Battery questions for MacBook Air 11 inch
I generally have my MBA 11 inch connected to the power supply during the day and therefore it shows 100% when I close the lid at the end of the day.
After overnight the battery shows 95% or less when I open in the morning.
Is this normal ?
Clearly not a big issue , I'm just learning the best practices with this, the first MAC I have ever owned.
Why the **** didn't I buy one years ago ? Wonderful product !!
Since I leave it connected to a power supply most of the time, I understand that approx once monthly, I should use it on battery and fully discharge it then recharge.
Correct ?
Thx Learned MAC users for your help.
-d-
Since I leave it connected to a power supply most of the time, I understand that approx once monthly, I should use it on battery and fully discharge it then recharge.
Correct ?
Yes, that is correct. Also, if you can use it on battery power a few times a week for a few hours then plug it back in to keep the juices flowing. http://www.apple.com/batteries/notebooks.html
Similar Messages
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Where can I buy the sticker for macbook air 11 inch where scrat is running, the apple on his back?
http://www.amazon.co.uk/MacBook-Squirrel-Running-Acorn-Sticker/dp/B00MJGK0T4/ref =sr_1_3?ie=UTF8&qid=1424776145&sr=8-3&keywords=ice+age+apple+sticker
http://www.amazon.co.uk/MacBook-Squirrel-Apple-Vinyl-Sticker/dp/B008ZREAE2 -
Where can i buy battery for macbook air 11 inch
i've poured cappucino on my macbook air 11 inch >.< after that i couldn't work with my lap top unless the battery is plugged in when i went to fix it they say i need to buy NEW Battery and the old one is going to die sooner
try this site....http://www.battdepot.ca/model/apple/macbook+air+11+inch+(2011)/lap210.aspx
might be the right battery for you....
good luck - hope you get it sorted out.... -
How to get battery information for macbook air 13"
Hi,
I am using macbook air 13" released by the end of last year.
For personal reason, I have to buy a new battery for my mba through the internet.
So, how can I check the battery information (such as release day and last day of warranty) using its serial number?
It is not easy to find such service in apple.com in case of macbook air battery.
Thanks for your reply.
Jonghun Park.That page supports for (as it mentioned below)
iPhone, iPad, Mice and Trackpad, iSight, Portable Computers, AirPort, iPod, Displays, Xserve, Desktop Computers, Keyboards, Apple TV
NOT FOR THE BATTERY EMBEDDED IN MACBOOK AIR!! :<
(And the length of serial number of battery is longer than above HW products)
Thanks for your answer, by the way. -
Can i find macbook air 11 inch battery life 7 hours ?
hello apple
can i find macbook air 11 inch battery life 7 hours ?
thanksWell, the battery life for an 11 inch MacBook Air is 5 hours. The 13 inch Air has a 7 hour life.
Here's the specification:
MacBook Air (Mid 2012) - Technical Specifications -
Hard Drive for a MID 2011 MACBOOK AIR 11 INCH
Do you have a recommendation for online purchase of a new Hard Drive for a MID 2011 MACBOOK AIR 11 INCH??
ThanksHere is another vendor that sells MBA storage upgrades:
http://www.transcendusa.com/apple/jetdrive/
Ciao. -
I'm an 8th grader who does powerpoints, word documents, web browsing and light gaming, light movie editing on imovie, some ichat and some apps. Should I get a macbook air 11 inch 256gb and 8gb of ram, macbook air 13 inch 128gb and 8gb of ram or macbook pro 13 inch 8gb of ram 500gb hard drive?. Which one is most suitable for me? I need it to last 4-5 years.
Strictly speaking, the size of the screen has nothing to do with a decision to install Windows on any Mac. It should work with the base 13" MBP, even with just 4GB ram.
But it is more complex than to just "install windows"; first, you have to buy a copy of Windows. Any copies you have, even if on DVD, will not work (because the OS contains proprietary code based on the model and manufacturer of your Windows laptop.) Then you have to decide if you want a dual boot (meaning setting up another partition on the HD that holds only the Windows OS and files), or purchase Parallels, which you install as Apple software, then install windows "into" Parallels. If you use dual boot, you can only switch from one OS to the other by way of shutting down and re-booting. If you use Parallels, you can jump from one OS to the other just like switching to different programs in the Mac OS. Parallels runs under $40 these days, and MS Windows 7 Home Premium is ~$165 (both on Amazon).
