Battery & serial number issues.

I just recently got the logic board on my MacBook replaced because my computer wasn't turning on. Everything works fine, with the exception of a couple of things.
Every time my MacBook reached the 7% of battery power remaining, it'll give me a warning telling me that I'm running on reserve. Fine. I'll let it drain completely until it should sleep. Instead, the MacBook completely shuts down, every time. This has not happened before the logic board replacement. What could be done to resolve this?
Also, the serial number of my MacBook is not showing up in System Profiler or in About This Mac. It simply reads, "SystemSerialNumb". How could I fix this?
Thanks in advance,
Mark

You should try re-calibrating the battery. If that doesn't help then reset the PMU. If that fails then you may need to have the battery replaced.
The loss of the serial number is normal when the logic board is replaced.

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Battery serial number records

Hi
I suspect that when my computer battery has been swopped with a faulty one whilst in a shop that was going to sell it for me. When I took it there it worked perfectly. When I got the computer back now the battery won't charge.
I'd like to try and trace what the battery serial number for my computer is. The original one that came with my computer. Does anyone know of a way to trace this?
The About this Mac function brings up a different battery serial number to the one that is on the sticker of the battery. Is this possible?
Any help would be very much appreciated.

ntel-based Macs: Resetting the System Management Controller (SMC)
Last Modified: December 09, 2009
Article: HT3964
Summary
The System Management Controller (SMC) is responsible for many low-level functions on Intel-based Macs. These functions include:
Responding to presses of the power button
Responding to display lid opening and closing on portable Macs
Battery management
Thermal management
The SMS (Sudden Motion Sensor)
Ambient light sensing
Keyboard backlighting
Status Indicator Light (SIL) management
Battery status indicator lights
Selecting an external (instead of internal) video source for some iMac displays
It is possible that the SMC could encounter a problem that may cause unusual system behavior typically related to the symptoms described below. In some cases, resetting the SMC may be the only correct method to resolve the issue, however, an SMC reset should only be attempted after all other standard troubleshooting has been performed.
Products Affected
Portable Computers, Desktop Computers
Before Resetting the SMC
Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.
Press Command + Option + Escape to force quit any application that is not responding.
Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
Restart your Mac by by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
Shut down your Mac by by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.
If your Mac appears to be running normally but isn't responding, force the computer to shut down by pressing and holding the power button for 10 seconds. Note: You will lose any unsaved work in any open applications.
For Mac portables experiencing issues related to the MagSafe power adapter and/or battery, try:
Unplug the MagSafe power adapter from the Mac and the wall power socket for several seconds.
Shutdown the Mac. Physically remove and re-insert the battery (if it's removable) and startup the Mac.
If the issue is still not resolved after following the troubleshooting items above, an SMC reset may be necessary.
After performing normal troubleshooting, these symptoms may indicate that an SMC reset may be necessary:
Fans
The computer's fans speed up quickly and remain at high speed.
The computer's fans run at high speed although the computer is not experiencing heavy usage and is properly ventilated.
Lights
The keyboard backlight appears to behave incorrectly (on Mac computers that have this feature).
The Status Indicator Light (SIL) appears to behave incorrectly (on Mac computers that have an SIL).
Battery indicator lights, if present, appear to behave incorrectly (on portables that use non-removable batteries).
The display backlight doesn't respond correctly to ambient light changes on Mac computers that have this feature.
Power
The computer doesn't respond to the power button when pressed.
A portable Mac doesn't appear to respond properly when you close or open the lid.
The computer sleeps or shuts down unexpectedly.
The battery does not appear to be charging properly.
The MagSafe power adaptor LED doesn't appear to indicate the correct activity.
System Performance
The computer is running unusually slowly although it is not experiencing abnormally high CPU utilization.
Video
A computer that supports target display mode does not switch into or out of target display mode as expected.
A computer that supports target display mode switches into or out of target display mode at unexpected times.
Resetting the System Management Controller (SMC)
Resetting the SMC on Mac portables with a battery you can remove
Note: Learn about removing the battery on MacBook and MacBook Pro.
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery.
Press and hold the power button for 5 seconds.
Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer.
Resetting the SMC on portables with a battery you should not remove on your own
Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Resetting the SMC for Mac Pro, Intel-based iMac, Intel-based Mac mini, or Intel-based Xserve
Shut down the computer.
Unplug the computer's power cord.
Press and hold the power button for 5 seconds.
Release the power button.
Attach the computers power cable.
Press the power button to turn on the computer.
Message was edited by: Steve Lessard Jr
Actual Reset Procedures didn't originally copy

Battery Serial Number Report For Laptops?

