Battery Not Found ???

Although I have a fully-charged battery pack installed on my 17" 2.16 MBP, there's an "X" through the battery icon on the top bar, and "No batteries available" plus a solid orange LED on my MagSafe charger.
Unplug the charger, and - of course - all is operational. Even iStat doesn't show a battery.
Any hints as to what I have done - and how I can fix it?
Clint Bradford

First thing to do is to remove the battery and see if it shows any sign of bulging or leaking. A deformed battery could fail make all the required electrical contacts.

Similar Messages

Battery Not found need help

I have unfortunately placed my MBP on sleep mode for a couple of days and it ran out of battery. Now when I press the battery indicator on the battery itself it does not light-up. and I can't turn on the mac without the power adopter connected. when I turn on the mac the batt is not charging as well, the light on the charger still remains green it does not turn amber. and the battery is not found on the power status bar and on system profiler this is what is shown...
Battery Information:
Battery Installed: No
Macbook Pro 15" Mac OS X (10.4.7)

Does resetting the PMU help:
http://docs.info.apple.com/article.html?artnum=303319
Also, is your battery under recall:
https://support.apple.com/macbookpro15/batteryexchange/

Battery not found X 240

So, I ran the system update, did all the drivers, and for some reason, the X240 still can't see the battery. It says "A communication problem has occured" when I am in the solution center or try to get the taskbar icon to show. I am able to see my percentage in windows. Any idea what I may have to reinstall, or where I can get it?

Hi Greaterthanone,
Thank you for the reply!
Please uninstall the power manager once and restart the system once and check if the system is charging.
Download & install the latest version of Power manager application from the below link.
http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x24...
Hope this helps.
Best regards,
Hemanth Kumar
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"Serial Number Not Found" and battery not charging

Hi,
I have a problem with my Compaq mini 110c 1030sf. It started a few months ago, when a weird red message appeared on the Compaq boot logo : "Serial Number Not Found".
Everything was still working fine though, that's why I did not try to fix it.
However, about a month ago, when I started the computer (it had been inactive for three weeks), the battery was not charging. Since then, I can't run the computer using the battery, I have to let the AC adapter plugged.
Windows said : 0%, not charging.
Ubuntu says : 0%, completely charged
I removed the battery and put it back, it started to charge, but stopped after 3 or 4 seconds.
I also tryed updating bios, but it changed nothing.
Could anyone please help me ? ^^

If your mini is still within warranty contact HP.
Have you tried the battery test in the HP Support Assistant?
Your BIOS has issues if you have seen that message. That is something you cannot correct on your own as it requires HP's proprietary software to enter the information in the BIOS.
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

IPod cannot be synced. Required file not found?

I havent had any trouble syncing my ipod until last week when i purchased a song. When i dragged the song to a playlist on my ipod, it appeared grey in my playlist (because it was still loading) and then disappeared. I repeated this until i gave up and I reported this as an issue to itunes. When i tried again it worked and i thought maybe the problem had fixed itself, but i tried to add a CD to my ipod a few days ago and it only synced half of the songs. Now when i try to sync the leftover songs an error box pops up saying "The iPod (name of ipod) cannot be synced. Required file not found."
Some songs will sync perfectly normal, some load but disappear, some eventually just sync, and some won't sync at all. Has anyone had this problem/ can anyone help SOLVE it? please and thank you!!!

Try this:
Let your iPod charge up.
Attempt to sync a large play list.
When the iPod shuts down and you get the error message, quickly click through the dialog boxes on iTunes so when the iPod comes back up iTunes will attempt to sync again.
When the sync starts again after the iPod reboot, click the little X in the bar that shows how many tracks have been loaded. This will stop the sync and you'll be able to eject your iPod.
After it's been ejected, unplug the connector from the iPod and see what happens to the battery indicator. Mine goes down to almost gone and red - then after a few minutes it comes up to about 2/3 strength - but it should be full after being fully charged and just syncing a few hundred tracks.

