BB Curve 9300 - please help!!

Hi,
Could you please help me unlock my phone. I have switched on my phone, i can not use any keys on my pad to put in my pin.
It shows NUM in the right hand side top corner of my phone and in the bottom right corner it displays a closed lock.
The only button that works is my scroll button in the middel of my phone.
Please help!!
Jacky
Solved!
Go to Solution.

Try this first, Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
Now try to enter your four digit PIN.
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Blackberry curve 9300 please help

Hi ive got a 9300 curve and my bbm was working perfectly.i was prompted to do a version update yesterday.once i did the update my bbm does not work proparly.it keeps on hanging and the scroller doesnt move when it should etc.is there any way i could re load the previous version again.please help

Hi and Welcome to the Community!
Give it a little time to resyncronize all your contacts, etc. Also reboot the device by removing the battery. The older versions are not made available.
VIA | John_Clark
http://supportforums.blackberry.com/t5/BlackBerry-Curve/Bbm-version-8-0-0-94-is-very-slow/m-p/268605...
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If your issue has been solved, please resolve it by marking "Accept as Solution"

Need help with a Blackberry Curve 9300, please...

Hello, everyone, I had a look around the forum and came across a post which offered advice one what to include in questions, so I have tried to include the info below.
Device info
Your carrier: Unlocked (was using Virgin)
Model info and OS version (Go to Settings, then Options, then about): Blackberry Curve 9300, OS 6
Apps and free space
File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 60%
Did a battery pull fix your issue? No
Apps installed and their version if possible. (Go to Settings, then Options, then applications): None, only the ones that come with it after reset to factory
BT device model/version (you will have to look at the BT device): Don't know what this means
When writing your question
Any other details that would help us out with your issue: This was my teenage brother's phone, which since has been given to me. The phone was severely mistreated; thrown around, stepped on and chewed. The battery had to be replaced as well as the middle chassis and the front and back cases along with the keyboard, bottom clip and screen.
Good description of what is really wrong and how to reproduce if possible. Details of what you did before: I managed to get it working after I had replaced everything listed above, but it will not charge using the cable. I have to keep taking the battery out and plugging it in seperately to charge, then putting back in the phone. This is after replacing the cable as my brother broke that too, so it's not the cable. He's damaged the data/ charge port.
The camera will not work, but at the moment I am not looking for a solution for that. The error is: "Could not start the camera. Close other applications and try opening the camera again". No applications are open and the OS has just been updated to the most recent version. For this reason, I think he's managed to break that too and it would need to be replaced if that's possible.
My issue at the moment... My mother, as you can imagine is furious with him for trashing the phone she bought him at about £250 when it was new a couple of years ago. So, as I have managed to get it to turn on and pick up wi-fi, she has said I can keep it. I am on Virgin Mobile and this phone is unlocked. It will not pick up any network even using my Virgin SIM card which works fine. My brother was also using it on Virgin.
I can use it with wi-fi and have already contacted t-mobile and Virgin Mobile to make there there's no problem with them. There isn't. The number has been put under my ownership and the phone registered to me now. It is not blocked or blacklisted, yet, only comes up with SOS for network.
Because of this, they and the local phone shop think he might have damaged the antenna inside. I am an iPhone user, this is the first time I have used a Blackberry, so I have no idea - can the antenna be repaired by myself?
Or, given that the camera doesn't work either/ needs replacing, would it just be better to get a replacement using my contents insurance? I am unsure which would be cheaper, to get the parts and try and fix it myself, or pay the excess for the insurance.
Advice appreciated... Thanks in advance.

Hey MaggzieP,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
This KB article will determine if it is a software or hardware related issue for the camera: www.blackberry.com/btsc/KB15544
Also if you tried more than 1 SIM card in the BlackBerry Curve 9300 smartphone and it still shows SOS, this could be hardware related as well.
For all repairs, I can only suggest checking with the point of sale or network service provider for further options.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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BB Curve 8530 - PLEASE HELP ME?

Hi,
     I have a BB Curve 8530. Last wk when I upgraded my BB app world, most of my apps/icons disappeared. When I
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Hi and welcome to the forums deedee55!
A couple of places for you to visit: Blackberry 101    Tips & Tricks
Hey, how about shedding that visitor status and becoming a member.
Try looking in all the folders on your device homescreen and let us know how it goes.
Happy to have you here!
IrwinII
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8330 Curve. Please help me set up to sync with Google Calendar.

