Battery with 27 cycles NOT charging - stuck on 62% with Amperage (mA): 0

Hi All,
I replaced a 312 cycles bulging battery last October with a third party one that has been fine until last night. My son was playing WOW (which was running from his external firewire HDD) and also watching a DVD while running on the battery ONLY. It suddenly shut down with the battery at 62% and now will not run off the battery. When the magsafe charger is connected it starts up OK, but the LED on the plug remains green, and battery info says -
Battery Information:
Battery Installed: Yes
First low level warning: No
Full Charge Capacity (mAh): 5957
Remaining Capacity (mAh): 3719
Amperage (mA): 0
Voltage (mV): 11610
Cycle Count: 27
AC Charger Information:
Connected: Yes
Charging: No
I have searched this part of the forum for possible solutions, and reset the SMC, with no change to the situation. I have not yet tried resetting the PRAM. This morning I was able to try a battery from another MacbookPro, and it started up and ran fine, and the charger when connected went orange and charged correctly. This would seem to confirm that all is OK with my MacbookPro's SMC and that the problem lies with the battery status not now being correctly "seen" by the MacbookPro. I read somewhere in my searches that the battery has its own microchip controller, and so am wondering if the sudden shutdown was due to the battery current capacity being exceeded by the demands of the fully worked processor running WOW, and the external firewire drive plus DVD running - and the software running the battery's controller becoming corrupted. If this was the case, can the battery controller be fixed, "re-booted" or re-installed somehow? Anyway, any advice will be gladly received at this point, even if the news is that my son's actions have now "killed" the battery and its time for another one!

Thanks Michael and Rod for your responses, and thanks Rod for suggesting the local battery specialist who I will contact tomorrow. In the meantime, casting my search wider through Google, looking for information on how to possibly re-condition MacbookPro batteries, I found some information in another forum that stated:
+sudden shutdown is a very clear symptom of a failed internal cell.+
>
+> > it sounds like there may be a defective cell in the battery.+
>
+> If a cell where defective, would it register 96% of the original on+
+> coco?+
+sure. the cell can be charged, it just doesn't hold the charge for very+
+long. That cell is first to discharge and then it might reverse charge+
+from the other healthy cells. The output voltage of the battery pack+
+drops, and if it drops below the minimum to run the computer, it+
+suddenly shuts down with no warning.+
. . . so I am now wondering if the battery may have one cell that is not as good as the others, and the intensive drain caused the sudden shutdown when the battery voltage dropped when that cell was depleted. If that was the case, the battery may be fine for normal use for many cycles yet if the depleted cell can be given a kick start possibly by a battery re-condition expert such as you suggest. I will follow this course and report their findings.
Thanks!

Similar Messages

  • The clock on my ipad seems to be stuck? Could this have anything to do with my not being able to connect with FaceTime ?

    The clock on my iPad seems to be stuck ? Could this have anything to do with me not being able to connect with FaceTime ?

    In order to backup to iCloud the iPad must be plugged into a power source, connected to WiFi and locked - meaning that it must be asleep - or with the lock screen only visible. This is for automatic backups.
    If the iPad is not responding at all to any user input, try restarting it or resetting it and see if you can take the steps necessary to back up. You can initiate the backup manually as well.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • I run  hard hardware test on my macbook white an found error like this 4SNS/1/40000001:VPOR-0.578 and i replace my new battery but it not charging,help me!!

    i run  hard hardware test on my macbook white an found error like this 4SNS/1/40000001:VPOR-0.578 and i replace my new battery but it not charging,help me!!

    Bring it in for service.  Anytime hardware test detects an error, that's an indication the service department needs to fix it.

  • HT1386 i tried to sync my ipad to my itunes using usb but it will say not charging,, i can sync with my ipod touch without any problem... please help..

    i tried to sync my ipad to my itunes using usb but it will say not charging,, i can sync with my ipod touch without any problem... please help..

    From http://support.apple.com/kb/HT4060 :
    The fastest way to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter. When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge, but only when it's in sleep mode.
    iPods need less power to charge them (their wall charger is half the power of the iPad's, 5W as opposed to 10W), so are more likely to charge via USB

  • Battery status showing "not charging" when power adapter is plugged in

    I just bought a brand new Magsafe adapter 60w for my macbook but it seems that when i plugged in to my macbook, the battery status showed "not charging".  I have to disconnect and plug in again.  This also happened when I used my previous power adapter, that is why I got a new one.  Is this a common problem?  Please advise what could be done.

