Battery, Red Cross, Dead Blackberry...

Hi All,
I put my BB 9220 in water by mistakenly and it started to work initially for say around 8 hours but now it shows a battery mark with a red cross over it. Can you please help in setting it right?

That battery is either discharged or damaged. It could also be a problem in the charging circuit. No telling with water damage.
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8900 not booting or working - Battery Red Cross - Help

Hi.
My phone isn't working, switching on and it isn't charging either. I had charged the phone fully and checked some email. An hour later when I picked up the phone to check for new mails the screen was black (as in turned itself off) and well, it's not going back on.
I've tried to charge the phone with the wall adapter as well as by USB cable and in all the attempts the red light goes on and then off and then a battery with a cross displays on the screen.
I tried charging overnight and tried to switch it on but with the same result.
I also tried to update the phone with the desktop software as well as online. The phone connects and is recognised but in both the cases in the middle of the process (while the screen says "reconnecting to JVM") an error message appears saying "There was an error updating your software - Unable to reconnect to the device during a multistage load operation"
Finally thinking that it is a battery issue, I purchased a new original battery and tried charging (wall and USB) and also updating the software but the same errors occurred.
I also tried the dropping and removing the battery and reinserting methods but to no avail.
Help!!! Anyone

Update
I gave the phone to the authorised service centre and they have told me that the main board has a short and cannot be repaired or rectified. I understand from them that RIM does not replace mainboards as the phone IMEI, PIN etc changes and it essentially becomes a new phone. This phone was just 18 months old and is out of warranty so I guess the only option is to throw this into the garbage.

Blackberry torch 9860 black screen with a battery with a red cross

hi my blackberry torch won't start up. i downloaded the new blackberry messenger after installing the latest update. It asked me for a reboot and then all of a sudden my blackberry won't start up. If i run it in safe mode i see battery charging for about 10 seconds and then battery with a red cross in the middle all over again. what should i do?

Hello deltaboy
Welcome to the Community
Are you using the battery that came with the phone?
Ron
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter

My bb 9380 won't turn on while the screen shows one battery sign with red cross mark ( not charging sign )

my bb 9380 won't turn on while the screen shows one battery sign with red cross mark ( not charging sign ), i think the battery drained and switch it for charging but it will show only not charging sign . i bought this phone before 9 months, whats the solution for this ?

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Battery symbol with red cross wont charge

ive had a blackberry crbe for about 4 months it is brillaiunt condition , but all fo a sudden the phone switched off and now wont turn on . ive tryed charging it but all that comes up is a empty battery sign with a red cross
i had it on charge all night and have tryed 3 different chargers and 2 batterys and still nothing ?
help ?

Hi and Welcome to the Community!
Given what you describe, I think you've done all of the diagnostics that you can...kudo's to you for having thought to try what you did! But, what it indicates is a hardware-level problem in the BB itself, somehow not communicating properly with the battery. For this, only a qualified service technician with the BB in their hands can diagnose any further...and that can't be done at an internet-distance.
If your BB is still under warranty, then take it in for evaluation. Your warranty service provider is whoever you bought the BB from -- your mobile network provider or your authorized reseller would be who you go talk to next.
If your BB is out of warranty, then you can talk to those same folks about other options.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Red cross

My ipod classic is coming up with a red cross and reporting me to the itunes website, does anyone know how to fix this?
I have tried to reset it however it just keeps coming back to the red cross someone please help....

Leave the device to charge 2-3 hours, and then, still connected to the USB cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage).
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Red cross icon on BBM.

Hi, I am new to the forum so please bear with me if this question has been asked before.
When I have typed my message and hit send I get a red cross on the left of the screen. I am also unable to recieve any messages.
This has only started to happen since yesterday.
Any help or advice would be really appreciated.
Thanks in advance,
Lucy.

Hello lucy
Please try this in the same sequence,to see if it helps :
1- Register your Handheld .
KB00510 How to register a BlackBerry smartphone with the wireless network
Wait till a Registration messages comes in your message box.
2- Resend your Service Book
KB02830 Send the service books for the BlackBerry Internet Service
3- Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back.
Please try and if it does not work then I think you need to contact or call your carrier Orange to know if there is any issue with BIS on there Network.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Red cross when sendin 1 person a Bbm

I've had this problem.....the red cross when sending just the same 1 person a Bbm and even sendin them a pin MSG. This has been happening for 3weeks now. I can still receive msgs from them though......please help as I've tried everything xx

Hello Chelle29
Welcome to the Community
Have you tried deleting the contact and adding them back by sending them an invite?
Ron
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter

TS1382 My ipod won't reset, tried ALL the steps several times. The 'red cross' always appears, any suggestions?

I have tried to restore this to disc mode as suggested in the apple help section but it doesn't work.
The red cross inside a red circle, with the apple web address at the bottom, keeps returning.
Anything else I can try, or is it a costly repair shop I need?

That symbol,
is also known as the Fatal Red X, which mean that your iPod Hardisk is dying, cannot be booted up or dead. There is nothing much we can suggest here except read this Apple support Article or to send your iPod in to Apple Store or any 3rd Party iPod Repair vendor, for a replacement.