Boot device not found. "Hard disk not exist". windows not booting

Product: HP G72-110SA
OS: Win7
two days ago, I was installing updates on my computer and when it was about to restart, it froze. After waiting for 10 minutes, I had to turn it off by pressing the off button. From then on, the computer turns on but shows a message "Boot device not found".
I have tried all the BIOS tests that I could find on the net for the hard disk, eg: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01443465&tmp_task=solveCategory&cc=uk&dlc=en&la...
This gives me a "Hard disk not exist" error. I tried resetting the BIOS, that didn't work. I tried taking out and putting back in the battery, the memory and the hard disk. Still no luck.
I then booted ubuntu from cd on the computer. It works just fine, including the internet etc EXCEPT the HDD is still not detected.
I had some pretty important stuff and no back up, so would appreciate if someone can help me get back the data. If not, even if I know its just a HDD failure and not a motherboard/BIOS problem, it will be a relief as its probably fixable.
Thanks

Hi there ,
Thank you for visiting the HP Support Forums and Welcome! This is a great site to get answers and ask questions. I would be happy to assist you. As there are many models of HP Notebooks, I would need the model number. (How Do I Find My Model Number or Product Number?) When I went to www.hp.com/go/techcenter/startup, it gave me documentation and troubleshooting steps to follow. One of the documents it provided is called Hard Disk Error Displays before the Computer Starts. NOTE: I recommend at this point you make an immediate backup of all important data and files. Here are instructions on how to Backing Up Your Files (Windows 8). Please follow the troubleshooting steps provided, re-post with the results of the troubleshooting in detail. Thank you.

Boot Device Not Found Please Intall an Operating system on your hard disk. Hard Disk - (3F0)

Hello,
I tried to re-install de OS from windows 7 to windows 8.1 and when the bios update driever was installed and the laptop was restaring it appeared the folowing window and message:
Boot Device Not Found Please Intall an Operating system on your hard disk. Hard Disk - (3F0)
After that i tried a lot of different ways to get to boot device select ...but i couldn't do anything. I removed the HDD and i put it back, i've tried with holding in the same time windows +B and pressing the power button in the same time for 1..2 seconds and then i've waited for at least 1 minute..and it didn't appeared anything on the screen. I've done the hard drive check and it passed. The weirdest thing is that when i want to select a boot device to re-install again the OS, i can't see any boot device to select. I need to mention that i've formatted the HDD in another computer. I dont care about the informations from the HDD beacause i saved all the informations on another device storage.
Please help me repair this problem!!! thanks a lot!
Have a nice evening.!!!

Whenever you get a message stating that the boot device not found it could be because of bad sectors on the Hard Drive. Its not necessary that the Hard Drive Test should fail to determine if the Hard Drive if its faulty or not. Sometimes even if the Hard Drive Test passes the Hard Drive will still not work because of the bad sectors in it.
Best way to find out if its the Hard Drive you can try the Hard Deive on a different Notebook which would help you determine if it's faulty or not.
Could be due to Application or driver conflicts, virus issues, file corruptions due to incompatible applications, improper shutdowns, update failures due to conflicts, sudden power surges, if notebook is dropped etc..
HP will provide a replacement Hard Disk Drive if the Notebook warranty is Active, If not you need buy a SATA Hard Disk Drive from a retail shop nearby
Please make sure you are getting at least equal capacity as the original one in order to use Recovery Disks. If you need you can buy a larger, but not smaller capacity Hard Disk Drive. For example if you have a 500GB Hard Disk Drive you can upgrade it to 750GB Hard Disk Drive but not 320GB Hard Disk Drive
Please try the below shown troubleshooting steps once:
Step 01. Remove the battery and unplug the AC/Power Adapter
Step 02. Press and hold the Power button for more than 30 Seconds
Step 03. Plug in the AC/Power Adapter (leave the Battery out for now)
Step 04. Press the Power button and check if the Unit works normal
If the above mentioned steps does not help, then you can try reseating the Hard Drive on your Notebook
If the issue persists again please Contact HP if your HP Notebook is under warranty, HP would replace the Hard Disk Drive and provide you a Recovery media to restore factory operating system after replacement (if you've not yet created Recovery Discs/USB Media)
Note: Back up all the personal data to an external drive if it's possible. Otherwise you could connect the failed HDD via SATA to USB adapter with another PC or same PC after replacement of HDD & re-installation of OS and try copying /recovering the files.
Please click on the link In order to Identify, Prevent, Diagnose & Recover from Drive Failures on HP Notebook Hard Drives & Solid State Drives :
http://h10032.www1.hp.com/ctg/Manual/c02876562.pdf
Please check your notebook warranty to verify the status and order a new Hard Disk Drive
Hope this helps, for any further queries reply to the post and feel free to join us again
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP

