Battery or Charger? Only runs when plugged in.

The machine only works when plugged in. When unplugged, it turns off and the time/date settings are lost. I don't know whether, or not, this is a battery issue or charger issue. Can the answer be told from this data, which I got from the machine? Thank you.
Battery Information:
Battery Installed: Yes
First low level warning: No
Full Charge Capacity (mAh): 3175
Remaining Capacity (mAh): 0
Amperage (mA): 0
Voltage (mV): 10353
Cycle Count: 207
AC Charger Information:
AC Charger (Watts): 65
Connected: Yes
Charging: No

Adding to my previous post: Running coconutBattery 2.5.1, I find the following:
Current Battery Charge: -1mAh
Maximum Battery Charge: 3175 mAh
0%
Current Battery Capacity:
Current Battery Capacity: 3175 mAh
Original Battery Capacity: 4400 mAh
72%
Battery-Loadcycles: 207
Age of Mac: 24450 Months
Charger connected: Yes
Battery is charging: No

Similar Messages

Classic iPod not charging; only works when plugged in

My iPod Classic would work only when plugged in my computer or to the wall. I noticed that when I plug it, the battery automatically turns green and the fully-charged symbol appear. However, when I unplug it, it doesn't work. Any ideas on what I can do? It's no longer under gaurantee so anything that I can do at home would be helpful. Thank you xx

Seems very unlikely you need a new Macbook since it works when "plugged in"; at worst you will have to spring for a new battery.
Try running this program - it will give you info about the state of the battery:
http://www.coconut-flavour.com/coconutbattery/

MacBook Pro will not charge, only works when plugged in.

My MacBook Pro says it is at 68% battery not charging but the source is coming from the power adapter. It hasnt gone down for the past day or so. Also it only works when it's plugged in and shuts down immediately when the charger is unplugged. I just bought a replacent cord and this started happening. Does anybody have a fix for this? Here is some of the System Information (I dont believe it is a battery failure problem though the system says its normal)
Charge Information:
Charge Remaining (mAh):          3201
Fully Charged:          No
Charging:          No
Full Charge Capacity (mAh):          4678
Health Information:
Cycle Count:          277
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          0
Voltage (mV):          11795
System Power Settings:
AC Power:
System Sleep Timer (Minutes):          10
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          10
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Wake on LAN:          Yes
Current Power Source:          Yes
Display Sleep Uses Dim:          Yes
PrioritizeNetworkReachabilityOverSleep:          0
Standby Delay:          4200
Standby Enabled:          0
Battery Power:
System Sleep Timer (Minutes):          10
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          2
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Display Sleep Uses Dim:          Yes
Reduce Brightness:          Yes
Standby Delay:          4200
Standby Enabled:          0
Hardware Configuration:
UPS Installed:          No
AC Charger Information:
Connected:          Yes
ID:          0x0100
Wattage (W):          60
Revision:          0x0000
Family:          0x00ba
Serial Number:          0x002b46f4
Charging:          No

Perform a SMC reset:
http://support.apple.com/kb/HT3964
If there is no improvement, make an appointment at an Apple store genius bar for a free diagnosis.
Ciao.

My macbook only runs when plugged in to the wall power source.

The battery says it is at 99% charge but the computer shuts down when I unplug the power cord. Any suggestions?

Hi, John...nice to meet u! Same problem here! Try SMC reset, nothing....This is a Macbook 13" 2006 (yeah, yeah, time for a new one...I know...but kinda tight with my budget!!!), and have the latest OS X, Snow Leopard!!!
Here the Battery information
Battery Information:
Model Information:
Manufacturer:          DP
Device name:          ASMB016
Pack Lot Code:          0002
PCB Lot Code:          0000
Firmware Version:          0110
Hardware Revision:          0500
Cell Revision:          0200
Charge Information:
Charge remaining (mAh):          4500
Fully charged:          No
Charging:          Yes
Full charge capacity (mAh):          4528
Health Information:
Cycle count:          199
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          238
Voltage (mV):          12623
By the way, that's NOT the original battery! Bought this one online, Apple store, last year. Did some hardware tests, too. First, yesterday, I got some error message after the test: 4 SNS/1/40000000: 'VCOC'
Now, today, I've just repeated the hardware test and... it was clean, test was good, no problems.
Any idea?

Only runs when plugged in

My MacBookPro disconnects when I remove the charger even when the battery is fully charged. I have apple care, but i have hard a difficult time locating support. Any suggestions?

I think you have to call this number;
1-800-263-3394
Before you do, try a PMU reset. Turn the computer off, remove the battery, remove the ac adapter and press the power button down and hold it for 10 seconds.
I that helps, see how it goes. Otherwise the number above.
Best of luck.

