Battery´s serial number

I have a 13" MacBook white and its serial number is 4h6260mbu9d, how do I know the serial number of the battery? Can it be 6c6250v9mujva?

I have the same problem with a iPhone 5c which was purchased last fall (2013) after the Replacement Program time frame. It drains with minimal use.
We have several iPhone4's, 2-3 years old, which have never had this issue.
From reading all of these responses/questions, Apple really needs to address this issue for all 5's. This is a big problem, when the phone is completely unreliable.

Similar Messages

  • Battery recall serial number differ on two Apple pages.

    I went to Apple's site and there is different serial numbers listed for iBooks. I have three with listed ZZ serial # and won't accept my numbers. Anyone else have problems with the ZZ
    Page one lists ZZ** numbers
    [support.apple.com]
    And page two does not list ZZ**** numbers in the recall.
    [depot.info.apple.com]
    I WONDER WHAT PAGE IS CORRECT!!!!

    Hello,
    The "depot" website refers to the previous recall.
    That one is separate and different than the new
    recall that was initiated this morning.
    The one that is in regards to the fresh / new recall
    is the one on Apple's "support.apple.com" site.
    It rejected my serial number as well, but I called
    and they used an over-ride and processed the recall
    as well. So, just give them a call, and explain that
    you cannot get the recall page to accept your
    batteries. Naturally, they must be in the proper
    number range either way.
    I hope this helps.
    Let us know if you have other questions.
    The problem with that, at the moment, is that contacting Apple support by phone has been impossible for me in multiple attempts over the past three plus hours.
    (I'm also having a problem with my "ZZ527*" battery S/N not being recognized by the 'form.')
    mutter
    Tomas

  • Macbook Pro Battery Serial Number

    Recently I have given my Macbook pro to local apple service center as it suddenly turned off & never got started, I was informed by service center that it has some problem in its logic board so I need to replace it. but my Macbook is out of warranty period.. so they have quoted me Rs:39,000 for replacing the logic board.. that is simply out of question why would i spend 39,000 on the logic board, if I can buy Ipad even with the lesser price and it seems much more easy to use for me. so I've got my macbook back without rectifying it.
    However last night I observed that its battery has come out from one side and was not flush with the rest of the casing. So i popped it open using the latch and tried to see if i could close it properly.
    It seems like the battery has sort of expanded on one side, to the point where it's pushing up against the access panel and not letting it close completely.
    I never gave my machine to service center like that, battery was exact fine, I am quite sure that battery is not of my macbook, it has been replaced with crashed battery while it was in the service center (as my macbook was in the service center for more then one month).
    So i am looking for the way to find out if this battery is for my macbook or not. the problem is I don't even have its box or receipt which could include its configuration details and since my macbook has logic board problem so I am not even able to switch it on to check..
    If some one can please tell me that serial number which is given on the Macbook Battery is the same as actual Macbook serial number which i can see in Battery bay; I can see both serial no's differs.
    i am not sure if batteries have its different serial numbers from the machine serial numbers? if some can tell me this so that I can go back to service center with the concern or if battery serial no is suppose to be different then please suggest me how can i go about notifying same to service center, I mean if they would deny and won't accept; either battery has been changed or damage to the battery has been caused by them; then i would have no proof to prove this.
    Please suggest??

    Your battery's serial number was never the same as your MBP's serial number, and there is no way for you to tell whether another battery was substituted for yours in the shop unless you have a record of the original battery's number. Your MBP's original purchase receipt and packaging would not have included the serial numbers of components and subassemblies like the battery — only the whole computer's serial number.
    Batteries sometimes swell abruptly as they approach the ends of their useful lives, and it's entirely possible that your battery did so while it was in the shop for a month. Now you will need a new battery as well as a new logic board if you want to continue using the computer. But because you aren't willing to pay the cost of a logic board replacement, the battery doesn't matter.
    If an iPad would meet your needs, buy it.

  • Battery serial number on my mac

    recently I've given my macbook pro for harrdisk repair and after I took it back my battery doesn't last as long as it use to. I have a suspicion that they have kept my original battery and replaced it with an older one. is there any way you could track the original battery's serial number. my mac's serial is C17FXK7TDH2G. 

    Try the info from this thread.
    https://discussions.apple.com/message/19269698#19269698

  • Can't find serial number on my Powerbook G4

    I cannot find the serial number on my Powerbook G4 titanium!! I got it from a friend that works at Apple and it wasn't a retail model. There is not serial number inside the battery compartment, nor one listed in the "About this Mac" section???? Please help! Is there any other place to find this number, maybe inside the computer itself?
    Also, I just bought a new replacement battery for this. My old model number is A1012 and the new one I bought is A1148. Will this new one work on my Powerbook??

