BB CURVE 8520 can connect to WiFi network but will not browse the internet

I am with ROGERS service provider. They have not been very helpful with my issue. 
All they try and do is sell me a data plan. 
They said call RIM. 
 I should be able to connect to a WiFi network and access the internet without paying any crooks to do so shouldn't I?  Can someone tell me how I can do it? 
My plan with Rogers: Unlimited texting (in/out), unlimited phone calls, unlimited long distance, e-mail and BB messenger. Thanks so much for your help!!

Can't anybody help answer???? I guess I will have to call RIM for tech support via telephone....If I do get favorable resolution I will post the answer to my question.....

Similar Messages

  • My Apple TV recognises my wifi network but will not connect to it, when I enter the password

    Help please - my Apple TV recognises my wifi network but will not connect to it, when I enter the password - it just says 'there was a problem connecting to the network - check your settings and try again (5).' What should I do next?

    people repport that apple products in general I believe have problems with support for the outdated encryption type called wep encryption which is also pretty useless and easy to break
    if you use that try disabling it or changing to wpa encryption
    if you use MAC address filtering in your router then you need to add the appletv's MAC address to the positive list

  • Recently bought a Pro. At home, It connects to my wifi, and internet, just fine. On the road, It will connect to wifi sites, but will NOT connect to internet. Other devices connect okay

    Recently bought a Pro. At home, it connects to wifi and internet just fine. On the road, it connects to wifi sites, but willl NOT connect to the internet, while Other devices, iPad2 and iPhone connect and browse just fine.

    this is Mac Pro forum
    You want the notebook forum: MacBOOK Pro
    https://discussions.apple.com/community/notebooks/macbook_pro

  • I have a 2nd generation iPod touch and it shows to be connected to WiFi but will not access the internet, please tell me what i can do, because i use this device for work and it make things difficult that it will not work now. Please help, thank you!

    I really need help, my ipod shows to connect to the WiFi but then it will not let me use the interent it says no connection but according to my screen i have WiFi connection, i am very confused an i would really appriciate it if someone could help me sort out this problem so i can start using my iPod for work again.

    Even though the iPod shows as been connected, it might not have actually received a valid IP address via DHCP from your Wi-Fi access point or router.  Head to Settings -> Wi-Fi and tap the > next to the network you are connected. If 169.xxx.xxx.xxx is listed for an IP Address, then your iPod did not receive a valid IP address.  To correct this you can reboot your router by unplugging it from power for about 30 seconds.
    It wouldn't hurt to also reset your iPod.  To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
    See here for more troubleshooting assistance.
    iOS: Troubleshooting Wi-Fi networks and connections
    B-rock

  • TS1398 I have just purchased an iPad mini and it will not join my wifi. It detects my wifi network but will not join. I have a Mac, 2 iPhones and an iPad 4 and all work perfectly. The new iPad mini just won't behave. Any ideas?

    I have purchased an iPad mini and it will not join my wifi network. Any ideas?

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Photosmart 5520 connect to wireless network but will not connect to internet

    My Photosmart 5520 printer connects to my network just fine and prints from all my computers just fine.  But when I attempt to print through ePrint or google print, nothing happens.  When I hit the eprint bottom on the front of the printer, it tells me the printer is not connected to the internet.

    Oh, you can check this thread about the same issue
    http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile-Printing-and-ePrintCenter/Unable-to-connect-to...

  • Cannot get MacPro to allow me to boot to an alternative boot disk. Can choose in control panel but will not use the disk to boot. Also won't boot using disk selected using option key

    My primary boot disk is encrypted as is a secondary boot disk (backup) but I cannot boot using any other disk. System 10.8.5, MacPro 4.1.
    All disks mount using primary boot disk. All disks check out as OK and I have repaired permissions.
    When I choose in the control panel the Mac boots but will always use my original boot disk.
    When I select the disk using the option key at startup, the boot process stalls with a grey screen and a spinning cursor.
    Thanks,
    Dave

    Still trying to figure this out. I erased the drive, did a format using disk util and then re-installed the system but I still cannot get the disk used as a startup drive. I also tried an external firewire drive and it won't allow me to boot from it either.
    I can choose it starting up with the option key but it just gives me a blue screen and the spinning cursor.
    If I select it in the startup pref pane it boots into my other startup drive only.
    DaveLon

  • My mac picks up my home network but will not accept the password

    Just got my mac intel and started it up, went through the start up process and it picked up my home network. When I put in the password that works will all other items on the network eg I Phones, printer and playstation, it tells me there was an error with the airport.
    Any help please.

