Battery screen keeps popping up

In my TX when I turn it on and try to work with it the battery screen popps up and I cannot get rid of it. the unit is fully charged and it states that. It causes the touch screen part to seem miss aligned, but if I can get the screen to go away, the touch screen sync works fine. Why does this battery screen keep popping up.
Not to computers smart
Post relates to: Palm TX
This question was solved.
View Solution.

Hello and thank you for using the Palm Help Forums!
You may want to clean the touchscreen. It could be click the item on its own if there is some dust or dirt on it. Also, clean the outside of the touchscreen with a business card. If you notice this problem still occurs after cleaning the touchscrenn try a hard reset. This will erase all data on the device and restore settings to default. Be sure to back up your information by syncing it to a computer. For further information and instructions on hard resets, please visit kb.palm.com and look up article number 42094 in the Solution I.D. search field.
I hope this helps and let me know if you have any further issues.
-Pat
Post relates to: Treo 800w (Sprint)

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