BB 9220 Curve- Internet Services are not working

I had a problem with BB internet activation; My sim is already activated with BB BIS plan (pay as you go - etisalat UAE)
I was under the impression that the brand new device must be having some issue and went for the replacement with the seller with a condition that it should be tested before the replacement billing; they are agreed and they tested with 3 new devices, all are brand new pieces and they opened packing infornt of me. I had the same issue, I could not get BB BIS service on any of these devices;
The second part of troubleshooting; I put my sim in another handset which is already working with another sim but same provider. It just started working with my sim. All the services are active.
I reported the same with the service provider as they told me to replace the handset and check. They are still working on this issue and now started blaming the device.
I also contacted BB tollfree support and waiting their updates in this.
What I have observed in both the cases
New devices not pulling the service book entries from the service provider.
Working BB device has already pulled those provider's provisioning service book entries and thats the reason it worked. ( I am forced to believe so)
Anyone had come across such a situation before; please respond. I strongly believe the service book entries are pushed from the service provider, in my case thats not happening. Its a limited knowledge the experience with the handset I did troubleshooting for the past one week. If I am wrong please correct me. thanks in advance.

Hey raneeshcr,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Can you send me a private message with your PIN number so I can investigate further?
Thank you.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

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BlackBerry 9220 all the keys are not working & camera working Automatically

Guys Please Help,
My BlackBerry 9220 all the keys are not working (except end button)& camera working Automatically, i tried to update from desktop manager but the update reaches to 100 % & stucks. I tried 5 time but still it is not updataing. I m fedup from this phone, please help
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Hi Taj151286
Welcome to BlackBerry Support Forums
Please run a Self Test on your Device to see if its an hardware issue , follow this Knowledge base :
KB16037 : Using the Self Test application on the BlackBerry smartphone.
If your device fails then you might have to look for warranty or repair options.
Click " Like " if you want to Thank someone.
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WSUS not working completely, no MMC connect, all web services are not working

Hello all,
I have a problem not sure what causing it or what is the source of it as I am not into WSUS that much...
THe status is as follows:
I have 1 server 2008 sp2 RTM x64, I had WSUS 3.0 SP2 on it since a while, it was working fine until a week ago, when I started receiving the below messages in the event viewer
I have spent too much time trying to trace or troubleshoot this issue, but all I got was to check the registry and check permissions on the temp folder and other folders, I have done complete removal with the database for the old WSUS and reinstalled it
again but I got the same problem
Nothing strange and no problems happened on the server perior to this issue, it just happened...
Any help will be appreciated
Regards
============== MSG 1 ==============
Log Name:      Application
Source:        Windows Server Update Services
Date:          9/21/2011 1:52:54 PM
Event ID:      7053
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
Description:
The WSUS administration console has encountered an unexpected error. This may be a transient error; try restarting the administration console. If this error persists,
Try removing the persisted preferences for the console by deleting the wsus file under %appdata%\Microsoft\MMC\.
System.InvalidOperationException -- Client found response content type of 'text/html; charset=utf-8', but expected 'text/xml'.
The request failed with the error message:
<html>
    <head>
        <title>Security Exception</title>
        <style>
         body {font-family:"Verdana";font-weight:normal;font-size: .7em;color:black;}
         p {font-family:"Verdana";font-weight:normal;color:black;margin-top: -5px}
         b {font-family:"Verdana";font-weight:bold;color:black;margin-top: -5px}
         H1 { font-family:"Verdana";font-weight:normal;font-size:18pt;color:red }
         H2 { font-family:"Verdana";font-weight:normal;font-size:14pt;color:maroon }
         pre {font-family:"Lucida Console";font-size: .9em}
         .marker {font-weight: bold; color: black;text-decoration: none;}
         .version {color: gray;}
         .error {margin-bottom: 10px;}
         .expandable { text-decoration:underline; font-weight:bold; color:navy; cursor:hand; }
        </style>
    </head>
    <body bgcolor="white">
            <span><H1>Server Error in '/ApiRemoting30' Application.<hr width=100% size=1 color=silver></H1>
            <h2> <i>Security Exception</i> </h2></span>
            <font face="Arial, Helvetica, Geneva, SunSans-Regular, sans-serif ">
            <b> Description: </b>The application attempted to perform an operation not allowed by the security policy. To grant this application the required permission please contact
your system administrator or change the application's trust level in the configuration file.
            <br><br>
            <b> Exception Details: </b>System.Security.SecurityException: That assembly does not allow partially trusted callers.<br><br>
            <b>Source Error:</b> <br><br>
            <table width=100% bgcolor="#ffffcc">
               <tr>
                  <td>
                      <code>
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.</code>
                  </td>
               </tr>
            </table>
            <br>
            <b>Stack Trace:</b> <br><br>
            <table width=100% bgcolor="#ffffcc">
               <tr>
                  <td>
                      <code><pre>
[SecurityException: That assembly does not allow partially trusted callers.]
   ASP.global_asax..ctor() +0
</pre></code>
                  </td>
               </tr>
            </table>
            <br>
            <hr width=100% size=1 color=silver>
            <b>Version Information:</b> Microsoft .NET Framework Version:2.0.50727.4214; ASP.NET Version:2.0.50727.4209
            </font>
    </body>
</html>

