Battery replacement options

The model in question is an original Macbook (White), circa September 2006. I'm thinking that even though the battery replacement program is over I still might be able to convince Apple otherwise. The battery holds it's charge for about an hour and at around 59% it decides to shutdown unexpectedly. Do the stats below indicate a fault battery considering the relatively small cycle count?
Thanks!
Battery Information:
Model Information:
Serial Number: DP-ASMB013-3513-50d7
Manufacturer: DP
Device name: ASMB013
Pack Lot Code: 0001
PCB Lot Code: 0000
Firmware Version: 0102
Hardware Revision: 0300
Cell Revision: 0200
Charge Information:
Charge remaining (mAh): 3650
Fully charged: Yes
Charging: No
Full charge capacity (mAh): 3695
Health Information:
Cycle count: 130
Condition: Check Battery
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 12473

If your computer is still under warranty, it's certainly worth a shot. Have you reset the SMC? Have you tried another battery in your MacBook to see if another battery works OK?
~Lyssa

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Ipad battery replacement options

My Ipad 4th gen no longer powers on. Will apple replace it using the 99 dollar battery replacement option or does it have to turn on and fail the battery test before they can do this?

What happens when you plug it into the charger that was supplied with it? How do you know the battery is bad? What are the symptoms the device is relaying to you (besides not powering on) that makes you believe the battery is indeed bad?
You can make a reservation at your local Apple Store's Genius Bar (you'll need your Apple ID) to have it evaluated for free to verify that the battery is indeed bad.
Try a device reset...the device could merely be locked-up:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.

Wallstree Main Battery Replacement Options

Gentleman (and Gentlewomen),
I’m in the market for a replacement main battery for my PowerBook G3 Wallstreet. I understand purchasing from eBay is risky in itself and battery replacements for older PowerBooks are hit and miss. Is there a consensus out there as to the preferred method of obtaining a replacement? In this case reliability is paramount over cost. Also, I’m in possession of three spent batteries so if recycling/rebuilding is a viable option that information would be appreciated as well.
Thank you.

Here's one that I found on sale--possibly also for more than the Wallstreet is worth:
http://store.l-f-l.com/cgi-bin/cp-app.cgi?usr=51F7161618&rnd=7800756&rrc=N&affl= &cip=67.130.216.250&act=&aff=&pg=prod&ref=M6385GA&cat=&catstr=&catstr=#tabs
I just got it in yesterday and haven't had time to really use it yet. However, it does have a 1 year warranty. Normally I would go with OWC for a battery, but I didn't want to spend the $99.
When I asked at the Apple Store, the genius said they would accept Mac batteries for recycling. I have a couple of dead ones myself to take next time I go.
Hope this helps!

Battery Replacement Zen Stone Plus

Li-Poly batteries last approximately 3 years after manufacturing (charged or not). So if your Zen Stone ceases to function and it has not been abused, it'ss likely a dead ? no longer can be charged - battery.
I purchased a battery (actually 3 to meet their $ minimum) from allbattery.com? Polymer Li-Ion Battery 3.7V 240mAh. Order it with NO PCB option. $3.99 each plus shipping. After they arri'ved, I note the brand name is ?Tenergy. Original battery specs from Creative are 280mAh, a nominal difference. Specifications I didn?t have were charging requirements, but I?m happy to report they recharge seemingly identical from the Creative OEM batteries.
<table cellspacing="0" cellpadding="0[/img]<tr><td>This battery replacement takes some skill and is, obviously at your own risk. Suggest examining ribbon cable prior to ordering batteries. My unit is a Zen Stone Plus with Speaker.
</td></tr></table>?
BATTERY REPLACEMENT:
Run Exacto knife or small utility knife around sides and end NOT including end opposite display (or you will cut through a ribbon cable) penetrating no more than 0.075 (/6th inch) to split case of Zen Stone. It may be necessary to insert small jeweler?s screwdriver directly at corners to gently pry, releasing positioning studs. If you?re lucky, you won?t break off studs, but if you do, don?t worry they are mostly for alignment purposes.
Lift off control pad (volume up down, fast forward, reverse, center select button) Remove two Phillips screws holding pc board to bottom case and lift edge of pc board with small screwdriver under USB port.
Hinge pc board up with headphone jack on top and lift up battery with screwdriver.
Examine ribbon cable, which is folded around control board and sandwiched between control board and pc mother board. If cable is torn (or cut) you?ll probably have to throw Zen Stone in trash as this cable may be impossible to repair.
Remove white tape from top of battery and unsolder + and ? connectors
Tint ribbon cables with solder (I used a little solder paste to get solder to stick), the solder in wires, paying attention to + and ? terminals. Be very careful not to touch the ribbon cables together or solder on a metal surface.
Cut a piece of electrician tape and wrap around ribbon cables and soldering joints.
You can test your Zen Stone prior to assembly.
Reassemble in reverse order using a pin, tooth pick or small paper clip and clear silicone caulk around edges. Wrap elastics around unit holding upper and lower case together while caulk dries.
<span style="font-family: "Times New Roman"; font-size: 2pt; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">?
<span style="font-family: "Times New Roman"; font-size: 2pt; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">?
<span style="font-family: "Times New Roman"; font-size: 2pt; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Sorry this board does not support pictures

