Battery won't charge but will run on power adapter

My macbook pro is less than 1 month old and it won't charge when plugged in but will run on the power adapter. The problem started a few days ago and I have tried many different outlets.

Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If resetting SMC does not help, you have to take the MBP to the Apple store to have it checked.
Best.

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Battery won't charge, but will run on the adapter power.

I've had my MBP for about a month now. The problem I've had for the past few days is that the computer will work completely fine when it's plugged in, however the battery won't charge. Once the adapter gets removed, I get the popup that tells me that I'm on reserve battery power. When I click on the battery icon at the top right of the screen, it tells me that the battery is not charging, but it also tells me that the power source is the power adapter.

You need to take it to an Apple store or AASP and have them run a diagnostic on your battery and power adapter. If either is bad they will replace them, and if it's not the battery or power adapter, then it's probably the logic board.

My battery won't charge, but the computer and power adapter show all signs it should be. Help?

Last night, when both my power adapter and laptop were showing signs that I was fully charged, my computer suddenly died. I restarted my computer, and it said my battery was at 0%. That night, I fiddled around until my power adapter said it was charging and then went to sleep. This morning I come back, and my battery is at 0% still, but both charger and laptop show signs that it's charging (brighter screen, LED is orange, lightning on the battery icon). Does anyone know what's going on?
I have a basic MacBook with the magnetic charger, and it's a few years old.

You may have to see if the information here is of some help, as applicable...
• Apple Portables: Calibrating your computer's battery for best performance
http://support.apple.com/kb/HT1490?viewlocale=en_US
...and the matter of System Management Controller, a reset? Maybe or maybe not.
Read the part 'before resetting SMC' so get an idea that it may not be necessary...
• Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
Not sure if there are any related items saved in NVRAM/PRAM for this issue.
A link to that:
• About NVRAM and PRAM
http://support.apple.com/kb/HT1379
Hopefully some of this helps. Could be another issue behind the symptoms.
The Magsafe connector, or maybe a weak port on the MacBook?
Good luck & happy computing!

Hp zv5242qv laptop with windows vista will not run on battery but will run on power adapter

Hello, I have a HP zv5242qv pavilion zv5000 series laptop with windows vista installed. I can run it on the power adapter with and without the battery installed but it will not power up on just the battery, the battery is new and fully charged. When I plug in the power adapter the battery light on the front of the laptop comes o then goes off, anyone have any ideas about my problem ?

Hello,
The situation you describe looks like the unit has problems with the battery, but you say the battery is new and is fully charged.
Then, the issue might be with the system board and maybe there isn't anyhting you can do.
You can try to remove the battery and the ac adapter, and keep the power button pressed for 30 seconds, then connect the ac adapter, turn on the unit, then when in windows put the battery in place, see how it is detected, the power level and restart the PC. See if the unit restarts with the battery in place, if yes, then shutdown the unit.
See what happens and report back.
Thanks,
I work for HP! Please remember to provide and if this helped click ON

Battery showing 100% charge, but not running off battery

I have an Hp Pavilion 10 Touchsmart that shows a 100% battery charge, but will not run off the battery when I unplug the AC adaptor. I have tried calibrating the battery which went okay. I have tried uninstalling the microsoft driver for the battery and reinstalling it and it did not fix the problem.I have also checked the "Battery Report" using the cmd prompt. The battery report showed everything was charging good with the battery on the laptop for many days.I checked the "Energy Report" using the cmd prompt. The energy report had some warnings, but it was all relating to energy use.I have owned this little computer for less than a year and it should not be giving me this much trouble. At this point, I think I have done everything I can do on my end especially since I cannot remove the battery without disassembling the laptop. I do not think it is a bad battery unless it is defective because the computer sees very little use and it is less than a year old so I am thinking a software problem. Any additional suggestions?

It is my understanding Hp warranty is only 90 days which means it is not under warranty. I have owned the laptop for less than a year with it shipped by Hp on "Thur 9/18/2014 5:15 pm". I orginally thought it was not under warranty, but I just tried a Hp warranty status site and it said "2015-10-23" was the warranty expire date.

Battery won't charge but computer will run off the cords energy

I have the cord plugged in and currently my computer is running off of the power from the wall, not battery power. So it is connecting but it won't charge the battery.
does anybody have any idea on why it isn't working and how i could fix it?

