BB 9790 firmware download problem via Desktop software

Hi , i am using desktop software to download firmware 7.1 for BB 9790 and i always have a problem of the firmware download bombing out at around 95 percent of the total download, and the error says my i must check my internet but there is nothing wrong with my internet.
i have loaded the latest Desktop software but still get the same error, Help!!

Hi and Welcome to the Community!
You can bypass the Desktop Software automated download by, outside of the Desktop Software, first downloading, from the official download portal, the OS package you desire:
http://us.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html
Then, install that package to your PC. (If the package is from other than your carrier, you will need to delete the VENDOR.XML files.) Now run the Desktop Software and it should offer you this specific BB OS update.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Updating apps on Torch 9800 via desktop software v 6

Hey, is it possible to update downloaded apps on my BB Torch 9800 using the desktop software v6.0.1?
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Any help would be greatly appreciated...
Cheers

Yes, it is. When you go to purchase or download an app in AppWorld via the AppWorld PC catalog, you will be given an options to install via a connection from your, and your PC will download and install a plugin to enable that.
1. If any post helps you please click the below the post(s) that helped you.
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Application Loader Via Desktop Software

Hi All
Ive just got my 1st Blackberry (8120), after using Nokia's for many years, and so far so good
I downloaded the latest version of the desktop software, and im trying to upload things by the application loader such as themes.
however i have already got the theme, and the Opera mini browser but the appliction wants to remove what ive already installed on my phone even if i take out the tick box on the applications it wants to remove and I have deslected "erase all currently installed applications" in the options menu.
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Try this to put the software on device..
Open DTM - then application loader. on the first screen, connect the blackberry WITH THE BATTERY OUT.
Leave it for up to 3 mins till you see the pin number flash under connections.
Then press next and then replacement the battery.
The follow the steps found Here.
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To check if you do, open up desktop Manager - Help - About Desktop Manager - Click Device Software Tab.
In here you should see the software installed to the pc listed.
If not, go to http://na.blackberry.com/eng/support/do ... _sites.jsp to download the software specific for your carrier/device.
Failing all this, your carrier should have escalated the call to RIM to do a javaload over the phone with you before they authorised a replacement device. Oh well not to worry.
RIM do a javaload when the application loader won't recognise the device, with or without the battery in it.
Also make sure there is no other power going to usb devices and if a laptop, have it plugged into ac power.
Good luck and let us know how you go!
If your issue is resolved, put a checkmark in the green box that contains the resolution.
OR
If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
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I am developing an application that uses the desktop software USB COM interface to the device. I noticed in task manager the handle count of the BBDevMgr.exe module grows. At first I thought it was a problem in my application but I also noticed the same behavior while just have the Desktop application active.
Is this a known problem? I noticed the performance of my application decreases over time and believe it is related to this.
I am running 4.7.

ENGLISH:
SOLVED: Hi, here's the fix. I've had this problem since Version 5 and it's the same problem in each of the versions. In Setup.ini, RIM put this line:
CmdLine=/l*v %TEMP%\BB_Desktop.log SETUPEXEFLAG=1
See where the problem is? %TEMP% could have spaces in it. Thus the install bombs out. To correct, edit line to look like this:
CmdLine=/l*v "%TEMP%\BB_Desktop.log" SETUPEXEFLAG=1
Or
CmdLine=/l*v C:\Windows\Temp\\BB_Desktop.log" SETUPEXEFLAG=1
...Cheers from Ciudad Bolivar - Venezuela
P.S. I appreciate if you tell us about your experience using this solution.
ESPAÑOL:
RESUELTO: Hola, aquí está la solución. He tenido este problema ya que desde la versión 5 es el mismo problema en cada una de las versiones. En el archivo SETUP.INI, RIM colocó esta línea:
CmdLine=/l*v %TEMP%\BB_Desktop.log SETUPEXEFLAG=1
¿Ya ven dónde está el problema? %TEMP% podría tener espacios en él. Así que la instalación estalla. Para corregirlo, editen la línea para que se parezca a ésta:
CmdLine=/l*v "%TEMP%\BB_Desktop.log" SETUPEXEFLAG=1
ó también
CmdLine=/l*v C:\Windows\Temp\\BB_Desktop.log" SETUPEXEFLAG=1
...Saludos desde Ciudad Bolivar - Venezuela
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Hi! My name is Alex and I come from Greece.
At the beginning of installation and after the country choice I get this message from the windows installer :
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Yes, that would be confusing. If memory serves me correctly (no guarantee of that!!), XP was built on the NT kernel, so perhaps the RIM error message is making inquiry about your system at a different level. But I've no idea further than that...
Perhaps if you tried an older version of the RIM software? You can download supported versions here:
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If you install, remove, reinstall a bit, sometimes things get messed up. Here is a KB that discusses a clean uninstall procedure:
KB02206How to perform a clean uninstall of the BlackBerry Desktop Software
Also make sure you are logged into the PC on an account with full admin rights...sometimes that makes a difference as well.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Anyone elsed having problems with desktop software V7.0 Bundle 2048?

