BB Curve 8330 Trackball issue

Greetings all - I've been having an issue related to my BB Curve 8330. When I roll the trackball, it works fine when it's moving left to right, right to left and moving up. But, it will not scroll down. I've removed the battery to try and reset it, have also used "dust off" to try and blow out any dirt that may have lodged in the ball. All to no avail...It feels like it's "sticking" when I scroll down. Any thoughts as to what may be wrong and how to resolve the issue? In advance, thanks!

Hello landmark54,
The following article may help regarding your trackball:
http://www.blackberry.com/btsc/KB14168
If not, you may want to contact your point of sale for options.
Cheers,
-FB
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Hi V1nom
Welcome to BlackBerry Support Community Forums
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

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Message Edited by Bifocals on 08-27-2008 09:14 PM
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Curve 8330 Trackball

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Hi V1nom
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Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

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Hi and welcome to the forums!
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File name: BlackBerry USB and Modem Drivers ENG (DM4.5 B13).msi
File size: 12.33545 MB
Date posted: 24-June-07
Download Software
Please let me know if this helps!
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Hi,
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Hi and welcome to the forums!
A couple of places for you to visit: Blackberry 101 Tips & Tricks
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IrwinII
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Can't transfer calendar: Palm Treo to Curve 8330

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Solved!
Go to Solution.

Hi,
Outlook 2003 and desktop manager v.6 will be perfect!
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Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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I am having the same issue as well (and done the same things), and have not been able to find anything either. I am not sure if this is now a hardware issue and not a software issue.

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