Hi jill not jillian (glad that is cleared up) and welcome to Apple Discussions!
Three possibilities -
1) The power manager is corrupted. [Reset your SMC|http://support.apple.com/kb/HT3964] and see if this fixes it.
2) The battery is bad. If you have one, try with a different battery (assuming yours is one that can be user replaced) and see if that fixes it. If you don't have one, a nearby Apple retail store will have one they can test with. Be sure to [make an appointment|www.apple.com/retail] or you may spend a long time waiting to talk to a Mac Genius.
3) The computer itself has a problem. If this is the case it will need to be repaired.
Best of luck.

Battery won't Charge, but shows "power source: power adapter"

Ever since beginning of Oct 2013 my newish (bought macbook pro retina display july 2013) decided it will no longer charge my battery, it will only provide power but nothing else. I tried using my old magsafe adapter with a magsafe 2 connector and manage to charge battery but that is also a battle to have it in right position and only after i plug in and out about 10 times. It is quite annoying, is this fixable or do i need to replace battery.
I have seen loads of other posts but not too many recent ones. Anyone having the same problem?
Battery Information:
Model Information:
Serial Number:          D862446P7W1F955AY
Manufacturer:          SMP
Device Name:          bq20z451
Pack Lot Code:          0
PCB Lot Code:          0
Firmware Version:          511
Hardware Revision:          000a
Cell Revision:          1169
Charge Information:
Charge Remaining (mAh):          5410
Fully Charged:          No
Charging:          No
Full Charge Capacity (mAh):          6602
Health Information:
Cycle Count:          52
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          -6
Voltage (mV):          12046
System Power Settings:
AC Power:
System Sleep Timer (Minutes):          60
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          3
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Wake on LAN:          Yes
AutoPowerOff Delay:          14400
AutoPowerOff Enabled:          1
Current Power Source:          Yes
DarkWakeBackgroundTasks:          0
Display Sleep Uses Dim:          Yes
PrioritizeNetworkReachabilityOverSleep:          0
Standby Delay:          4200
Standby Enabled:          1
Battery Power:
System Sleep Timer (Minutes):          10
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          2
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
AutoPowerOff Delay:          14400
AutoPowerOff Enabled:          1
DarkWakeBackgroundTasks:          0
Display Sleep Uses Dim:          Yes
Reduce Brightness:          Yes
Standby Delay:          4200
Standby Enabled:          1
Hardware Configuration:
UPS Installed:          No
AC Charger Information:
Connected:          Yes
ID:          0x0000
Revision:          0x0000
Family:          0x0000
Serial Number:          0x00000000
Charging:          No

Thanks Clinton.
Only problem is i got my laptop in USA and I live in SA. No one really willing to help as they deem it out of warranty as not purchased here. I am going to take it in somehwere and try see if they can try with new magsafes. I have an inkling maybe might be problem with connector, but who knows. Failing that might have to suck it up and ship it back to states and miss it for couple weeks.
I did try do SMC reset, made other adapter work for like a day then nothing.
thanks again for help.

IBk G4 won't sleep automatically while running on power adapter

I have suddenly developed this odd issue. My iBook sleeps fine when I shut the lid, both when running on adapter and on battery. And when I go up to the menu & tell it to sleep it will sleep (for both) as well. It just won't go to sleep on it's own while running off the adapter (I've tested it, and it does sleep on it's own when running on battery). I've repaired permissions & restarted, repairing again but this doesn't seem to help. I saw someone mention looking in the activity manager area for printer mentions but I don't think this would be the problem since it is fine off the battery? Not a big deal really, but wondering what would cause this! Thx for any ideas!

I have repaired permissions & restarted a few times, without any change.
I just looked at my activity monitor. There are many things listed ... this is not something I'm familiar with looking at! Some of the list I know right away what things are, and some I have no idea! But, if it sleeps correctly when running on battery but not AC, would it have to do what is listed on Activity Monitor? My guess is perhaps not? Maybe I need to zap the RRAM? But like the poster above me said about his, it's an old iBook and not really a big deal, I can tell it to sleep!

My iphone battery won't charge, but says it's charging.

I got up this morning to unplug my phone and saw that it was only 47% charged throughout the night. I made sure everything was plugged in and it was because the phone said it was charging. I took to work to see if it would charge there and I actually lost some power even when it was still plugged in. Is my battery dead? Could it be the cable? I've only had the phone for a over a year with no water damage or anything.

