BB Curve 9300 acts weird

The cursor in my curve sometimes runs around and when try to type something it goes some where else and sometimes weird symbols come while typing the letters. Anyone know what this is??

Hi MyGreenAge
Welcome to BlackBerry Support Forums
Good question.. I think we can try  both BUT as we all know SIM contacts will only contain one phone number per contact entry. Our BlackBerry Address Book will offer different arrangement with one Contact Name and several fields of information like Cell phone, Work Phone, Home Phone, email address, etc.So the best option is to save it on phone also, so that we can save our contacts using BlackBerry desktop software or BlackBerry Protect which can be restored anytime to any BlackBerry in case if our device got stolen or lost  ,
So saving Contacts to our phone is MUST but you can also save a single contact number to your SIM Card also which sometime helps on certain situations if using that same SIM on another device.
KB04205 :  Copy a Contact to your SIM phone book.
KB12487 :  How  backup BlackBerry smartphone Data using BlackBerry desktop software for Windows.
Prince
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    Hi dhirenjh,
    Welcome to BlackBerry Support Community Forums.
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    For your second question regarding upgrading your device software, you can upgrade it yourself when a new version is available. This article provides instructions. http://bbry.lv/jZAl36
    -FS
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

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  • Need help with a Blackberry Curve 9300, please...

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    Hey MaggzieP,
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    Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

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  • WHY SUCH AN INJUSTICE THAT BBM CANNOT BE USED ON MY CURVE 9300 OVER NORMAL DATA SERVICE AND OTHER PLATFORMS CAN USE!

    Hello,
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    Thanks with the signature but I already removed it from my profile too.
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  • Some problems I have with my Curve 9300. Hope you can help me.

    Hi everyone.
    I decided to post here to know if someone can help me out, I'm a blackberry curve 9300 user - O.S. 6, I've had the smarthpone for a while now, but since the beginning I've been having some minor details, I want to know if there's a simple solution for those things.
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    [IMG]http://i45.tinypic.com/10f252b.png[/IMG]
    RL=http://imageshack.us/photo/my-images/521/captureit​25042012191027.png/][IMG]http://img521.imageshack.​...
    Uploaded with [URL=http://imageshack.us]ImageShack.us[/URL]
    3. Crazy pointer.
    Sometimes, not always, the pointer just go mad, it start to move by itself, and when one tries to write it becomes impossible, I've tried changing the sensitivity of the pad but no changes.
    Thanks in advance for any advices you can give me.
    Solved!
    Go to Solution.

    Awesome! You should now be fine for those two... my guess is the crazy pointer may just be due to an over-sensitive trackpad (usually happens when the trackpad gets covered in skin oils). Try cleaning it once in a while with a soft cloth to remove any finger oils and that should help with that.
    If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.
    If your issue is resolved, don't forget to click the Solution button on the resolution!

