Battery pull vs. "alt + shift + del"

Wondering if y'all could settle a (friendly) argument.
I have an End User who is insisting that hitting the "alt + shift + del" on
a BB (Tour) accomplishes the same feat as pulling the battery.
My side is that the aforementioned keystroke is more a soft reset, and
doesn't accomplish the same affect as a battery pull, which is more a
hard reset.
Curious as to whom might be correct.

Hello,
Perhaps this KB would provide enlightenment?
KB02141 How to reset a BlackBerry smartphone
Good luck!
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