BB Curve 8520 Desktop Software 6.0.1.18 internal error

Sincronicé muchas veces mi organizador sin problema. Pero ahora no puedo completarlo, en el soft aparecer "Error 0x8004fceb" y en el log "Internal Error #-789" . Busqué en diversos sitios, pero no encuentro ninguna referencia a este problema. Gracias desde ya por cualquier ayuda.

Hey fercalle05,
This article may help you out regarding your issue. http://bbry.lv/dLbRza
Let us know how you make out.
-SR
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Palm Desktop software - Fails to open with msg "Error: Failed to open Address Book database"

In July 2009 I dropped my trusty Visor on a tile floor and it stopped working. So, in the meantime I have been using only the Palm Desktop software.
Just yesterday, when I attempted to launch the Palm Desktop software, it failed with the message “Error: Failed to open Address Book database”. I think this error was caused by a very ungraceful shut-down of my Win XP system yesterday.
I really do need to use the Palm Desktop software for my address list, calendar, and memo. The problem is that the error with the Address Book database seems to be preventing the Palm Desktop software from initializing.
I am using Palm Desktop 4.0.1 on Windows XP SP3. I do NOT have an export file of the Palm address book or other databases. However, I do have five levels of backup history on my external Maxgor backup drive.
Specifically, on my current c drive I have files in the directory:
C:\Program Files\Handspring\WR\address
            address.bak                  5/16/2009   (from last sync before I broke Visor)
            address.dat                   5/24/2011
            Personal.ABA   11/6/2008
            Unfiled.ABA    3/28/2008
On my most recent backup of my system, there are the following files:
                        address.bak                 5/16/2009   (from last sync before I broke Visor)
                        address.dat                  5/12/2011
                        Personal.ABA   11/6/2008
                        Unfiled.ABA      3/28/2008
I have not listed the four older backup versions.
I haven’t tried any corrective measures yet (I don’t want to make matters worse) and am hoping that someone can guide me along the right path.
Is it possible for me to just rename the “current” address.dat file to something like address.SAV and then copy the Address.dat file file with date of 5/12/2011 into the current directory. Will the software then just use the older version of the data, or must I do something else.
I am grateful for any assistance. Thank you very much.
Post relates to: Visor Deluxe
Post relates to: Visor Deluxe

Thanks for the speedy response. However, I read the article for which you provided the link, and I hve also read many other articles that I found via search, but I don't think these will help me. All of these articles seem to assume that (1) you have a handheld to which you can sync and thereby rebuild the database on the PC, or (2) you have a backup that you created via the Palm Desktop export function. Unfortunately, I have neither and so I don't think any of these solutions will work for me.
I did read with great interest an article that stated that recent versions of Palm Desktop have a built-in function that will repair a corrupted Datebook database. Will this also fix a corrupted Address Book database which is my problem?
So, I downloaded and attempted to install the latest version of Palm Desktop. I was careful to read the instructions that stated NOT to uninstall my current version of Palm Desktop, but to just install the latest version on top of my current Palm Desktop. However, when I attempted to do the installation, the installer software said it could not install on top of my current software and that I should first uninstall my current software.
I have some questions now:
(1) If I uninstall my current version of Palm Desktop, will this destroy my Address Book, Datebook, and Memo databases ( I don't care about the ToDo database)? If so, what can I do to preserve those databases?
(2) Is there really a function built in the recent versions of Palm Desktop that will fix a corrupted database? Is this an "automatic" function that will detect and fix a broken database or is this something I will have to invoke?
Thanks for your help.
Gdad

Palm Desktop software - Fails to open with msg "Error: Failed to open To Do List database"

