BB Curve 8310 ATT Bluetooth headset HELP

I am at the end of my rope here with this 'thing'!   Switched to ATT in June and got the Blackberry. Bought a Motorola
Bluetooth when I bought my 'smart phone'.  Salesman raved about the Moto headset. The week before I had purchased the
 newest version of the Jawbone, which did not fit me correctly and no one could hear me speak. (Returned it
and this is when I got sucked into the Blackberry and ATT )
Long story short-- I now own 3 brand new Blue tooth headsets-- Motorola, Plantronics and the raved about newest
 Call Pod Dragon-- all since June 2008!  All are compatible with the Blackberry model I have.
All pair correctly with the BB. All my settings are correct. ( I only have tried one headset at a time)
They ring-- I can answer and then the exact same thing happens with each different headset-- 
everyone complains that they can barely hear me-- I sound garbled and crackly--
people hang up on me. I am unable to conduct phone calls on my cell phone .
So after 3 hours on the phone with ATT-- they can't figure anything out ( bounced around to 3 different people)
and decide to send me a new Blackberry ( really a refurbished one-- which is how they replace their phones).
My reception area is not the problem either.
The set up of the new phone takes many hours of my time along with a 4 hour phone call with ATT, since the directions
that came with it are as bad as the user guides they have online.
Guess what? So far the the same problem remains. I have one more Bluetooth to charge up and try but I am doubtful it will allow me to make calls.
The Blackberry is supposed to work as a cell phone, yes?  Unfortunately, I can not hold a phone up to my ear-- cervical discs blown and numbness in my hands. There isn't even a plug in slot to put a corded headset in? Out of 1400 cell minutes a month-- I'm only using about 76 a month. I've had to borrow a cell phone for work.
Answers please please..... Thank you in advance...I have tons of ATT roll-over minutes I'll share if you help me ! LOL

Thanks for the info. I don't remember getting a head set beyond the motorola bluetooth one. I'll have to find the boxes now.
The weird thing is that I tried using that jack on the blackberry with a cordless headset I have for my plantronics home phone
system and it doesn't fir-- hole to big. This headset has worked with every other cell phone I've had the past 5 years. So I wasn't sure what the receptacle was for when the 'fit' didn't work.
How about if anyone else has experienced multiple bluetooth sound problesm with this model Blackberry? Any answers ? Solutions?
thanks
Message Edited by bjmpac on 10-15-2008 06:37 PM

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