Let me know if this helps at all
Model Information:
Device name: ASMB014
Pack Lot Code: 8641
PCB Lot Code: 1a20
Firmware Version: ff14
Hardware Revision: 0011
Cell Revision: 00c8
Charge Information:
Charge remaining (mAh): 4864
Fully charged: No
Charging: No
Full charge capacity (mAh): 6600
Health Information:
Cycle count: 2
Condition: Good
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 12415
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 5
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 1
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
Charging: No

TS1373 I have a 1st generation Nano, and I have a sad iPod icon, and it seems like my battery won't charge either. I guess it's too old. Anyway if I buy a new iPod will I be able to transfer my songs and playlists to the new one easily?

I have a older Nano, I think I got it in 2004 or 2005 and I have a sad iPod icon, and it seems like my battery won't charge, the low battery icon appears but never seems to do anything. If I buy a new iPod will I be able to transfer my songs and playlists to the new one easily? Thanks.

If you are using automatic syncing to load the iPod, all songs on the iPod are in your iTunes music library. So, you won't need to transfer anything from the old nano. Just sync the new iPod from your iTunes library the same way.
If you use the Manually manage music setting, AND there are songs on the iPod that are not in your iTunes music library, you will need to off-load songs to your computer first. You cannot transfer song files from iPod to computer using iTunes (except for songs purchased from the iTunes Store). However, there are third-party methods and utilities that can transfer from iPod to computer. If you do a Google search on something like "ipod transfer" you should get some links.
Also, if this is a 1st gen iPod nano, you can check this article to see if it applies to you
http://www.apple.com/support/ipodnano_replacement/

IPad2 won't charge with 10w wall charger, but will via USB port

Hi all,
My iPad2 recently stopped charging at all with the 10W wall charger -- the iPad does not even recognize that the charger is attached (no change in the battery icon). Meanwhile, charging from a USB port works as otherwise expected. Here is what I have done so far to debug the problem, using tips found on this forum:
I replaced the wall charger, including the USB cable, with a new 10W charger from Apple -- no change;
I verified that both the new and old wall charger will charge a borrowed iPad3.
I verified that the same USB cable used with the wall charger will charge my iPad fine when connected to my Mac Mini or a borrowed MBA;
When connected to a powered USB port on a Lenovo ThinkPad, I get the expected "Not Charging" message, but eventually (12 hours) the iPad will charge;
I have performed a hard reboot of the iPad several times, with no change in behavior.
What I have not done yet:
6. Restore to factory settings -- trying to avoid this painful step if possible:
7. Visited the Apple Store -- not logistically convenient at this time.
Any tips from the community what else I might try? I find it curious that the iPad won't recognize a closed charging circuit from the wall charger, but will from a laptop USB port.
Thanks in advance for your time and advice.

Take it into the apple store.
I've had a 30 pin port go bad on my iPad. Said it was 'not charging' even though it was trickle charging, didn't wnat to sync, ,etc.
You very possibly have something internal wrong with your port and it'd be in your best interest to take it in. Especially if it's still under warranty because, barring any obvious signs of abuse or neglect, the 30 pin would fall under manufacturer's defects.

Battery will not charge. Computer runs only off adapter.

A few days ago my battery quit charging and my Powerbook 1.5GHz G4 will run only off the adapter. The computer shuts off when it is unplugged and will not boot unless it is plugged in. I tried resetting the Power Managment Unit by unplugging the cable and battery and holding the power button for 5 sec. nothing changed. This is a battery I recieved from Apple for the recall.
Here is system information my computer displays when the battery is in and the adapter is plugged in. I noticed that it recognizes the battery is installed, but it says it is not charging and that the remaining battery capacity is zero.
Battery Information:
Battery Installed: Yes
First low level warning: No
Full Charge Capacity (mAh): 3781
Remaining Capacity (mAh): 0 <-----------
Amperage (mA): 0
Voltage (mV): 8806
Cycle Count: 225
AC Charger Information:
AC Charger (Watts): 65
Connected: Yes
Charging: No <------------

Something is suspicious about those numbers. 3781 looks like the capacity of a brand new battery. If you manage your battery perfectly per Apples directions, after 225 cycles, you should be along the curve to hit 80% capacity by 300 cycles.
There are only 4 components to the charging circuit - the power adapter, the dc-in card, the battery, and the logic board. Since the power adapter runs the system, you'd assume it's OK. Do you have access to anyone with the same battery or an Apple store or Apple Authorized Service Provider where you could check to see if indeed the battery has failed? Here's Apple's US (you don't indicate where you live) service locator: http://www.apple.com/buy/locator/service/ . If it's a dc-in card problem, it costs around $100, and if it's a logic board problem, it costs more.