Source
Microsoft.UpdateServices.Administration
Stack Trace:
   at Microsoft.UpdateServices.Administration.AdminProxy.CreateUpdateServer(Object[] args)
   at Microsoft.UpdateServices.Administration.AdminProxy.GetUpdateServer()
   at Microsoft.UpdateServices.UI.AdminApiAccess.AdminApiTools.GetUpdateServer()
   at Microsoft.UpdateServices.UI.SnapIn.Wizards.OOBE.OOBEWizard.get_AdminApiTools()
   at Microsoft.UpdateServices.UI.SnapIn.Wizards.OOBE.OOBEWizard.get_ServerState()
   at Microsoft.UpdateServices.UI.SnapIn.Wizards.OOBE.OOBEWizard.SetNavigationItemEnabledStates()
   at Microsoft.UpdateServices.UI.SnapIn.Wizards.OOBE.OOBEWizard.OOBEWizardInitialize()
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Windows Server Update Services" />
    <EventID Qualifiers="0">7053</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-09-21T10:52:54.000Z" />
    <EventRecordID>884368</EventRecordID>
    <Channel>Application</Channel>
    <Computer>APP-SVR.DOMAIN.local</Computer>
    <Security />
</System>
<EventData>
    <Data>The WSUS administration console has encountered an unexpected error. This may be a transient error; try restarting the administration console. If this error persists,
Try removing the persisted preferences for the console by deleting the wsus file under %appdata%\Microsoft\MMC\.
System.InvalidOperationException -- Client found response content type of 'text/html; charset=utf-8', but expected 'text/xml'.
The request failed with the error message:
<html>
    <head>
        <title>Security Exception</title>
        <style>
         body {font-family:"Verdana";font-weight:normal;font-size: .7em;color:black;}
         p {font-family:"Verdana";font-weight:normal;color:black;margin-top: -5px}
         b {font-family:"Verdana";font-weight:bold;color:black;margin-top: -5px}
         H1 { font-family:"Verdana";font-weight:normal;font-size:18pt;color:red }
         H2 { font-family:"Verdana";font-weight:normal;font-size:14pt;color:maroon }
         pre {font-family:"Lucida Console";font-size: .9em}
         .marker {font-weight: bold; color: black;text-decoration: none;}
         .version {color: gray;}
         .error {margin-bottom: 10px;}
         .expandable { text-decoration:underline; font-weight:bold; color:navy; cursor:hand; }
        </style>
    </head>
    <body bgcolor="white">
            <span><H1>Server Error in '/ApiRemoting30' Application.<hr width=100% size=1 color=silver></H1>
            <h2> <i>Security Exception</i> </h2></span>
            <font face="Arial, Helvetica, Geneva, SunSans-Regular, sans-serif ">
            <b> Description: </b>The application attempted to perform an operation not allowed by the security policy. To grant this application the required permission
please contact your system administrator or change the application's trust level in the configuration file.
            <br><br>
            <b> Exception Details: </b>System.Security.SecurityException: That assembly does not allow partially trusted callers.<br><br>
            <b>Source Error:</b> <br><br>
            <table width=100% bgcolor="#ffffcc">
               <tr>
                  <td>
                      <code>
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.</code>
                  </td>
               </tr>
            </table>
            <br>
            <b>Stack Trace:</b> <br><br>
            <table width=100% bgcolor="#ffffcc">
               <tr>
                  <td>
                      <code><pre>
[SecurityException: That assembly does not allow partially trusted callers.]
   ASP.global_asax..ctor() +0
</pre></code>
                  </td>
               </tr>
            </table>
            <br>
            <hr width=100% size=1 color=silver>
            <b>Version Information:</b> Microsoft .NET Framework Version:2.0.50727.4214; ASP.NET Version:2.0.50727.4209
            </font>
    </body>
</html>