Updated to 7.0 yesterday and now cant sync my torch or playbook. Does anyone know a fix or where to find an older version so I can get back up and running?
Solved!
Go to Solution.

vwipm53154 wrote:
Updated to 7.0 yesterday and now cant sync my torch or playbook. Does anyone know a fix or where to find an older version so I can get back up and running?
--From your PC > Control Panel > Add/Remove Programs, remove your current BlackBerry Desktop Software.
--Reboot your PC (Start > Turn off , etc)
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from this link: http://www.blackberryforums.com/rim-software/253387-archived-rim-desktop-software.html#post1744114
--Install that file by double-clicking on it and following the prompts to complete the installation.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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Hello azureJTR,
I'm not sure if you have solved your issue yet or not...
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Phew, that's a mouthful.
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You may go to th Setup wizard to change the language options as Chinese, doinh so, you then can read chinese of course and have no problem showing english on you device at the same time

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smkranz
I am a volunteer, and not an HP employee.
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i am using SDM to download the CD image
and seeing the failure (reproduceable)
Any ideas ?
Warning:Sun Dec 25 12:29:39 PST 2005:Verification
failed for downloaded data at offset 0
Information:Sun Dec 25 12:29:39 PST
2005:Disconnecting via http from server
sdlc-esd.sun.com
Information:Sun Dec 25 12:29:39 PST 2005:Reconnecting
via http with request method GET and range 0 to
server sdlc-esd.sun.com
Information:Sun Dec 25 12:29:43 PST 2005:Server
sdlc-esd.sun.com reported response code 206 for file
software_companion_x86.iso.bz2
Information:Sun Dec 25 12:29:43 PST 2005:Server
sdlc-esd.sun.com reported response message (Partial
Content) for file software_companion_x86.iso.bz2
Information:Sun Dec 25 12:29:43 PST 2005:Downloading
data from server sdlc-esd.sun.com to file
software_companion_x86.iso.bz2
Warning:Sun Dec 25 12:30:08 PST 2005:Verification
failed for downloaded data at offset 0
Information:Sun Dec 25 12:30:08 PST
2005:Disconnecting via http from server
sdlc-esd.sun.com
Information:Sun Dec 25 12:30:08 PST 2005:Reconnecting
via http with request method GET and range 0 to
server sdlc-esd.sun.com
Information:Sun Dec 25 12:30:12 PST 2005:Server
sdlc-esd.sun.com reported response code 403 for file
software_companion_x86.iso.bz2
Information:Sun Dec 25 12:30:12 PST 2005:Server
sdlc-esd.sun.com reported response message
(Forbidden) for file software_companion_x86.iso.bz2
Information:Sun Dec 25 12:30:12 PST
2005:Disconnecting via http from server
sdlc-esd.sun.com
ERROR:Sun Dec 25 12:30:12 PST 2005:Connection to
server sdlc-esd.sun.com failed for file
software_companion_x86.iso.bz2
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downloading of data from server sdlc-esd.sun.com to
file software_companion_x86.iso.bz2

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Jacques Gautron

Hey jacgautron,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
To resolve this issue we will need to gather some logs to find out what is causing the synchronization error. Please contact your network service provider and ask to be transferred to BlackBerry.
I appreciate your patience.
Cheers.
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BB 9790 firmware download problem via Desktop software

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