There are often business or academic reasons to have Win7 on a Mac, but each person should seriously consider whether buying a Mac so that you can install Windows is a sound decision. I mean, why bother with the Mac? I first thought I would have to install Windows on my Mac, but found Mac versions of my critical programs, and learned how to use the many programs the Mac OS already provides to get the same, and often improved functionality over what I had with Windows.
I know you will have a tough decision to make about this. And you are spending a great deal of money for an 8th grader (and for a lot of other people too). It's important to weigh all the factors, decide on your choice, and then make the purchase without having any doubts about your decision. Have confidence in your purchase, and move forward from there.
One final note; I bought my first Mac machine only about 9 months ago. I've bought two more since then. And for each one, I bought the AppleCare warranty and have never regretted it. I won't know if I need it for repairs in a year or two, but just having an ability to call Apple at nearly any time, and have programs, functionality and OS behavior explained to me gives me real peace of mind. I may have to call AppleCare more than once to get a good answer, but in the end, the service has always come through for me. I suggest you consider this strongly.
I hope my lengthy replies have been helpful; you've got a great treat ahead of you once you make the purchase! -
i bought a macbook air 13-inch, from a friend who left for the us meanwhile i was at sea when he left so i could not get in contact with him
and so he left it with my sister,now i come back from the sea and met the machine with a password and i cannot install or save any work of my own except
i open the password and i dont have his number in the states. what can i do? pls help meHello.
try this
1- You have to restart your MBA holding down the Command+S keys, and this will take you into Single User Mode and it’s Terminal interface.
2- Then you have to check the filesystem. to do this you have to type the following command in the terminal interface:
fsck -fy
3- Then you have to mount the root drive with write option enabled so you can apply and save any changes. Type this in the temrinal interface:
mount -uw /
4- And then type this command exactly as you see it here:
rm /var/db/.AppleSetupDone
5- Reboot your MBA by typing this in the terminal interface:
reboot
6- After you reboot, you will be see the “Welcome Wizard” startup screen. Follow the wizard and create a new user account. This new account name must be different from the onewhose password you want to recover.
7- Continue and boot into your Mac OS X with the new account you have just created, this new user account is an Administrator and has administrative access
8- Now that you're logged in, go to System Preferences
9- Click on Users & Groups
10- Click on the Lock icon and use your newly created user name and password if asked. This will allow you to make changes to other user accounts
11- On the user panel select the user account whose password you have forgotten and then click on the Change Password... button.
12- Enter your new password
13- Reboot/restart your MBA and now you can log back in with your old account. If you want you can delete the user account you created following this steps.
Hope this helps.
Good luck -
i have macbook air 13,3" but when i go to:From the Apple () menu, choose About This Mac. Click More Info. For OS X Mountain Lion, click System Report. MacBook Air 11 inch mi 2011, why why please
Informations matériel :
Nom du modèle: MacBook Air
Identifiant du modèle: MacBookAir4,2
Nom du processeur: Intel Core i7
Vitesse du processeur: 1,8 GHz
Nombre de processeurs: 1
Nombre total de cœurs: 2
Cache de niveau 2 (par cœur): 256 Ko
Cache de niveau 3: 4 Mo
Mémoire: 4 Go
Version de la ROM de démarrage: MBA41.0077.B0F
Version SMC (système): 1.73f66
Numéro de série (système): C0*******JYC
UUID du matériel: ****
<Edited By Host> -
If I purchased my macbook air 13 inch 3 days ago, will I be able to get the new iWork and iLife for free, t
I cannot return my macbook right now.Read at the bottom http://www.apple.com/creativity-apps/mac/
* Pages, Numbers, and Keynote are free on the Mac App Store for qualifying Mac computers purchased on or after October 1, 2013. OS X Mavericks required. Downloading apps requires an Apple ID.
** GarageBand is free on the Mac App Store for all compatible Mac computers with OS X Mavericks. Additional GarageBand instruments and sounds are available with an in-app purchase. Downloading apps requires an Apple ID. -
Is anyone else finding the Macbook Air 11 inch slow for programming work?
I have a 2010 Macbook Air 11 inch, and it noticeably lags when I use tools like Gnu Screen, Tmux, and Vim, especially with vertical splits and during Screen/Tmux window switching.
Does anyone notice this performance issue?Try resetting your system's System Management Controller (SMC) to see if that helps the problem. The SMC is responsible for managing the feedback for the fans to respond to temperature changes.