    Hi
    Try resetting the SMC. This sometimes solves this type of problem, in fact, it's listed as one of the reasons why you should try this:
    http://support.apple.com/kb/ht3964
    Bob

  • Battery indicator says not charging

    My battery indicator says "not charging" when I am using the mag safe and the green light is on. When off the mag safe the battery is running down and I am currently at 18%.

    Reset the SMC:
    http://support.apple.com/kb/HT3964

  • Battery icon says (Not Charging)...help?

    My battery icon says (not charging) and it won't charge. The battery is dead but the AC adaptor seems to work just fine. As soon as I unplug it results in the computer going off though. Any help?

    Hi and welcome to the Apple Discussions.
    First, make sure that you have the most updated firmware and battery update for your macbook. You can also try resetting the SMC of your computer. Here are the steps:
    http://docs.info.apple.com/article.html?artnum=303319

  • GR with backflush not for reporting point logic with autom. GR option

    Dear Experts,
    While doing backflashing though MFBF we are getting following error
    "GR with backflush not for reporting point logic with autom. GR option"
    We have maintained 5 production version for this material while calling with first production version we are getting the error.
    Rate routing & BOM maintanied for the FERT material
    Thanks

    Did you check the BackFlash option are actuvated in the following places ?
    1. In the Rate routing, the backflush indicator is set in the component assignment.-CA22
    2. In the material master record, the backflush indicator has the characteristic "Always backflush".-MRP3
    3. In the material master record, the backflush indicator has the characteristic "Work center decides", the indicator being set in the work center.-CR21-Basic Data View .
    4.Goto-MM02-MRP4 View -Select the PV-Goto Details -Check particularly this production version REM Allowed or not
    5.You should use REM-Profile -0004/0003  where RP and Auto GR with RP at last Back Flashing Activated .
    6.Check Rate Routing Operation Control Key -Auto GR  with indicator Confirmation required
    Regards
    JH
    Edited by: Jiaul Haque on Jun 22, 2010 11:19 AM

  • G470 Laptop not charging stuck in 0%

    Hi everyone ,
    i have a lenovo g470 laptop installed with Win 8 
    1.laptop is not charging and the battery level is stuck in 2% [AC plugged]
    2.battery is not draining as well it's stuck on 0% for more than hour [on battery 
    your help is very much appreciated 
    regards 
    Solved!
    Go to Solution.

    Hi Sandy,
    Welcome to Lenovo Community!
    Lenovo’s Energy Management interface tool allows user-modification of system settings to make better use of available energy when running mobile versus stationary. Function also allows you to set options for screen brightness, CPU speed and other features which might impact mobile run time. Battery Gauge Reset can only be checked while performing the reset. Battery Gauge Management will not affect the battery but instead increases the life by changing specific settings. The Battery can be used after the Gauge Reset.
    As you have performed all the troubleshooting steps and the issue persists. I would strongly suggest you to contact our Technical Support for further Assistance to get the details of the nearest Authorized Service Center to get the issue analyzed.
    Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
    Do post us back for further queries.
    Best Regards
    Shiva Kumar
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • HT3964 Installed a new battery for a Macbook 2,1 New battery not charging. Battery symbol shows (Not charging) and replace battery. Green LED on magsafe connection. Disconnection results in an instant shutdown.

