Bb curve not syncing with my dell desktop

i''ve installed the 4.3 verizon desktop mgr. software 2 wks ago and it worked great for a few days.now it wont work at ALL NOW! everytime i plug in the usb cable into my cpu "dell dimension e521" it pops up a error."usb device not regonized".i plug the phone into the cable it does nothing...if i leave it plugged in it will shut off the phone and restart it.what happened with it working and then it wont at all now! i''ve wasted alot of time trying to fix this. please help.....jim
Solved!
Go to Solution.

Hi and Welcome to the forums!
First lets try a battery pull. Make sure the device is on, pull the battery and leave if out for at least thirty seconds,
replace. Let it fully reboot and try again.
You might want to download desktop software ver 4.5, it's the latest. You can get it at the top of the page under grey tab software.
Let me know if it works, or if you need more assistance.
Message Edited by Bifocals on 08-07-2008 05:03 PM
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