H61MU-E35 (B3) Updating BIOS....File Not Found Error

I have MSI H61MU-E35 (B3) Motherboard with Intel i3 CPU.
I downloaded latest BIOS File 7680vC3.zip (on web page it's says Version: 12.3 from -> -www.msi.com/support/mb/H61MUE35_B3.html#down-bios
Using Windows XP OS From 7680vC3.zip => Extracted E7680vC3.exe => Placed on USB Drive (I did not format USB Pendrive, and used by just making it empty by deleting files) ==> Ran this exe file on the computer where this motherboard is....
Inside Windows XP, when BIOS Update process started, In a green window, it shown me current BIOS old version and New Version side by side. (I did not given much attention to notedown from which number to which number it's updating).
In Windows XP after BIOS Process completed, it restarted computer (I kept USB File as it in the computer as I had read that, I have to keep USB in computer after restart).
When computer restarted...nothing came on the screen and just blank screen for long time and on the right side on screen bottom corner only letter like: A2 stayed for long long time. I waited for 15 minutes but nothing was happening except blank screen...
So, I restarted computer....and kept USB as it is in the computer....but Nothing comes on the screen...
After I concluded that, something is wrong, to resolve the issue...
--- What Try and Experiments I have done ----------------------------------------------------------------
(1) I placed Restarted computer without USB: and Message comes on the screen is:
BIOS Update is not yet completed, please insert the USB pen drive and reset system.
(2) I refered some forums, and also contacted MSI Support. As suggested, I formatted USB Drive with FAT32 and placed E7680IMS.C30 file (only one file) on USB placed in computer and started computer.. Now Message is coming:
Updating BIOS...... File Not Found..
Note that: E7680IMS.C30 File was given to me by MSI Support Staff as I did not kept Original files during formatting USB PenDrive.
But computer is not looking for .C30 Rom File, Computer is looking for .BIN File
(3) I have remove the battery and waited for 5 min. and placed again, to reset BIOS, but not difference on result or on message...
Renamed: file E7680IMS.C30 to EIVB.BIN
Result: Just Blank Screen with A2 text on right side bottom corner, No other message
In some other same issue post, they recommand to change ROM File name to: EIVB.BIN which worked for others, so I also tried and renamed: file E7680IMS.C30 to EIVB.BIN, in this case, I was able recreate original Issue: When computer boots, Screen stays completely Blank, and on the right side bottom corner, only 2 digit tect comes is: A2. Computer does not give any other message and nothing happens...even I waited for 30 minutes...
Also, by looking at USB Pendrive light, I can tell that, motherboard is reading file on the Pen Drive...
Renamed: file E7680IMS.C30 to E7680IMS.BIN
Result: Message comes on the screen: Updating BIOS...... File Not Found..
(5) What I am thinking is: When motherboard power-ups, it's giving me two different type of Valid message based on if USB is in the computer or not, based on if file name is .BIN or not, so I believe motherboard is still not dead and there are hope to feed the file which motherboard is looking for. But issue how to find what specific file which it's looking for... Even sometime I have seen at screen right side bottom area, 2 Digit numbers are changing just like system is doing internal healthcheck before booting up...
(6) Note that, I would like to put old version file on USB to feed, but one of the biggest issue with MSI is, once you download EXE from their website, to Extract EXE file content it needs to be run on the same motherboard computer, so in my case, if your motherboard is not in bootable cituation then you can not extract any other BIOS File to try...
Please help me...by havin this computer down....I am suffering everyday...
(By profession, I am electronics Engineer and have worked with programming Microcontroller and bootloaders, but in this case, I do not have SPI Programmer to program BIOS chip externally.)