    Greetings,
    What type of router and what type of encryption does it use?
    1. Remove the following files to the trash:
    Macintosh HD > LIbrary > Preferences > System Configuration >
    com.apple.airport.preferences.plist
    com.apple.nat.plist
    com.apple.network.identification.plist
    com.apple.smb.server.plist
    NetworkInterfaces.plist
    preferences.plist
    2. Remove the the saved password for the network:
    Open "Keychain Access"
    Search the keychain for the name of your wireless network and delete all references to it
    3. Shut the computer down entirely
    4. Turn off your wireless router for 5 minutes. Usually unplugging the power to the router is how you turn it off.
    5. Turn the wireless router back on
    6. Turn the computer back on and attempt to join the network and very carefully enter the password for your network.
    Hope that helps

  • When wireless connection lost during surfing, firefox will not access the internet after connection is restored.

    While surfing the net on my laptop (windows vista home premium, all updates current), if the wireless internet connection is lost while a page is loading, firefox will NOT connect to any websites at all when the connection is restored. Also, if I try to shut down firefox, it will appear to close, but if I try to re-start it again, it will tell me "firefox is already running", even though it's not. I try to go to windows file manager and shut down firefox.exe manually, but even with that it will not shut down, it's like it's stuck in some sort of "loop". The only way to recocile it is to completely re-boot the system, which takes forever, because firefox.exe doesn't want to shut down even in re-boot.
    == This happened ==
    Every time Firefox opened
    == Always with firefox. And firefox is up to date ==
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C)

    No it does not work, uninstalled both McAfee and Firefox and only reinstalled Firefox alone, still did not work. I have now both reinstalled and am still unable to connect

  • I have a MacBook Pro.  My mac can detect wifi.  But will not connect. I did get connected vis TCP/IP settings but I can't connect to any wifi anywhere.  Network diagnostic has a green light for wi-fi and wi-fi settings.  Red light for the rest.

    I have a MacBook Pro.  My mac can detect wifi.  But will not connect anywhere. I did get connected via TCP/IP settings but I can't connect to any wifi anywhere.  Network diagnostic has a green light for wi-fi and wi-fi settings.  Red light for the rest. (Network settings, ISP, Internet and server.)

    Hello NotAppleSavy,
    Thanks for the question. After reviewing your post, it sounds like the computer wont connect to networks. I see you have used network diagnostic. I would recommend that you read this article, there are a lot of other things you can do in this article that may be able to help you resolve or isolate the issue.
    Wi-Fi: How to troubleshoot Wi-Fi connectivity
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • My mini is connected to the wifi network, but is not able to connect to the working internet... can anybody help, please?

    my mini is connected to the wifi network, but is not able to connect to the working internet... can anybody help, please?

    192 is local address within your network.
    Unless the adddress is of a server that can reolve URL names to ip addresses you wont be able to load an external web page.
    You can check what it should be by checking your router status page.
    Or if you have an iOS device check under settings, W-Fi, select the network your attched to, then see what is next to DNS.
    DG

  • TS1559 Since upgrading my iPhone5 to the newest iOS (6.1.2) I can longer connect to WiFi. It sees the wireless network but will not connect.. Other devices in my home that weren't upgraded can connect just fine.

    Since upgrading my iPhone5 to the newest iOS (6.1.2) I can longer connect to WiFi. It sees the wireless network but will not connect.. Other devices in my home that weren't upgraded can connect just fine.

    I had the same problem.  I did the reset networks on my iPhone & it did not work.  My husband read somewhere that changing the channel on the router to manual & selecting the highest available channel number might help.  I did that & it solved the problem.  I have not had the problem since.

