BB Curve tried 2 new batteries won't charge - battery icon flashes yellow for few seconds then shows a black plug

BB Curve 9360. Please help.
My 6 month old battery stopped taking a charge.  Had left to charge overnight from the mains and phone was dead in morning.  Wouldn't turn on or take a charge.
Had a spare battery from before and tried this.  Charged to 25% and then showed battery icon with black plug and wouldn't take any more.  If unplug and re-plug, shows yellow flash as if charging for a few seconds and then shows black plug.  25% charge runs down very quickly.
Bought a new battery.  Exactly same experience. Sometimes gets between 5 - 25% charge but mostly is completely dead and not enough power to get beyond red flashing indicator.
Tried on and off.  Tried taking out battery (many times!).  Tried taking battery out while charging, waiting 30 seconds and then replacing battery (many times).  Tried 3 other chargers, both from mains and from USB.
Have left it plugged in for hours even when showing black plug or just empty red battery - nothing.  Just dies completely and hard to get enough power to get started again.
Left it unplugged and without battery for 2 days.  Plugged into mains, got yellow flash and then black plug.  Every time got black plug would unplug and re-plug to get yellow flashing back.  Got it to 80% that time.  But now gone back to only reaches 5% or won't take a charge and just red batterys sometimes with black plug or just empty, red flashing indicator.
Plugged into BB desktop manager to back up and checked for software updates.  No updates available.
Only thing I can think is mini USB slot on BB is broken and need a new phone.  Any ideas of anything else to try before bite the bullet???  Thank you!!

SaitoChikara wrote:
 The number on the front of the battery is C-M2. It has a yellow label.
Wrong battery!
You need the CS-2, blue
http://www.amazon.com/BlackBerry-CS-2-Original-Li-Ion-Battery/dp/B0030T0UGW
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • TS3899 mail icon - application opens for 2 seconds then closes and brings me back to my phone home screen.  I have reset all settings and tried deleting and adding back the account.  HELP!

    Hello,
    I just updated my phone with ios 6.1.3 and now my gmail email is not working.  When i tap the mail icon it brings me to my inbox for 2 seconds then immediately back to my phone home screen.  I have tried deleting and re-adding my gmail account and I have reset all settings also.
    Nothing is working.  Does anyone have any tips?
    Thanks!

    Morning DeeHutton,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at this article:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Best of luck,
    Mario

  • My iPad won't charge, battery icon comes on when i plug it in but it won't charge any further

    I have been trying everything to get my iPad to charge. Its an ipad2 wifi. its been off for probably two weeks if not more, just haven't had the desire to use it as i have an iPhone a macbook air and a new iPad mini so it kinda just sat there....now I'm wondering if its just gone kaput! Ive tried various cords and outlets. switched the cord... and still nothing. I grid doing a hard reset (home button and power button at the same time) and that didn't work either it just flawed the battery icon at me. when i unplug the iPad it says i need to charge it.... and well I have been trying.... what should i do!!??

    Hey misskyla88,
    Thanks for the question. If I understand correctly, the iPad will not charge. It looks like you have already done some troubleshooting. I would recommend that you read this article, it may be able to help the issue.
    If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
    Thanks for using Apple Support Communities.
    Have a good one,
    Mario

  • My iPad shows the apple logo for 5 seconds while charging then shuts off for 10 seconds then shows the apple logo for 5 seconds and so on. I can get it to the connect to iTunes screen but as soon as I unplug it from the wall it shuts off. Can anyone help?

    The apple logo appears for 5 seconds then disappears for 10 then appears for five and so on. I can get it to the connect to iTunes screen but as soon as I unplug it from the wall it shuts off completely. A laptop with iTunes isn't enough to power it up. Can anyone help me fix this?

    Awesome. This is the iPhone 4 discussions! Have a nice day

  • New Toshiba Sattelite L750-10F audio freezes in place for a second then returns to normal

    I recently bought this notbook and the audio constantly freezes and makes a squealing noise for a second or two then returns to normal. Any suggestions? 

    That doesn't appear to be a US model, and this is the forums for Toshiba USA. You may want to contact Toshiba in your region. If it's a European model, you could check the Toshiba Europe forums.
    - Peter

  • Hp pavilion 15 screen turn off for few second when i turn on or off charger

    Hello,
    I bought new hp pavilion 15. i notice many time when i turn on or off my charger, screen turn off for few second then after few second screen turn on. please help me out its furstating me . 
    This question was solved.
    View Solution.

