Battery not working/charging

Laptop only works when plugged into wall. Battery icon says "not charging". Pressing the battery button on the battery shows 3 lights. Anyone know what to do??

Call AppleCare to see about getting a replacement if your battery qualifies. Click on the Contact Us link at the bottom of this page to get the phone number.

Similar Messages

  • What to do when my iPod shuffle is not working/charging?

    Okay so my iPod shuffle(4th Generation) is not working/charging.
    What shold I do? Is it because of the battery?
    I haven't used this since my Aunt bought it for me..
    Can I reset it just like my iPod touch?If so, how?
    H~E~L~P!!
    please comment below!

    You can try shutting down the computer and disconnecting all USB devices including hub.  Start up with no USB devices connected (except for standard keyboard and mouse if used).  Do this to reset the shuffle
    http://support.apple.com/kb/HT1655
    Run iTunes.  Connect shuffle to a direct USB on computer.
    If that does not help, there are four possible causes.  Rule them out one at a time, if possible.
    Bad USB port on computer - You mentioned an iPod touch.  If you are able to connect to iTunes with the iPod touch, using the same USB port, I think you can rule out a bad USB port. 
    Bad USB cable - You would need to try your USB cable with another 4th (or 3rd) gen shuffle, OR try your shuffle with a known-good USB cable from another 4th (or 3rd) gen shuffle.
    Software problem on computer - If that iPod touch works properly, the computer's software is probably OK. If iTunes is not the latest version (my current Mac version says 11.02), you could try updating it.  But I think software problem is ruled out, if the iPod touch works fine, unless your iTunes version is really old.
    If you can rule out those three possibilities, then the remaining cause is a hardware problem on the iPod.  If you have an Apple Store nearby, you can take it to the store's Genius Bar.  If you weren't able to rule out a bad USB cable, I'm sure they have a cable there to use as a test (but take your cable along).  If the shuffle is less than one year from purchase date, it is under warranty.  You can make a reservation at the store's web page.
    http://www.apple.com/retail/

  • MACbook Pro battery not work

    My New Macbook pro i7, during update, black out, when restart, battery not working. connect with AC adapter, Mac auto starting up, and battery not charge, disconnect the AC adapter, Mac cut off.
    This just new one, and we do not have store in our country. I bought this from Austrilia store in Brisbane. Please assis me how to reset this matter, as if I need sent back to store may need spend lots of money on the air tikets.

    Hi Meck PNG,
    although it seems to be a firmware or software problem (just after you updated), I think it could be a problem with the charger. It could be the connector, did you clean the connector and the Magsafe Power Port (compressed air/ soft brush). If that doesn't solve the problem, visit the apple store, you still are having guarantee (I suppose).

  • Battery not working for 7 hours

    battery not working for 7 hours.. it working only for 3 hours or 4 hours

    I'm sorry, got confused. You're not going to get 7 hours on your battery. Apple says "Up to 7 hours". That means they got 7 hours under optimum circumstances and with certain usage. You need to keep your screen brightness as low as you can live with. Minimum music and video. Check some email, a little office type stuff. Forget games. You might get close but you won't get 7 hours.
    In the small print of their adds Apple spells out exactly how much of what they did to get 7 hours.

  • I have CQ40.The battery not getting charged.

    1. Compaq CQ40
    2. Free operating system [ Ubundu]
    3. Battery not getting charged in my CQ40 laptop. But its getting charge in other CQ40 laptop.
    4. Its a long time problem. So i have changed some part related to power supply in mother board as per a service technician.

    Clean the dock connector with a soft, dry brush.
    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

  • Battery not working properly after upgrading to 10.8.5

    Hi guys,
    i have upgraded recently to OS X 10.8.5 and now battery charge is always 0% and battery charging light in green state; system is indicating "replace now" as battery condition;
    the thing is that, before the upgrade, even if battery was not lasting more then 50 minutes (400 and more recharging cycles), it was fine;
    now when I plug the power cable and boot the laptop, it seems is trying 3 times to boot;
    I did check and I have the latest SMC firmware; trying to reset it as described in
    http://support.apple.com/kb/HT3964
    did not work.
    I suppose i have to bring it to the support but anyone with a similar issue?
    Thanks
    G.

