Battery overheating. Powering down for phone safety.

Does this message mean I need a new battery or is there anything I can do to fix the problem myself? Phone and battery are only a few months old. Where can I find out if it is still under warranty?

ericddieh,
Thank you for reaching out to us. I am sorry to hear that you have been having issues with your battery and overheating. What model phone do you have? Does this message show when you are doing anything specific on the phone? It could mean that the phone is being overworked too quickly or that there is a battery issue. Please fill us in on questions ask so we can check into any known issues with this. You can also check at any corporate Verizon store vzw.com/storelocator. We look forward to helping.
Thank you,
TonyG_VZW
Follow us on Twitter @VZWSupport

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IMac 27'' keeps powering down for no reason

After about 2 hrs of editing sometimes my iMac 27'' keeps powering down for no reason and then rebooting.

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
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Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
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Try the troubleshooting steps using the Test Account. The theory is if the Test Account works OK then you know you have an issue with your standard user account. If the problem persists with the Test Account then you know it's a global issue and can begin eliminating items. I would start by eliminating non essential peripherals such as printers, time machine etc. You may find you have a problem with one of those or some app or some setting.

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SO FAR SO GOOD FIX GUIDE-
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Hi jennivagelder,
Welcome to the Support Community!
To resolve this issue, try backing up your data using the BlackBerry® Desktop Software and performing a clean reload of your BlackBerry® Device Software.
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Follow us on Twitter @VZWsupport

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Battery overheating. Powering down for phone safety.

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