    >> It is customary and in this case Necessary for you to provide the exact model of Notebook you have a problem-with. [ There are MANY variations of HP Pavilion 15-T Models, for example. ]
    >> You should always be sure you have installed/applied ALL updates for all of your Notebook's hardware devices, and ALL Windows Updates labeled "Important" and ALL "Optional"-section Windows Updates for any hardware device in your Notebook which the Windows Updates service detects (and offers an Update for).
    >> For example, this link:  http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4158&lc=en&cc=us&dlc=en&sw_lang=&product=6787... has the latest HP Drivers and Patches for a specific variant of the Pavilion 15-T.
    >> AFTER you are certain you have all the latest drivers and patches in-place, you can try the 'old Trick' as follows: Shutdown Windows; when your Notebook has turned-Off completely (after Shutdown completes), THEN remove the AC Adapter connector and remove the BatteryPack.
    >> Hold DOWN the power-button continuously for a full 62 seconds. Then put your BatteryPack back in your Notebook. Do NOT connect your AC Adapter yet. Power-On the Notebook and Logon into Windows. Check the Control Panel\Power Options settings and find out the Charge Level of your BatteryPack. If it is below 25%, then (and only then) plug in your AC Adapter and connect it to your Notebook... and let the BatteryPack charge up "completely" to 98-100% Level. *Note: if your Adapter has a removable AC cord-connector, be certain that connection is 'tight'. <Do NOT stick your fingers or ANY object into any AC Adapter!> If you even think your AC Adapter is faulty, GET A NEW ONE! Damaging a $400-$800 Notebook PC is NOT worth it, versus the cost of a New Adapter.
    >> Use the built-in Help functions of your Notebook to find out how to DISABLE(!) "Hibernation", and eliminate that TROUBLE-CAUSING 'feature' of Windows PCs. When you have done so, always REStart Windows, to be certain the changes are applied. *Many changes and Updates take place 'Fully' only "during" Shutdown and/or "during" Startup of Windows PCs. [While Windows O.S. is "running", most of it's System Files are LOCKED.]
    >> FYI: always let your BatteryPack run down to it's Lower setting BEFORE you plug-in your AC Adapter/Charger. Charging  any rechargeable BatteryPack at  "mid-charge-levels" causes shorter BatteryPack life...

  • I purchased a new album and downloaded. When I play the first song only plays for 15 seconds then skips to the next song. Rest of album is fine.How do I correct this?

    After purchasing a new album I found that 1st song only plays for 15 seconds then skips to next song. The rest of album is fine. How do I correct this?

    Try Deleting it from your device, then download again from purchase history.
    Hope this helps
    PJRS

  • What's with the imac wireless keyboard?? New batteries won't work!

    What's with the imac wireless keyboard?? New batteries won't work!

    I figured it out. It wasn't easy. I took the keyboard battery tube apart. Photos are posted here:
    http://flickr.com/photos/martingreen/sets/72157611216768360

  • Brand new IPOD Shuffle won't charge battery!

    What am I doing wrong???
    I did download and install ITUNES, and added a bunch of songs that show in ITUNES,(that I put on the IPOD) and when I dock it, it blinks yellow, then goes to solid green. After I eject it, I try to turn it on, but, I get no light, and it won't play.
    Any ideas?

    I am having a similar problem with my iPod shuffle 2G. I read that the shuffle would not charge properly unless it was plugged into a high speed USB port (which I later discovered my computer does not have). I bought an A/C adapter in order to charge it from the wall (not from Apple). I charged it overnight until the light turned green. I disconnected the iPod and turned it on; the light stayed green for two seconds, then went off, and the iPod does not play.
    I contacted Apple Support, and the only suggestion they could offer was that the A/C adapter I bought is not the correct one. I am now waiting for a second wall charger to arrive, to see if that in fact is the case. The iPod did in fact sync and load songs with no problem despite not having a high speed USB port. Anybody else experience this?

  • Ipod touch 5th generation battery screen with lightning bolt locked cannot charge or restart.  ive tried everything from new cables attempting to shut down but stays at screen for a few seconds then black screen again over and over

    screen locked up and shows the battery with low red and ligtning bolt and cannot hard shut down or reset just stays there for a few seconds then black screen. hooked up to computer and itunes doesnt recognize it or even shows that it is pluged in.  looked and made sure nothing is broken or metal in ligting port or on cable which would prevent it from accepting a charge. ipod is only a month old and seems like a waste of money if its so hard to try to get an explanation of why this is ive been tryning to get an answer from apple for a week now.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My iphone 4s wont turn on,it wont even charge,when it does eventually start to charge the apple icon on the screen will appear for a few seconds then itll disappear, i have tried to do the soft/hard reset but nothing happens, can anyone help me please?