    Hi, scz, and welcome to Apple Discussions. Powerbooks that have been factory-refurbished or had their logic boards replaced by Apple commonly (or always?) have their battery-compartment serial number labels removed and don't display a serial number in System Profiler. They become "odd ducks" forever.
    In a Tibook in original condition, a small label on top of the white RAM bracket on the logic board bears the serial number of the logic board (In Tibooks, it often starts with "QT"). If the board isn't a replacement, that number matches the original Powerbook serial number that is (or was) on the label inside the battery compartment. I don't know whether or not the RAM bracket label is also removed when a LB is replaced. Release your keyboard, flip it back onto the wrist rests, and have a look at your RAM bracket. The label, if you have one, is underneath the normal position of the spacebar.
    I don't believe an A1148 battery will fit in a Titanium Powerbook. Are its size, shape and contacts exactly like your A1012? If they are different, it's of no use to you.
    If it does fit, or if it doesn't fit but you can't return it to the vendor, you should be aware that some A1148s are subject to a product recall and should not be used:
    http://www.cpsc.gov/cpscpub/prerel/prhtml06/06245.html

  • Battery Serial Number Report For Laptops?

    Does anyone know if there is a way to get a report of the battery serial number via ARD 3?
    Chris H.
    G5 Desktop   Mac OS X (10.4.7)  

    In theory it should be possible even though I have not tried it. Using system profiler you will be able to gather all sorts of data (Serial Number for computer and Battery Stats like charge capacity, power level, times charged etc... cant remember about Battery serial try it an see).
    To run profiler from UNIX comand level, click on the ARD 3.0 Unix icon, type in "system_profiler" and save it as a template for future use.
    Accessing system profiles with Terminal
    You can generate a system profile with Terminal using the system_profiler command line tool. To use this tool, enter the following command in Terminal: /usr/sbin/system_profiler
    For more information about the system_profiler command, enter "man" and system_profiler.

  • Battery serial number records

    Hi
    I suspect that when my computer battery has been swopped with a faulty one whilst in a shop that was going to sell it for me. When I took it there it worked perfectly. When I got the computer back now the battery won't charge.
    I'd like to try and trace what the battery serial number for my computer is. The original one that came with my computer. Does anyone know of a way to trace this?
    The About this Mac function brings up a different battery serial number to the one that is on the sticker of the battery. Is this possible?
    Any help would be very much appreciated.

    ntel-based Macs: Resetting the System Management Controller (SMC)
    Last Modified: December 09, 2009
    Article: HT3964
    Summary
    The System Management Controller (SMC) is responsible for many low-level functions on Intel-based Macs. These functions include:
    Responding to presses of the power button
    Responding to display lid opening and closing on portable Macs
    Battery management
    Thermal management
    The SMS (Sudden Motion Sensor)
    Ambient light sensing
    Keyboard backlighting
    Status Indicator Light (SIL) management
    Battery status indicator lights
    Selecting an external (instead of internal) video source for some iMac displays
    It is possible that the SMC could encounter a problem that may cause unusual system behavior typically related to the symptoms described below. In some cases, resetting the SMC may be the only correct method to resolve the issue, however, an SMC reset should only be attempted after all other standard troubleshooting has been performed.
    Products Affected
    Portable Computers, Desktop Computers
    Before Resetting the SMC
    Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.
    Press Command + Option + Escape to force quit any application that is not responding.
    Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
    Restart your Mac by by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
    Shut down your Mac by by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.
    If your Mac appears to be running normally but isn't responding, force the computer to shut down by pressing and holding the power button for 10 seconds. Note: You will lose any unsaved work in any open applications.
    For Mac portables experiencing issues related to the MagSafe power adapter and/or battery, try:
    Unplug the MagSafe power adapter from the Mac and the wall power socket for several seconds.
    Shutdown the Mac. Physically remove and re-insert the battery (if it's removable) and startup the Mac.
    If the issue is still not resolved after following the troubleshooting items above, an SMC reset may be necessary.
    After performing normal troubleshooting, these symptoms may indicate that an SMC reset may be necessary:
    Fans
    The computer's fans speed up quickly and remain at high speed.
    The computer's fans run at high speed although the computer is not experiencing heavy usage and is properly ventilated.
    Lights
    The keyboard backlight appears to behave incorrectly (on Mac computers that have this feature).
    The Status Indicator Light (SIL) appears to behave incorrectly (on Mac computers that have an SIL).
    Battery indicator lights, if present, appear to behave incorrectly (on portables that use non-removable batteries).
    The display backlight doesn't respond correctly to ambient light changes on Mac computers that have this feature.
    Power
    The computer doesn't respond to the power button when pressed.
    A portable Mac doesn't appear to respond properly when you close or open the lid.
    The computer sleeps or shuts down unexpectedly.
    The battery does not appear to be charging properly.
    The MagSafe power adaptor LED doesn't appear to indicate the correct activity.
    System Performance
    The computer is running unusually slowly although it is not experiencing abnormally high CPU utilization.
    Video
    A computer that supports target display mode does not switch into or out of target display mode as expected.
    A computer that supports target display mode switches into or out of target display mode at unexpected times.
    Resetting the System Management Controller (SMC)
    Resetting the SMC on Mac portables with a battery you can remove
    Note: Learn about removing the battery on MacBook and MacBook Pro.
    Shut down the computer.
    Disconnect the MagSafe power adapter from the computer, if it's connected.
    Remove the battery.
    Press and hold the power button for 5 seconds.
    Release the power button.
    Reconnect the battery and MagSafe power adapter.
    Press the power button to turn on the computer.
    Resetting the SMC on portables with a battery you should not remove on your own
    Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
    Shut down the computer.
    Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
    On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
    Release all the keys and the power button at the same time.
    Press the power button to turn on the computer.
    Resetting the SMC for Mac Pro, Intel-based iMac, Intel-based Mac mini, or Intel-based Xserve
    Shut down the computer.
    Unplug the computer's power cord.
    Press and hold the power button for 5 seconds.
    Release the power button.
    Attach the computers power cable.
    Press the power button to turn on the computer.
    Message was edited by: Steve Lessard Jr
    Actual Reset Procedures didn't originally copy

