Battery w/a red line or bolt going through it and a blank screen- HELP

my phone was working and then I went to plug it in to charge, the screen went blank and a battery symbol with a red line through it came on. A Red LED light appeared. I tried to charge it for it was low but still nothing. I took the battery out and back in, charged it and still nothing. I had it charge all night and still the same blank screen w/battery symbol and red line.
do I need a new battery? what can I do to get my screen back and my phone working?? my phone was working prior to this.

Welcme to the Frums
Where did you get your battery? Make sure it is the correct one for your curve and I would take it back. Maybe it was an old stock battery?
Nurse-Berry
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Battery Icon with Red Line on BB 8310

So, how pervasive is the problem of theBlackberry 8310 and its icon with the red line across from it? Is it a problem with the battery? Or is it a problemwith the phone? IS there any fix?
Mine came brand new in a box a few daysago. It came with a blue battery (C-S2). As soon as I put the battery into thephone, the dreaded Icon (battery with a red line through it) showed up. I charged it, thinking that means the batteryis empty and left it charging for over 5 hours, hoping the Icon will go away.It never did, and now 4 days later and an infinite number of battery pulls, some with a twist or two, it is still there. If it was any otherpiece of technology I would dismiss it as junk. But, oh, this is the famous BB.
Instead, I did some research, have spentupwards of 15 hours over the last 4 days, trying to figure it out. I ran intolots of things on the Net, including the crackberry postings with people sayingthat they got rid of the problem by dropping (!!) the BB from 3-4 feet,sometimes repeatedly, until it fixed itself. Others report the problem aftersome time of use (flaky construction?). On this forum alone there are at least4 recent postings with the identical problem (search for “8310 battery line”and find the post of “Spyridonas” 12-13-08, of “black_black_b” 06-10-09, of “hades” 09-27-09 and of “Alien_X” 09-28-09. None of those seems to have got the attentionof anyone from RIM, and nobody offered any meaningful solution. As people have reported time and again, it isvery unlikely to be the problem with the battery, so we are left to conclude thatthe phones are lemons.
We spend lots of money for a useless pieceof junk and nobody at RIM cares. If this was a car, it would have been recalled a long time ago. I will get my money back and buy somethingelse, maybe a Nokia or even a Moto. Watch out RIM, you are pissing off a lot ofpeople, and some of them are the wrong people to piss off.

Alien_X wrote:
I did not overlook anything.
I think you did. You pointed out each instance you could find when this fix did not work. You failed to point out the dozens of times this fix did work.
So, to answer your initial post questions:
So, how pervasive is the problem of theBlackberry 8310 and its icon with the red line across from it?
Not very pervasive. It certainly is not one of the top ten problems judging from the questions I see asked here and elsewhere.
Is it a problem with the battery?
Could be. Have you tried a brand new battery (I forget if you said).
Or is it a problemwith the phone?
Again, could be. There could be an issue with your battery contacts on the device.
IS there any fix?
For most, yes. We've been over that.
Try cleaning the contacts on the device. See if that helps. Try a new battery... and often new batteries are very low or close to dead upon purchase so follow the directions above to charge and bootup.
Alien_X wrote:
To: JSanders,
I had already seen this bit of lame “advice” that has been circulating on BB boards and hadtried it several times,
Oh, thank you so much. You know, you get what you give. Your initial post above did not state what you had tried several times. We don't read minds, well, I don't at least.
Alien_X wrote:
Anytime you buy a brand new item and it fails to work after 4 days of trying anything you can find I”d say you got a lemon.
You've had it four days, brand new, and you haven't returned it for a new device? That would be my first suggestion had you stated that first off. I would not keep that device if first off it didn't work. But a lemon? Nah, it's not a pervasive problem inherent to the model, which is what a lemon is normally defined as.
Alien_X wrote:
My name is neither Gambino nor Gotti,
eh, your threats make it seem so, or that you want to be. Has nothing to do with race, just your attitude here.
Alien_X wrote:
To: JSanders,
  offer no meaningful assistance whatsoever, especially for a problem that has been known for at least 10 months.
Four days or ten months?
Alien_X wrote:
Sorry to everyone else, but the personal attack was not warranted and it needed a response.
This is a community support forum. Your post above just reaks of attitude. If you're expecting users here to flock to your post to help out with that kind of attitude and silly threats, well, as you can see, it just didn't happen.
Try being nice and seeking assistance, you might just get a better response. There's been NO personal attacks on you, I don't operate that way.
Alien_X wrote:
To: JSanders,
On Moto, much as you deride it,
I'm afraid that is just indicative of whole problem here, I don't think you are reading these posts. I didn't deride the Motorola. I said you'd love it, unless you consider that derision. How odd that you would. They have great devices.
Good luck.
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My kid just got an iPod 5th gen (today from Santa) and it won't power up or charge. The only response is when I connect the USB and press the power button or front button the Battery appears with red line and lightning symbol. No other response at all.

