BB 8350i w/ Desktop Mng 4.7 - checking updates never finishes or closes

I reinstalled the software without the option of "check updates". Just rechecked - it has a nice big X.
Managed to work with it twice without it checking for updates and now it has returned to endlessly checking.
BB 8350i (Sprint/Nextel)
Widows XP pro
Zone Alarm - firewall & AV.
this is getting to be very frustrating .... I cannot delete and then re-install the software every time that I want to sync the device with my Office 2007.
Any help would be very much appreciated.
Solved!
Go to Solution.

1) open - windows explorer
2) open - my computer
3) open - Local Disk drive C (or which ever letter is your main hard drive)
4) open - program files
6) open common files - in there you should find a file called "Research in Motion".
Hope this guide helps you....

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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

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BB 8350i w/ Desktop Mng 4.7 - checking updates never finishes or closes

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