BB 8520 Bluetooth & Headphones (S9HD) Problems

Hi Everyone,
I'm having some problems with bluetooth on my BB 8520. The problem seems to be that the bluetooth don't have so much range. Because I put my headphones (Motorola S9-HD) on and put my BB on my pocket and the music goes out. If I take my phone from my pocket and put it close to the headphones, the music sounds great.
I test the headphones with my friend BB 8520 and there are no problems there.
It seems to be my phone.
I have just upgrade the OS to v5.0.0.592
Micro Edition Bluetooth Version : 1.1
I don't know what else to do.
Help please!!
Thanks.
Regards.
Exequiel

Hello echi24 and welcome to the BlackBerry Support Community Forums.
You can try doing what is called a "clean appload" as shown in KB11320.
Be sure to back up your BlackBerry before doing the reload as all user data will be deleted.
After the load completes, before restoring any data, test the sounds with the earphones and the BlackBerry.
It is recommended to selectively restore data so the issue doesn't reoccur
KB10339 will show you how using Desktop Manager 5.0.1 and earlier and KB23680 for 6.0
Let me know how you make out.
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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