Battery usage won't display in settings on iPad Air

How can I get my usage since last charge to display in settings on my iPad Air?? I have done a hard reset and really do not want to to do a restore reset as Apple does not know how to fix the problem And that's the only option that they have given me.  I have only had to charge my ipad 3 times since receiving it, and it has never displayed the time. Any suggestions would be great!!

My brand new ipad air 1 is not displaying the battery usage figures. I did an 18 hour charge before using it and expected the values to be shown.
Please help

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