Source
Microsoft.UpdateServices.Administration
Stack Trace:
   at Microsoft.UpdateServices.Administration.AdminProxy.CreateUpdateServer(Object[] args)
   at Microsoft.UpdateServices.Administration.AdminProxy.GetUpdateServer()
   at Microsoft.UpdateServices.UI.AdminApiAccess.AdminApiTools.GetUpdateServer()
   at Microsoft.UpdateServices.UI.SnapIn.Wizards.OOBE.OOBEWizard.get_AdminApiTools()
   at Microsoft.UpdateServices.UI.SnapIn.Wizards.OOBE.OOBEWizard.get_ServerState()
   at Microsoft.UpdateServices.UI.SnapIn.Wizards.OOBE.OOBEWizard.SetNavigationItemEnabledStates()
   at Microsoft.UpdateServices.UI.SnapIn.Wizards.OOBE.OOBEWizard.OOBEWizardInitialize()</Data>
</EventData>
</Event>
============== MSG 2 ==============
Log Name:      Application
Source:        Windows Server Update Services
Date:          9/21/2011 1:53:01 PM
Event ID:      13051
Task Category: 6
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
Description:
No client computers have ever contacted the server.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Windows Server Update Services" />
    <EventID Qualifiers="0">13051</EventID>
    <Level>3</Level>
    <Task>6</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-09-21T10:53:01.000Z" />
    <EventRecordID>884373</EventRecordID>
    <Channel>Application</Channel>
    <Computer>APP-SVR.DOMAIN.local</Computer>
    <Security />
</System>
<EventData>
    <Data>No client computers have ever contacted the server.</Data>
</EventData>
</Event>
============== MSG 3 ==============
Log Name:      Application
Source:        Windows Server Update Services
Date:          9/21/2011 1:53:01 PM
Event ID:      12002
Task Category: 9
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
Description:
The Reporting Web Service is not working.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Windows Server Update Services" />
    <EventID Qualifiers="0">12002</EventID>
    <Level>2</Level>
    <Task>9</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-09-21T10:53:01.000Z" />
    <EventRecordID>884374</EventRecordID>
    <Channel>Application</Channel>
    <Computer>APP-SVR.DOMAIN.local</Computer>
    <Security />
</System>
<EventData>
    <Data>The Reporting Web Service is not working.</Data>
</EventData>
</Event>
============== MSG 4 ==============
Log Name:      Application
Source:        Windows Server Update Services
Date:          9/21/2011 1:53:01 PM
Event ID:      12012
Task Category: 9
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
Description:
The API Remoting Web Service is not working.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Windows Server Update Services" />
    <EventID Qualifiers="0">12012</EventID>
    <Level>2</Level>
    <Task>9</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-09-21T10:53:01.000Z" />
    <EventRecordID>884375</EventRecordID>
    <Channel>Application</Channel>
    <Computer>APP-SVR.DOMAIN.local</Computer>
    <Security />
</System>
<EventData>
    <Data>The API Remoting Web Service is not working.</Data>
</EventData>
</Event>
============== MSG 5 ==============
Log Name:      Application
Source:        Windows Server Update Services
Date:          9/21/2011 1:53:01 PM
Event ID:      12032
Task Category: 9
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
Description:
The Server Synchronization Web Service is not working.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Windows Server Update Services" />
    <EventID Qualifiers="0">12032</EventID>
    <Level>2</Level>
    <Task>9</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-09-21T10:53:01.000Z" />
    <EventRecordID>884376</EventRecordID>
    <Channel>Application</Channel>
    <Computer>APP-SVR.DOMAIN.local</Computer>
    <Security />
</System>
<EventData>
    <Data>The Server Synchronization Web Service is not working.</Data>
</EventData>
</Event>
============== MSG 6 ==============
Log Name:      Application
Source:        Windows Server Update Services
Date:          9/21/2011 1:53:01 PM
Event ID:      12022
Task Category: 9
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
Description:
The Client Web Service is not working.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Windows Server Update Services" />
    <EventID Qualifiers="0">12022</EventID>
    <Level>2</Level>
    <Task>9</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-09-21T10:53:01.000Z" />
