BB Curve 8900 died and will not turn on with the red lights on all the time

Hey all
The Blackberry Curve 8900 I have battery completely drained yesterday afternoon and I could not connect it to a charger until I get back home last night.  I plugged the phone in around 11:00 , and even now 8 in the morning still wont be able to switch it on and the red light is on all the time.
Its a brand new one, I dont know what should I do to make it working.
Thanks for all your help!!

Hi and Welcome to the Forums!
Typically, these batteries do not like to be fully drained...while rare, it has been known to render the battery useless. But, before you jump to that, there are a few diagnostic steps you can take.
Get a known good and fully charged battery -- put in in your BB. See if it works. See if you can charge.
Get a known good other charger, attach it to your BB, see if it charges.
Try a different power outlet.
Give your battery to someone with the same model BB that they know charges fine. See if they can charge it.
The results of these steps will guide you to the root cause...which could be your battery, your BB, your charger, or the wall outlet you were using.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

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