Battery not charging- new battery

Recently my laptop advised me to buy a replacement battery for it as it was unable to run without the charger plugged in.
I have bought the replacement battery, this is the advised one but is a 12 cell instead of the previous 6 cell.
Now I have swapped the battery over it won't charge. The laptop doesn't seem to acknowledge the charger is plugged in. The charger wire was working perfectly before the new battery so not sure what the problem is. Please help.

With the battery removed and the power adapter plugged in, does the power led light up and can you boot into Windows?
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