BB 8900 SMS issue.

Hi chaps - I have a strange issue happening with our blackberry's here at work.
We have recently adopted a new format for phone numbers - all numbers are now stored as +44 (0) 111111.  The Blackberry's picked this up and started working absolutely fine except for one area - sending SMS messages.
When going to a contact though the contact list, then selecting to send them an SMS message, this works absolutely perfectly without any issues at all, however when going through the SMS/MMS section (which you would normally associate as the way to send SMS) then composing the SMS & adding contacts, it fails to send, giving a 'Network out of order' error.
The network itself is fine, and this is a problem affecting 20+ 8900 users, so it has to be down to the way the device is handling the numbers itself (although it is slightly confusing that it would work through the contacts section).
I have adjusted the country code within the smart dialing section to +44, which allows phone calls to connect as normal, however it seems that trying to send an SMS through the SMS section may not ignore the leading zero (0) as it should, hence the failures.
So, after that rather contrived, and probably somewhat confusing explaination of the problem does anyone have any ideas as to where to look for a solution? I have almost given up
Thanks a lot

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