    Thanks for your reply;
    yes, the update raised is probably picking up that my battery is not anymore in good condition; as it is indicating  "replace now" as condition and Apple documentation states:
    Replace Now: The battery is functioning normally but holds significantly less charge than it did when it was new. You can continue to use the battery until you replace it without harming your computer.
    Saying "functioning normally but holds significantly less charge", I would expect the battery to keep at least the 50 minutes of charge (as before the upgrade); but now is not re-charging at all (0% always and green light status); and the consequence is that as soon as I unplug the power cable, the laptop will die. So I still believe there was something with the upgrade and the SMC firmware (my mac is a MacBookPro.8.2 early 2011).
    Thanks
    G.

  • Zen Touch: battery not working anym

    I have bought my Zen Touch a bit more than a year ago, so I am not covered anymore by the warranty (and apparently I can get any official support from Creative...) Not many serious problems so far, up to a few days ago.
    I can only use my Zen Touch when plugged on the power cord. The battery is not responding. When plugged using the cord, I don't have any indication of the battery being charged. When I take out the plug, the player "dies". I tried to connect using the USB cable (and without the power plug) but that did not work (I think that was not working on mine since the beginning anyway.)
    So far, I have looked for a similar problem on the forums, reset the player, rebuilt the library... Without any result.
    If you have an idea how to solve this problem, that would be nice Otherwise, I will open it to see what the battery looks like...
    Thanks.

    Yep, try a reset.

  • Replacement battery not working properly

    Hello,
    I have a G72 Notebook and I just recently bought a replacement battery that is not working properly.
    I think that the laptop is just not able to communicate with the battery to find out how much power it has left.
    I'm pretty sure that the battery is taking charge just fine (although the icon says, "plugged in, not charging" because I used it for a couple hours today and it never changed from "41%".
    Right now it says "0%" but continues to power my computer if I unplug it.
    I've tried cleaning the connectors and I've tried uninstalling and reinstalling the battery driver.
    My old battery still charges just fine and works perfectly it just doesn't last more than an hour or so.
    I ordered the replacement battery that it listed on my old battery, but it seems to not snap in quite right.
    It fits in my computer, it just isn't as smooth to snap in as my old one is.  As far as I can tell it's exactly the same except I think some of the little plastic parts have slightly different sizes.
    Thanks for any help!

    Hi
    Try this:
    Disconnect AC
    Shutdown
    Remove battery
    Connect AC
    Startup
    Open Device Manager
    Click the plus (+) sign next to Batteries category, right-click All of the "Microsoft ACPI Compliant Control Method Battery" listings, and select Uninstall In the "Confirm Device Uninstall" dialog box, click OK. (it’s ok if you only have 1 of these listings).
    Click the plus (+) sign next to System Devices.
    Right-click the “ACPI Fixed Features Button" and select Uninstall. In the "Confirm Device Uninstall" dialog box, click OK.
    Shutdown
    Disconnect AC
    Insert battery
    Connect AC
    Startup
    Let us know how it goes!
    "I work for HP."
    ****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    Regards
    Manjunath

