BB Desktop Software causes Blue Screen at Windows XP

Hi,
I'm using BB Desktop Software 6.1.0.35 at Windows XP over Lenovo X201 laptop. When I try to sync the adressbook or calendar between my BB(Storm II 9520) and my laptop, it often causes blue screen at my laptop.
I tried to uninstall and reinstall the desktop software but the blue screen occures again. But, the same version of Desktop Software at Windows VISTA over HP pavillion Desktop doesn't cause similar problem.
Please kindly let me know how can I fix it or please check if there are any defects at your Desktop Software.
If you need, I can send the screenshot to you via email.
Best Regards,

Just unisntall this version and install the desktop version 5.1. That will not give you blue screen infact it is fully compatible with xp
Need any help please let me know

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Desktop Software causing Blue Screen!?

Hey Peeps,
I hope there's someone out there that can help with this. I have a BlackBerry Curve with BlackBerry Desktop Software version 6.1 installed. Every time I connect my BlackBerry through the Desktop Software, my computer crashes with a blue screen. It doesn't matter whether you restart the computer or not, the same error appears. What I have noticed is that my processor usage goes up to 100%, and the temperatures of both cores exceeds 75 degrees during the connection. After that, the system crashes. Also, it is not because of the heat or processor usage that the system crashes (system is set to auto-sleep on 95 degrees).
I tried connecting to my BB from both of my systems but no luck. I have also tried downgrading the application by uninstalling the latest version and installing the older version (v6.0). For some reason I can get hold of the older version 5.0. Is there anyone that is experiencing the same problem or maybe have a solution to this problem?
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Primary System:
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Secondary System:
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Solved!
Go to Solution.

Dear ddynamix,
Having gone thru your detaild inquiry, please Just to note, the 8520 will not run OS6 as the hardware cannot support it as confirmed by our Super Contributor jamead1981.
Please refer to the following link
http://supportforums.blackberry.com/t5/BlackBerry-Curve/upgrading-version-5-software/m-p/1250263/hig...

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Alan
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If this issues is a state of emergency for you. Please contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request.
To obtain the phone numbers for specific technology request, please refer to the web site listed below:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607
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Hi guys
I am using laptop & everyday it will unexpectedly shutdown and shows Blue screen error "windows has recovered from a unexpected shutdown"...Pls help me to resolve this issue.
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Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
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BCP1: 00000030
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BCP4: 8F2DA8A5
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Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
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http://msdn.microsoft.com/en-us/library/windows/hardware/ff560244(v=vs.85).aspx
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Regards, Dave Patrick ....
Microsoft Certified Professional
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Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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hii
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ive recently run into this problem as well with windows 7 on my gf's pc. both got 9700 bold's mine worked out fine with vista, but her comppy wont boot. bout as far as i can get from school is to walk her through booting into safe mode to uninstall the bb app til i can get home lol.. kinda screwwy that i cant really find much useful information about it in the past hour or so
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BB Desktop Software causes Blue Screen at Windows XP

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