In July 2009 I dropped my trusty Visor on a tile floor and it stopped working. So, in the meantime I have been using only the Palm Desktop software.
Just a couple days ago, when I attempted to launch the Palm Desktop software, it failed with the message “Error: Failed to open To Do List database”. I think this error may have been caused by a very ungraceful shut-down of my Win XP system the day before.
I really don’t care about the To Do List data since I really don’t use it --- in fact, I haven’t used it in many months. However, I really do need to use the Palm Desktop software for my contacts, calendar, and memo. The problem is that the error with the To Do List database seems to be preventing the Palm Desktop software from initializing.
Just guessing, I saved the todo.dat and todo.bak files by renaming them, and then renamed the todo.bak file to todo.dat. Then I attempted to launch the Palm Desktop application, but it failed with the same error “Error: Failed to open To Do List database”.
I also tried renaming all of the todo files so that none had a name of todo.dat or todo.bak. The result is that the Palm Desktop software still will not start up.
I think I am using Palm Desktop 4.0.1, at least that is what the help text file seems to tell me.
I am grateful for any assistance. Thank you.
Post relates to: Visor Deluxe
Post relates to: Visor Deluxe

Your on the correct path by saving the data by renaming the files. But to resolve this error we need to remove the data all together. Since you no longer need this data if you just delete it then it should not matter. If Palm Desktop is giving this error but will not open I doubt that the data can be recovered in any event.

Curve 9300 & Desktop software

Hi there, My 64-bit laptop runs Windows 7. Desktop Software doesn't allow the connection which the computer recognises. It asks for the device password but then says there is a connection problem. I have tried re-installing the software & re-booting laptop & BB. I am unable to synch anything!! I have even tried bluetooth. Please help. Thanks.

Hey Dufferroy,
Welcome to the BlackBerry Support Community Forums.
What version of the Desktop Software do you have installed? Also what is the full error message you receive? Does it allow you to enter your password and then the error displays?
Thank you.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Curve 9300 Desktop Software doesnt offer Outlook as option

I have downloaded the desktop software and when i go to Select Organizer Data and pick calendar, contact, etc Intellisync Setup comes up and I select calendar and contacts it go to then it goes to Intellisync Select a desktop application and Outlook is not there. Why? I have tried the reinstall/repair but with no luck. If i do this on my laptop at home Outlook is an option. Why doesn't it show up on my desktop?

I called blackberry support and I was told that the 4.2 service pack 2 is no longer available for download. Do you know a way I could download in order for the software to recognize my outlook 2000? If not, I have downloaded on my previous computer, is there a way to transfer the software to my new computer?

BB Desktop Software 7.1 causing Windows 7 error?

Hi,
My Windows 7 (Home Premium) started having profile corruption errors (I get logged onto a temporary profile) ever since I updated from BB Desktop Software 7.0 to 7.1. The problem was resolved when I system restored Windows 7 to prior to the Desktop Software update. I tested this by installing ver 7.1 and poof, the same problem occurred. Had to system restore again to fix my Windows 7 profile. I never faced this problem before when I was using ver 7.0.
Has anyone else encountered this problem? Did a search on the board and there doesn't seem to be any topics on this so far.
Would appreciate any tips and troubleshooting advice.

Hi and Welcome to the Community!
While written more with Win7 in mind (I have no experience with Win8), I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry curve 8520 Reload Software:552

Hello guys
I have been looking for this problem and how to fix it, but I found out that they all never helped or don't have many details ..Etc
OK let me start from the problem :
It was this morning when I was out sitting and my bbm didn't work so I got the battery off and back on at that time when it reloaded I had the problem I got a white screen with the problem I can't get on the BB OK, people said you might have a problem but the only thing I know I downloaded and didn't work was the b security thing.
OK anyways my mate told me that he saw that problem and all what got it fixed was update
I saw on the forum people saying get battery off and back on and press the back arrow to get safe mode didn't work
And what was awkward was people saying that get on your options button and deleted it but HOW CAN I GET ON IT WHILE I CANT EVEN USE IT!
OK I downloaded the software on the laptop but it never worked it asked me for pass I did it but I can't access files nothing the only thing I can access is the phone info and when I press any other one it goes connect to phone and when I do it comes error
I would like you to help me pleasee really quick and a safe way I got to many people on bbm that I know and I haven't got there bbm pins saved I would really like it if you help me
Added info (so you wont ask me it )
Model curve 8529
sim: vodafone
Bough from : eBay UK but new and the one I got it from was a guy works in phones for you
How long I had it for :about 3weeks
The phone is charged but ill try and charge it again and see AND PLEASE HELP ME QUICKK