Does anyone know if there is a way to get a report of the battery serial number via ARD 3?
Chris H.
G5 Desktop Mac OS X (10.4.7)

In theory it should be possible even though I have not tried it. Using system profiler you will be able to gather all sorts of data (Serial Number for computer and Battery Stats like charge capacity, power level, times charged etc... cant remember about Battery serial try it an see).
To run profiler from UNIX comand level, click on the ARD 3.0 Unix icon, type in "system_profiler" and save it as a template for future use.
Accessing system profiles with Terminal
You can generate a system profile with Terminal using the system_profiler command line tool. To use this tool, enter the following command in Terminal: /usr/sbin/system_profiler
For more information about the system_profiler command, enter "man" and system_profiler.

2 issues - Invalid Serial Number issue & Lightroom 5 Trial vs full version folder hierarchy question

Hello
not sure if I should split these two questions...
1 - Invalid Serial Number issue
I'm helping out a friend with their large photo collection and they bought Lightroom 5 and received the serial number but when we add this to Lightroom it states that it's invalid - I tried leaving it until the following week (I visit them weekly) and it still refusing the number - when I went into their Adobe account and took a look at downloads the option to download the full version is greyed out (or an x - I'm not sat on their computer right now so can't double check) but it wouldn't allow me to do anything so we just had the trial version.
anyone know what the issue is - shall I get them to contact Adobe to get them to take a look - I also had issues trying to find a customer support email address lol. (I seem to faffing with lots of websites/software/companies this week so getting a little frazzled!)
2 - Lightroom 5 Trial vs full version folder hierarchy question
This question is linked to the above i- I am wondering if the folders in Lightroom are different in the trial version vs the fully paid version.
I had set up some greeting card templates and contact sheet layouts for my friend and tried to transfer them to her computer but whilst, LR 'sees' the folders it just doesn't acknowledge the templates - I tried it several ways but I've not had that issue before so will that sort itself when I get the serial number fixed?
Thank you for any help or suggestions - hope you all have a good weekend :-)
Lenny

Hi Lenny, the two questions may be related but the trial is actually the same as the full version. I would suggest getting the serial number issue sorted out first. There have been known issues where a paid for product still shows up as a trial.There is not a lot the community can do. You need to contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Lightroom
2. Serial number issues or activating my product
3. Click on the blue button: Still need help? Contact us – then click the button marked “chat now”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away.
Click here to get help now Contact Customer Care

Serial number issue in STO PGR

HI
I am facing serial number issue after doing PGR
i am into STO process . Oce PGI for outbound delivery is created and then MIGO (PGR) will happen at recveing pant
issue is after MIGO (PGR) the serial number status must be in AVLB ..but it is still in EDEL ESTO ...
The AVLB status must come automatically in the equipment master.

Hi
I am doing through PO...we don't have inbound delivery process ... so i do MIGO with reference to PO
We have equipment master IE01/2.. plant is assigned after MIGO reeving plant is getting updated in the equipment master but the serial number status is not getting changed to AVLB.... also the serial number profile is with MMSL procedure.

Material Serial Number Issue.

Dear Friends,
Material Serial Number Issue.
Its better to explain with the example.
Material Number : ABCD with serial number as 123456
There is a reservation for the Material ABCD from work order, now the warehouse person Goods Issues for the reservation ABCD with serial number 06-123456.(he issued wrong serial number)
Correction action - Reverse Goods Issue for serial number 06-123456, now Goods issue for correct number as 123456. But the systems doesnot allows the serial number, error Material ABCD 123456 is already installed. Thenin IQ09 the material ABCD with SNO 123456 is INSTL Status.
Now question.
1. In 1st place how system allows the Goods issue for particular reservation with different serial number?
2. Without issuing the serial number 123456, how the status changed to INSTL???
3. How to solve this problem, need to change the stauts of Material 123456 as ESTO, then i can do goods issue,. how to change the status??
Regards,
Saravanan.S

Hi,
Ask the workcentre to give that materail with 202 or 262 mvt to you. Now with the new reservation issue the required serial number material to site.
System does not have the serial number in reservation slip.Manually u are assigning it diuring the MIGO.
Ramesh

CS4 Extended Serial Number issue

Hi
while registering CS4 Extended I have a problem. As Upgrade Version only CS3 Extended is shown, not my valid CS3.
Any ideas?