&Hi,
Thanks for creating this guide. This forum does support pictures, click on Insert/edit image to insert an image. Take note that only urls are accepted so images have to be hosted on an external image hosting site like tinypic. Oh and welcome to the Creative Forums.

Ipod Touch 2nd Gen Battery Replacement?

I have a 32 Gig Ipod Touch 2nd Gen, bought it when it first game out. Battery has been really poor lately and I took it to the Apple Store to see what I can do. They told me that they don't do battery replacements, just replace the whole unit. I said fine, until they came back from their computer and told me that it would cost me $250! I was pretty shocked, they just smiled and said, well they are trying to encourage people to drop their old units and buy new ones.
Anyways, $250.00 to replace a battery that should cost no more than $50.00 as per any other battery I've every replaced is pretty ridiculous if you ask me. With that said, does anyone know of any options to get my battery replaced, a good place I can send it in to, I'd like to get a "GOOD" battery not some cheap unit that will die on me quick.
Comment to Apple, I don't mind paying a little extra to replace the unit with a new battery but $250 is absolutely absurd, and to hear a comment on a perfectly good unit that Apple is charging a lot to encourage people to buy newer gens is very upsetting. I was eventually planning on getting a 64Gig version but at the cost, it's just not worth it to know that these items are just disposible once the battery dies! I hope you consider changing your policy in the future to something more reasonable. However old it is, any other product I have costs me a few dollars to replace the battery and I get good use out of it for a very long time!
Thanks

In the USA, Apple would charge $79 plus shipping for battery replacement:
http://www.apple.com/support/ipod/service/prices/#us
This place will charge $35 plus shipping
http://www.iresq.com/ipod-repair/ipod-touch-2.html

My iPhone 5 is eligable for battery replacement but there is no Apple Stores in my country. Any advices what should I do?

Hello, I live in Montenegro and I bought used iPhone 5 off ebay few months ago. Phone is sim free but I notice really poor battery life. I have to charge it twice a day! Before 5 I used iPhone 4 and I had to charge every night but I could use the phone all day and I was fine with that. I checked and my iPhone is eligable for battery replacement program but there are no Apple Stores in Montenegro. There is T-Mobile which sells iPhones but I didn't buy mine over there. Is there a way for me to take advantage of this program? Can I get Apple to send me new battery and I will have local repair shops (which are very good) to replace the battery? I am ready to take full responsibility for that. If that is not an option could I visit apple store in US (example) and change my battery there for free, given that it is not bought over there?