hello again
is is my phone and how it looks like
this is what i get
you see :/
when i press update i get this*
ok am trying to upload a photo but it doesnt work its the very top button on the left the 'blackberry 8520) its when i plug the phone it comes but not the rest
i got 4.6.1 bundle 465 whats recommended is 5 but i cant update it
when i press it and press update i get this
''This BlackBerry® Device Software upgrade includes new features and significant enhancements to the BlackBerry® solution and, as such, is only available to users with an active BlackBerry subscription. To learn more about BlackBerry® service, please visit www.blackberry.com/service.''
i got low OS as well i think
my phone was charging all night
please help me with the good way if you want more info with photos ill do it
thanx

Blackberry Curve 8520 Desktop Manager not working

Am unable to access Desktop Manager, I get the message 'B. Desktop Manager has stopped working' I have uninstalled the programme and down loaded it again from this site. Have just tried again and getting the same message!! Any suggestions?

what is the desktop manager ver ,you are using

Desktop Software v4.7: Device Switch Wizard ERROR

Switching between Blacberry devices; I connect my old Blackberry 8320 and select Start. It runs through 3 or 4 tasks and when it comes to Searching for Available SoftwareI receive this error message;
"Handheld Application Loader Wizard has encountered a problem and needs to close. We are sorry for the inconvenience."
I de-selected the software upgrade options and received the same message.
I have tried it with Mass Storage Mode on and off.

Hi and Welcome to the Forums!
Typically, you'd want to do that action just once...to initially get your data over to your BB. After which you'd want to use a different (and compatible) PIM to manage the data on your PC. I'm thinking that perhaps you should do that -- or perhaps, given the error, move your data from your Palm PIM to a compatible PIM:
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
And then configure for synchronization:
KB17022 How to configure organizer applications for synchronization using BlackBerry Desktop Manager
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Windows 8.1 Remote Desktop Connection dies with feeble "An internal error has occurred" with SonicWALL VPN

Back when life was simple, under Windows XP, i simply fired up my SonicWALL client, connected to the host, and then connected via RDC and all was good.
Now I have Windows 8.1 and SonicWALL's v4.9.0.1202 64-bit client. I can connect with the client - although it seems to drop the connection quite a bit - but when it is up, I can ping the host. But when I try to RDC, I get the completely unhelpful
error mentioned above.
My version of 8.1 is up-to-date - the VPN client came right from DELL's website. What am I doing wrong?
Just in case you want to know, yes - I can RDC to non VPN and PPTP VPN sites no problem - and on the same LAN, my XP box can RDC with SonicWALL with no issues.
Please, somebody - i need to get back to Planet 10!

Did you ever find a solution to this problem. I am having the exact same problem

I have a ipod touch and I am trying to update it but it keeps there is a problem dowloading the software for the ipod an internal error has occured what do I do?

I have an ipod touch 4th generation I want to update it but when I do it says there is a problem downloading the softward for the ipod an internal server error occured can someone help me please?

If you are updating via wifi then connect the iPod to your computer and try there. And the other way around too.

App error curve 8520

Need urgent help with this please. A friend of mine also has a bb curve 8520 and recently she keeps getting the "App error 523".
I've tried googling the problem and everywhere says to reset the o/s. While this is straightforward in theory, When I've tried to connect the device to the bb desktop, the phone loads up for about 5 seconds, and then the app screen appears.
It even does this when I boot up the bb in safe mode. I'm getting frustrated now as I cant do anything with the bb desktop (as in re-install the o/s) when the app error message screen comes up.
Any ideas please?