Ipod red cross sign - estimated service time

hello,
yesterday my ipod 80gb classic stop playing music, after restart it shows apple logo and then red cross sign -> apple.com/support
i tried to start it in disk mode, but without success the same red cross and clicks inside. I suspect my disk is dead.
If I bring it to apple store support how long it will take to fix it?
thank you,
denis

Ok researched online and managed to get it in Diagnostics mode.
Ran a test on HDD Specs and HD Smart Data - both resulted in "Error! Diag Halt" flashing across the bottom of the screen.

Red Cross when sending emails

Hi All,
1st would like to say sorry if I have posted in the wrong error and I don't know much about blackberries.
We have a client that is having a few problem with sending emails.
When they send emails from inside the network (Via wireless) the email send OK.
If they try sending an email from outside the network 5 mins later they get a red cross next to the email they just sent. They could be sending via 3g or on their home wireless.
They don't have a Blackberry server, they send through their providers website, (I.E they log onto their blackberry account and the exchange account is set up in there). (Think its called Blackberry internet service??) When logging in to the account everything is set up OK as they have the green tick to say so.
They have exchange 2003 version 6.5 (Build 7638.2 with service pack 2.
We have another 3 companies that are set up this way with no problems.
Any help would be very grateful.
Thanks
Regards
Karl Thompson

Hey karl_thompson,
Welcome to the BlackBerry Support Community Forums.
If you open up the sent message with the red cross it should say why it failed. Can you provide the error message?
-ViciousFerret
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I need help a Red Cross when I send a instant message but Internet still works?

Well I topped up not that long ago and when I have tried to send a instant message it comes up with a red cross but my Internet still works? I need it to work it's urgent

Hi and Welcome to the Community!
BBM, SMS, or some other service please? The exact service you are having trouble with will likely have a completely different resolution path from the others...
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Help my Ipod shows a red cross and nothing else.

Hey
I've got a Ipod 160GB that is virtually brand new, its about 2 months old, now I've lost the proof of purchase so thats my first problem.
Second problem is I've used the solutions you give me on your website. My Ipod displays a red cross, so i reseted it since it'll normally work, which it didn't, all it did was display Use iTunes to restore, then as soon as i connect it to a PC it shows me the red cross again. So i did try to use iTunes to restore which didn't help since an error message got displayed saying, Ipod can't be restored due to an unknown error. Now it shows me a Red Cross and when i disconnect it from the PC it shows me use iTunes to restore. Everytime that i connect it to my PC it doesn't get picked up, and i've tried everthing that i can think of. I cant put it into disc mode either anymore.
Does anyone have any ideas?

- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar
and/or
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

CUPC 8.6.1 with red cross which means no ringing

Hello!
In some way, we have the problem, that cupc change it's presence status from DND to available. The red presence indicators changes from red to green, but sometimes, the red cross on the handset icon didn't change, so I have the setup that I have a green presence indicator, but a red cross which means that I cannot hear incoming calls. If you change status back to DND and then back to available brings no success, also restarting the cupc client is unsuccessfull. I do not know when exactly this happens, a lot of users are telling me about this issue. I then have to manually onhook the DND status in device settings of the framework services client of the cupc endpoint to get it running again, that user hear the sound of incoming calls.
Can someone help? Any idea? Someone aware of this issue/bug?
We are using CUPC 8.6.1 and CUCM 8.6.2
Thanks!

No one an idea?

FEBA :Banking: Red Cross on bank statement upload

Hello Gurus,
I am facing a strange behaviour in electronic bank statement uploads.
The file is uploaded in the system and its shown as Red cross. There are no transactions in the bank statement and the opening and closing balances are same.
There is no activity in the bank account and still on loading the satement it shows a Red Cross for file loaded on June 20th.
The file coming on June23rd is loaded successfully and has a green checkbox where again there were no transactions and opening and closing balances are tallied.
I dont see any value or sign difference. I checked other threads but couldnt get solution and had to open a new discussion
Any thoughts on how we can change the red cross to Green Tick. SAP instance is on ECC 6.0.
Any utility to be developed?
Regards
Rutvij

Hello Rutvij,
FEBAN - give Co.code, house bank, account id, statement date and statement nubmer.
If it is outgoing payment then go to statement items i con in top side of that screen. Then click post option.
In the next screen click on payment order because if you want to clear invoices based on payment orders or click either reference or document number in additional selections tab. And then give your co.code and account type. If required, put additional selection like amount, reference, etc in additonal selections tab.
Press enter and then select open items to be cleared and then save.
Now SAP will display all open invoices against the customers. Activate the invoices that must be cleared. Simulate document. Now enter the payment amount and press enter.
Enter once again in the next screen then press save. Now you will get a message saying that document got posted with no.xxxx in co.code
I hope it will resolve your issue else revert us with your query.
Thanks & Regards,
Lakshmi S

Battery, Red Cross, Dead Blackberry...

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