  • I need to kow what is the serial number of the battery for laptob toshiba satillite L850-B452

    please can i now whta is the serial number of battery for laptob toshiba satellite l850-b452 
    and i can  you send it to me to my mail ( [email protected]

    That doesn't appear to be a US model, and this is the forums for Toshiba USA. You may want to contact Toshiba in your region.
    - Peter

  • "Serial Number Not Found" and battery not charging

    Hi,
    I have a problem with my Compaq mini 110c 1030sf. It started a few months ago, when a weird red message appeared on the Compaq boot logo : "Serial Number Not Found".
    Everything was still working fine though, that's why I did not try to fix it.
    However, about a month ago, when I started the computer (it had been inactive for three weeks), the battery was not charging. Since then, I can't run the computer using the battery, I have to let the AC adapter plugged.
    Windows said : 0%, not charging.
    Ubuntu says : 0%, completely charged
    I removed the battery and put it back, it started to charge, but stopped after 3 or 4 seconds.
    I also tryed updating bios, but it changed nothing.
    Could anyone please help me ? ^^

    If your mini is still within warranty contact HP.
     Have you tried the battery test in the HP Support Assistant? 
    Your BIOS has issues if you have seen that message. That is something you cannot correct on your own as it requires HP's proprietary software to enter the information in the BIOS.
    Best regards,
    erico
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • "lost" my iPad.  Will the GPS still work after battery dies?  Also, how can I get the serial number for police report?

    Please help!  I "lost" my iPad at a local store.  The GPS on my phone shows the iPad is still in the store (over 24 hours.)  I've searched every square inch of the store and cannot find it.  I fear it may have been "stashed" by an employee.  The police need a serial number for a report.  How do I get that?  Will I still be able to locate it via GPS after the battery dies?

    Did you register it with Apple? If not, you would have had to write it down. Once the device goes out of wifi or if the thief turns wifi off...its gone. All they have to do is restore it as new, you wont be able to detect it again. Sounds bleak I know but its hard to get it back once its gone...no matter what Apple says.
    I really hope it turns up...I hate thiefs. Best of luck.

  • Can't enter serial number to check if battery is faulty

    HI,
    I need some help with my iPod nano 1st gen. I'm trying to see if it has a faulty battery. I don't think it has, but I'd like to sell it. I found the replacement program on the apple website, and entered the serial number to check it.
    The next page didn't display, so I refreshed the page and was taken back to where you enter the serial number again. I did it again, but this time it said that this particular iPod has already been checked, and didnt give me any information regarding the battery.
    The iPod was new when bought, so I must have messed it up when I refreshed the page. Can anywho who knows about tech things help me out?! I've tried contacting apple support but I can't find an address to email them on, or a live support chat.
    Thanks for helping.

    Call 1-800-676-2775
    everyone right now is having this problem. The site might be down but will be back up soon

  • My old phone doesn't turn and I want to get the serial number for it to see if it's eligible for the battery replacement with Apple. Can I use the IMEI number to find the serial number?

    My old phone doesn't turn and I want to get the serial number for it to see if it's eligible for the battery replacement with Apple. Can I use the IMEI number to find the serial number?