    <EventRecordID>884377</EventRecordID>
    <Channel>Application</Channel>
    <Computer>APP-SVR.DOMAIN.local</Computer>
    <Security />
</System>
<EventData>
    <Data>The Client Web Service is not working.</Data>
</EventData>
</Event>
============== MSG 7 ==============
Log Name:      Application
Source:        Windows Server Update Services
Date:          9/21/2011 1:53:01 PM
Event ID:      12042
Task Category: 9
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
Description:
The SimpleAuth Web Service is not working.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Windows Server Update Services" />
    <EventID Qualifiers="0">12042</EventID>
    <Level>2</Level>
    <Task>9</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-09-21T10:53:01.000Z" />
    <EventRecordID>884378</EventRecordID>
    <Channel>Application</Channel>
    <Computer>APP-SVR.DOMAIN.local</Computer>
    <Security />
</System>
<EventData>
    <Data>The SimpleAuth Web Service is not working.</Data>
</EventData>
</Event>
============== MSG 8 ==============
Log Name:      Application
Source:        Windows Server Update Services
Date:          9/21/2011 1:53:01 PM
Event ID:      12052
Task Category: 9
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
Description:
The DSS Authentication Web Service is not working.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Windows Server Update Services" />
    <EventID Qualifiers="0">12052</EventID>
    <Level>2</Level>
    <Task>9</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-09-21T10:53:01.000Z" />
    <EventRecordID>884379</EventRecordID>
    <Channel>Application</Channel>
    <Computer>APP-SVR.DOAMIN.local</Computer>
    <Security />
</System>
<EventData>
    <Data>The DSS Authentication Web Service is not working.</Data>
</EventData>
</Event>
============== MSG 9 ==============
Log Name:      Application
Source:        ASP.NET 2.0.50727.0
Date:          9/21/2011 1:53:09 PM
Event ID:      1314
Task Category: Web Event
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
Description:
Event code: 4010
Event message: An unhandled security exception has occurred.
Event time: 9/21/2011 1:53:09 PM
Event time (UTC): 9/21/2011 10:53:09 AM
Event ID: 11b96ca285fa46d2a05d38e2e9b168af
Event sequence: 1
Event occurrence: 1
Event detail code: 0
Application information:
    Application domain: /LM/W3SVC/715372307/ROOT/ApiRemoting30-7-129610759889193820
    Trust level: High
    Application Virtual Path: /ApiRemoting30
    Application Path: C:\Program Files\Update Services\WebServices\ApiRemoting30\
    Machine name: APP-SVR
Process information:
    Process ID: 8332
    Process name: w3wp.exe
    Account name: NT AUTHORITY\NETWORK SERVICE
Request information:
    Request URL:
http://app-svr:8530/ApiRemoting30/WebService.asmx
    Request path: /ApiRemoting30/WebService.asmx
    User host address: 192.168.5.22
    User:
    Is authenticated: False
    Authentication Type:
    Thread account name: NT AUTHORITY\NETWORK SERVICE
Custom event details:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="ASP.NET 2.0.50727.0" />
    <EventID Qualifiers="16384">1314</EventID>
    <Level>4</Level>
    <Task>3</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-09-21T10:53:09.000Z" />
    <EventRecordID>884380</EventRecordID>
    <Channel>Application</Channel>
    <Computer>APP-SVR.DOMAIN.local</Computer>
    <Security />
</System>
<EventData>
    <Data>4010</Data>
    <Data>An unhandled security exception has occurred.</Data>
    <Data>9/21/2011 1:53:09 PM</Data>
    <Data>9/21/2011 10:53:09 AM</Data>
    <Data>11b96ca285fa46d2a05d38e2e9b168af</Data>
    <Data>1</Data>
    <Data>1</Data>
    <Data>0</Data>
    <Data>/LM/W3SVC/715372307/ROOT/ApiRemoting30-7-129610759889193820</Data>
    <Data>High</Data>
    <Data>/ApiRemoting30</Data>
    <Data>C:\Program Files\Update Services\WebServices\ApiRemoting30\</Data>
    <Data>APP-SVR</Data>
    <Data>
    </Data>
    <Data>8332</Data>
    <Data>w3wp.exe</Data>
    <Data>NT AUTHORITY\NETWORK SERVICE</Data>
    <Data>http://app-svr:8530/ApiRemoting30/WebService.asmx</Data>
    <Data>/ApiRemoting30/WebService.asmx</Data>
    <Data>192.168.5.22</Data>
    <Data>
    </Data>
    <Data>False</Data>
    <Data>
    </Data>
    <Data>NT AUTHORITY\NETWORK SERVICE</Data>
</EventData>
</Event>
Saleh Ramadan