Thank you flobelix and Nichrome.
Quick Result Summary: 128MB USB Key formatted FAT32 with HP Tool, made MS-Dos Bootable and placed EIVB.BIN file given by flobelix, but final result is: Screen comes Blank and only shows "A0" Code at right side bottom corner. nothing else.
Detail
Since Flobelix proviced ROM BIN File, I was too exicited to try it out and here is what I did...
(1) As per Nichrome link for HP USB Format Tool, I installed it on "Win XP" machine, and formatted 128MB USB key by selecting "FAT32" and selected option to make "MS-DOS Bootable" and shown Win98 source files as per the instruction.
-128MB USB drive made bootable with FAT32.
(2) I downloaded EIVB.rar given by flobelix and extracted and copied EIVB.BIN file on USB root.
Inserted USB in MSI and powered up...
As soon as I give power: Imidiately one normal beep and Screen comes completly Dark Blank. No message about "File not found". only at right side bottom of screen, it shows "A0".
I inserted USB key in each and every USB slot, but result is same: Screen stays Blank and on right side corner only "A0" letter.
I given around 3-5 minutes time to see something changes on screen, but no change.
- If I power-up computer without connecting any USB Drive: then message comes on screen that: Bios Update has not completed, please insert USB Key and Reset System.
- On USB Key, If I put ROM File with any other name (except EIVB.BIN) then Message comes: Updating BIOS... File Not Found...
- I have removed battery to give a try for resetting BIOS, but not change.
Question:
(1) Is it possible that, motherboard is looking for specific version of File or some different version of file ? and just staying silent and not complaining for existing EIVB.BIN ?
Here is I experiment: I simply created empty text file (0 Byte) on USB Drive and given name EIVB.BIN and booted up computer and same result: Blank Screen and just "A0" on right side bottom corner.
So, it tells me that, when power is given, the program which executes in motherboard for BIOS, it is not able to identify real or fake EIVB.BIN. I think, it's looking for some specific file and when not found, it's getting confuse on what to do....and not saying anything on the screen....
Has anyone old version BIN file of H61MU-E35 (B3) ?
Is there any trick so I can download older version Packaged EXE from MSI website and extract it ? I can give a try....

Module 'net_rim_bb_qm_platform' not found on Bold 9900

I purchased a backgammon game from App World and after playing it just once I now get the following message when I try to open the game "Error starting backgammon: Module 'net_rim_bb_qm_platform' not found". I contacted the game developer who told me it had nothing to do with them and that I had to deal with RIM. I have tried uninstalling and re-installing the game and still get the same message. I haven't been able to find any info anywhere so if anyone can help that would be greatly appreciated.
Thanks.

Normally a battery pull will correct this issue so I'm going to recommend you remove your battery while your phone is powered on then replace it a few seconds later.
Let us know if that helps you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

Hp notebook problem model # dv9823cl the cd/dvd player is not found in bios or device manager

If the CD/DVD player is not found in either the BIOS or Device manager is the problem in the motherboard?
if it is besides getting an external CD/DVD player, is there any other solutions?
Thanks

Before giving up hope I would try hard resetting the computer. Here is how you can hard reset the laptop:
To Perform A Hard Reset
Shut down the computer by going to the Start menu and selecting shut down. (If you have no display, hold the power button down for 5 seconds)
Disconnect the AC Adapter from the notebook.
Remove the battery from the bottom of the notebook. There will be a switch/button to eject the battery.
Wait at least 1 minute with all power sources disconnected.
Re-insert the battery and reconnect the AC Adapter and then attempt to power on the notebook.
Sometimes by removing all electricity from the computer and then reintroducing it, issues like this can be resolved. Give this a try and let me know if it resolves the issue or not.
Thanks!
Sean
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Error "a qualifying copy of logic or mainstage was not found"

Hi,
I write from Chile, South America. I hope someone of you can help me.
I have problems to install Logic Pro X, When I was installing the program (after downloading the basic content) battery I just MAC and this is shutting down (did not have the charger).
Then when I went back to try to install the progress bar always stays in "installing"
Manually downloaded the "ProAudioCoreContent 10, but when I try to install it tells me" a qualifying copy of logic or mainstage was not found "
Someone of you know that you can do in this case?
I hope someone can help me.
Eduardo

Hi Data Stream Studio
I try, try deleting any file outside logic pro X, but when trying to install again, the progress bar stays in "installing" and the processor running full.
As that is processing information, delete information that maybe I do not know where it is on the Mac.

ThinkVantage fingerprint error 7210001 (object: clsid-not-found(CID_HomePassport::Set))

Hi
I have a Lenovo W520.
When i want to open the thinkvantage fingerprints.
There is the followed message: Error 7210001 (object: clsid-not-found(CID_HomePassport:et))
And i can't do anything, the window is empty.
How can I fix this?