  • X220i battery not working, starting up on its own

    Background: I've had my x220i for a bit over 2 years and never had a problem with it.  Suddenly a couple of weeks ago it completely died for no reason.  It was fine one day, and the next morning when I tried to wake it from sleep state, the screen went on but was frozen.  Nothing changed that, including long-pressing the power button, so I removed the battery and that turned off the screen.  Then it wouldn't turn back on again no matter what I did (I tried things I found online, including removing the battery and pressing the power button 11 times, which has apparently worked for a lot of other people).  I took it to get repaired, and they replaced the motherboard.  When they did that, it was able to start up but the keyboard and battery weren't working.  They replaced the keyboard because it's still under warranty, but not the battery.
    Battery: The computer identifies the battery and it charges, but when I unplug the laptop it turns itself off and doesn't seem to draw any power from the battery, considering when I turn it back on the battery still says it's fully charged.  The battery lasted about 4-5 hours with no charge before all this happened.  The repair people said they checked the battery's connections to the laptop and it all seems fine, but I'm not convinced it's not a connection issue.  However, I don't know what else to tell them to check.  I don't want to order a new battery only to find that that doesn't solve the problem, but I will if there aren't other ideas about what to check.
    Startup: When I shut down the computer but keep it plugged in, it's been restarting itself.  When it's unplugged, it starts itself as soon as I plug it in.  Today when I plugged it in it started itself, but the screen went black before the login page.  After a long press of the power button, it went to sleep, and then I pressed the power button again and it went straight to the login screen.
    Does anyone have ideas about what could be going on, or what I could have the techs look into further?

    Who did you get to repair it? 
    Is there any activity in Power Manager? When its charging it should tell you the amperage that's going through. Being stuck at 0.0 means a bad mainboard charging circuit but they apparently replaced it. 
    My question is how old is the battery and what is it's charge cycles?
    Owner of: ThinkPad SL510, X131e, X230 (not fond of)
    Other systems: MSI GT640, Sony Vaio PCG 709K, Dell Latitude D430,

  • Battery not working !!!! Need help !!!!!

    I have a Macbook Pro- 2GHZ with 2 GB of Ram, from week 11. Yesterday , I downloaded all the updates and now my MBP works only when connected to an a A/C source. It tells me that is full charged and Coconut battery:
    74% battery capacity
    99% charged
    8 months old
    A/C connected
    Battery not charging
    When I take the battery pack off the computer, the green lights on the battery pack does light up !!!!
    Any ideas?? Do I have to buy a new Battery?
    Thanks
    Divi
    MacBook Pro 2 Ghz   Mac OS X (10.4.6)   RAM 2 GB

    Try to re-calibrate the battery: your computer think that the battery is fully charged so it isin't allowing anymore charge to get into the batery, which is y it is not charging.
    Chuck
    eMac   Mac OS X (10.4.8)   1.42Ghz PPC G4

  • Presario CQ42 battery not working

    My laptop Presario CQ42 battery ok and charger is ok but it cannot detect my battery and it is out of warantee,
    please help me fine a way
    thanks

    Well you should have indicated that in the first post. A horse of another color, so to speak. It can be either a bad charging port or a bad motherboard. It is difficult to tell which. The only way to be sure is to replace the charging port which is relatively easy and cheap and if that does not work you know it is the motherboard. 
    This is the part you would need to replace first:
    http://www.ebay.com/itm/AC-DC-POWER-JACK-HARNESS-PLUG-IN-SOCKET-CABLE-FOR-HP-PAVILION-G42-COMPAQ-CQ4...

  • Tungsten E2 Handheld-Battery not holding charge

    Dear Palm Support,
    My battery is not holding a charge and is therefore, not synching.
    Can I buy an internal battery for my Tungsten E2 on line?  If not, can you please tell me the closest location (i.e. Best Buy, Staples, Circuit City) to my house. My zip code is 19067, Yardley PA.
    Thank you very much,
    Catherine DeSimone
    Post relates to: Tungsten E2

    How are you charging?
    If you are using the sync cable, be aware that not all USB ports are alike and that most do not meet USB 2.0 specifications or have enough power to charge,further if you are using a laptop it must be turned on and connected to a wall outlet to charge your device.
    If you are using the wall charger, be absolutely certain the wall outlet is powered. If it is under a desk or you have pets, it can very simply be partially out of the socket. I have also read of weird wiring, where wall switches can and do turn off outlets in other rooms.
    Should the outlet be functional, try an on-charger reset. Plug into wall outlet, connect your device to the charge cable, then press the reset button on the back. Leave alone for 4 hours or overnight to recalibrate the battery.
    If this does not work, the battery may need to be disconnected for a minute then reconnected. There are many threads already discussing this process which requires a Torx driver to remove the back cover.
    Lastly, if your device is around 2 years old and used heavily, it is probable that you are nearing the limit of charge cycles a LithiumIon battery can accept. In this case, you must replace the battery. PDAParts.com and UsedPDAParts.com can help.
    Because the E2 uses a clip to connect the battery it is not hard to do this yourself with the Torx, unlike other models that require soldering the battery.
    Post relates to: Palm TX

  • Battery not holding charge

    Ever since my last upgrade the battery is not holding it's charge very well. I've disabled the locator. Anybody else having problems? Any suggestions?