Serial number issues can only be handled by calling Adobe.
Bob

Macbook Pro Battery Serial Number

Recently I have given my Macbook pro to local apple service center as it suddenly turned off & never got started, I was informed by service center that it has some problem in its logic board so I need to replace it. but my Macbook is out of warranty period.. so they have quoted me Rs:39,000 for replacing the logic board.. that is simply out of question why would i spend 39,000 on the logic board, if I can buy Ipad even with the lesser price and it seems much more easy to use for me. so I've got my macbook back without rectifying it.
However last night I observed that its battery has come out from one side and was not flush with the rest of the casing. So i popped it open using the latch and tried to see if i could close it properly.
It seems like the battery has sort of expanded on one side, to the point where it's pushing up against the access panel and not letting it close completely.
I never gave my machine to service center like that, battery was exact fine, I am quite sure that battery is not of my macbook, it has been replaced with crashed battery while it was in the service center (as my macbook was in the service center for more then one month).
So i am looking for the way to find out if this battery is for my macbook or not. the problem is I don't even have its box or receipt which could include its configuration details and since my macbook has logic board problem so I am not even able to switch it on to check..
If some one can please tell me that serial number which is given on the Macbook Battery is the same as actual Macbook serial number which i can see in Battery bay; I can see both serial no's differs.
i am not sure if batteries have its different serial numbers from the machine serial numbers? if some can tell me this so that I can go back to service center with the concern or if battery serial no is suppose to be different then please suggest me how can i go about notifying same to service center, I mean if they would deny and won't accept; either battery has been changed or damage to the battery has been caused by them; then i would have no proof to prove this.
Please suggest??

Your battery's serial number was never the same as your MBP's serial number, and there is no way for you to tell whether another battery was substituted for yours in the shop unless you have a record of the original battery's number. Your MBP's original purchase receipt and packaging would not have included the serial numbers of components and subassemblies like the battery — only the whole computer's serial number.
Batteries sometimes swell abruptly as they approach the ends of their useful lives, and it's entirely possible that your battery did so while it was in the shop for a month. Now you will need a new battery as well as a new logic board if you want to continue using the computer. But because you aren't willing to pay the cost of a logic board replacement, the battery doesn't matter.
If an iPad would meet your needs, buy it.

Acrobat 9 Standard - Invalid Serial Number Issue

I had Acrobat 9 standard on my machine and after a hard drive crash, I have not been able to re-install the app. I keep on getting invalid serial number. Can anyone help?

has anybody found a solution? I'm having the same issue.

Has the photoshop elements 12 serial number issue been fixed? is there a version that works?

I bought a new in the box photoshop elements 12 just before christmas new in the box from Amazon. I tried to install but it said the serial number was invalid. I talked to help staff for hours and could not get it to work. Did this issue ever get fixed? Is there a version of photoshop elements that will work? By work I mean when you enter the serial number on the package that you can install and the serial number will work. I am replacing photoshop elements 7 which says I have installed it too many times.
Yes I have installed it many times, through computer upgrades (same home built computer) and many many many crashes... I need help

Scroll down to "Chat now."
Trials | Download, install

BIOS Serial Number Issue.