This is how you get Service in your Country
The iPhone support site has troubleshooting articles to help you solve your iPhone issue on your own. If you have reviewed those articles and still need service for your iPhone, you can contact your carrier.Note: There may be a fee for diagnostic service. Please do not send any accessories with your iPhone because they will not be returned to you.
However the iPhone could have come from anywhere in the world since you purchased secondhand from eBay
You are correct T-Mobile will not touch the iPhone .
If you check the model number in settings>>>general>>>about >>>Model
if you google that number you will find out where the iPhone originated .If an EU country then you would be eligible for assistance in any other EU country
if not then which ever country comes up is the only source of help
This version of the link above is a European version maybe more relevant
https://ssl.apple.com/uk/support/iphone5-battery/as it links in the EU coverage

Question Regarding Apple's Battery Replacement

Hello:
I have a 3G iPod which is in need of a battery replacement. I am debating two options - sending it to Apple (approx. $65) or sending it to iPodResQ ($54 & "overnight" service).
The upsides of iPodResQ are the cost, the turnaround time, and the battery is an 850mAh (longer playtime).
The only reason I would prefer the Apple one is if they issue a new or refurbished unit in place of mine 3G. My iPod is fairly scratched up at this point in time, and it would be great to receive a cosmetically new iPod. If they just crack the current case open and put another 450mAh battery in there, the Apple replacment doesn't make any sense.
Does anyone know what Apple's policy is here? I called Apple three times now (technical support) and received a different answer each time.
Any personal experiences would be great to hear of.
Thanks,
Chris
PowerMac G4 MDD Mac OS X (10.4.8) Dual 1.25GHz, 1 GB RAM
PowerMac G4 MDD Mac OS X (10.4.8) Dual 1.25GHz, 1 GB RAM

Yeah, I agree of what you said, but it does not quarantine that you get the refurbished iPod, but occasionally we do in some countries.

Battery replacement IPod

I always thought that I could return my Ipod to Apple to have the battery replaced. Now I'm reading that if you send it to Apple, they will send you a replacement IPod and not transfer any of your songs. Is that true? I just want a new battery! Cindy

That doesn't make sense. Once you import a song into iTunes, the iTunes progamme should keep the information about the song and therefore there should be no problem "recognising" the song, why would that change? If it is changing, then perhaps Windows Media Player or a similar programme is changing the file information.
Or is that not what you meant by recognise? I'm also not sure what you mean by "showing the source". Do you mean that the songs get an exclamation mark next to them and if you try playing them you see a message about not being able to find the file?
If so, then either the song's filenames are being changed, the files are being moved after you have imported them into iTunes, or the drive they're stored on isn't ready when you open iTunes.
You can import a song into iTunes and then change the song name etc. in iTunes, but if you rename the "filename" then iTunes will lose the song. If another programme changes the filename, then of course, iTunes will no longer know what it's called.
If you move the file after importing, then once again, iTunes loses track of the song.
If the iTunes Library is stored on a drive external to the computer, then that drive must be on and ready before iTunes is started. Otherwise, when iTunes looks for its Library, it will not find it. Then it will start a new empty Library on the C:\drive.
Whatever the issue, you should not have to re-import songs on a continual basis, nor should there be any need to delete them, unless you don't want them any more.
For instance, I import an album, make any changes necessary to the album's titles etc. and then use Sync with the iPod. If I want to then change any more information, I do it in the Library, then connect the iPod to iTunes for a Sync which will then make the changes on the iPod, and at the same time play counts are transferred from the iPod into iTunes (if you like play counts - many do). That way, I manage my iTunes Library, but let iTunes Sync changes between the Library and iTunes.
I do not try to make Library changes on the iPod itself while it's connected to iTunes. What I do set - once only - when the iPod is connected to iTunes, are the options for the Photos folder that will be used, that All Ticked Songs and Vidoes are Synced, and All Ticked Podcasts are put on the iPod.
That way, when my iPod goes to "another place", my new iPod simply has to be connected to iTunes and everything that was on the old iPod would now be on the new one. In fact, I had to do just that, when my 30GB iPod needed a new battery (yes, I got it from Apple), then when my music library became too big for the 30GB iPod, I bought the 160GB Classic.
Acutally, the is one other time when this becomes important. If ever your iPod requires a Restore, be aware that the Restore procedure erases all the content from the iPod. I don't recall ever having to perform a restore myself, but there are times when it does happen. For such events, iTunes has the Restore feature, which you may notice on the Device/Summary pane (tab) that shows up when the iPod is connected to iTunes.