    Call applecare.  They can look up the IMEI number in their system to see if the device is eligible.
    AppleCare US phone number: (800)-694-7466
    Contact Apple for support and service
    http://support.apple.com/kb/HE57

  • My mac is not charging, its been like this since morning. Battery Information:    Model Information:   Serial Number:     D86241503EVDKRNAL   Manufacturer:     SMP   Device Name:     bq20z451   Pack Lot Code:     0   PCB Lot Code:     0   Firmware Version

    Battery Information:
      Model Information:
      Serial Number:          D86241503EVDKRNAL
      Manufacturer:          SMP
      Device Name:          bq20z451
      Pack Lot Code:          0
      PCB Lot Code:          0
      Firmware Version:          406
      Hardware Revision:          000a
      Cell Revision:          162
      Charge Information:
      Charge Remaining (mAh):          778
      Fully Charged:          No
      Charging:          No
      Full Charge Capacity (mAh):          6178
      Health Information:
      Cycle Count:          95
      Condition:          Normal
      Battery Installed:          Yes
      Amperage (mA):          0
      Voltage (mV):          7440
    System Power Settings:
      AC Power:
      System Sleep Timer (Minutes):          10
      Disk Sleep Timer (Minutes):          10
      Display Sleep Timer (Minutes):          10
      Wake on AC Change:          No
      Wake on Clamshell Open:          Yes
      Wake on LAN:          Yes
      AutoPowerOff Delay:          14400
      AutoPowerOff Enabled:          1
      Current Power Source:          Yes
      DarkWakeBackgroundTasks:          1
      Display Sleep Uses Dim:          Yes
      PrioritizeNetworkReachabilityOverSleep:          0
      Standby Delay:          4200
      Standby Enabled:          1
      Battery Power:
      System Sleep Timer (Minutes):          15
      Disk Sleep Timer (Minutes):          10
      Display Sleep Timer (Minutes):          15
      Wake on AC Change:          No
      Wake on Clamshell Open:          Yes
      AutoPowerOff Delay:          14400
      AutoPowerOff Enabled:          1
      DarkWakeBackgroundTasks:          0
      Display Sleep Uses Dim:          Yes
      Reduce Brightness:          Yes
      Standby Delay:          4200
      Standby Enabled:          1
    Hardware Configuration:
      UPS Installed:          No
    AC Charger Information:
      Connected:          Yes
      ID:          0x0000
      Revision:          0x0000
      Family:          0x0000
      Serial Number:          0x00000000
      Charging:          No

    Try doing a SMC RESET and see if that sorts it out for you - had to do that to my Macbook once and it worked for me.
    Good luck.

  • My iPhone 5's serial number isn't eligible for iPhone 5 battery replacement program, but clearly has battery problem.  Help?

    I was relieved and not at all surprised to find out that Apple was recalling certain iPhone 5s for battery replacement.  I was sure mine was one affected.  (My battery doesn't last more than 4-5 hours after a full charge at normal use.)
    Having entered my serial number on this page: https://ssl.apple.com/support/iphone5-battery/  I was told that my phone wasn't eligible. 
    I sincerely think my phone has a defective battery and that the range of serial numbers should be broadened beyond what Apple calls a "very small percentage of iPhone 5 devices."
    Anyone know how I can get Apple to help here?   

    I have the same problem with a iPhone 5c which was purchased last fall (2013) after the Replacement Program time frame. It drains with minimal use.
    We have several iPhone4's, 2-3 years old, which have never had this issue.
    From reading all of these responses/questions, Apple really needs to address this issue for all 5's. This is a big problem, when the phone is completely unreliable.

  • IPod mini serial number and battery charging

    This is a weird question that I hope someone can help me with. I purchased a refurbished mini (silver) on eBay for my daughter, because I love my mini, but I couldn't by a new one. I'm having battery charging issues (it won't hold a charge even after being on the charger (USB to Mac iBook) overnight. I wanted to see if there was still warranty available on it, but when I typed the serial number on the back of the iPod into the "check warranty" box on the Apple support home page it said it wasn't a correct serial number.
    The back of the iPod (from top to bottom) has the apple logo, an HP logo (I wonder if it was originally packaged with an HP computer?), a weird holographic sticker of some kind, the size (4 MB), then the serial number. The serial number does look significantly different than the one on my blue mini.
    Could it be that apple handed the warranty support on this iPod to HP?
    iBook G4   Mac OS X (10.3.9)   iPod mini (blue)

    Kyle,
    Thanks for your help. I will check the Hp website for warranty information for her iPod.
    I keep my iBook set to never go to sleep when it's on the power adapter (I regularly charge my iPod overnight on it, and always use the power adapter when charging).
    I reset her iPod and it seems to have solved the charging problem. It may have been an indicator problem — I saw some posts about that. I am having my daughter listen to her iPod all day today and see how long the battery lasts.
    Your post was very helpful!

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