    I have just installed a new Battery after the old one showed (Not Charging) and when you clicked on this icon the dropdown"condition replace now". Problem now is the computer still shows the same message in the top bar (Not Charging) and the dropdown also shows "condition relace now". the magsafe show the greem LED i.e not charging, but providing power. If you disconnect the magsafe the computer powers off instantly confirming we have power. I have carried out resetting the SMC controller and still no change. Tested the standby voltage on the magsafe pins etc, all in spec. What should I do now, as I don't want to keep spending more and more. Bellow is the info from the system profiler.
    Battery Information:
      Model Information:
      Manufacturer:          DP
      Device name:          ASMB016
      Pack Lot Code:          0002
      PCB Lot Code:          0000
      Firmware Version:          102a
      Hardware Revision:          0500
      Cell Revision:          0102
      Charge Information:
      Charge remaining (mAh):          0
      Fully charged:          No
      Charging:          No
      Full charge capacity (mAh):          0
      Health Information:
      Cycle count:          1
      Condition:          Replace Now
      Battery Installed:          Yes
      Amperage (mA):          0
      Voltage (mV):          6940
    System Power Settings:
      AC Power:
      System Sleep Timer (Minutes):          10
      Disk Sleep Timer (Minutes):          10
      Display Sleep Timer (Minutes):          10
      Automatic Restart On Power Loss:          No
      Wake On AC Change:          No
      Wake On Clamshell Open:          Yes
      Wake On LAN:          No
      Current Power Source:          Yes
      Display Sleep Uses Dim:          Yes
      Battery Power:
      System Sleep Timer (Minutes):          10
      Disk Sleep Timer (Minutes):          10
      Display Sleep Timer (Minutes):          2
      Wake On AC Change:          No
      Wake On Clamshell Open:          Yes
      Display Sleep Uses Dim:          Yes
      Reduce Brightness:          Yes
    Hardware Configuration:
      UPS Installed:          No
    AC Charger Information:
      Connected:          Yes
      ID:          0x0100
      Wattage (W):          60
      Revision:          0x0000
      Family:          0x00ba
      Serial Number:          0x00391563
      Charging:          No

    Interesting, since I'm experiencing similar issues (https://discussions.apple.com/message/20098653#20098653)
    But before you go back, try this first: http://support.apple.com/kb/HT3421
    I have a different device name, but it just might work for yours.

  • A135-S4527 Battery plugged in, not charging

    There are 1000s of posts on the net but no solution is working. I'm summarizing the problem for those who are already frustrated by seeing solutions in the following order and did not work, so please do not provide any solution mentioned below 1. charger/cord/plug/outlet not working 2. battery dated non working 3. battery contacts unclean 4. restart / push power switch for 30 secs etc There are many where any of the above doesn't work as permanent solution. Sometimes it seems as working but it doesnt last for longer. Now stating the problem of mine specifically My battery was gone. I knew that when this started. The issue was, even if the AC Adapter is connected and the battery is ON and detected, it would always say x% remaining (Plugged in, not charging) - where x is < 100% . This message is so frustrating (even now I'm seeing this and I need to post before the battery gets discharged) Why would a AC Adapter not charge when it is connected and battery is charged less than 100%? Even if lets say a battery pack is not holding enough charge, it should attempt to continuously charge if the charge is less than 100% This has started when I upgraded the laptop Toshiba Satellite A135-S4527 to Win 7. I've replaced the battery with a new one and only thing I can charge the battery is shut down and keep the laptop with battery connected with AC Adapter. Since last few days even the red charging LED has stopped showing up. I've found that the problem is related to "Microsoft ACPI Compliant Control Method battery" Have perfomed all sorts of instructions as given but none works Funniest part is when this message is on and battery is not charging while AC Adapter is connected, it is still drawing power off the battery as the % goes down and it simply knocks off when battery is fully discharged, completely ignoring that the AC Adapter is connected (Yes, it is connected as you can see the icon with the pin) I'd stop here for some advise before this goes off again. Thank you so much for your attention
    Solved!
    Go to Solution.

    This method did not work for me.  I found a Youtube video that shows 12 steps to follow.  It worked.  https://www.youtube.com/watch?v=Lx62t6qZ34U

  • HP laptop battery plugged in not charg.....

    I bought a HP Mini 5101 from US in April .I had the common problem of charger being plugged in but not charging, I tried all the reboot and tapping the power button etc, etc... None worked, so as long as the computer worked when plugged in I carried on, until now. It has completely died on me now, so help...