So, in reality, this issue has nothing at all to do with "it was working; now it is not", because you've destroyed all of the evidence that would exist in a "was working; now is not" scenario. What we really have here is a NEW installation that has failed.
So, from the perspective of a NEW installation that is not working...
Are there any other roles, features, services, or applications installed on this server?
Did you install the Web Server Role exactly as described in the documentation?
Did you install the WSUS Role exactly as described in the documentation?
Were there any other roles, features, services, or applications installed onto this server
after your original (working) installation of WSUS?
Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2011)
My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
My Blog: http://onsitechsolutions.spaces.live.com
Oh, well, I have red and followed the documentation exactly step-by-step on the technet library, and I can guarantee you nothing went wrong because this is not my first installation for it
When I told you about the old damaged installation and the new installation which is also failed and showed me the same symptoms as the old one, I was sure that nothing wrong with the WSUS itself, but rather it is something wrong with the environment
Answering to your above questions, the answer for all is that: that server is only used for WSUS, nothing more
Anyway, I have managed to restore the service thanks to your previous reply where you point to the CONFIG folder inside the NET framework folder, I checked the files in there, some were changed to the date I think has stopped the service, so I repaired the
NET framework 2, and restarted
It is working fine now and syncing with the update server
Saleh Ramadan

MY BB SERVICES ARE NOT WORKING

PLEASE MY GOOD BROTHERS AND SISTERS KINDLY COME TO MY AID IN HELPING ME RETIRIEVE THIS PROBLEM ....................... MY BLACKBERRY SERVICES THUS THE BBM ,APP WORLD ,FACEBOOK ,ARE NOT WORKING AT ALL.
COSMOS

