Battery replacement error
Hi Tech Support,
It has hardly been 2- 3 years and I am already getting the below message to replace the battery.
If I let the notebook run on the battery it suddenly shut down all of a sudden in a few mins.
I am quite dissapointed with this product now.
First, the computer freezes when I put the CAT 5 cable for LAN internet and now this.
Specs of the Notebook: HP Pavilion DV6, I7 Windows 7
Regards,
Jams
This question was solved.
View Solution.
Hello jamessy007
I am sorry to hear you are having issues with the battery on your HP Pavilion DV6. I would like to offer my assistance in getting things working correctly for you again. I would like to draw your attention to the HP Support document: Testing and Calibrating the Battery (Windows 7). Now this document has been designed to help you recalibrate your battery if it needs it, and/or test it to ensure it is still functioning correctly. Unfortunately, in the day and age where computers hardware and software technology have been growing exponentially battery technology has not been able to keep up. This leaves us at times yearning for more when our power requirements are so demanding.
I would suggest you review and follow the document through and see what the outcome is. We may be able to resolve your issue to your satisfaction. If however it turns out the battery needs to be replaced I am going to provide you with a link to HP Battery Finder and you can if you so desire order the battery from the HP Parts Store.
If after you are still experiencing freezing when you plug in your ethernet cord please re-post and I will be glad to assist.
I hope this helps you find resolution to your error. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
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