7th gen Nano only works when plugged in, turns off when unplugged... battery is fully charged.

7th gen Nano only works when plugged into computer, as soon as I unplug it shuts off (it was ejected from iTunes). Battery is fully charged. Have already done a restore in iTunes and checked for updated software.

Hello there, DizDude.
The following Knowledge Base article offers up some good recommendations for troubleshooting battery issues with the 7th generation iPod Nano:
iPod nano (7th generation): Hardware troubleshooting
http://support.apple.com/kb/TS4433
Particularly this section:
Battery life appears short
Learn how to conserve battery life.
Ensure that the latest software is installed on the iPod.
When charging, use the cable that came with iPod nano (7th generation) and leave the device connected until it is fully charged.
Note: If you are charging using your computer, don't connect iPod nano (7th generation) to your keyboard. Also, the computer must be turned on and not in sleep or standby mode. If iPod nano (7th generation) is connected to a computer that's not turned on or is in sleep or standby mode, the iPod nano (7th generation) battery may drain.
When you are done using the iPod nano, verify that:
The Radio application is off (tap the button)
Music is paused (tap the button in the iPod application or disconnect the earphones)
There is no active Pedometer session (tap the Stop button in the Fitness application)
Dimming the screen is another way to extend battery life on iPod nano. Go to Settings > General > Brightness and restore the brightness to the default, or drag the slider to the left to lower the default screen brightness.
Playing tracks with EQ requires your iPod processor to consume more energy than playing tracks without EQ, because the EQ information is not encoded in the song. To prolong battery life, turn EQ off if you don't use it. Go to Settings > Music > EQ and select Off from the list. Note, however, that if you've added EQ to tracks in iTunes, you'll need to set EQ to Flat to have the effect of Off, because iPod keeps your iTunes settings intact.
Try restoring iPod nano (7th generation) by connecting it to iTunes and clicking Restore.
Test the battery life.
Issue not resolved
If the issue is still not resolved, please read this information on servicing your iPod.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Only works when plugged in

My iPad 2 was left on overnight, not plugged in with the battery at 95% last I checked. This morning it was off and I was unable to turn it on. I plugged it into the charger and it seemed to start up, but the date and time had been reset to December 31st 1969 at 4pm!!! Then, I tried to reset the date and time but it would automatically keep going back to that date. When I went to unplug it, so I could sync it with iTunes, it turned off immediately! It only works when plugged into the charger and even then it turned itself off after about 2 minutes. While unplugged, I tried a hard reset (holding the home and sleep/wake button down at same time for 15 seconds, but it doesn't do anything at all. I did notice that it was pretty hot yesterday, but didn't have any problems running it at all. Any suggestions, or is this clearly a hardware problem? Thanks in advance.

When it was plugged in, it was at 95% so that's not the issue. THe battery appears charged, but the device simply doesn't want to run on it. The weird date reset makes me think it could potentially be a software issue, but I'm worried it is essentially a hardware/battery problem.

My Ipod touch will only work when plugged into a itouch radio. When I take it out, it goes blank. Why can I do?

My Ipod touch will only work when plugged into an Itouch radio. When I take it out of the charger, it goes blank. The battery shows fully charged. It appears that the battery is no longer charging. What should I do?

Try a reset: Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost. If that fails, the battery may have gone kaput.

HP 6735s, the battery is charged only if the laptop is turned off.

Good evening,
my hp 6735s has the following problems:
1 - the battery is charged only if the laptop is turned off
2 - with the power supplier not connected to the wall outlet (I hope do you know what I mean) but
connected to the laptop turned off and with the battery inserted the led of the power supplier turns
on!!! It's like that the battery gives voltage to the power supplier!!!
3 - If I remove the battery and leave only the power supplier and press the power button the laptop tries to start, but only some led turns on for one second, then all turns off.
Any suggestion to resolve is appreciated.
Best wishes and have a happy new year.
Emilio

Try This!!!
First off, I'd like to say that HP SUCKS. It is ridiculous that many of you have wasted time and money to find a solution with absolutely no help from HP. Do yourself a favor and take your business to another company. OK, had to get that out of the way!
So here are the steps that worked for MY laptop:
Having your laptop running and plugged in, let the battery die at which time the screen will turn off.
Press the On/Off button until the laptop powers completely OFF. Be sure to leave it plugged in.
Wait a few minutes. You will notice that an orange light will turn on where the adaptor plugs in to the laptop.
Once this happens, wait a couple more minutes.
Finally, power up your laptop. You will notice that the power meter on the task bar will now read "Plugged In. Charging". Your laptop is now charging while ON!
I really hope this works for you. If it does and I saved you a headache and a few bucks, do something nice for someone!!!!

