Battery not charging while connected to computer.

I just bought the iPhone and when the battery is very low, it won't charge on my computer and it won't even open up iTunes automatically when I connect it. The batter icon doesn't show as well. It does charge when I connect it to the wall outlet and it will charge on my computer if it is about 1/3 or more full. I connect it to my computer and wait to see if anything happens, but it doesn't. I tried turning it off, and resetting it, but still nothing.

I've been having a similar issue for several months now. There are several other threads here dealing with this topic and I've tried all the solutions suggested. All work some of the time. None work all the time. These include:
• changing charging device (ie, using wall charger instead of USB port, or vice versa)
• power cycling the phone
• doing a reset on the phone
The issue is intermittent and occurs regardless of the charging device in use, and does not appear to be an overheating issue, as it can happen even if the phone has been out of use for a while.
Apple has twice replaced my phone (thank God for AppleCare), but the problem has persisted. Right now, the only thing the Apple technicians can suggest is that I wait for tomorrow's OS upgrade and keep my fingers crossed.
Given that (for me, at least) the issue dates back to the approximate time of the last OS upgrade (to 3.1.3), I'm sure hoping that will take care of it.
Tonight for example, I spent two hours on the phone, while it was plugged into the computer. The phone was draining the whole time (as I discovered when the call was over). It then took me 20 minutes of fiddling with the various "fixes" to get it charging again. I'm pretty tired of this.

Similar Messages

  • My ipad is not charging while connected to any device via usb cable

    my ipad is not charging while connected to any device via usb cable

    If you mean that you've connected it to a computer's USB port then a lot of computers don't provide enough power to their USB ports to charge the iPad at a sufficient rate - it may still be charging slowly, and should be a bit quicker if the iPad's screen is off (if you leave it for a while and then disconnect it from your computer you may find that it's battery percentage has gone up). The wall charger is usually the most efficient way to charge the iPad.

  • Why is it that my ipad 3rd gen does not charge while connected to my laptop

    my ipad 3rd gen will not charge while connected to my laptop, just beside the battery meter it states not charging.

    Beacause the USB port of most computers don't supply sufficient current to properly charge it. It is best to charge it using the supplied power supply.

  • TA48312 My iphone wont charge while connected to computer

    My iphone wont charge while connected to computer

    zakkariarogers wrote:
    really it says its a 3g ?
    Your signature say iOS4.3.1.
    If you have a 3G, you cannot be running 4.3.1
    iOS4.3.x and higher requires a 3GS. 
    While this has no bearing on your current issue... it could cause confusion if you need assistance in the future with other iOS related issues.
    Make sure you know which device you have.  Identify iPhone models.

  • Battery Not Charging While Computer Is On

          I have a Presario cq50z-100. The wire on the AC adapter was ripped open broken wires were exposed. I never put the broken charger in the laptop. Two weeks ago I bought a new charger and have been having a lot of problems. The charger is certified to work with my computer, has the same connector, and the same voltage. It can power the computer, but while the computer is on it wont charge. The battery icon reads plugged in and charging, but there is a red x over it, it doesn't actually charge, and the battery LED on the computer flashes. However while the computer is off the LED stays lit and the battery charges. I've already updated the drivers and messed with power options I could find.

    Hi JackFission,
    Welcome to the HP Forums!
    I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I see you are having an issue charging the battery and are getting an error message about the smart adapter.  If you are getting  the error ""The smart AC adapter connected will power your computer, but potentially at a reduced performance level." there seems to be an issue with it. That is most likely the reason for it not charging the battery while awake, as it is affecting the performance.
    Here are   links to Using and Testing the AC Power Adapter
    and  Testing and Calibrating the Battery (Windows 8)
    Please let me know if this has helped.
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • IPod fifth gen. not charging neither connecting to computer

    Hi, I have an iPod 5th generation 30gb and it isn't recognized by my computer.
    It isn't charged.
    iPod 5th gen. 30gb black   Windows XP  

    I am having the exact same problem. I have a dell Latitude D510 running XP pro. Please help. My daughter will be traveling to perform in the Rose Bowl Parade this year and it has become at must fix! All I have is a blank screen (dark) as though it is off. I just replaced the battery, thinking that was the problem. That did not change anything.

  • MBP 2012 Battery not charging While playing Games like Maxpayne 3

    Hey guys, just a simple question.
    The charger runs normally, how it should when im just browsing around online and stuff. But when I'm gaming, for instance on Max Payne 3. It would go green,  ive got yesterday my new MBP non Retina (i7 2.66, Anti Glare, 750GB@7200,8GB RAM,15" NVIDIA GeForce GT 650M with 1GB,
    I installed Bootcamp- win7 64-bit Ultimate, i hve same problem when i play Maxpayne 3, and also for crisis2 , but it went on green only when i quit game its charging back to orange, and i notice while in game my battery didn't charge,
    i called apple they said same like go to apple store, and GPU heat is also 80 with iSATAPP , but even though it goes that heat noting happen i played almost 2 hrs, today i will again will play more time , and i will update windows updates hope will do any thing.. will post here soon...i think not only new MBP has this problem
    i have still 14 days to return this. MBP.. can also return at westfield.
    not sure abt retina / i dont like it coz less custom not worthy for money,,,
    Thanks,

