BB Curve 8900 - randomly stops receiving emails and requires battery pull
I'm a newb to BB and this forum has helped a lot but my BB Curve 8900 randomly stops receiving emails about every 2 days and requires a battery pull to correct.
When it stops receiving emails and I go to the browser, it is also unable to connect. I basically lose all connection to data. I can receive calls and sms.
Turning unit off and on does not help.
I need to do a battery pull. Then starts working fine right away.
I'm with Rogers in Canada
Is there a fix for this? Could I possibly have a bad phone? Battery pull once is a while is fine but to need to do that every 2 days is not.
Something similar happens to me. I have to keep resending the service books and then it works fine, try this, at least it will stop you keep doing a hard reset. I have read somewhere else that this can be influenced by having your phone to turn off at night etc. So for now I have turned this feature off. I can actually receive emails via wifi and the failure is only on GPRS. It sounds a bit strange but I am also becoming convinced that it only occurs when I leave home, go somewhere else and then come back.
Read this below. I did do all this but it hasnt worked for me, may help you though
http://supportforums.blackberry.com/rim/board/message?board.id=8300&message.id=23433&query.id=178268...
Message Edited by davock on 03-01-2009 10:06 AM
Similar Messages
-
Curve 8900 cannot send & receive emails in China
My BB Curve 8900 stop sending & receiving emails since I arrived China on Oct 1st.
But if I connect to Wifi, I will have no problem so my email account setting is correct and my phone is still functional.
Does this mean BB server is no longer working in China ?
Pls help~
BlackBerry 8900
v4.6.1.114 (platform 4.2.0.76)What is your service indicator in the top right hand corner?
Also have you tried pulling the battery and putting it back in?
Message Edited by bbhorrigan on 03-18-2009 11:50 PM
If someone helped you give them kudos. Research all info! -
8330 curve will not STOP receiving email
I cannot get the options working correctly on the desktop manager. My blackberry still receives email if it is connected to my computer (and i have the correct box checked in the options). Also, if i shut down the redirector and manger all together, i still get all my emails. I have tried uninstalling and re-installing the blackberry manager, and the problem persists. I would like to be able to not get my email at times, but cannot get it to work correctly. Can anyone offer any help? Thanks in advance.
BTW.... i am using it for work and personal email.What version OS do you have on the phone. Check under Options | About. Will be listed as v4.x.x.xxx.
Have a look at these links provided by JSanders to see if any help out
http://supportforums.blackberry.com/rim/board/message?board.id=8100&message.id=14135&query.id=142825...
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution. -
8830 Stops checking email until a battery pull
Hello:
I'm pretty new to BB's, the 8830 being my first one. My problem is that I have it set up to check a pop account but it seems that I need to pull the battery almost daily because it stops checking for new messages. I've tried turning it off/on every which way and checked all the email settings, but it seems like once it loses it's connection, it won't try to check mail again until I've pulled the battery. But, I'm afraid pulling the battery out every morning is going to wear it out (and me). Are there any other options or commands I can run to tell my 8830 to check my pop account? Thanks!Troubleshooting Apple Mail
What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
Troubleshooting sending and receiving email messages
Troubleshooting sending email messages
SMTP servers keep going offline -
My mail (hotmail) has stopped receiving emails and keeps saying the IMAX server username and password is wrong when I haven't changed anything?
Hello ,Marshyy96
That is not good, lets see if we can get your email back up and running again. Take a look at the article below to go over the settings to just make sure nothing is out of the ordinary. You may end up needing to remove the email account and add it back in.
Get help with Mail on iPhone, iPad, and iPod touch
http://support.apple.com/en-us/TS3899
Regards,
-Norm G. -
My iPad has suddenly stopped receiving emails from the mail app.
I've been looking through the forum for hours and tried every variation of deleting the account, re-adding it, rebooting my iPad etc. I've tried everything! And I still can't receive emails.
My drafts, sent emails and junk emails are all there but my inbox is empty and it's refusing to download the messages.
When I refresh it, "downloading 1 of 250" pops up for a second and then disappears and it just says it's updated yet nothing is there.
Please can someone help. This is incredibly annoying!!!
My mail provider is Yahoo and my wifi is working fine.wysbf2 wrote:
Hi - did you get any resolution to this? I have exactly the same issue.
You tagged onto an older post. If you want an answer to your specific question, you need to create a new post. By creating a new post, you will receive emails when helpers post responses.
Cheers, Tom -
Please help me! What can I do to stop receiving lots and lots of emails with all participants questions? I tried what was suggested but it didn't work.
You got your answers in this thread here and you marked it as correct.
https://discussions.apple.com/message/16541734#16541734
When you get to the email preferences page to make the changes, did you click on "Save" at the bottom of that page to lock in the changes that you made? -
My LG G3 has stopped receiving email from my pop3 road runner account. It just has an "updating" message. It worked fine for the first two weeks and nothing now. Any advice?
This started about 3 days ago. I could manually push email through in the last few days but can no longer. I have deleted the account and re-entered the settings but I get a message that I cannot connect to the server.
-
Why has my iPad and iPhone email account stopped receiving emails?
My email account has stopped receiving emails. I seem to be ok to send, and my wife's account appears to be ok. Could I have messed up when;
- I deleted an old account I no longer wanted?
- I ignored a message saying my account was full (but I deleted all old messages)?
- I did something else I can't think of?
BigAlEvsiOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
Yesterday (10/21/13) my iphone 3 stopped receiving emails from my verizon account and error message says "the user name or password for verizon in incorrect," even though I know the user name and password are correct and I am receiving emails from verizon on my ipad and I mac. In addition, after I "reset." the phone by pressing the "home" and "off" buttons together until the apple logo appeared, I lost all of the emails that were on the iphone's mailboxes. What is wrong and how do I fix it?
Here is the solution given to me by a very helpful Verizon phone agent. Go to your Verizon mail account under settings. Under Incoming Mail server, change host name to pop.verizon.net.
Under Outgoing Mail Server, change host name to smtp.verizon.net.
Make sure Use SSL is on for Incoming and Outgoing Mail Servers.
She said the above is the solution that has worked for most people who are having trouble receiving and or sending Verizon emails from their Iphones since Monday October 21. She said that if this solution did not work, it is then an Apple problem and I would then need to go to Apple's email client support for troubleshooting sending and receiving email messages (for MAC in my case). After writing down all of the passwords and configurations for verizon email currently on my phone, including the new host names above, I ended up deactiving my verizon email account and then reimputing all of the passwords, configurations, ... . It worked! My verizon email was back and running. -
Recently my ipad3 has stopped receiving emails although I can send, my wife has her own email address on the same ipad and works fine as does my email on my laptop, can anyone help?
Thanks james, this seems to have cleared the problem, but still not sure what I might have done to cause it in the first place.
-
My 9790 just stopped sending emails and BBMs. It does receive them on a huge lag.
My BB was working fine but stopped sending emails and BBMs and receives them on a huge lag of a day for emails and hours for BBM. The phone is charged and has signal. I have pulled the battery out to reboot it but it does not solve it. Any ideas?
Solved!
Go to Solution.Service books can be resent either via the bis portal if the telco supports it, or:
Go the options,
Device
Advanced system settings
Host routing table
Pressing menu and click register now
Reboot the device -
8520 has stopped receiving emails
I have spent hours on the phone to vodafone to no avail and hours on google - someone please help!!!. My blackberry curve 8520 stopped receiving emails 5 days ago. I have rebooted, deleted email address and set up again. sent service books, enabled SSL. I am using outlook 2010 and I think the problem could be associated. When I send the service book to my blackberry, I get the message that I must tick the option to leave messages on the serve. This is not an option as it is an IMAP account. Does anyone know what I am talking about and can help..................pleeeeeese!
"When you access an IMAP e-mail account, your messages are copied locally. However, the messages also remain on the e-mail server until you mark them for deletion and use the Purge Deleted Items command." - From Microsoft Support on Outlook 2010.
Just to be sure, in Outlook you can go to Tools > Account Settings. Select the e-mail in question and click "Change". You'll see an option at the bottom of the new window saying "More Options" choose that and then select the "Advanced Tab". At the bottom of that tab, there should be a checkbox to leave the messages on the server and 2 additional options you can configure to suit your needs.
If this doesn't work for you, please do reply back.
Disclaimer: I'm just a regular user like the rest of you. I have spent a lot of time learning the limitations of the Blackberries to know how to fix most problems. If I have suggested a fix, please give a kudo and mark as a solution! -
Blackberry stopped receiving emails
Hi,
this morning my Blackberry suddenly stopped receiving emails. I removed the battery, checked all my settings, no joy. Seems like this issue came up earlier in the week in another part of the world... I am in the U.S.. Anyone have a solution or know what might be causing this?
thanksHi and Welcome to the Community!
There is an ongoing major outage...formal information is available here:
http://www.rim.com/newsroom/service-update.shtml
From my experience, this is affecting BIS, BES, and all services that depend on those (BBM, email, AppWorld, web browsing, application access to internet data, etc.). Troubleshooting specific problems during this outage may be pointless.
Once the outage clears, if things are not yet flowing for you, please try these steps:
1) Register HRT
Homescreen > Options > Advanced Options > Host Routing Table > (it does not matter which line is current) > Register Now
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you!
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Stopped receiving email messages
I have a Blackberry Curve 8300 and my ISP is earthlink.net. Everything has been working fine until today, when I stopped receiving email messages on my Blackberry. I just checked, and I can send messages fine, evidently, but not receiving them.
Solved!
Go to Solution.Hmmm...I'd suggest a couple of things. First, a reboot:
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation.
If that fails, then try resending your service books:
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB02830&slic...
Give those a try and let us know.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code
Maybe you are looking for
-
How to add DNS entry Post Installation in Solaris 10?
Hi, I have installed Solaris 10 without mentioning the DNS entry while installation. How do I add that now in order to make that Solaris 10 to get connected to Internet ? Thanks in Advance. Girish Prabhakara.
-
I purchased the most rent iOS download from iTunes to update my 1st gen iPod touch and after it was done downloading it started to restore my iPod with the update and now my iPod wont update and it keeps showing error 1604 and won't come out of recov
-
I've got a question about this board. The version I have is an OEM board, I have 1 major problem with it I have tried EVERYTHING i have read in the forums about it and nothing works. I can not get the board to run at the 133 FSB i have a AMD Tbird 1.
-
Jcombobox don't refresh the element
When i press on change button, the combo box don't shows the new elements, why? how i can correct this problem without use the combobox.addItem() method for each element in the arraylist? package combobox; import java.awt.FlowLayout; import java.awt.
-
Verifying after installing add-on localization
Hi, Currently the system is R12.1.3. And I installed all necessary add-on patches to have localizations for Russia as per the document, <R12 EMEA Add-On Localizations - CIS [ID 472418.1]>, and it went OK. Now the question is that I am trying to verif