My iPod only works when plugged into a wall socket!

Anyone know why my iPOD only works when plugged into a wall outlet? I tried it on the Bose docking station and also my MacBook and it won't work!
Any ideas??

Sounds like a dead battery. You can have Apple swap out the battery for a flat fee or you can send it to a third party service center to have them do the same for job a little less.
B-rock

Is there anyway to have an 11 inch mac air connected to an external monitor with lid closed and still be able to see content. I have a wireless ketboard and mouse and have tried everything. Only works when plugged in.

Is there anyway to have an 11 inch mac air connected to an external monitor with lid closed and still be able to see content. I have a wireless ketboard and mouse and have tried everything. Only works when plugged in.

You are referring to a feature called Clamshell Mode, please read Clamshell Mode setup for instructions.
BTW when posting when you use generalities such as "have tried everything" this tells us nothing. When posting please be specific and try to paint a complete picture. It just makes things easier for those trying to help you.

I think something is wrong with my battery. Only works when plugged in.

My battery says its fully charged but only works when I keep it plugged in. I was using it yesterday and it just shut off randomly and started this stuff. I have no idea what I should do. Help?
It's a 2007 black MacBook if that makes a difference.
Model Information:
Manufacturer:          DP
Device name:          ASMB016
Pack Lot Code:          0002
PCB Lot Code:          0000
Firmware Version:          102a
Hardware Revision:          0500
Cell Revision:          0102
Charge Information:
Charge remaining (mAh):          4158
Fully charged:          Yes
Charging:          No
Full charge capacity (mAh):          4186
Health Information:
Cycle count:          489
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          0
Voltage (mV):          12504

Even though it says Normal the Cycle count is well above the 300 considered the maximum for the battery. Plus your Amperage is at 0.
You can get a new third party battery fairly cheap on eBay. Every MacBook from 2006 through Mid 2009 except the Late 2008 Aluminum Unibody and the Late 2009 and 2010 White Unibodies use the same A1185 battery.
Black Batteries http://shop.ebay.com/i.html?_nkw=macbook+black+battery&_sacat=0&LH_BIN=1&_sop=12 &_dmpt=Laptop_Batteries&_odkw=macbook+white+battery&_osacat=0&_trksid=p3286.c0. m 270.l1313
Or for $129 from The Apple Store http://store.apple.com/us/product/MA566LL/A?mco=MTY3ODQ5OTY

Battery charge dropping even when plugged in on Satellite series

I've got a satellite laptop and even though it recognises the power adaptor when plugged in, and the icon in the task bar states 'charging', the percentage of the battery charge appears to be dropping.
This is only whilst the laptop is on, as it does seem to charge the battery when switched off.
I didn't think it used any battery power whilst plugged in, so I'm confused as to not only why the battery doesn't seem to be charging, but also why the battery charge appears to be dropping when the laptop shouldn't be using it anyway.
Any help appreciated!

Hi there,
i have seen this problem on my own laptops in the past. even if the laptop is charging, the battery does seem to be dropping in charge.
This indicates that the life of the battery is approaching its end, as there are a limited number of charge cycles for a battery before it eventually dies.
Also when you have the computer turned off charge is still being lost at a considerable rate, as the battery is well, 'dying'.
You cannot do anything about this except to buy a new replacement battery for your laptop from an authorised Toshiba repair centre. this should answer your question.

Is it possible to keep a macbook pro charged to only 60%(when plugged in)?

My purpose is extending the battery lifespan of my rMBP battery. I only use it at home. I know it needs some modification in OS X or Battery firmware and it's not an easy thing to do, and no one has done it yet. Any possibility for this?
According to battery university keeping SoC between 20% and 80% is best for maximizing the lifespan of all kinds of batteries and car makers do this for electric cars' batteries, so why not to do this for laptops? for example imagine when the battery SoC reaches to 60% or 80% the light on magsafe turns green and charging stops.

Apple - Batteries
Apple - Batteries - Notebooks

My Ipod classic 160 gb,is dead only blinks when plugged to cpu via usb cable reset apple logo blinks as well Help!!!

My Ipod classic 160gb is dead,It only responds when I plug it in to cpu via usb cable then the screen blinks.When I try to reset it the Apple logo appears but the apple logo blinks on and off to as long as i hold the buttons down,when i realease the reset buttons it just blinks back and fourth to the blank gray screen,it worked fine yesterday night this morning its tanked.is this unit completely dead or can something be done at home?
Thank you for your help
Ice

I wrote this long time ago, have a read and see whether it can be soloved
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevant_history/2004/11/meeting_the_sad.html#comment -10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

Battery or Charger? Only runs when plugged in.

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