Making a case to a Genius for iPhone 4S battery replacement

Due to poor battery performance, I recently asked a Genius to declare my 4S a lemon and replace either the battery or the whole unit. I'd jumped through all of the remediation hoops, hard reset/rebuild, etc, and it looked like a legit lemon to me. The Genius assessment was that my battery performance was within the acceptable range and thus my request was politely denied. I'd like to understand what constitutes a replacement-worthy battery condition and whether there is a standard that is applied consistently across all Geniuses in all stores.
In the past, I've had my 3GS replaced by the Genius Bar for poor battery performance and the assessment seemed very subjective. This time with the 4S, the Genius used an iPad to download logs from my phone, notably the battery usage statistics for the two weeks prior. These are the Usage and Standby values that you can see in the Settings > General > Usage screen. They average two weeks worth of these values for their assessment.
In my case, the average Standby value was 18 hours. The Genius said that this was within the normal range and that 10-11 or worse would warrant concern. I don't recall if the average usage value came into the discussion.
I have two issues with the assessment:
1) It didn't take into account "booster charges". Standby measures duration from 100% charge to the time you read the setting. In the case of the Genius assessment, it seemed to measure the duration between 100% charge and the lowest charge level before a full recharge started. Lets call this a "battery day". The problem is that if you plug in during the middle of a battery day, you extend that day and skew the meaning of Standby duration. The iPhone notes this by showing the message "The iPhone has been plugged in since the last full charge". The problem is that the Genius doesn't take this into account. But simply, my average Standby of 18 hours was only that high because I was extending the battery day with brief booster charges.
2) Even without regard to the above, 18 hours is vastly less than the advertised 200 hours and significantly less than my informal poll of Standby values of 4S owners.
So my question is: Is there an objective Apple standard on what average Standby and Usage need to show to warrant replacement?
Thanks.

You may already be aware, but just in case, note the following quote from https://www.apple.com/support/products/iphone.html indicates that the battery must be at 50% or more from original specs before they will replace it under AppleCare+.
Service coverage is available only for the iPhone and its original included accessories that are defective in materials or workmanship or for battery depletion of 50 percent or more from original specification.
Another option you may consider would be to pay $89 Cdn to have the battery replaced: Apple - Support - Service Answer Center

Repair vs replace option when MBR is probably bad?

I could use some assistance getting the Thinkvantage & F11 buttons working again. Fn and Thinkvantage buttons work correctly when booted into Windows as does the R&R software, but will not go into the recovery partition when booting the machine.
The blue Thinkvantage button will only show a "Startup Interrupt Menu" with three options: pressing ESC to resume startup normally, F1 to enter the BIOS or F12 to load the boot menu.
I ran the MBR repair floppy (the CD ISO I found reported errors on download & burn with 2 different programs), but it said that the MBR might not be from Lenovo and did apparently did nothing. Should I try the replace option instead of repair? What will that do and will it affect my disk partitions?
I did repartition the C drive into multiple C, D, & E drives, but did not change or move the service partition which I can see in disk management. This was all working until I booted the machine with an old drive in the SATA ultrabay. Windows went wacko getting drive letters confused and kind of merging the boot from both drives. I got that fixed and the preboot environment is all thats left to resolve.
Thanks a lot

Everyone is different, and sometimes people have sentimental attachments to systems that override what makes economic sense to most people... Most techs I know use a 50% threshold. If repairing is going to cost more than 50% of a new system, it's probably not worth fixing.
USUALLY in these cases systems are 2-3 years old or more, so people can at least take comfort in the fact that they're getting a better overall system. In your case, you don't have that, so the threshold for repair vs replace should maybe be more around 75%. But from some of the liquid damaged systems I've seen, and estimates I've written up... I don't think you'll have that big of an issue making a decision. Bare minimum they'll probably have to replace the logic board. There's also a good chance the display is damaged, and replacing the battery after liquid damage is generally a good idea, just to be safe. There's a good chance the repair costs would exceed the cost of a new system.
And for the record, you did about all you could given the circumstances. The damage was done the moment the liquid came in contact with the circuitry. There's really nothing you can do with liquid spills except clean things up as best you can and hope for the best.