    Some of the heavy gamers do feel the Windows machines are better suited since they can go to the high-end video/graphics support.  But, as you say, that is a big extra expense.  If you are not into that kind of high-end gaming the Mac is fine, the 2011 MBP is a great machine.  I've been using this one since it came out and it is rock solid.
    But I don't put a heavy load on it in the gaming area.  I run FORTRAN scientific codes which are heavy loads on the CPU, but not the GPU so there is not that added electrical demand.
    An external graphics card does not seem like a real need to me, especially since you would probably then be looking at another monitor, also.  If you are not having any system issues beyond the 60 w charger being undersized, why mess around more than you have to? 
    Just my two cents

  • Battery not charging when plugged in

    I have a Pavillion g6-1d11dx laptop and I have two problems (and I don’t know if they are related). First, I have been having trouble with the battery not charging while it is plugged in to the AC outlet. The battery icon in the systray currently says “40% available (plugged in, not charging)” and the percentage has been consistently going down over many weeks. Most recently, when I unplug it from the AC it no longer goes to battery reserve, it just loses power entirely (and when I plug it back in and turn on the power I get the “system was not shut down properly…” message).
    Second, and I don’t know if this is related, but for several weeks the fan has been running, seemingly non-stop, especially overnight. I don’t know if it’s relevant, but I have a scheduled nightly (1 am) definitions update and full scan that usually takes about 2 to 2-1/2 hours. But my wife says no matter when she gets up in the middle of the night, the fan is always running, and the unit has been very hot. My wife has been concerned about a fire (though it's not a model listed in the recall). I downloaded a BIOS update from the HP website hoping that would help. The fan seems to have been running less, but hasn’t stopped entirely.
     I wanted to see if I could detect any problems with the battery, so I went through all the suggested troubleshooting protocols listed on the HP website, but ran into a hitch when I tried to use the HP Support Assistant utility on the laptop. When it opens, the Support Assistant displays "An error occurred" (instead of "Support Assistant") in the window's title bar and the system variables ([Product Name], [Serial Number] and [Product Number]) listed in the Support Assistant status bar all say "Loading...", but never do load. When I go to the Maintain mode to check the battery status, it says "No pending action", and, as suggested on the HP website, I click the Refresh button (then, in the pop-up window that appears, I choose the “Check all updates, but install only important updates automatically” radio button, then click OK). But while the result page displays “Pass” on the checks for “Connect to HP servers” and “Preparing the action list”, it displays “Fail” on the checks for “Downloading updates”, “Gathering information” and “Analyzing your system”. Oddly, when I run the system check from te HP website, it DOES auto-detect my system info (Serial Number: 5CG21919LT; Product Number: B7S84UA).
     I tried to open the HP Connection Manager utility, but I get the HPConnectionManager.exe fails to load ("Cannot load assembly: CaslShared, Version=3.5.1.1, Culture=neutral,  PublicKeyToken=9c6f83d5b7f3d097. The application will now exit.").
    Can someone tell me how to properly connect to HP to allow the utilities to do their diagnoses? And/or why my battery isn’t charging and I can’t get a system diagnostic?

    I should note that this unit is pretty new: purchased in august 2012.

  • Endless Switching between Adapter and Battery/Not Charging

    My battery is from fall of 2007 (I received it during the recall.)
    The little battery icon on the top of the screen is endlessly flickering between the charging symbol and an almost dead battery symbol. If I open energy saver, it tells me that the computer is switching back and forth between the two power sources: my Power Adapter, and my battery, with my battery perpetually stuck at 1%. This seems to me to be more than just the battery not charging, but since my computer is indeed running off of the adapter, I wanted to see if perhaps this was just its way of telling me the battery is no longer charging. Also, any advice on getting the battery to hold something, at least for a little longer (my new job gives me a computer in August, so I'm just trying to stretch this one as much as possible.)
    Thanks in advance!

    BUMP -
    I'm having a similar problem. Will keep scanning the older posts on this board, but:
    I just replaced a lost MacAlly G4 Adapter with a new one (MacAlly). It charges the Powerbook when I leave the computer shut-down (so I'm not screwed ...), but when powered-up with the adapter plugged into the G4, the battery symbol alternates between the charging symbol & the battery status symbol - and slowly drains. The screen also dims & brightens.