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    Tracing route to 192.168.0.1 over a maximum of 30 hops
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      2     *        *        *     Request timed out.
      3     *        *     ^C
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    Windows IP Configuration
            Host Name . . . . . . . . . . . . : FOOBAR
            Primary Dns Suffix  . . . . . . . :
            Node Type . . . . . . . . . . . . : Hybrid
            IP Routing Enabled. . . . . . . . : No
            WINS Proxy Enabled. . . . . . . . : No
    Ethernet adapter VMware Network Adapter VMnet8:
            Connection-specific DNS Suffix  . :
            Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet8
            Physical Address. . . . . . . . . : 00-50-56-C0-00-08
            Dhcp Enabled. . . . . . . . . . . : No
            IP Address. . . . . . . . . . . . : 192.168.134.1
            Subnet Mask . . . . . . . . . . . : 255.255.255.0
            Default Gateway . . . . . . . . . :
    Ethernet adapter VMware Network Adapter VMnet1:
            Connection-specific DNS Suffix  . :
            Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet1
            Physical Address. . . . . . . . . : 00-50-56-C0-00-01
            Dhcp Enabled. . . . . . . . . . . : No
            IP Address. . . . . . . . . . . . : 192.168.80.1
            Subnet Mask . . . . . . . . . . . : 255.255.255.0
            Default Gateway . . . . . . . . . :
    Ethernet adapter HDTV Tuner 2:
            Connection-specific DNS Suffix  . :
            Description . . . . . . . . . . . : TechniSat DVB-PC TV Star PCI #3
            Physical Address. . . . . . . . . : 00-D0-D7-30-19-C1
            Dhcp Enabled. . . . . . . . . . . : Yes
            Autoconfiguration Enabled . . . . : Yes
            IP Address. . . . . . . . . . . . : 169.254.178.3
            Subnet Mask . . . . . . . . . . . : 255.255.255.0
            Default Gateway . . . . . . . . . :
            DHCP Server . . . . . . . . . . . : 169.254.178.1
            Lease Obtained. . . . . . . . . . : Saturday, February 28, 2009 6:55:04 PM
            Lease Expires . . . . . . . . . . : Monday, July 13, 2009 11:28:08 PM
    Ethernet adapter HDTV Tuner 1:
            Connection-specific DNS Suffix  . :
            Description . . . . . . . . . . . : TechniSat DVB-PC TV Star PCI
            Physical Address. . . . . . . . . : 00-D0-D7-30-1A-1D
            Dhcp Enabled. . . . . . . . . . . : Yes
            Autoconfiguration Enabled . . . . : Yes
            IP Address. . . . . . . . . . . . : 169.254.178.4
            Subnet Mask . . . . . . . . . . . : 255.255.255.0
            Default Gateway . . . . . . . . . :
            DHCP Server . . . . . . . . . . . : 169.254.178.1
            Lease Obtained. . . . . . . . . . : Saturday, February 28, 2009 6:55:21 PM
            Lease Expires . . . . . . . . . . : Monday, July 13, 2009 11:28:25 PM
    Ethernet adapter Local Area Connection 15:
            Connection-specific DNS Suffix  . :
            Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC
            Physical Address. . . . . . . . . : 00-21-85-1A-C6-72
            Dhcp Enabled. . . . . . . . . . . : No
            IP Address. . . . . . . . . . . . : 192.168.0.82
            Subnet Mask . . . . . . . . . . . : 255.255.255.0
            Default Gateway . . . . . . . . . : 192.168.0.1
            DNS Servers . . . . . . . . . . . : 192.168.0.1
                                                4.2.2.1
    I checked Windows XP Pro. SP3's event logs and noticed these during the disconnections:
    Event logs showed:
    Event Type:    Information
    Event Source:    Tcpip
    Event Category:    None
    Event ID:    4201
    Date:        2/28/2009
    Time:        6:42:23 PM
    User:        N/A
    Computer:    FOOBAR
    Description:
    The system detected that network adapter \DEVICE\TCPIP_{51FDDE0F-0935-416E-8FE0-3E1A50847D41} was connected to the network, and has initiated normal operation over the network adapter.
    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 00 00 00 00 02 00 50 00   ......P.