Won't charge after ipod battery replacement

Hi,
I hope you can help me.
Battery replacements for iPod generation 1 (5 GB) and iPod Photo generation 4(?) (60 GB) did not work:
I bought replacement batteries from OWC (MacSales.com). Below is the invoice data from OWC for theses batteries. Since the swapping didn't work the first time, they sent me new batteries for free, but to no avail.
NWTBIPOD1350MPH
Apple iPod Photo 1350mAh High-Cap Battery
S/N: 5818602, replacement for S/N: 5554860
NWTBIPOD2200M12
Apple iPod 1G/2G 2200mAh High-Cap Battery
S/N: 3761061, replacement for S/N: 3761112
Neither the iPod Photo nor the iPod 1G would work after installing new batteries. The batteries were replaced by OWC, but even a new install with the new replacement batteries did not work. Both iPods worked fine after each installment with the batteries as long as there were some power left in the new batteries. As I recall, that would be about 2 hours. After the first complete charge of the batteries, the iPods seemed to work as expected, but after the second charge they both appeared completely dead. The charging was done with the chargers that came with the iPods. This is very odd, and it is hard to tell what the problem may be. I find it strange that this happens to both the 1. and 4. generation of iPods, as they are quite different, and so are the batteries, and the same thing happened after trying to swap batteries twice on both units.
Do you have any ideas as to what it may be that causes this?
If you know how I can get the iPods to work with the new batteries I would appreciate it. It is no option to buy new iPods. Economy doesn't permit it for the moment.
Best regards from
Guttorm Kittelsen
PS. The iPod 1 (5Gb) was bought at Office Line Mac & Carry (now Humac) in Oslo
        The iPod Photo 4 G (60Gb) was bought at the Apple store. (not the App Store)

- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store. I suspect a hardware problem due to the hotness. If iTunes can't see the iPod then uor only hope if to contact a data recovery company for getting data off the iPod. If you have an iPod backup you can restore another iPod, iPhone or iPad from the backup to get the data that was in the backup
Apple Retail Store - Genius Bar

What do they do in the battery replacement program?

umm..i have a 4gb blue ipod mini 2nd generation and i bought it on febuary 2005, which i think when the ipod mini second generation came out..and i think my battery is starting to die..so i was thinking..what r they gonna do with it in the battery replacement program? are they gonna replace the battery in my ipod? or there just gonna give me another ipod mini or whatever?
Dell Windows XP

Your warranty on the iPod has expired, so this is what Apple say.
"My iPod warranty has expired. What are my service options?
Apple offers two service options for iPods that are no longer within warranty. If your iPod, iPod with color display, U2 iPod, or iPod mini requires service only because the battery’s ability to hold an electrical charge has diminished, Apple will replace your iPod for a service fee of $59, plus $6.95 shipping.
If you own an iPod, and it requires service for any other issue, Apple will replace your iPod for the service fee listed below, plus $6.95 shipping and handling.
iPod $249
iPod Nano & iPod Mini $189
iPod shuffle (1 GB) $89
iPod shuffle (512 MB) $59"
If it's just a battery replacement you require, there are cheaper options if you Google 'iPod mini batteries'.

I phone 5 battery replacement program in Singapore

After checking my i phone 5 serial number in apple website, I found that it had been eligible for battery replacement.
I have also face unwanted shut down sometime.
Where can I do it in Singapore?

Hey htet htet,
Thanks for the question. After reviewing your post, it sounds like you want to know the available service options in Singapore. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Apple - Support - Service Answer Center
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Battery Replacement with the Online Service

I was using the apple online service assistant to order a battery replacement for my 80 gig iPod Classic because it no longer holds its charge for as long as I would like it to. I got to this page and got stuck:
http://i47.tinypic.com/2vkx89s.jpg
Despite there being a choice above saying that my problem is with the battery, there is no option that lets me say that I specifically want the battery replaced. What should I do?
Additionally, when looking at the repair prices page, I saw that there were two values for everything- the repair price and the battery. Just to make sure, I only need to pay the battery replacement price if I just want to replace the battery right?

Can anyone help me?

Battery replacement payment

Im in UK and attempted to register and pay for the battery replacement program. thing is i dont have a credit card only a switch/maestro debit card. most companies accept payment using debit and credit cards, but apple did not have a option for debit cards on their form. has anyone been able to pay using a alternative method to credit card?

Go to http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad and change the country to get the prices.

Battery replacement options

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