BB causing HEADACHES!

When i unboxed my BlackBerry Curve 8320, from Orange UK i loved it superb phone with great features. 
3 days later and im pulling my hair out!! NOTHING i try and do is working.  All the websites i look at tell me to go to 'options' then another sub menu which isnt even on my phone!'
1. Viirgo doesnt work, downloaded dont know how to set up for Orange UK (access point, Gateway IP, Gateway port)
2. Blackberry Maps that comes pre installed doesnt work just get diagonal lines.
3. Google Maps installed, didnt work. Browser didnt work. Deleted
4. Browser is unstable at best
5. Can't set up EMAIL doesnt even list it as an option in the set up wizard only BES listed
Im scared to try Facebook app cos my head might explode!! My high hopes have faded fast.  Can anyone offer some advice, i thought it would all be so easy. 

Hi and welcome to the forums!
Take two aspirins and answer some questions please
1 I am not familiar with Viigo so someone else will have to help you on that.
2 Blackberry maps gives no maps just a series of diagonal lines like a bad TV picture?
3 What failed in Google maps?  You said "Browser didn't work deleted) did you delete the browser as well as
   Google Maps?
4.Define "unstable" in Browser
5. Please read and see if applicable.
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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