    0008: 00 00 00 00 69 10 00 40   ....i..@
    0010: 02 00 00 00 00 00 00 00   ........
    0018: 00 00 00 00 00 00 00 00   ........
    0020: 00 00 00 00 00 00 00 00   ........
    Event Type:    Information
    Event Source:    BROWSER
    Event Category:    None
    Event ID:    8033
    Date:        2/28/2009
    Time:        6:47:22 PM
    User:        N/A
    Computer:    FOOBAR
    Description:
    The browser has forced an election on network \Device\NetBT_Tcpip_{89F40100-0D8D-4C33-A32D-3D91CAEB3FBD} because a master browser was stopped.
    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.
    Event Type:   Information
    Event Source:   Tcpip
    Event Category:   None
    Event ID:   4201
    Date:      3/1/2009
    Time:      6:19:08 AM
    User:      N/A
    Computer:   FOOBAR
    Description:
    The system detected that network adapter \DEVICE\TCPIP_{51FDDE0F-0935-416E-8FE0-3E1A50847D41} was connected to the network, and has initiated normal operation over the network adapter.
    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 00 00 00 00 02 00 50 00   ......P.
    0008: 00 00 00 00 69 10 00 40   ....i..@
    0010: 02 00 00 00 00 00 00 00   ........
    0018: 00 00 00 00 00 00 00 00   ........
    0020: 00 00 00 00 00 00 00 00   ........
    Event Type:   Information
    Event Source:   Tcpip
    Event Category:   None
    Event ID:   4201
    Date:      3/1/2009
    Time:      6:19:20 AM
    User:      N/A
    Computer:   FOOBAR
    Description:
    The system detected that network adapter \DEVICE\TCPIP_{51FDDE0F-0935-416E-8FE0-3E1A50847D41} was connected to the network, and has initiated normal operation over the network adapter.
    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 00 00 00 00 02 00 50 00   ......P.
    0008: 00 00 00 00 69 10 00 40   ....i..@
    0010: 02 00 00 00 00 00 00 00   ........
    0018: 00 00 00 00 00 00 00 00   ........
    0020: 00 00 00 00 00 00 00 00   ........
    I also noticed the disconnections usually start with red X icon in my taskbar with its bubble and then later the long disconnection even though no red X (1 GB and connected). If I were to disconnect the cat5 cable from NIC, then it wouldn't even detect it is missing the cable!
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    Pinging 192.168.0.1 with 32 bytes of data:
    Request timed out.
    Reply from 192.168.0.1: bytes=32 time<1ms TTL=150
    Reply from 192.168.0.1: bytes=32 time<1ms TTL=150
    Reply from 192.168.0.1: bytes=32 time<1ms TTL=150
    Request timed out.
    Reply from 192.168.0.1: bytes=32 time<1ms TTL=150
    Request timed out.
    Request timed out.
    Reply from 192.168.0.1: bytes=32 time<1ms TTL=150
    MSINFO32 in case it helps (seems OK to me, but I am not a hardware expert):
    [Conflicts/Sharing]
    Resource   Device   
    I/O Port 0x00000000-0x00000CF7   PCI bus   
    I/O Port 0x00000000-0x00000CF7   Direct memory access controller   
    I/O Port 0x000003C0-0x000003DF   Intel(R) 4 Series Chipset PCI Express Root Port - 2E21   
    I/O Port 0x000003C0-0x000003DF   ATI Radeon HD 4800 Series   
    IRQ 21   Intel(R) ICH10 Family USB Universal Host Controller - 3A38   
    IRQ 21   OHCI Compliant IEEE 1394 Host Controller   
    IRQ 21   TechniSat DVB-PC TV Star PCI   
    IRQ 23   Intel(R) ICH10 Family USB Universal Host Controller - 3A34   
    IRQ 23   Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A   
    I/O Port 0x0000B000-0x0000BFFF   Intel(R) 4 Series Chipset PCI Express Root Port - 2E21   
    I/O Port 0x0000B000-0x0000BFFF   ATI Radeon HD 4800 Series   
    IRQ 16   Intel(R) 4 Series Chipset PCI Express Root Port - 2E21   
    IRQ 16   ATI Radeon HD 4800 Series   
    IRQ 16   Intel(R) ICH10 Family USB Universal Host Controller - 3A37   
    IRQ 16   Standard Dual Channel PCI IDE Controller   
    IRQ 16   Intel(R) ICH10 Family PCI Express Root Port 2 - 3A42   
    IRQ 16   Intel(R) ICH10 Family PCI Express Root Port 6 - 3A4A   
    IRQ 16   ASUS TV880 Video Capture (NTSC)   
    IRQ 17   Microsoft UAA Bus Driver for High Definition Audio   
    IRQ 17   Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40   