Sorry about the long title.....its my first post.
My kid just got a brand new iPod 5th generation (today from Santa) and it won't power up or charge. The only response is when I connect the USB and press the power button or front button the Battery appears with red line on left and lightning symbol below. There is no other response at all no matter what I do, including holding both buttons down for extended period. My other kid got one and it works perfectly.....I have interchanged usb cables ports etc. but still no response....I would really appreciate any help.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Make an appointment at the Genius Bar of an Apple store since you have a hardware problem with the iPod. This is because as you said the same cable works with another iPod.
Apple Retail Store - Genius Bar

Battety problems - blank screen wit battery sign with red line

I have the blackberry 8900 curve. Recently when I put my phone on charge it would turn my BB off and turn it self back on again. My battery was about 2% and I put it on charge and the phone turned off but when I looked at my phone the red light came on and then blank screen with a battery sign with a red line through it.
I got some advice to take out battery, sim card and memory card. Which I did and my BB turned back on. However my battery was still dead so I put it back on charge and it turned off and since then my BB hasn't turned back in. I've left it on charge and nothing.
Would really appreciate it if someone could help me out on this.
K.sandhu

Excellent advice! I just had the same thing happen to me and your post solution fixed my phone.

I am getting a pic of the battery with a red line around its base?.

I am getting a pic of a battery with a red line around its base. Does this mean the battery needs replacing?

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Powercfg sets power plan with never sleep but system goes to sleep and locks the screen

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I am using Dell XPS 8500 desktop with Windows 7 Home Premium, so battery and closed lid settings do not apply as they do not exist on this computer, so those settings are not at issue.
Thank you
Isa Ten

Hi Isa,
Based on your goal "The goal here is to switch at this time from power option that has sleep in 1 hour (Balanced) to the power option that never sleeps.", why didn't you set the Balanced option to never sleep?
If you just ant it at one time to switch, you need another task to change back. Otherwise, it keep "never sleep" and "high perf"status.
Meanwhille, check your hibernate status of these power plan under sleep tab:
Power Options->Change Plan Settings->Change Advanced settings, you see a tap "Sleep"
Karen Hu
TechNet Community Support

I used to be able to download files from the Harddrive of my Sony Handycam, but now it won't let me import them while going through "log and transfer." I have tried to update my settings, but this doesn't seem to work. Any help would be much appreciated

I used to be able to download files from the Harddrive of my Sony Handycam, but now it won't let me import them while going through "log and transfer." I have tried to update my settings, but this doesn't seem to work. Any help would be much appreciated

Hard Drive: The Hard Drive is on my camera (Sony Handycam)
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I am having trouble sending text messages. They aren't always going through. And sometimes I'm not receiving text messages. I also have voicemails that I didn't receive until late at night that were left early in the day. I need to resolve this issue ASA

I am having trouble sending text messages. They aren't always going through. And sometimes I'm not receiving text messages. I also have voicemails that I didn't receive until late at night that were left early in the day. I need to resolve this issue ASAP!

julie@remax,
I know that this would concern me just the same and we want to make sure that your device is connected and receiving these notifications when available. How long have you been having this issue? Are you receiving a specific error message when sending a message? Are you aware if this happens in one location specifically or everywhere you go? Does the issue with messaging occur with all numbers? Share some details, so that we may assist.
AdamG_VZW
Follow us on Twitter @VZWSupport

When we go to view albums from our iphoto library on apple tv it takes forever to load and then it only plays between 24 and 35 photos then goes back to the start. Then it goes through again and displays 1 more photo each time. Please help!