See here for how to reset it for your system: http://support.apple.com/kb/ht3964 -
I have a new MacBook Air 11 inch, 4gb RAM, 256 SSD and use Mavericks OS. It is still under waranty period.
Just few days ago while I was uploading a photograph in facebook, the screen started flickering abnoromally. I tried using the escape button but nothing was working so switched off by pressing the power button.
After few minutes I tried to switch it on but my system never waked up. Called up the Apple Support, did SMC and PRAM but nothing worked. Then I was advised to take it to Apple's authorised service centre.
At the service centre the engineers diagnoised and then said that the MLB/mother board needs to be replaced. Had waited for six-long days and today they had replaced the MLB/mother board. Now, the system came to life but nothing has booted. The screen goes white and a '?' question mark icon keeps on flickering.
After thoroughly diagnoising it the engineer said that now the problem is with the SSD and the worse thing is all my important documents and photographs etc are no more there. And I don't have a backup of the same!
While Apple Support contact centre is assuring they would replace any other parts if found faulty, but I feel differently. First, the MLB/mother board was changed now they say it is SSD problem - so if the SSD too is replaced there are possibilities of more faults coming up. All I can see and feel that this particular machine has turned out to be architectually deffective that calls for immediate replacement.
Right now I am using a friend's windows pc to write this mail.
Feeling completely miserable - all my expectatations gone after investing in such an expensive machine, loss of all my data, wastage of time and energy and to top it all affecting my daily work.
Can anybody please advise what shall I do?Take the system to an Apple store to be fixed or replaced as the one you have has defective hardware.
-
The keyboard and trackpad on MacBook Air (13-inch, Mid 2013) computers may stop functioning at the Personalize step when installing Windows 7 64bit.
1. Reset PRAM. http://support.apple.com/kb/PH4405
2. Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple. -
Macbook pro 15-inch 2011 vs. MacBook Air 13-inch 2013
Hello. I currently own a MacBook Pro 15-inch, early 2011 model. It has 8 GB of RAM, a quad-core, 2.3 GHz i7 processor, hi-res, anti-glare display, an AMD 6750m and Intel HD 3000. I bought it off of an Apple product store on Ebay about 3 and a half months ago. It was 1,350$. It was in perfect condition when I bought it, and it still is. I'm really into producing music, and I use Reason 6.5. I also do some other small things on my laptop, like word-processing, web-browsing and I bring it to school everyday. I was wandering if I should sell this laptop on Ebay, and buy a brand-new Macbook Air, 13-inch, 2013 model. The laptop is a little thick and heavy, and its battery-life is nothing compared to the MacBook Air. I really value battery-life I would probably upgrade the RAM to 8 gigs, and maybe upgrade the processor to 1.7 GHz, maybe upgrade the SSD to 256, but I might not. I was wandering if this would be a good idea. How much would I be able to sell this laptop for on Ebay? Is the MacBook Air weaker or stronger than the laptop I am using now? Screen real estate is something that matters a lot when using a music program, which is why I initially went for this laptop. Now, since the MacBook Air is smaller, I know that it displays just as much as this laptop does, so I don't think that the screen size would be that big of a problem. I am thinking about saving up for a 27-inch iMac, which would then be my primary machine, but if I were able to buy one, it wouldn't be for awhile. Anyways, Thanks to anybody who can help me!
Sky Sailing
Is the MacBook Air weaker or stronger than the laptop I am using now?
Nice to see you again.
The macbook Air is 'stronger' than the Pro only in terms of containing MUCH fewer parts, far less to fault, easier to repair
both have unibody aluminum alloy frames. -
Erratic battery behaviour on Macbook air since latest update
My Macbook Air 11.1 is from 2011, and the battery started going bad last year. I ordered and placed a new battery in january. This worked perfectly, no problems whatsoever. This morning, I installed the latest available Apple update (unsure which one, can't find it). After that, my battery has been behaving strangely. This is what happened:
- I unplugged my laptop at one point, and moved it from my bed to desk. I went to my kitchen, returned, and the laptop had turned off.
- I put the charger in and turned it back on. I realised the battery info said the battery isn't charging and 'replace now'. Surprised, since I just got the battery this january.
- All of a sudden, the icon changed to white (it's black when not charging) and it was charging again.
- This kept happening, on and off.
- Unplugging the charger results in shutting of immediately or within a few seconds. At this moment, it's charging (at 97%). But it can change any minute.