HT201210 I m having problems with both my iphone 3gs and 4 when my cellular data is on and my battery is fully charge but out of suddenn it will shut off can i know how can i troubleshoot this issue thanks

I m having problems with both my iphone 3gs and 4 when my cellular data is on and my battery is fully charge but out of suddenn it will shut off can i know how can i troubleshoot this issue thanks

simply try doing a back up and restore
when going thru the activation screen, select SET UP AS NEW and then test your device. if it is not shutting down then it could be 1 or more apps tht have been downloaded wch could be affecting the device
you will then need to follow the process of eleimnation, meaning add 2 apps and then monitor your phone, if nothing happes then add another couple of them and then check
good luck !!

2008 early macbook pro battery normal and charging but stays at 0% Won't charge.Model Information:   Serial Number:     ˇ   Manufacturer:     SMP   Device Name:     ASMB012   Pack Lot Code:     4   PCB Lot Code:     0   Firmware Version:     0dc0   Hardwa

2008 early macbook pro battery normal and charging but stays at 0% Won't charge.
I have reset the SMC and PRAM
The charge light is orange on the magsafe charge cord.
Do I need new battery or is it a hardware issue?
Model Information:
Serial Number:          ˇ
Manufacturer:          SMP
Device Name:          ASMB012
Pack Lot Code:          4
PCB Lot Code:          0
Firmware Version:          0dc0
Hardware Revision:          0
Cell Revision:          0
Charge Information:
Charge Remaining (mAh):          0
Fully Charged:          No
Charging:          Yes
Full Charge Capacity (mAh):          4008
Health Information:
Cycle Count:          125
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          0
Voltage (mV):          8459
Message was edited by: mcj2112

Reset the SMC > http://support.apple.com/kb/HT3964
It's clear that the battery has got enough capacity to work correctly, so something happens with the MagSafe port or its charger. If you have another charger, try it, and if not, take the MacBook and the charger to an Apple Store or reseller. It's better to do this as we don't know if the problem is in the charger or in the MacBook Pro

Battery won't charge anymore, charger light orange

for some unknows reasons,
my battery won't charge ,
the adapter light stay orange but the charge stay to 0%,
(or 40% for the brand new battery from apple store)
-i've tried to reset the PMU but no effect
-i've ordered a new Apple battery but no charging allowed,
it stay to 40% pre-charge when sector plugged or decrease the charge with only battery
the powerbook works with battery only or sector only, but charging the battery simply doesn't works.
-i've checked the charger, it works
http://docs.info.apple.com/article.html?artnum=302461
http://docs.info.apple.com/article.html?artnum=32155-fr
-i've starded from a firewire harddisk with a new system : battery no charge
-i've made the test with the Apple Service diagnostic 2.5.7 CD
(nothing found)
then it is a logic board issue ??
for a almost 2 years-old machine it's a shame
what the procedure to follow in my country to diagnostic and fix ?
PWB ALU 17" 1.5 Ghz Mac OS X (10.3.9)
PWB ALU 17" 1.5 Ghz Mac OS X (10.3.9)

Welcome to the Apple discussions.
Sorry to hear about your battery issue. When a battery appears to be failing, typically either the battery is bad or the logic board is misbehaving. You have a new battery and that didn't change the symptoms, you've determined the power supply is functional, and you've run the Apple hardware test from your OS X DVD and found nothing (the Apple hardware test tests the logic board). Do you know anyone with Applecare who has the TechTools Deluxe CD, that you could borrow to also test the logic board?
I don't expect this will fix it, however, you can also reset your PRAM/NVRAM by following the directions at http://docs.info.apple.com/article.html?artnum=2238.
It sounds like you need to take your system to an Apple store for analysis.

Battery won't charge but will run on power adapter

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