BB Desktop software crushes when the device is connected

Hi all
Each time i try the Blackberry desktop software it crushes when the device is connected . I tried instaling and reinstaling (using clen uninstall0 it to no avail . I checked the  Rim.Desktop.Exception log and i get this :
Date|Log Level|Thread ID|Module ID|Log ID|Message [2012-01-08 19:50:07.291]
19:50:50.320|FATAL|1|Exception|0|Fatal Error
System.InvalidOperationException: Unable to get the window handle for the 'RemoteWindowsMediaPlayer' control. Windowless ActiveX controls are not supported.
   at System.Windows.Forms.AxHost.EnsureWindowPresent()
   at System.Windows.Forms.AxHost.InPlaceActivate()
   at System.Windows.Forms.AxHost.TransitionUpTo(Int32 state)
   at System.Windows.Forms.AxHost.CreateHandle()
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl()
   at System.Windows.Forms.Control.WmShowWindow(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.ContainerControl.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
   at System.Windows.Forms.UnsafeNativeMethods.IntCreateWindowEx(Int32 dwExStyle, String lpszClassName, String
Can anyone please help?

I'm having the same problem. Installed windows 7 professional over windows 7 home preminu.
Only see USB device if it's plugged in at startup.

Similar Messages

USB ports only work when the device is connected at start up

I have a dv5-1110em laptop which I have upgraded to Windows 7.
If i connect a USB device before I start the machine then it works fine as long as I do not unplug it.
If I unplug a device and then need to use it again I have to restart the laptop.
If there are no devices plugged in at start then the ports will not work with any device.
I have installed the new BIOS.
I have uninstalled the USB ports and then re installed them.
I have been searching for an answer to this for months and found nothing that solves my problem.
Any suggestions would be greatly appreciated..
Thanks

I'm having the same problem. Installed windows 7 professional over windows 7 home preminu.
Only see USB device if it's plugged in at startup.

Blackberry Desktop Software not recognize my device

Hello, I speak from Brazil.
After update my Blackberry Desktop Software, it no longer recognizes my device, a Torch 9800. My windows is the Seven. How to fix this problem? Gratefull

Hi all. I had the same problem and spent several hours on the phone with Blackberry Support. Its a problem with the latest update. Here is what fixed the problem:
Finally got it working again! Re-downloaded the desktop software (but when you start it up, make sure to uncheck the automatic update option). While that was downloading, I was instructed to go to microsoft.com and search for and download .NET Framework 3.5. Once you click to download that, there will be an offer to download 2 other items. One of which will be Microsoft .NET Framework 4 Client Profile (Web Installer). Click to download that too. Once they are finished downloading, run both files. .Net Framework 4 Client Profile will take longer and will ask you if you want to repair or remove. Choose repair. The repair took several minutes, but once it was done, I clicked "Finish", opened the BB Desktop Software, UNCHECKED THE AUTO UPDATE OPTION, and plugged in my phone. Once windows finished installing the drivers, Low and behold! The Desktop software recognized that the phone was connected! I hope this helps you resolve your issue as well. When it again offered me an update I clicked to update later (meaning never!). Best of luck to you.

HT1414 hi everyone , having trouble with restoring my iphone, i did follow the step untul extracting the update software but when the iphone start to restoring my iPhone always turn off and it say Error 21 on my PC monitor ...please help me icannot get my

hi everyone , having trouble with restoring my iphone, i did follow the step untul extracting the update software but when the iphone start to restoring my iPhone always turn off and it say Error 21 on my PC monitor ...please help me i cannot get my iPhone turn on

Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.

Desktop software crashes when I connect Bold via USB cable

I start version 5.0 of Blackberry Desktop Software. All the icons come up. I then plug in my Bold, the desktop software picks up the PIN number, and then I get the window that says Desktop software has stopped working and will shut down.
I found the instructions for a clean uninstall of the desktop software. I followed them and then reinstalled Desktop manager. No change in the problem.
Desktop software was working just fine until I got a nasty virus. I ended up installing a disk image from several months prior to get rid of it. Ever sense the new image, I can't get the desktop software to work.
Any suggestions? Thanks.

I visited that link a couple of times, but it hasn't been of much use because the thing about my problem is that my phone is connecting and disconnecting rapidly, but works with other laptops with the same usb cable just fine, also if I connect another USB cable such as my hard drive it works great. What I don't get is why does my phone connect to other computers with the same USB cable well but not mine, and when I connect something else to my computer it works just fine too. What can I do now?