- I tried moving my laptop around a bit, tilting it up and down, but that doesn't seem to do anything (neither good or bad).
I looked on the internet for a few solutions:
- Resetting PRAM: no differene
- Resetting SMC: no difference
- Reinstalling Yosemite completely (do you recommend this? In any specific order?)
Does anyone know what is best to try? I can also open up my laptop again and check the battery, but I doubt that's the problem. Btw, third party apps like battery diag/battery health/coconut battery all make no mention of the battery needing to be replaced.
Any help is greatly appreciated. I'm emigrating to Serbia next week, so I hope to fix it before then
I included an Etrecheck report:
Problem description:
erratic battery behaviour since last update. Tells me to replace now, and when I unplug charger, it shuts down. Keeps switching between charging/no problems and not charging/replace now. Battery was installed in january.
EtreCheck version: 2.1.8 (121)
Report generated 8 Mar 2015 11:59:02 CET
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Air (11-inch, Mid 2011) (Technical Specifications)
MacBook Air - model: MacBookAir4,1
1 1.6 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en0: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 59
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1366 x 768
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:3:50
Disk Information: ℹ️
APPLE SSD SM128C disk0 : (121,33 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 120.11 GB (46.46 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
Apple Inc. FaceTime Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 20
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Ralink.driver.RT2870USBWirelessDriver (4.1.8) [Click for support]
[not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0) [Click for support]
Startup Items: ℹ️
FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[failed] com.adobe.CS5ServiceManager.plist [Click for support] [Click for details]
[loaded] com.citrix.AuthManager_Mac.plist [Click for support]
[running] com.citrix.ReceiverHelper.plist [Click for support]
[running] com.citrix.ServiceRecords.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.sonos.smbbump.plist [Click for support]
[loaded] com.virtualock.VirtuaLockHelper.plist [Click for support]
[not loaded] org.eyebeam.SelfControl.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
[running] com.hp.printerAgent.plist [Click for support]
[not loaded] com.macpaw.CleanMyMac.helperTool.plist [Click for support]
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 10.1.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
SharePointBrowserPlugin: Version: 14.1.3 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Safari Extensions: ℹ️
AdBlock
Pin It Button
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Growl [Click for support]
Java [Click for support]
SwitchResX [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 120.11 GB Disk used: 73.65 GB
Destinations:
My Passport [Local]
Total size: 1.00 TB
Total number of backups: 7
Oldest backup: 2013-11-09 23:41:49 +0000
Last backup: 2015-02-21 16:37:24 +0000
Size of backup disk: Excellent
Backup size 1.00 TB > (Disk size 120.11 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
1% coconutBattery
0% Google Chrome
0% AppleSpell
0% fontd
Top Processes by Memory: ℹ️
241 MB Safari
133 MB ocspd
128 MB com.apple.WebKit.WebContent
112 MB Google Chrome
86 MB mds_stores
Virtual Memory Information: ℹ️
201 MB Free RAM
1.82 GB Active RAM
1.20 GB Inactive RAM
1.07 GB Wired RAM
1.06 GB Page-ins
41 KB Page-outs
Diagnostics Information: ℹ️
Mar 8, 2015, 11:54:35 AM Self test - passed
Mar 5, 2015, 09:33:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iTunes_2015-03-05-213323_[reda cted].crash
Mar 5, 2015, 07:35:39 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Networking_20 15-03-05-193539_[redacted].crash
Problem description:
erratic battery behaviour since last update. Tells me to replace now, and when I unplug charger, it shuts down. Keeps switching between charging/no problems and not charging/replace now. Battery was installed in january.