I am using Lenovo g50-70. When I type "wmic bios get serialnumber" on the command prompt.It is showing numeric values instead of alpha numeric. I already installed BIOS software, still showing numeric values. Please give me answers to my questions. 1) Is BIOS and Product serial number both are same? 2) Is BIOS serial number is numeric or alpha numeric? 3) Is there any possibility to put/change BIOS serial number as Product Serial number? If yes How can I? Please answer my questions and give me suggessions ASAP.Its very urgent to update BIOS Serial Number

Hi Marije,
Welcome to the Forums
As per the query we understood that you are facing issue with touchpad in your Lenovo G50 laptop.
Serial number will be alpha numeric, as you have mentioned it shows only numeric you can make a BIOS default, restart the system and keeps tapping f9 key and select make BIOS default option.
Can you share the snap shot of the BIOS through private message so that we can validate the issue.
Click here to send the private message.
Hope this helps. Do post back if the issue persists.
Best regards,
Ashwin. S

Battery serial number on my mac

recently I've given my macbook pro for harrdisk repair and after I took it back my battery doesn't last as long as it use to. I have a suspicion that they have kept my original battery and replaced it with an older one. is there any way you could track the original battery's serial number. my mac's serial is C17FXK7TDH2G.

Try the info from this thread.
https://discussions.apple.com/message/19269698#19269698

Third Party replaced Motherboard under warrantee, did a great job. Serial Number issue

IdeaCentre B500 Serial Number is reflected in bios as not matching since the MB changed today. Is that going to cause any issues with future warrantee work (which I don’t expect) and will it effect any other functions such as recovery is needed

No, not a refurbished phone. Brand new in the packaging from Vodafone. I am currently researching the alleged "third party hardware" and believe it is the dock connector that Apple claim they didn't put there. These retail at about £4.99. Believe me, if I had had a third party repair of a £4.99 piece of kit I would just do it again not take it to Apple to try and fix. There is no logic to it. I'm not going to go down the cynical route of the fact that this "intruder discovery" was made whilst the phone was out of my sight being worked on by their repair staff!?!?
I have also discovered there is no one to email at Apple to complain. The only suggestions appear to be phoning or the Genius Bar. Obviously, I've been to the Genius Bar to be told that they won't do anything because of this mysterious intruder in their phone.
Further, I am now in a position where I cannot dispute that the phone has been opened as it now has; by Apple. The staff admitted that before they opened it "it didn't appear to have been opened before" but they stuck by their "we won't do anything" stance upon their discovery.
I've got a photo of the inside of the phone and to my untrained eye everything appears immaculate. None of of the screw heads, numerous of which would have to be removed and replaced for the "intruder" to get in there, are marked in anyway. Can't see why anyone would go to the trouble.
The phone isn't even under warranty so it's not like I'm trying to get a new for old - I just wanted it fixed by the "experts".
Rest assured, I will get to the bottom of this.

Trial mode and serial number issue with Creative Cloud

Hello,
I recently bought a CC membership but I seem to be getting the same trial mode/serial number window others have been receiving when trying to open a Creative Cloud app. I've already spoken with two Adobe techs without any resolves. I've uninstalled and reinstalled CC, I renamed an OOBE file that the tech suggested I do and looked into the Language preferences. I'm on an iMac 10.8.4.
I'm really not technically minded but to me it seems like something continues to read my original CS6 trial I had previously. I've since uninstalled it but something remains perhaps My only thoughts at this point would be to make sure I have any recent files backed up then perhaps use Time Machine and revert back to before I installed CC then try installing again OR do the trial and hope once the 30 days are up it will read my paid account.
I would really appriciate any feedback. I've used far too many excuses at work having missed deadlines due to this issue.
Thank you

Okay, I think I have it solved *fingers crossed* by following this:
Mac:
1. Please click on "Go" and navigate to /private/etc
2. Open "hosts" file and check out for any entries for Adobe.com
3. Remove the entries and save the file
4. try again launching any product from CS6
Thanks
- Nitin
I did a backup of the hosts file and labelled it "hosts-backup" and put it on my desktop, then made another copy of the hosts file (since you can't alter the original). This time I removed ALL the Adobe entries and named the file "hosts", and saved that to the desktop. I then replaced the original hosts file with the altered saved version by dragging it into the etc folder.
I started up Flash cc and it worked! I've since downloaded PS cc and it's opened as well. I just hope it continues to function...

Apple Time Capsule Serial Number Issue

Can anyone from Apple explain why when you add in a Time Capsule serial number it is recognised on some areas of the site and not on others?

Welcome to the discussion area!
We're all end users here on the forum, just like you. Apple likely does not even read these boards, and even if they do, there has never been an official response from them.
You need to call Apple customer support directly to review your issue.

Battery & serial number issues.

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