  • Just bought ipad3 and trying to connect to home wifi, can see network but will not let me progress to put in password

    just bought ipad 3 and trying to connect to home wifi, can see network but will not let me progress to enter router password?

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
     Cheers, Tom

  • Device is connected to to a wifi network but does not have access to Blackberry services over wifi connection

    please help me, my blackberry curve has been working perfectly fine (everything network and wifi connection are working great) since i got it but all of the sudden when i connect to our wifi at home i noticed that the wifi logo on the upper screen is grayed out. i checked the manual and it says: device is connected to to a wifi network but does not have access to Blackberry services over wifi connection. i dont  know what to do, i tried the hard reset (removed batt for 1 min while phone is on and put it back in) i also tried to remove the wifi profile and added it back up but still nothing seems to work, my service provider has BB services available on my phone, i can received BBM, pushed email, use FB on my phone using my network but i cant use my wifi to browse.. what should i do? help me please!

    With a PC, the Windows Firewall and/or the anti-virus software will sometimes block an attempted Internet connection.
    Check both applications to see if you can find a "blocked" item and then take steps to "allow" the connection.
    If still no luck, temporarily disable the wireless security for a short period to see if the PC can connect that way. If it can.....then you know it is security related issue.
    See if the PC can connect using a setting like WPA-PSK-TKIP. The equivalent Apple setting would be WPA/WPA2 Personal.

  • I installed a new wifi router and airport will not connect automatically to it. It sees the network but will not connect unless I tell it to.

    I installed a new wifi router and airport will not connect automatically to it. It sees the network but will not connect unless I tell it to. I can't find anywhere in the utility or network preferences that will allow me to choose this router as the default. How do I fix this? BTW I'm using Lion.

    Are there any previous networks that you have used that have the same password as Molly?  YES
    Using System Preferences > Network > AirPort Advanced again, you need to remove any listings of previous networks that used the same password as Molly. Click the name of the network and click the - (minus) button at the bottom of the list of connections.
    Also delete any other networks (except Molly at the top of the list) that might have used the same name...Molly in the past.
    Delete any other networks that you no longer need so that your Mac will search for networks more quickly
    Click OK, then click Apply
    Open KeyChain Access and look for a listing of any old networks that you no longer need. Click to highlight the name of the network, then click the Delete Key on your computer.
    Then look for any old networks that might have used the name Molly in the past and do the same for them.
    Then look for any old networks that might have used the same password as the password for your "new" Molly network and delete them in the same way
    Click the KeyChain Access menu just next to the Apple icon in the upper left corner of the computer screen
    and then click KeyChain First Aid
    Enter the main administrator password for the Mac you are using and highlight the Repair button. Then click Start. You will see a message that repairs have been completed
    Quit Keychain Access
    Power down the entire network...all devices...order is not important
    Power up the modem first, then your main router, the other devices one at a time
    Log on to Molly and see if the Mac remembers it after a few tries. If not, I'm afraid that you will need to change the name of the wireless network and password on your router due to corruption issues on the Mac. You have done everything possible without re-installing the complete operating system.

Maybe you are looking for

  • Can anyone help me out w/ a simple question?

    I need a little help getting this to work. This is my first script so go easy on me! 8) I looked at the forums but being that this is my first script it's still too difficult to decipher everything. In my document that's already open I want the scrip

  • Speedgrade bug reporting...

    Just a quick query for the Speedgrade devs- do you guys collect bug reports from the Adobe improvement program reports? I'm seeing a lot of crashes when editing Cineform footage, but only when Speedgrade exits. Speedgrade itself can be quite crashy,

  • Data View and Data Source buttons Greyed out

    I have Site Admin permissions on an On Prem SharePoint 2013 site. In SharePoint Designer 2013 the Data View and Data Source buttons are greyed out. Can anyone shed some light as to why this is occurring?

  • When i click on import message pops up saying LR has stopped working - win 8.1

    when i click on import message pops up saying LR has stopped working - win 8.1

  • Construction (just out of interest)

    After puzzling over this for some time I have concluded that construction must occur sort of in this order: memory allocated super called variables initialised constructor body called. however after seeing some results I am rather confused. From the