    My iphone 4s wont turn on,it wont even charge,when it does eventually start to charge the apple icon on the screen will appear for a few seconds then itll disappear, i have tried to do the soft/hard reset but nothing happens, can anyone help me please? do i have a dead iphone on my hands? isit worth me going into the apple store and seeing what they can do or isit pointless? please help!!!

    Try to backup and restore you device in itunes...restoring the device is like removing the iOS software off the device and re-add in a newer software, after you have restore you device, MAKE SURE YOU SET UP YOUR DEVICE LIKE A NEW DEVICE, DONT NOT RESTORE FROM BACKUP!!... give the device a chance to use the newer software and see if the issue still persisting, if the issue still on going then its would be a hardware issue.
    Call Apple Care and see if your device is still under warranty to get it replace

  • My ipad2 won't charge, it's been on 1% all day now. It's plugged in and keeps shutting off. The cord works fine, it's charging my husbands iPad. Any suggestions?

    My ipad2 won't charge, it's been on 1% all day now. It's plugged in and keeps shutting off. The cord works fine, it's charging my husbands iPad. Any suggestions?

    Is this with the power adaptor that was included with your iPad 2 purchase?
    The same power adaptor and USB dock connector cable charges your husband's iPad?
    If so, sounds like a hardware problem with the battery or something else. Have you tried powering the iPad off and on and/or a reset which is similar to a computer restart?
    If so with no change, make an appointment at an Apple store if there is one nearby.

  • Ipod touch will not turn on. Did a synch turned on. Then turned off.       and tried to restart. Apple logo came on screen for a few seconds then disappeared and cannot turn back on. This is a new replacement unit. only have had it 4 days.

    Tried powering on again after syn. Apple logo appeared for a few seconds then disappeared and now can not turn on. This is a replacement unit, only have had for 4 days

    Did you try to connect in recovery mode and restore "as new device", without using the latest backup afterwards? iPhone and iPod touch: Unable to restore and How to back up your data and set up as a new device

  • I'm trying to play this new movie i bought with my macbook but every time i put the movie in it makes a noise and only stays there for 6 seconds then ejects itself how can i fix this problem?

    I'm trying to play this new movie i bought with my macbook but every time i put the movie in it makes a noise and only stays there for 6 seconds then ejects itself how can i fix this problem?

    Restart your phone,hold the home button and the off button down till the apple symbol comes up. If that doesnt fix it , you need to do a restore in itunes by connecting to itunes , click on your phones name to the left, then click restore in the center of the screen and restore from backup.

  • Bought new charger: Says it charging for a second then goes away.

    I just got a new charger for my laptop after my last one broke and I plug it in and it says it is charging for a second then the charging icon goes away like its not working anymore? I have no idea what to do because I am sure the same will happen if I bought another charger.

    Hi MSginobili20,
    Welcome to the HP Forums! Was the original charger doing the same thing as the new one? It could be the battery that is causing the problem. Start with a Hard Reset and if that doesn't work then we will run a hardware test on the battery. For that I will need your operating system and your product number, please.
    Thank you,
    Please click “Accept as Solution ” if you feel my post solved your issue.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Thank you,
    BHK6
    I work on behalf of HP

Maybe you are looking for

  • How to grab the value from a drop down list inside a table cell

    Hello, My situation is I have a few columns displayed in a table format using repeater tag. Some cells is a dropdown list(<netui:select /> tag). My question is how can I grab the value when user made a selection. I believe I can get the row index but

  • Printer no longer works after upgrading to Maverick

    I have an Epson TX810FW, multifunction printer/scanner.  It wwas working fine until I updated to Mavericks.  I now get a message that the scanner function is not supported and I cannot get the printer to work.  I need both working, and I have loaded

  • Problem in using query-database() function in Transformation

    Hi All, I am using JDev and SOA 10.1.3.4. I have an async process. In that I am doing a transformation in which source is InputVariable and target is result. In Transformation I am using query-database function to fetch a record from DB and am assign

  • DMEE : how to make parent node disappear when child node is empty

    Hi Friends , Currently i am working on DMEE , I have a problem . When Child node is empty I donot want the parent node to appear in the tree.Here I am uisng a field via exit function module for childnode. so not a fpay* strucutre field to write a con

  • Pictures in photo library

    Is there any way to find out the locations of some of the beautiful landscape photos in the standard photo library?  I would love to know where they were taken.