EtreCheck version: 2.1.8 (121)
Report generated 8 Mar 2015 11:59:02 CET
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Air (11-inch, Mid 2011) (Technical Specifications)
MacBook Air - model: MacBookAir4,1
1 1.6 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en0: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 59
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1366 x 768
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:3:50
Disk Information: ℹ️
APPLE SSD SM128C disk0 : (121,33 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 120.11 GB (46.46 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
Apple Inc. FaceTime Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 20
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Ralink.driver.RT2870USBWirelessDriver (4.1.8) [Click for support]
[not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0) [Click for support]
Startup Items: ℹ️
FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[failed] com.adobe.CS5ServiceManager.plist [Click for support] [Click for details]
[loaded] com.citrix.AuthManager_Mac.plist [Click for support]
[running] com.citrix.ReceiverHelper.plist [Click for support]
[running] com.citrix.ServiceRecords.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.sonos.smbbump.plist [Click for support]
[loaded] com.virtualock.VirtuaLockHelper.plist [Click for support]
[not loaded] org.eyebeam.SelfControl.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
[running] com.hp.printerAgent.plist [Click for support]
[not loaded] com.macpaw.CleanMyMac.helperTool.plist [Click for support]
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 10.1.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
SharePointBrowserPlugin: Version: 14.1.3 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Safari Extensions: ℹ️
AdBlock
Pin It Button
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Growl [Click for support]
Java [Click for support]
SwitchResX [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 120.11 GB Disk used: 73.65 GB
Destinations:
My Passport [Local]
Total size: 1.00 TB
Total number of backups: 7
Oldest backup: 2013-11-09 23:41:49 +0000
Last backup: 2015-02-21 16:37:24 +0000
Size of backup disk: Excellent
Backup size 1.00 TB > (Disk size 120.11 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
1% coconutBattery
0% Google Chrome
0% AppleSpell
0% fontd
Top Processes by Memory: ℹ️
241 MB Safari
133 MB ocspd
128 MB com.apple.WebKit.WebContent
112 MB Google Chrome
86 MB mds_stores
Virtual Memory Information: ℹ️
201 MB Free RAM
1.82 GB Active RAM
1.20 GB Inactive RAM
1.07 GB Wired RAM
1.06 GB Page-ins
41 KB Page-outs
Diagnostics Information: ℹ️
Mar 8, 2015, 11:54:35 AM Self test - passed
Mar 5, 2015, 09:33:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iTunes_2015-03-05-213323_[reda cted].crash
Mar 5, 2015, 07:35:39 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Networking_20 15-03-05-193539_[redacted].crashHi Dominic,
Thank you for your help! I did all three things and run etrecheck again. It now shows the following, different things seem to be failing now? Like Kerberos?
Problem description:
EtreCheck version: 2.1.8 (121)
Report generated 8 Mar 2015 12:57:52 CET
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Air (11-inch, Mid 2011) (Technical Specifications)
MacBook Air - model: MacBookAir4,1
1 1.6 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en0: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 59
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1366 x 768
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:8:11
Disk Information: ℹ️
APPLE SSD SM128C disk0 : (121,33 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 120.11 GB (46.30 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
Apple Inc. FaceTime Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Ralink.driver.RT2870USBWirelessDriver (4.1.8) [Click for support]
[not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0) [Click for support]
Problem System Launch Daemons: ℹ️
[failed] com.apple.Kerberos.kdc.plist [Click for details]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[failed] com.adobe.CS5ServiceManager.plist [Click for support] [Click for details]
[loaded] com.citrix.AuthManager_Mac.plist [Click for support]
[running] com.citrix.ReceiverHelper.plist [Click for support]
[running] com.citrix.ServiceRecords.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.barebones.authd.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.sonos.smbbump.plist [Click for support]
[loaded] com.virtualock.VirtuaLockHelper.plist [Click for support]
[not loaded] org.eyebeam.SelfControl.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
[running] com.hp.printerAgent.plist [Click for support]
[not loaded] com.macpaw.CleanMyMac.helperTool.plist [Click for support]
[not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 10.1.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
SharePointBrowserPlugin: Version: 14.1.3 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Safari Extensions: ℹ️
AdBlock
Pin It Button
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Growl [Click for support]
Java [Click for support]
SwitchResX [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 120.11 GB Disk used: 73.81 GB
Destinations:
My Passport [Local]
Total size: 1.00 TB
Total number of backups: 7
Oldest backup: 2013-11-09 23:41:49 +0000
Last backup: 2015-02-21 16:37:24 +0000
Size of backup disk: Excellent
Backup size 1.00 TB > (Disk size 120.11 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
0% fontd
0% AppleSpell
0% notifyd
0% net.zeo.space.osx.helper
Top Processes by Memory: ℹ️
249 MB Safari
220 MB com.apple.WebKit.WebContent
116 MB Finder
112 MB mds_stores
69 MB ocspd
Virtual Memory Information: ℹ️
554 MB Free RAM
1.61 GB Active RAM
1.06 GB Inactive RAM
1.07 GB Wired RAM
945 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 8, 2015, 12:49:20 PM Self test - passed
Mar 5, 2015, 09:33:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iTunes_2015-03-05-213323_[reda cted].crash
Mar 5, 2015, 07:35:39 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Networking_20 15-03-05-193539_[redacted].crash
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