BB 8320 photo download problem

As a new user to BB (which I LOVE if I can get this problem fixed), I'm having trouble downloading all my photos. When I'm connected to my computer, I can see and move the few images in the Pictures folder, but those in the sub folders I've created on the BB don't appear. The number of photos I have is crippling the memory, etc. - at least that is what my supplier help desk said. How do I get the images in the pictures/subfolder to show up on the mass storage unit file? It won't let me move them up to where the first few photos were originally located and now I'm stuck. I'd appreciate any help. Thanks very much.

Hello,
What videos are you downloading and where are you downloading them from. You can specify the location when you are saving the video. To set the location for video recording, navigate to Media-Video Camera-menu key-options.
Thank you
-DrP
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Hi Everybody,
I have a problem to download my photos to my computer. I can not see(download) my photos when I connect my Z1 to my computer. When I click on Image file,only I can see are the original pics what Sony put it there. What should I do to see my photos and download them to my computer?
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Solved!
Go to Solution.

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Please see previous post because this issue involves Photo Downloader and ACR.
I'm using 10.6.8, CS5.1 and Bridge 4.1.0.54
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Thanks Omke. I¹ll try that next time I¹m in the lab. However, on my
MacBook Pro I checked the CS5.1 folder, and there is no ³APDPreferences.xml²
in that location (it is there in CS5 folder but I couldn¹t open it). On the
iMacs, I¹m only running CS5.1. Is there a different location for it in
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I¹m wondering if I¹m the only one running Mac OS 10.6.8, Bridge 4.1.0.54 and
ACR 6.5 who¹s having this problem?
10.6.8, Bridge 4.1.0.54 ACR 6.5
From: Omke Oudeman <[email protected]>
Reply-To: <[email protected]>
Date: Fri, 02 Dec 2011 01:55:53 -0700
To: M3fan <[email protected]>
Subject: Photo Downloader doesn't retain previous
settings (again)
Resent-From: <[email protected]>
Resent-Date: Fri, 02 Dec 2011 00:55:55 -0800
Re: Photo Downloader doesn't retain previous settings (again)
created by Omke Oudeman <http://forums.adobe.com/people/Omke+Oudeman> in
Bridge Macintosh - View the full discussion
<http://forums.adobe.com/message/4059004#4059004>
It¹s baffling,
That is to put it mildly you mean, can't imagine that is the only word that
came to your mind... Have you tried to repair permissions for OSX
again? I don't have the 5.5 installed so can't compare but if one system
does work, another not and you have compared both files and folders
existence in the two systems it does seem to be OS related to me? There is
also a file called "APDPreferences.xml" (user/library/Application Support/
Adobe/Bridge CS5) Can you open the files on both systems and compare the
content, it contains the settings made in advanced dialog.
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BB 8320 photo download problem

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