    1) if the battery is charged for around 90%(depends on model to model it may be 80% also) its normal to avoid anty unwanted charge cycle. this will help improve battery life.
    2) if the machine is not charging because to used in too hot ambient temprature or its heating up for some reason. option is to let the machine cool down and it will start charging. this is again technology limitation and safety measure.
    if above are not true:  Try this:
    Disconnect AC
    Shutdown
    Remove battery
    Connect AC
    Startup
    Open Device Manager
    Click the plus (+) sign next to Batteries category, right-click All of the "Microsoft ACPI Compliant Control Method Battery" listings, and select Uninstall In the "Confirm Device Uninstall" dialog box, click OK. (it’s ok if you only have 1 of these listings).
    Click the plus (+) sign next to System Devices.
    Right-click the “ACPI Fixed Features Button" and select Uninstall. In the "Confirm Device Uninstall" dialog box, click OK.
    Shutdown
    Disconnect AC
    Insert battery
    Connect AC
    Startup
    hope it helps, Good Luck !
    Regards,
    WW
    “I am an HP Employee“
    ***** Click the KUDOS star on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem***

  • Red battery showing but not charging and button not working

    My daughters iphone 3G is showing a red battery when plugged in but not charging, it always shows 20%.  Also the button isn't working, so I can't reboot.  I have plugged it into the PC and it doesn't recognise the device?? what is going on with this?

    same problem here, on the Black MacBook, purchased in April 2008.
    0% icon and the green lid.
    I tried restarting, reseting etc ... without any success.

  • My I Pod touch will not charge on any computer, with any cable or in any wall outlet.  No sleep mode....nothing.  I can not get it to power on at all now

    I have tried multiple cables, multiple computers and it appears to be dead.  When I went to the Apple Store they tried to sell me a new one.....not what I wanted.  I asked about a new battery but was told no.  How do I retrieve the data on my I Pod???  Cannot even look into resetting it because it will not power on at all.

    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar                          
    Also:
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • HP Zbook15 not charging battery; AC adapter works, Battery works bu not charging

    Window 7 OS. Zbook battery wont charge. I checked it via HP battery health check and it show OK, Discharging, capacity 91%. Battery health check could came back that AC adapter not present, however it was plugged in and power the the computer. The AC adpter works and powers computer. But when battery is installed the plugged in icon does not show. The plgged in icon only shows when battery is removed. This is NOT a failed battery or failed AC Adapter problem. Both check out completely by exchange with another same model laptop. How can I get my computer to recharge the battery?

    1. SMC reset
    Category: Hardware related
    Instructions: https://support.apple.com/kb/HT3964
    Problems solved: Machine is not booting, power button pressed and nothing happens, problems with indicators, Magsafe has wrong lights, battery is not charging, monitor issues etc.  If the battery is not charged (from like letting it sleep too long), let the Mac charge up awhile first.
    Other related problems:
    Magsafe issues: https://support.apple.com/kb/TS1713   https://support.apple.com/kb/TS4127
    Laptop won't power up  https://support.apple.com/kb/TS1365
    Computer won't power up  https://support.apple.com/kb/HT3964
    Find the closest Apple repair or distributor:  https://support.apple.com/kb/HT1434

Maybe you are looking for

  • Error while uploading Inspection plan

    Dear Friends, I am creating inspection plans using BDC. The MIChas 2 versions. When i am using version 1, the inspection plan is created. Whereas when i am using MIC version 2 i am getting error "error occured while checking type group".Kindly let me

  • Error while activating DSO req-reg

    Hi Experts, I was trying to load data from a flat file. I got my data till PSA level. I have executed the DTP from datasource to DSO and when i am trying to activate the request i got request status red and error message says "Request is already (par

  • Upgrade 10.2.0.4 SE to 11.2.0.3 EE

    Hi experts! I'm planning to upgrade an existing 10.2.0.4 Standard Edition database to 11.2.0.3 Enterprise Edition and have a related question after getting a little uncertain looking at the MOS note . "How to Convert Database from Standard to Enterpr

  • ORA-30625

    Hi, I have created custom insert button in my form and i have written following code on CUSTOM PL/SQL EVENT handler onINSERT( p_block_name => p_block_name , p_object_name => p_object_name, p_instance => p_instance , p_event_type => p_event_type , p_u

  • Transferring DW license from crashed computer

    My old iMac's hard-drive crashed and the folks at the Apple store were only able to get our pictures and videos off the old machine. We bought a new iMac and I tried re-installing DreamWeaver MX 2004 on the new machine and the installation is success