    When the phone gets hot, the battery will not hold a charge. I've not checked to see what caused it specifically, but my Droid was working fine until one day it just went hot and the battery charge went bye-bye. I tried to recharge it, but it won't hold the charge.
    I wasn't sure what was causing the phone to get hot, but I know it's not the battery itself that's getting hot. I figured this much out when I did a battery pull. The battery itself was warm, but the area where the camera was on the phone was quite toasty. I let my phone cool down for a few minutes then put the battery back. Haven't had any sort of issue since then so far. I do have my suspicions.
    I believe certain apps may be playing a role here. Which one is the question. I don't have ATK and I actually have Power Manager as well. My initial guess was antivirus since it was the last app I installed before the phone went supernova. I adjusted the settings for it which I thought fixed it, but it actually got hot one more time before I did the battery pull.
    It may not work for everyone, but you can try what I did and see if it fixes your issue.

  • Replacement battery not holding charge ... why ?

    i have a 12" G4 powerbook, that had a battery which worked fine & held a charge for 3 hours ...
    then the recall happened - my replacement worked good for about a year & only in the last 72 hrs.
    it goes from 96% to zero with no warning at all - not to sleep mode just shuts down - why ?
    i saw some other older posts, but wondered if anyone has recently had similar problems and/or
    if any of those old posts got any help or support or answers ?
    if apple doesn't fix the problem, what does a new battery cost ? ... thanks for you help in advance !
    [email protected]

    Judging by other posts, the batteries used in the recall have not held up well. Take it back to Apple and ask them to replace it. Note that Apple considers the battery to be a consumable item, and may not replace it, however, you should ask. They will want to know how many cycles you have on your battery, which is in your system profiler under power. Battery life is measured on number of cycles not calendar time, but a year (the period when they seem to be failing) is awfully short. They symptom you describe, for a failing battery, is that it usually is under 50% before it drops to zero.
    If you view comments on the Apple web site, the batteries don't garnish lots of positives. I just replaced mine with one from OWC. For your PB model, their battery would be http://eshop.macsales.com/item/Newer%20Technology/BAP12AL50RS/ .

  • Macbook battery not working - computer switching off - help!

    My Macbook has suddenly started switching off when the power supply is disconnected, even though the battery should be charged.
    This happened after buying a new macbook AC adaptor. My old 60watt adaptor has been getting quite hot, so I did a bit of reading on the web and bought a new 85watt adaptor, which is supposed to resolve the problem. I bought one off ebay - had no idea what I doing really so may have bought a dodgy one? It was £30 which I've been told (now!) is suspiciously cheap! I plugged it in once and all seemed fine then when I removed the magsafe adaptor for a moment my computer just sort of died, well, switched off. I now can't restart it from the battery at all. It works fine with the adaptor (I'm using my old 60watt one again now.) In the moment before I remove my adaptor, the battery looks 'fully charged' then just switches off.
    I tried downloading BatteryUpdate 1.2 but it has made no difference.
    What have I done?? Can it be fixed? Please help!
    PS. Here is my info from the 'power' section within 'About This Mac':
    Battery Information:
    Battery Installed: Yes
    First low level warning: No
    Full Charge Capacity (mAh): 4146
    Remaining Capacity (mAh): 4146
    Amperage (mA): 0
    Voltage (mV): 12592
    Cycle Count: 236
    AC Charger Information:
    Connected: Yes
    Charging: No

    yea just made an appointment right now. kind of upset that this has happened. long time mac user and really haven't had issues with hardware. just can't wait to get my macbook working again! thanks again.

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