If your BlackBerry stays powered off with a black screen, follow the instructions below. The only indication of life might be the blinking red LED light in the top corner. Nothing seems to wake it up and Desktop Manager doesn't recognize any device is connected.
1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Just don't disconnect anything and let the lengthy process finish completely.
NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Sync Problems between Blackberry 8330 and Outlook 2007 using Desktop software v 4.7

I have a Blackberry Curve 8330 and I have been experiencing some problems syncing it with my HP Notebook running Outlook 2007. I am using the most current Desktop Software version 4.7. I am using the BB Internet Service and all of my email accounts seem to be operating well. When I attempt to sync I receive the following errors in this sequence
Error 1: Intellisync; There are no applications configured for synchronization. From the synchronize screen, go to Configure > Synchronization to configure the applications.
At this point, I attempt to follow the above instructions and configure the applications I want to Sync. When I complete the above step for all applications, or each one seperately, I receive the following error:
Error 2: Runtime Error; Folder is no longer a part of the system data source or the folder can not be found.
As I stated above, I receive the error for all 4 applications (Address Book, Calendar, Memos and Tasks) whether they are configured seperately or all at once. I have unistalled the desktop software v4.7 5 times and Outlook 3 times. I am truly at a loss and in dire need of my Calendar and Contacts on my phone. If anyone has come across this in the past or has any ideas, Please feel free to comment or reply. Any info will be greatly appreciated!!!
BB: 8330 Curve
DS: Desktop Software v 4.7
PC: HP TX2500Z Notebook/Tablet
OS: Windows Vista Ultimate 64-Bit
DO: Microsoft Office Outlook 2007
Thanks,
Brian

uninstall the desktop manager, and install "4.7 without Media Manager"
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

BlackBerry Desktop Software giving Error (not opening)

I have purchased BlackBerry Curve 3G 9300 but,It's more than 4 times that I am getting error on BlackBerry Desktop Software. After installing it open the BlackBerry Desktop Software window with logo and then Error window popup saying that BlackBerry Desktop Software has encountered a problem and needs to close. We are sorry for the inconvenience.
After Click on the What data does this error report contain? It shows Error window
Error Signature---------------------------------------------------------------------------------------------------------------------------------------
EventType : clr20r3   P1 : rim.desktop.exe P2 : 6.0.2.44    P3: 4db5e0d4
P4 : microsoft.practices.composite P5 : 2.0.1.0 P6 : 4db5def0
P7 : 12b   P8:50 P9:sclhiaanmqhkf4zdfpvvwejkphnm1zui
Reoprting details------------------------------------------------------------------------------------------------------------------------------------
This error report includes: information regarding the condition of BlackBerry Desktop Software when the problem occurred;the operating system version and computer hardware in use; your Didital Product ID, which could be used to identify your license; and the Internet Protocol(IP) address of your computer.
           kindly guide me.

I am having the same problem I have reinstalled the software more times than I can count and now I cannot open the Icon on my desktop at all. This is beginning to be really frustrating can someone please help. I want to download my pictures from my phone to my computer unable to do that as well.
Thanks.

Desktop Software doesn't work/ Can't Sync BB thru USB cable

I bought a new micro SD for my BB and as soon as I plugged in the BB with the SD inside my desktop software went haywire.
Doesn't want to link up with the BB device, won't back up the data on my phone - nothing!
So I followed some bad advice and uninstalled all the BB software from my PC.
And now when I try to re-dl the software it says I'm missing a key file on my hard drive to install the product package.
What should I do?

Hello Mesquite95,
Welcome to the BlackBerry Support Community.
Thank you for your question regarding the issue you are experiencing with the BlackBerry Desktop Software.
What is the full error message you receive when attempting to complete the installation and at which stage does it fail?
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

BB Curve 8520 Desktop Software 6.0.1.18 internal error

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