Please help. I have a new Curve. I spent forever getting Google Calendar loaded up with my LIFE, and now I cannot seem to get the two to sync consistently. Would someone please simplify this for me (talk to me like I am 8) and rescue me from the panic I am in?
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First, you need a Google account. If you don't have one, get it here:
https://www.google.com/accounts/ManageAccount
Second, get Google sync here:
http://www.google.com/mobile/blackberry/sync.html
Third, read about it here:
http://www.google.com/support/mobile/bin/topic.py?topic=13585
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It sounds like something may be wrong with the trackpad. Since you've had the device for such a short period of time I would contact your carrier for a warranty replacement.
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I just got a Blackberry Curve 8350i and I'm trying to figure out how to stop sending the text message I'm replying to with my reply. If anyone could tell me how to fix this I'd greatly appreciate it.

You aren't, actually.
The initial messsage is ONLY there for your reference, it is not sending.
If you don't want to see it at all, on your BB, go to Options > SMS and Number of previous Items = 0.
Message Edited by JSanders on 03-06-2009 03:11 PM
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

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Hi and Welcome to the Forums!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Best!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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Annoying problem with CURVE 8520, please help !!!

My blackberry Curve 8520 connect to the mobile internet (not the BB service ) automatically everyday without me logging on any application or browser or making any updates.
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Hi gom3a and welcome to the BlackBerry Support Community Forums!
The BlackBerry® smartphone will always make a connection with the data network in order to ensure you are always receiving email and messages when then are sent to you.
The BlackBerry® data services do not require you to login and most applications only require you to provide your login information once, then its saved so you don't have to login over and over again.
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Problems with Ringtone Creator app for blackberry curve. Please Help!

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Have the same problem with my BB Curve 8520 in Germany ...

Crashed Curve 8520 Please help??

My daughter tried downloading multiple apps at the same time and the device froze, very very slow on the main menu. I have tried pulling the battery and alt, caps and del. Eventually starts with LOCK symbol bottom right of screen, The volume has a gold star next to it and the signal icon has an x next to it. I can only charge via USB and device will not let me do anything not even option for password. Will also not recognise device via USB. Any advice would be very helpful. Thanks in advance...

Download the latest Blackberry Desktop Software to your desktop and go to your wireless vendors sight and download latest bbupgrade for your phone model i.e. www.t-mobile.com/bbupgrade. Follow the instructions should get you up and running again.

Blackberry curve 8520, please help!

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Hi Olistreet,
Battery pull Restart is recommended for software and also hardware as an first step to sort out any issue but if it fails then you can jump to other conclusions. as you said you heard a sound so please check your profile managment to make sure vibration mode is not on.
Prince
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Curve 9300 won't turn on all the way, please help!

My daughter has a blackberry curve 9300. It froze on her so she tried to reboot it and now its gets 3/4 of the way and reboots again. Ive tried everythings possible like desktop manager and jl_cmder but nothing seems to work. If anyone has any suggestions i would be very greatful

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Curve 9300 problem ..... Please Help ! (SORRY FOR DOUBLE POST)

SORRY FOR DOUBLE POST GUYS, it bugged and I don't know how to delete it ! I don't want to get an infraction :/ ..
Hey Guys ! First of all, I'm new to the community and looking forward to be as active as possible to help people and get help from professionals ! (And sorry for my bad english tho :/..)
So here's the problem ...... I bought a blackbery Curve 9300 today, and what happens, is when I try to update it, it gave me at first, error 507 (Which means there's no OS in the device I suppose) ... when I tried to update it again, it gets stuck on ''Reconnecting to JVN'' or ''JVM'' can't remember ..... ive been trying to find a solution for hours and stil no luck .... i tried pulling the battery out and putting it back in, but doesnt work ..... a pop up message told me to go to control panel, check for USB Root hub and put a check mark on a certain option, but they were already checked ..... this situation is extremely frustrating because the guy from whom i bought the phone doesn't answer anymore, and I don't really want to take it to a store to repair it for like 60-80 $ or whatever ..... if possible, I'd like to get some help please !!!
Thank-You in advance guys !

Hi 12khaled21,
Welcome to the community.
Error code 507 comes when there is no OS installed in your device.
Try downloading appropriate OS and install it.
Check this link KB10144 and reply back.
Raj
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Help please :( Curve 9300 track pad stopped working!

Hello,
I have a curve 9300 and the track pad has stopped working it lets me move around fine but when i click to open things nothing happends its just stopped working ive only had the handset around a month im wondering is there anyway to resolve the problem and get it working again or do i need to send it some where to get fixed?

Hi and welcome to the forums Lotte !
A couple of places for you to visit: Blackberry 101 Tips & Tricks
Pull the battery out with the device ON. Wait about a minute and put the battery back in. Let the BB completely restart and see if that doesn't help. Clears out the memory and refreshes the BB; like rebooting your pc.
When you have anomalous behavior in your BB a battery pull often helps to clear it up too.
Let us know ow it goes..Happy to have you here!
IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.

BB Curve 9300 - please help!!

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