Bb chat and email do not connect to hotspots- wifi

at the hotel I am in the US there is free wifi--my provider is from another country - Using the hotspot of the hotel my bb connects only to internet and I am not receiving emails and I am not able to use the bb chat.. what can I do?  this has never happened to me. I usually just scan for networks available..login to the hotspot and everything  works.but its not happening.Can someone help me?
Thanks

ecosh wrote:
at the hotel I am in the US there is free wifi--my provider is from another country - Using the hotspot of the hotel my bb connects only to internet and I am not receiving emails and I am not able to use the bb chat.. what can I do?  this has never happened to me. I usually just scan for networks available..login to the hotspot and everything  works.but its not happening.Can someone help me?
Thanks
Hello ecosh,
You can't use your BBM and email using Wi-fi, unless you have an active BlackBerry data plan. May I ask, does it work before?
Thanks.
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