DONCOSMOS wrote:
THANK YOU VERY MUCH FOR THE QUICK RESPONSE, WELL I HAVE NEVER ENJOYED THE SERVICE ON MY PHONE AND YES I HAVE VISITED MY SERVICE PROVIDER TO LODGE A COMPLAIN AND YES I WAS SUBSCRIBED A SERVICE PLAN DATA CALLED SOCIAL PLAN WHICH IS SUPPOSE TO WORK ................ BUT STILL I HAVE BEEN CHARGED ALWAYS AND YET MY SERVICES WONT WORK .
cosmos
Why do I lodge a complaint about your ALL CAPS typing?
Hard to read, hard to help you find a solution if I can't easily read your posts.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Package Services are not working in APP-V Client

Hi Guys,
As Virtualizing iPhone Config Utility 3.6 in APP-V 5.0 Publishing in APP-V Client.
After launching shortcut, it is throwing error like "Apple Mobile service" is not working and service is also not installing in client machine while it is automatic. it is running through local System".
can any say that APP-V 5.0 is having ay limitations that it will not capture service which it running through Local Service"
i have tested some packages which is having services in Local service not capturing.
can any one explain.
Thanks in advance

The limitation is that only services running as LocalSystem are captured and supported.
More information about virtual services here .

CURVE 8520 - KEYS ARE NOT WORKING

Need assistance to guide as the qwerty pad, navigation and other keys are not working. when conncting the phone to laptop, the alarm confirmation appears and cannot cancel or open other file.
already restart the phone and removed the memory card but still problem occurs.
Solved!
Go to Solution.

Perfom a back up from your device information , the make an update if your device dont have any update make a force detection or just a reset of factory settings if the error continues you need a warranty replacement.
Back up steps:
For a backup of the data on a BlackBerry smartphone, complete the following steps:
    Click on Device from the upper left-hand corner of the BlackBerry Desktop Software and select Back up from the drop-down list, or simply click Back Up Now from the main screen of the BlackBerry Desktop Software.
    Mark the appropriate customization level ( Full, Quick, Custom).
    If your smartphone includes built-in media storage and you want to back up data that is stored there, select the Files saved on my built-in media storage check box.
    Input a file name if desired, or leave the default text.
    Leave the Encrypt backup file unchecked.
    Select Back up.
Update steps:
    Connect the smartphone to the computer.
    On the home screen of the BlackBerry Desktop Software, click Update.
        To download an update, click Get update.
        To view other available versions of the BlackBerry Device Software, click View other versions. If applicable, click another version. Click Install.
    Do any of the following:
        To keep a backup file of your smartphone data and settings, select the Back up your device data checkbox. This backup file is restored to the smartphone after the update is complete. If the data is not backed up, the smartphone data, settings, and email messages are deleted from the smartphone after the update is installed.
        To encrypt the backup data, click Encrypt backup file.
        Select the Keep me subscribed to email notifications checkbox to receive email updates when new versions of the BlackBerry Device Software become available.
    Click Install update.
When the confirmation message that the update is complete is displayed, the BlackBerry smartphone may be disconnected.
Force Detection :
Remove the battery from the back of the BlackBerry smartphone.
Connect the BlackBerry smartphone to the computer using a USB cable.
Once prompted to Retry, Update or Cancel, click Update. If available updates are found Desktop Manager will prompt you to Get Update, Update Later or View other versions
Click Get Update to install the recommended software version or View other Versions to manually select the version you wish to install and click Install.
In the Update Options screen there is the option to enter the email address to be notified in future when there may be new software versions available.
    fill in the checkbox and enter the email address in the text field to receive email notifications
    uncheck the checkbox and leave the text field blank to not receive updates.
Reinsert the Battery which was removed in step 1
Click Install Update
Reset Factory Settings steps:
    In the top right corner of the BlackBerry Desktop Software, click on the ? in the top right hand corner of the BlackBerry Desktop Software.
    Click Support Resources
    Then Support Tools
    Click the Reset button under the heading Reset to Factory Settings.
Any question let me know.!

