phone shuts itself off.  The phone will charge normally when plugged into the car charger but only if navigation is turned off.
    I don't know if it does this also with the VZW navigation app, I don't use it.
    There are no other apps running other than the pre-installed bloatware. Wifi and Bluetooth are turned off.
    The phone does this with two different Samsung chargers and also a generic charger.  There is only about 6 months on the battery.  It did the same thing before the last system update (I first thought I had a bad charger, which is how I ended up with two).
    Anyone else?

    Hi Andynator,
    Thank you for your posting, it includes some great information. I can assist you with the issue you are having. I would like to ask if you find that this happens only when running maps and using the car charger? 
    I have checked my references here and I am not showing that this is a known issue with the Fascinate. Since you mentioned that this was occurring before the update and is still occurring after the update, this tells me that the root cause of the issue may be with the device itself. 
    You may very well have already called in, since posting your message. However, if you have not and are still having the issue, please feel free to send me a PM with your contact information, as well as the mobile number. I will be more than happy to contact you personally in order to troubleshoot and address the issue further for you. 
    Thank you again for your posting and have a good day!

  • Battery does not charge while plugged in

    My computer is plugged into the charger and does not lose power while plugged in, however, it does not charge either. It currently sits at 63% power and says "Battery is not charging" when I mouse over the battery icon and verifies that it is plugged into the power adapter. Basically the problem is that it doesn't lose power when its charged in, but the battery isn't recharging either. The light on the charger isn't lighting up either, however, I've verified that its the computer's problem by plugging my charger into my roommates identical laptop. Any idea what the issue is? Thanks everyone.

    I also have this problem with my Mid-2007 MBP.
    I have reset the SMC to no avail.
    I've noticed that if my battery appears to be charging (albeit slowly) and then I try to play World of Warcraft, it switches to "Not Charging" once the fans startup.
    I just had it serviced and they replaced the logic board 1 wk ago and then I upgraded to Snow Leopard. Could any of this have an effect?
    Battery health is fine as far as I can tell (below is the info from system profiler).
    Battery Information:
    Model Information:
    Manufacturer: SMP
    Device name: ASMB014
    Pack Lot Code: 0002
    PCB Lot Code: 0000
    Firmware Version: 0110
    Hardware Revision: 0500
    Cell Revision: 0102
    Charge Information:
    Charge remaining (mAh): 1821
    Fully charged: No
    Charging: Yes
    Full charge capacity (mAh): 6016
    Health Information:
    Cycle count: 125
    Condition: Normal
    Battery Installed: Yes
    Amperage (mA): 1554
    Voltage (mV): 11104
    System Power Settings:
    AC Power:
    System Sleep Timer (Minutes): 15
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 8
    Automatic Restart On Power Loss: Yes
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Wake On LAN: No
    Current Power Source: Yes
    Display Sleep Uses Dim: Yes
    Battery Power:
    System Sleep Timer (Minutes): 5
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 1
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Display Sleep Uses Dim: Yes
    Reduce Brightness: Yes
    Hardware Configuration:
    UPS Installed: No
    AC Charger Information:
    Connected: Yes
    ID: 0x0100
    Wattage (W): 60
    Revision: 0x0000
    Family: 0x00ba
    Serial Number: 0x00240f33
    Charging: Yes

  • My battery does not charge while plugged (Windows 7)

    Hello everyone,
    Last week, I received my new ThinkPad Edge E545. Everything seems to work well except for 1 detail: while plugged, I get the message "plugged in, not charging".
    Anyone can help me? Thank you!

    Glad things have apparently resolved.
    Is there anything specific you did that might help other members?
    Thanks!
    English Community   Deutsche Community   Comunidad en Español   Русскоязычное Сообщество
    Community Resources: Participation Rules • Images in posts • Search (Advanced) • Private Messaging
    PM requests for individual support are not answered. If a post solves your issue, please mark it so.
    X1C3 Helix X220 X301 X200T T61p T60p Y3P • T520 T420 T510 T400 R400 T61 Y2P Y13
    I am not a Lenovo employee.

  • Why does my iPod go from fully charged to charging while plugged in?

    Ok I reseted the setting it's still is draining when not plugged in :( my question is why is it going
    From fully charged to charging while its plugged in? Am I not
    Suppose to use it while its charging? I wish apple would hurry fix this by upgrading
    The 6.1.3 to 7 for iPod g 4. Is anyone else having a battery problem?

    The iPod always runs off the battery, not from outside power.  So if you are using your iPod, you are draining the battery.  If your iPod is connected to a charging source at the same time you are using it, after the battery has drained a bit from usage, the iPod will start charging the battery. This is perfectly normal.