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It's likely that your Library database has been damaged in all the crashing.
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Battery icon with red line

I have a curve that only displays the battery icon with the red line thru it.
I have tried 3 different batteries in it and have also tried reloading the OS thru DM but no luck. I have a second Curve that works just fine with all the batteries I have for it.
Is there anyother way to reload the OS without using DM to do it? or any other cure for the battery problem
keswan
Tech Assistant
Smith International
Two to the body, One to the head
We prefer them alive
But, We'll take them dead

Hi and welcome to the forums!
Try doing the application load with the battery out. It will error out and give a message similar to "unable to connect to device during a multi-stage load operation". Once you get the error, put the battery back in and try the application load again.
You may have to try this four or five times, but if you can "spark" it for the second it looks for the PIN and gets connected you can finish the load.
Make sense?
Thanks,
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Battery symbol with red line thru it

how do you fix the blackberry with a battery symbol with a red line thru it?

Try this first:
Leave the device to charge 2-3 hours, and then, still connected to the USB cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage).
If it doesn't boot--try using a wall outlet charger if you are not. If you are connected via USB to the PC, make certain that you have Desktop Manager (or the USB device drivers) installed, which you can download below.
Make certain your USB cable is connected to one of the PC's main rear USB ports. Not a USB hub, nor a monitor USB port, nor a USB port on the front of the PC.
Download Desktop Manager from here:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blank screen showing battery sign with red line - possible solution

Hi to everybody,
I had a little issue with my Blackberry curve 8350i, but I think this might go with several models. One day my Blacberry updated an application and restarted, but when restarting suddenly I got a blank screen showing a battery sign with a red line. I took out the battery and put it in again, but no luck. I searched on many forums if anyone experienced the same as me. I found a lot of topics but no solution. I called tech support of my service provide and fortunatelly I talked to a tech guy who was willing to help. He said that this error message usually might appear when the battery is faulty, not original (not my case) or device is not working, but before taking a final statement he wanted me to try something first. He said to take out the battery, the SIM card and any extern memory card. Then to clean any contacts with air. I followed his instructions and after that the device worked again without any problems. I would like to share this experience on this forum maybe this will help other to to solve similar issues.
Best regards,
Julix

Excellent advice! I just had the same thing happen to me and your post solution fixed my phone.

8800, battery symbol with red line through it. Won't boot. Please help!!!

I recently bought a 8800 and when I inserted a battery, all I got was a battery symbol with a red line through it on a dim screen. I changed batteries, tried to charge it via USB and from a wall outlet to no avail. I tried cleaning the contacts and tried uploading t a new OS, but it wont recognize the phone being connected when it actually is.    I am at the end of my rope with this phone and can't figure out what else to do. Is it just gone? Please help me
Solved!
Go to Solution.

Leave the device to charge 2-3 hours, and then, still connected to the USB cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage).
If it doesn't boot--try using a wall outlet charger if you are not. If you are connected via USB to the PC, make certain that you have Desktop Manager (or the USB device drivers) installed, which you can download below.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Phone turns off & won't turn back on. Flashing battery image w/ red line

I've been having an issue for a few days where my Curve 8330 will randomly "shut off", and then try to reboot but come to a screen with a battery and a flashing red line on it. It will come back into the OS occasionally, and work normally for hours, and then the cycle repeats itself. I've done battery pulls, bought a new battery and tried that, charged via wall and USB, and nothing seems to stop this from happening.
Based on other posts here, the only two reasons I've found for this is bad battery (which would not seem to be the case, since it happens on two batteries), or water damage (water never came near the phone, and the water sensitive stickers on the batteries indicate no water damage). Is there any other possibility besides having a defective phone? It's worked for three months without issues. Are there any ways to fix this besides a warranty swap/repair?
Thanks!

try a security wipe, doubt it will work but worth a try
backup device
options- security options- general settings
menu button- wipe handheld
wait till you BB reboots adn test it again without restoring your backup
if that doesnt work, try this
make sure you have DTM 4.7 or 5.0 installed and closed
plug in BB
click on start- run and type
cmd
press enter, then type
cd c:\program files\common files\research in motion\apploader
press enter, then type
loader.exe /resettofactory
press enter
wait till you BB reboots adn test it again without restoring your backup.

Battery w/a red line or bolt going through it and a blank screen- HELP

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