After Restoring with Migration Assistant internet accounts are not working properly

Hello!
My Macbook Pro's HDD fried a week ago, so I swapped it for a new one. I had a backup from about 30mins before the issue happened, so I thought everything would go fine with Time Machine. Well, not quite. After installing Mac OS X Mavericks from the Disk Utility and telling the system to apply the latest backup on Migration Assistant during the installation, everything started up the way I left it, but several problems showed up and I have been trying to troubleshoot them.
Issues:
1. I used to have Facebook, Twitter and two Gmail accounts logged via the Internet Accounts preferences. Used the gmail accounts for notes, contacts and calendars. Now, they all show up on the menu, but when I click on any of them it tells me they aren't connected and asks me for their password. When I put it down, it gives me an "Unable to verify account" message. If I delete the accounts and try to reinsert them, I get the same message. What's even more weird: When I restart, they are all there again.
2. Notes doesn't update properly. It shows me all the notes up until like 4 weeks ago, and whenever I even click on the app's window, it tells me it can't connect to Gmail and asks me for its password again. Several other apps that require syncing, like Calendar, have the same issue.
Troubleshooting attempts:
1. It's not a problem with these accounts, as I've been able to sync them no problem if I create a new user. But I had some serious work being done and I don't really want to get a fresh start.
2. I tried doing a clean install and when the Migration Assistant showed up I asked to transfer everything except personal documents and data. It worked, but I lost all my personal files that are not on dropbox (not many, but there were a few important things). Also the wifi didn't connect at all, kept saying it was self assigning an IP or whatever. This did not happen before.
3. Not using migration assistant at all, but restarting the system and restoring a time machine backup, even an earlier one from that same day. Mac gets stuck on spinning wheel during boot :/
This killed my weekend's productivity already, as each clean install and time machine restoring takes 3hrs+. I don't know what to do at this point.
Macbook Pro, Early 2011, 13". Old HDD 320gb, new one 500gb. OS X Mavericks 10.9.4 (the backup is from 10.9.3)

ragob66,
Welcome to the Apple discussions!
Try this:
*Accessing Time Machine Backups From Another User Account or Computer*
Yes, you can do this using the Time Machine interface.
Attach the drive containing the TM backups to your computer.
Control-click the TM icon in the dock and select "Browse Other Time Machine Disks...".
Highlight the desired disk and click “Use Selected Disk”. This will now allow you to browse those TM backups via the ‘time travel’ window. From here you can restore what files you need access to. Bear in mind that any files moved will have the permissions of that previous user account. Thus you may be prompted for the user name and password of that previous account. However, once verified you should be able to adjust “Sharing & Permissions” in the files “Get Info” window.
Let us know if this resolved your issue.
Glenn

Internet Services Are Not Always Connected.. Help!

I have a Blackberry Curve 8520 with T-Mobile unlimited internet and Blackberry services.
Untill about 2/3 weeks ago I had the blackberry for about 2 months and was working perfectly, however now it's started to have some problems with internet services.
The problem is that most of the time it just won't connect to the internet anymore. Things like Whatsapp, Googlemail, The Blackberry Store, Browser, just dont work. Yet sometimes they do. For example with whatsapp, it will suddenly stop sending/recieving messages and then recieve them hours later. BBM seems to be fairly consistent however.. but is just really slow sometimes.
Anyone know what the problem could be?
Any help appreciated! Thanks

AKrev, have you rebooted the device lately?
Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My iPad Air has the latest software update, since that the location services are not working! What to do? Even my friend's iPod has the same problem. Our version is iOS 7.1.2. I think that the services have stopped working since iOS 7.0.4.

My iPad Air has the latest software version(iOS 7.1.2) update, since that update the location services have stopped working. have a solution?

I have had the same problem, so many apps do not work properly without it! Apple says the internet satellite, the Internet satellite says Apple, back and forth with the blame instead of fixing the problem. Have turned location on and off, reset everything multiple times ( lots of hours and bandwidth to download ), Siri is now working part time, I guess she has cut back her hours for the summer. Even in these forums was suggested to check with Skyhook who does the global positioning, and after hours with them, they ended up saying that they have nothing to do with it anymore, Apple does. All to no avail and much frustration! I wonder if this is happening with the iPhone's? i'd like to know if this is happening with others that do not use satellite as their ISP? That would help narrow down the argument with Apple vs. satellite. Fell for you! Someone please help us! Ta

My location services are not working in my ipad 3. ...... What shall I do?? Any suggestions???