I have the same issue and nothing I can do to fix it unless they replace the fingerprint reader (whole plam rest). After wasting so much time, I got a reply
[quote[
I went through about 2 fingerprint readers this way. the best I can figure out is there is an odd issue with either bios or the embedded controller when it gets turned off due to low power in certain situations that causes the frimware in the fingerprint reader to be corrupted somehow. This only seems to happen when you have the swipe to power on feature enabled. I would get that reader replaced and then make sure the first thing you do is turn off the swipe to power on feature in the fingerprint software. My 3rd reader has been solid as a rock since I have done that. I hope this helps.
I would forget about trying to recover the reader BTW. I tried everything and even sent the readers to lenovo and they weren't even able to fix them when they were in this state.
I have an idea as to what is going on but lenovo was not able to re-produce this problem on their end. either way you should be golden with that feature disabled, once you have a new reader installed.
http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/T530-Win7-Pro-Fingerprint-reader-doesn-t-wo... should tell you how to disable it.
after saying all of this I do want to make it clear that I am happy with my T530 over all. It could have used more LEDs for keyboard and ultrabay and battery state in the front and an eSATA port. and a way to route the miniDP port through the intel HD4000 when using integrated graphics mode. and it would be 100% perfect. but despite those things I've been very happy with it and how well it works with Linux. and I've had no problems with lenovo support. I even just got a 4 year extended warranty with acidental damage protection today.
[quote]
so its defective?

Hello i have a problem i can not use adobe programs. The payment for the month march is not be payed, but i will pay the payment.I can not found where i can do that. Also i see that my membership is stopped.

Hello i have a problem i can not use adobe programs.
The payment for the month march is not be payed, but i will pay the payment.I can not found where i can do that. Also i see that my membership is stopped.

Try the not-charging topic of:
iPod touch: Hardware troubleshooting
It could be that the battery is dead.

BB protect: Error starting net_rim_bb_dryad_gui:Class 'net.rim.device.api.iui.theme.Themes$Writer' not found

Hello there.
I am using a blackberry curve 8520. It came with version 4 of the OS. I upgradede it yesterday, 15 feb to version 5. After the upgrade so far I am experiencing 2 technical problems.
1 is with the blackberry protect app. which when I launch give me this error message: BB protect: Error starting net_rim_bb_dryad_gui:Class 'net.rim.device.api.iui.theme.Themes$Writer' not found with an OK button.
2. When I enter the blackberry app world it give me the following message: A BlackBerry Idenity update is neeeded. Would you like to install it now ? yes/no. The problem here is, it never installs, tried it the whole day yesterday as I am still trying it now. I have rebooted the device, removed battery and sim several times. Still. This is what it give me instead. Blackberry idenity installation failed. Please try again later. (80003).
Sorry if I am askign basic questions but I am not a techy person at all. Thanks in advance,

Hi and welcome to the forums!
We need to fix your issues in reverse order.
The Blackberry Protect program requires a valid Blackberry ID to operate.
(To use BlackBerry Protect you must have the following items:
• BlackBerry® ID account
• Data plan from your wireless service provider)
I suggest we use KB29613 to fix the Blackberry Identity problem.
Once your Blackberry ID is established you can access Blackberry App World
and download the latest version of Blackberry Protect.
Let us know how it goes!
Thanks,
Bifocals
KB29613 The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World
User Guide - BlackBerry Protect
Security Note - BlackBerry Protect
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

HT4623 By updating my iphone 4 by IOS 6 the map is not working when i ask for route between places it gives direction not found between places

I have updated my IOS to IOS 6 of my iphone 4.
When i ask for route between two famous places, it gives reply that direction not found between places.
I dont understand
Whats this

I had the same experience with a new iPhone 5 that I bought last week. Did not have a chance to measure battery life before the 6.0.2 upgrade installed but I set up my phone exactly like my 4S and immediately started running out of power after short periods. Went to Xmas get together with fully charged 5 and 4S. Heading home the iPhone 5 shut down for low battery and the 4S had 65% power. Both phones had two half phone calls on then and no data usage.
That night I fully charged the iPhone 5 and, without lighting it up, put it on my night table. Next morning I picked it up and looked at battery indicator and I had 42% charge with NO activity!
Tried it again next night and wound up with 37% charge. (Slept longer).
Today I called the carrier and reactivated the 4S. Took the 5 to Apple Store and they kindly gave me choice of new replacement phone or refund. I took the refund. Uniquely, the Apple Store said it was Verizon CDMA phones that were coming back.
The are other strings on this with temporary solutions, but from my experience with 7 firmware changes on an HTC 4G phone the problem will continue because the solution will be hardware caused. We are in the days where RTM means Rush to Market - not Release To Manufacturing.
I fear the only solution is to either wait for the next model (I did not notice a really major change in performance over the 4S in LTE heavy Seattle area) - or switch to another manufacturer.
It might be useful for these forums to indicate if you have a GSM or CDMA phone to see which have more problems.
Discouraged....

Battery Not Found ???

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