  • Battery charges when asleep but will NOT charge while awake

    Hello -
    By battery will charge when off/asleep but will not charge while awake. It just slowly drains to nothing and dies even though adapter is plugged in. magsafe adapter light is green when open/on and orange when off/asleep and lights on battery indicate charging while in the latter state. still using stock battery that came with computer when I got it a few years ago, so it's not new by any means, but when fully charged lasts as long as it used to. I would think maybe charger is issue, but it DOES charge, just not while awake. not sure why computer wouldn't still work correctly while plugged in if in battery indicator it says power source is "power adapter," but its not. I have tried resetting PMU and calibrating battery. the combo of the two seemed to work when having issue a few months ago, but it just started doing it again. frustrating because once it dies I have to wait several hours until its fully charged again, so it cramps the workflow... any ideas? battery info from profiler below.
    Cheers,
    Ian
    Battery Information:
    Model Information:
    Serial Number: DP-ASMB013-3556-2063
    Manufacturer: DP
    Device name: ASMB013
    Pack Lot Code: 0001
    PCB Lot Code: 0000
    Firmware Version: 0102
    Hardware Revision: 0300
    Cell Revision: 0100
    Charge Information:
    Charge remaining (mAh): 81
    Fully charged: No
    Charging: No
    Full charge capacity (mAh): 4571
    Health Information:
    Cycle count: 827
    Condition: Good
    Battery Installed: Yes
    Amperage (mA): -1134
    Voltage (mV): 10921
    System Power Settings:
    AC Power:
    System Sleep Timer (Minutes): 60
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 20
    Automatic Restart On Power Loss: No
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Wake On LAN: Yes
    Display Sleep Uses Dim: Yes
    Battery Power:
    System Sleep Timer (Minutes): 5
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 1
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Display Sleep Uses Dim: Yes
    Reduce Brightness: Yes
    Hardware Configuration:
    UPS Installed: No
    AC Charger Information:
    Connected: Yes
    Charging: No

    Scott - Your answer ultimately led me to the answer, albeit months later, after much internal deliberation and some trial and error... thanks!
    Ruled out battery (as crazy as that sounds - it's had a bajillion cycles) as it didn't make sense that battery would charge but wouldn't work while awake. I have a friend whose battery is completely shot and his still works as long as magsafe is plugged in, and mine wouldn't even do that. tried another adapter and that worked. then tried mine in a different plug. so in the end, turns out I had a bum powerstrip... mag safe / battery recharge works properly when just plugged in somewhere different.
    So no need to buy a new charger or battery (yet!)
    thanks to all,
    Ian

  • My ipad says it isn't charging while connected to my computer. What's wrong?

    For some reason my ipad doesn't charge while connected to any of my computers. It isn't the cord because it charges through the wall by itself as well as on my keyboard dock. Any ideas?

    http://www.apple.com/batteries/ipad.html
    Charging Tips
    The quickest way to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter. When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge, but only when it's in sleep mode. Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.

  • Ipad not getting charged while connected to the laptop

    ipad not getting charged while connected to the laptop.

    It's no different from the iPad 1 in  that regard.  When connected to a computer via USB it should charge when sleeping only.   Hit the sleep button and leave it for a while to see if that works.   It's much slower charging that way than using the actual charger.
    Not all USB's are powered, or powered enough, so what the previous poster said could also be the case.

  • My iphone 4 is not being detected by any of my computers and not charging when connected to any computer.  It will, however, charge to the car or wall.  The only change that I can think of is that I downloaded a podcast from itunes directly from my phone.

    My iphone 4 is not being detected by any of my computers and not charging when connected to any computer.  It will, however, charge to the car or wall.  The only change that I can think of is that I downloaded a podcast from itunes directly from my phone.  I've since deleted this podcast with no luck.  I've restarted both the phone and the computer, still no luck.  One computer is running Vista and the other Windows 7, both have the latest Itunes Update.  Anyone have a fix for this?

    You clearly did not notice that you have joined a USER TO USER COMMUNITY FORUM
    This is NOT Apple ,Apple do not read nor do they  therefore respond
    So if you would like to wind your neck in ........................
    try a reset of iPhone and then a restore,best, as new and if it then functions correctly try restoring with your backup

  • HT1719 my ipod shuffle 4th generation will not charge or connect to the computer, I updated iTunes and I got a new charger.

    My iPod Shuffle will not charge or connect to the computer. I updated iTunes and bought a new charger. Any ideas? Thanks

    My question was, when you connect the shuffle to USB, does the light come ON?  From the way you answered, I'm not sure if you are answering that question, or saying that the light does not come ON when you move the power switch on the shuffle to the ON position.
    Also, what happens when you connect the shuffle to your computer by itself, with nothing else connected to USB?
    If you get no response (no light) from the shuffle when you connect it to USB by itself, trying both the original USB cable and a new one that is compatible with the 4th gen shuffle, try connecting something else to the USB port to confirm it is working properly.  It would be best to test the USB port with something similar, such as a USB flash drive or external drive.  If you can confirm the USB port works properly, it is likely that the cause for this problem is on the shuffle, such as a faulty headphones jack or bad logic board.
    If the shuffle is less than one year from purchase date, it is under warranty.

  • MBA battery does not charge when connected. Help!

    My MBA battery does not charge when connected to the charger. Ive checked the other threads and followed advice but nothing seems to help.. My battery health info is good, I've tried cleaning the magnetic pins of the charger, reset smc but it still does not charge. The light on the charger is green or does not come on sometimes, and it's the same for a few Power outlets. What else can I do? Would greatly appreciate any help! Thanks.

    It recognizes the charger intermittently. After cleaning, it showed the charger as connected but not charging the battery. I will try my friends charger later to see if it works. Thanks for your help!

Maybe you are looking for