Whenever I try to see my location,,,,, I can't why??

First, verify that location services are on and that the app you are using has been granted privledges to use it. Look in Settings > Privacy > Location Services.
Alos, if you have WiFi-only iPad, it does not contain a built-in GPS chip - only the 3G models do. Apple relies on a database of WiFi hot spot locations and it could be that your hotspot and those around you have never made it into that database.
What have you done to troubleshoot already? What were the results?
Have you read this support article about Location Services?

My System Preferences, iCloud and Internet Accounts, are not working.

They show blank screens no matter which account I login with.
I removed every Internet Account using Mail. Even though the account details didn't show up the + - buttons did and the prompt let me know I had the correct account selected. After removing all accounts I rebooted and this didn't fix the problem.
I have searched for a solution to this problem and have not found any that worked yet.
Please help.
Patrick

I had the same frustrations, and then remembered similar problems with old stereo tuner technology. It is called dust & corrosion; so I sprayed some electrical contact cleaner (available at some hardware or car supply stores) into the headphone port and the problem disappeared in about 2.5 seconds! This is a more effective method to clean the micro-switch than pushing the headphone jack in and out, which could ultimately damage the switch anyway.

Comcast Services are not working in Sunnyvale today (7/28)

We are experiencing Xfinity service outage now. Does anybody else in Sunnyvale, CA is experiencing any connection issues? Mathew

Check on the Xfinity my account app for your mobile device or at xfinity.net. If you don't call, that would be the place to see outages for your specifically.

Internet and bbm not working.

help, my internet,bbm are not working and im not receiving emails, all im able to do is text. i tried taking out the battery and then restarting it but it did not work. any help would be appreciated, thanks

Hi and Welcome to the Forums!!
I suggest the following steps:
1) Register HRT
Homescreen > Options > Advanced Options > Host Routing Table > BBKey (it does not matter which line is current) > Register Now
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should contact your carrier.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My auto location service is not working on iphone 4s after updating to ios 8.1.3

Hi every one
i have recently facing a problem my compass and other apps which require location service are not working on my Iphone 4s, after i have upgrade my iphone ios to 8.1.3. Settings are correct i.e. location service is 'ON' and apps require location service are allowed to use my location.
is anyone facing the same issue. Need your valuable suggestions and advices.
Regards
Muhammad Shahbaz
Pakistan

Greetings Biyase,
Thanks for contributing to the Apple Support Communities.
It sounds like the Outlook app is not launching after you updated iOS. In this case, I recommend the troubleshooting steps found at this link:
If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support
Sincerely,
Jeremy

Internet Explorer, Chrome, or Firefox are not working in Windows 8

Internet Explorer, Chrome, or Firefox are not working in Windows 8

I found this on another forum and it worked for me.
This problem usually has to do with TCP/IP or Winsock requiring a reset.
Winsock entries tells Windows 7 how to access your network services. Additionally, your TCP/IP protocol can
be corrupted. The TCP/IP protocol is a stack of 4 layers that includes several transport layers, but when this stack is corrupt you will constantly have connectivity issues.
You need Admin access to enter the codes below. Windows button + x, then choose Command Prompt (Admin)
netsh winsock reset catalog (reset winsock entries)
netsh int ip reset reset.log hit (reset TCP/IP stack)
You may have to reinstall Chrome and Firefox or reboot to have the chnage take place.
Hi,
This seems to be the only solution to my problem, however this is temporary. Any advice on a more permanent resolution?
I have also tried to disable "Automatically detect settings" under: "Internet Options/Connections/LAN settings/Automatically
detect settings".
This has no affect.
Thanks,

BB 9220 Curve- Internet Services are not working

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