Battery stopped charging when Satellite C connected to the mains

My battery has stopped charging when I plug my laptop into the mains. It continues to lose battery life until there is zero charge and then shuts down. Only then will it let me re-charge the battery.
The only other option i seem to have is to switch my computer off, shut down all documents and leave it for 15 minutes before plugging into the mains.
This is obviously very disruptive! Can anyone help?
Many thanks
Marc

Hi
Im not quite sure whats wrong with your notebook
Are you able to use the notebook without plugged in battery but connected to the mains?
If the AC adaptor is ok, you should be able to use the notebook connected to the mains only
Lets assume the AC adaptor is ok in such case either the battery or the power supply electronic which is part of the motherboard may malfunction
Its difficult to say if your battery is faulty this needs to be tested but I think its not worth to purchase a new battery just for testing purposes therefore I would ask an technician to check this before buying a new part.
PS: is your BIOS up to date?

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