    IRQ 17   Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC   
    Memory Address 0xD0000000-0xDFFFFFFF   Intel(R) 4 Series Chipset PCI Express Root Port -
    2E21   
    Memory Address 0xD0000000-0xDFFFFFFF   ATI Radeon HD 4800 Series   
    IRQ 18   Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C   
    IRQ 18   Intel(R) ICH10 Family USB Universal Host Controller - 3A36   
    IRQ 19   Intel(R) ICH10 Family USB Universal Host Controller - 3A39   
    IRQ 19   Intel(R) ICH10 Family USB Universal Host Controller - 3A35   
    IRQ 19   Intel(R) ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20   
    IRQ 19   Intel(R) ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26   
    Memory Address 0xA0000-0xBFFFF   PCI bus   
    Memory Address 0xA0000-0xBFFFF   Intel(R) 4 Series Chipset PCI Express Root Port - 2E21   
    Memory Address 0xA0000-0xBFFFF   ATI Radeon HD 4800 Series   
    Memory Address 0xFED90000-0xFED93FFF   System board   
    Memory Address 0xFED90000-0xFED93FFF   System board   
    I/O Port 0x000003B0-0x000003BB   Intel(R) 4 Series Chipset PCI Express Root Port - 2E21   
    I/O Port 0x000003B0-0x000003BB   ATI Radeon HD 4800 Series   
    [IRQs]
    Resource   Device   Status   
    IRQ 9   Microsoft ACPI-Compliant System   OK   
    IRQ 16   Intel(R) 4 Series Chipset PCI Express Root Port - 2E21   OK   
    IRQ 16   ATI Radeon HD 4800 Series   OK   
    IRQ 16   Intel(R) ICH10 Family USB Universal Host Controller - 3A37   OK   
    IRQ 16   Standard Dual Channel PCI IDE Controller   OK   
    IRQ 16   Intel(R) ICH10 Family PCI Express Root Port 2 - 3A42   OK   
    IRQ 16   Intel(R) ICH10 Family PCI Express Root Port 6 - 3A4A   OK   
    IRQ 16   ASUS TV880 Video Capture (NTSC)   OK   
    IRQ 17   Microsoft UAA Bus Driver for High Definition Audio   OK   
    IRQ 17   Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40   OK   
    IRQ 17   Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC   OK   
    IRQ 21   Intel(R) ICH10 Family USB Universal Host Controller - 3A38   OK   
    IRQ 21   OHCI Compliant IEEE 1394 Host Controller   OK   
    IRQ 21   TechniSat DVB-PC TV Star PCI   OK   
    IRQ 19   Intel(R) ICH10 Family USB Universal Host Controller - 3A39   OK   
    IRQ 19   Intel(R) ICH10 Family USB Universal Host Controller - 3A35   OK   
    IRQ 19   Intel(R) ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20   OK   
    IRQ 19   Intel(R) ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26   OK   
    IRQ 18   Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C   OK   
    IRQ 18   Intel(R) ICH10 Family USB Universal Host Controller - 3A36   OK   
    IRQ 23   Intel(R) ICH10 Family USB Universal Host Controller - 3A34   OK   
    IRQ 23   Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A   OK   
    IRQ 20   Creative SB Audigy 2 ZS (WDM)   OK   
    IRQ 22   TechniSat DVB-PC TV Star PCI #3   OK   
    IRQ 0   System timer   OK   
    IRQ 8   System CMOS/real time clock   OK   
    IRQ 13   Numeric data processor   OK   
    IRQ 4   Communications Port (COM1)   OK   
    IRQ 6   Standard floppy disk controller   OK   
    IRQ 1   Standard 101/102-Key or Microsoft Natural PS/2 Keyboard   OK   
    IRQ 12   Microsoft PS/2 Mouse   OK   
    IRQ 14   Intel(R) ICH10 Family SMBus Controller - 3A30   OK
    My detailed computer configurations can be found here: http://alpha.zimage.com/~ant/antfarm/about/computers.txt (primary computer).
    Thank you in advance.

    Quote from: NovJoe on 02-March-09, 23:10:05
    Force your NIC to run at 100Mbps full duplex and see how it goes.
    Check your router / switch ports as well as cables.
    I will try 100 Mbps if it happens again. So far, it hasn't occurred after installing the driver supplied by MSI's Web site and not RealTek's Web site. The room temperatures even got warmer like 83F degrees.
    As for router and switch, what am I checking for? Other computers didn't have any problems. As for cat5 cables, I already tried another one like I said in my original post.

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    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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