  • Brand New 2011 Macbook pro Not Charging while Plugged in

    I purhcased a brand new 2011 17" macbook pro. The macbook will charge up to 100% while nothing is plugged in. When i start running applications it will switch to "Not charging" on the toolbar. This is while its plugged in.
    This has happned when i have just 2 apps open.
    I DJ a nightclub and sometimes have 4 apps open, which is not a lot and this doenst  happen with my 2009 17" macbook pro.
    I have done the SMC reset and this still happens.
    I have read all the fourms and googled it and see im not alone.
    From what i can see, and makes sense is, the new Quad-Core processors use more power, and with just the macbook running, even openign up 2 apps, its using about 95W of power. With the powersupply only 85W, it makes sense how it can switch to not charging.
    From what i have seen, it will actually go down to about 3% of charge and stay there. It will say Not chargeing for a while, then go away like its charging, then switch back to not charging. It basicllys charges it enough to keep it around 3%.
    now if i turn off all apps, it will charge back up, but that is hard to do in the middle of DJ'n the nightclub.
    I know my best friend has this same issue on his 2011 macbook pro, he bought online from Apple, and i got mine from an Apple store about 4 months later, so i know its not the same batch.
    I just want to know if anyone else is seeing this on the 2011 quad-core laptops and does anyone know if Apple is aware of this and are there plans on updating the powersupply to provide more power. Maybe 85W is not enough to charge it.
    I have not opened a ticket with Apple yet but i will.
    I just wanted to post this up to see if anyone is seeing this same thing.
    Thanks

    Hello, I have had very similar problems but with the MBP not even registering that a charger is plugged in (no light coming on and no change to the battery symbol).
    I had a mid 2010 model that was sent in 4 times to be fixed, with no change, followed by the unit being replaced altogether with the latest 2011 model, only to find the issue persists (the charger was replaced early on as well).
    The only retaining factor is the Lion software which forums have highlighted has effected charging when individuals have upgraded.
    It is appalling that a company like Apple have not taken steps to address these issues and will go as far as to replace all components TWICE in one Laptop, as well as give out a new Laptop, without tackling the real problem.
    Appalled and ultimately very disappointed.

  • HT3964 I have a Macbook 2.1, running 10.5 8. with a new battery. It won't start with the battery, but after you start it with the charger, disconnect the charger,it will run for over an hour on the battery,all the while it shows 0% charge! tried reset, no

    I have a Macbook 2.1 that runs 10.5.8.   I cannot get it to start on battery power. It will run for over an hour on the battery, if you start it with the charger, but even then it shows a 0% charge! I've tried pulling the battery out while it's booted, pulling battery out and discharging the system by holding the power switch, nothing seems to make it work. any ideas? It has all the updates Apple offers, too.

    Try resetting the SMC
    Shut down the computer.
    Disconnect the MagSafe power adapter from the computer, if it's connected.
    Remove the battery.
    Press and hold the power button for 5 seconds.
    Release the power button.
    Reconnect the battery and MagSafe power adapter.
    Press the power button to turn on the computer.

  • Satellite L450 - battery states '18% available plugged in, not charging'

    Laptop is a L450-181 and is literally two years and two weeks old!!! gutted... help!!!

    no, still doesn't work... i'm wondering that the problem is the battery, maybe the cells inside are corrupt or something...
    ...have others shared the same problem? - 'plugged in, not charging'
    what is annoying, is that since i lost my job, i didn't want to fork out a meagre 10 per month on extending the warranty... so it ran out just over two weeks ago... i'm worried if this would corrupt the computer when the battery runs down to 0% available... at the moment it is 13% and falling!
    thanks for responding feliks! I hope you got the answers compadre!

Maybe you are looking for

  • Once i locked my window m/c and unlock if after 15-20 min which have already open firefox ...i am not able to connect with any site.

    I am with window 7 M/C and wherever i unlocked the system after more then 10-15 min...in that case whatever pre-open site not responding.even in same session i am not able to open new site. I have to be close firefox and then need to open the site.

  • Report Viewer control disabled in aspx page

    Hi All,    I am trying to generate a report with data pulled from one of a SharePoint list and binding it to report viewer control. The binding happens fine through code. Page is actually a layout based and deployed to one of folder in layouts and in

  • Fast frame rate on playback

    I am putting together a slideshow with video clips in Photoshop CS6.  When I play back my work, instead of showing it to me at 30fps (which I have it set to) it's playing it at 7.65 fps.  Very fast.  How do I change that?

  • Path Free Calls to Forms / Reports from Menu

    Hello all, My query is HOW CAN I CALL my forms , reports,graphics without mentioning the path of the drive where the form/report is saved in its executable state.....its quick and urgent ....thx in advance Rgds Imran

  • ISE Posture Assessment

    Hi, While reading about ISE posture, I got to know that ISE searches" User Agent" attribute for string "NAC Agent" to confirm that NAC agent is present on particular machine.This information is passed to ISE when user opens Web Browser i.e. user gets