Battlefield Hardline PC Digital Download Pre-Order issues

Seems there's a couple issues with the "Digital Download" for PC pre-order of Battlefield Hardline.
First, the pre-order is not showing up as a $10 certificate promo for Gamersclub, which is should be because all versions of Battlefield Hardline are supposed to be...
Second, it's also not addomg the 20% off bonus for being a Gamers Club Unlocked member. The game shows as full price in the shopping cart without any discount.
I'd rather get the digital download so I don't have to stand in line at the store so I would appreciate some feedback as to why this promos are not working and if this will be sorted out before release so I can pre order the game. Thanks.

Hi there ShauNYC, 
I'm sure you are very excited for the release of Battlefield Hardline! The digital download version is a great way to play the game upon release, without having to wait for a shipment or wait in a line at a store.
With that said, unfortunately you would not be able to receive your 20% Gamers Club Unlocked discount as digital downloads are excluded. You can check out more info on this via the Gamers Club Unlocked FAQ here.  Furthermore, being a digital download would exclude it from the $10 in rewards certificates promotion as well, as only physical copies of PC games qualify. You may review the FAQ for this offer here. If you should like to receive your discount and participate in the $10 rewards certificate promotion, you would need to pre-order and purchase a physical copy. 
I sincerely apologize for any disappointment that this news may cause you. I'm sure this may not have been what you expected when you decided to pre-order the digital version. If you should have any questions, please let me know! 
Regards, 
Tasha|Social Media Specialist | Best Buy® Corporate
 Private Message

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