I have updated to the latest version of iTunes (11.2.2.3). However, when I connect my iPod it shows in My Computer and iTunes opens automatically when the iPod is connected but the device doesn't show in iTunes. Any ideas?

I have updated to the latest version of iTunes (11.2.2.3). However, when I connect my iPod it shows in My Computer and iTunes opens automatically when the iPod is connected but the device doesn't show in iTunes. Any ideas? I am on Windows 8.1 and my iPod is a Classic

Hi murr18140,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with your iPod classic not being recognized in iTunes for Windows:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363?viewlocale=en_US
I hope this information helps ....
- Judy

I've lost my iPhone 4... How can I find it when the device is offline when using "find my iPhone app"????? Any way of getting a location from it????

I've lost my iPhone 4... How can I find it when the device is off linesmen using "find my iPhone app"????? Any way of getting a location from it?????

No. It must be online in order to locate it.
What To Do If Your iDevice Is Lost Or Stolen
iPhone, iPod Touch, and iPad
If you activated Find My Phone before it was lost or stolen, you can track it only if it is connected to the Internet by Wi-Fi or cellular. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. iCloud- Use Lost Mode
6. What to do if your iOS device is lost or stolen
7. 6 Ways to Track and Recover Your Lost/Stolen iPhone
8. Find My iPhone
9. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)

HT201270 MORNING COMMUNITY, anyone know how to make the i4s forget a network - when the device won't give you that option?

MORNING COMMUNITY, anyone know how to make the i4s forget a network - when the device won't give you that option?

if you dont have the options to forget network you can reset your network settings, but than the device forget all networks
settings > general > reset > reset network settings

Submitting form automatically when the device comes online

Hi Guru's
I am developing an offline adobe form that can be opened, filled and submitted on a mobile device like ipad.
I am adding a submit button to submit the form. When the device is online submit works and when offline appropriate message is displayed. I was wondering if device or reader submit form (previously submitted offline) automatically again. Is there any mechanism to check if the device is online again and send the pending forms automatically?
Thanks in advance.
Regards
Sunit

Hi Guru's
I am developing an offline adobe form that can be opened, filled and submitted on a mobile device like ipad.
I am adding a submit button to submit the form. When the device is online submit works and when offline appropriate message is displayed. I was wondering if device or reader submit form (previously submitted offline) automatically again. Is there any mechanism to check if the device is online again and send the pending forms automatically?
Thanks in advance.
Regards
Sunit

I got CS4 software. When the first time i install, i chose the normal installation content. Then I found that there was no photoshop on the start menu. After that I try to put the disk into the notebook again and find that there is no photoshop listed on

I got CS4 software. When the first time i install, i chose the normal installation content. Then I found that there was no photoshop on the start menu. After that I try to put the disk into the notebook again and find that there is no photoshop listed on the "installation list"

download the cs4 design premium installation files and install ps using them,
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

HT5463 In my opinion, when the Silence setting is "only when the device is locked", it contradicts the settings you set above, like Manual. Can someone explain how these settings work together?

Can someone explain how these settings work together? Manual seams to contraduct the SILENCE setting at the bottom of the Do Not Disturb page. It's very confusing.

You should have seen information in the support document that you linked from. It used to be with the first version of Do Not Disturb that it would only function when the device was locked. That changed with iOS 7, and not it can be active all of the time. With it on Manual, it is on, but if you have the device "awake" that you can still receive calls/texts, etc. Sort of like you have the phone awake, so it isn't a problem for you to receive things. If you set the settings for Always, this means you can be doing things on the phone and not be disturbed by anything else. Does that make sense?

Start up J2Me application on the mobile device when the device is swtiched

Hi,
Does anybody know how to start the Midlet when the handset is switched on ?
I have one J2ME application installed on the mobile. I got to start the application automatically when the device is switched on.
Thanks in advance
Mamatha

Hi,
Use
PushRegistry.registerAlarm(String midlet, long time);and keep time of 30 secs.
and once you application is inovoked unregister the connection
Regards
@rjun

I am unable to tell when the battery is completely charged. I have showing the battery symbol with the bolt-this is present even when the device is not being charged. And it is always showing 2% charge.

I am unable to tell when the battery is completely charged. I have showing the battery symbol with the bolt-this is present even when the device is not being charged. And it is always showing 2% charge.

Are you using the AC wall charger?
To check status, I use System Activity Monitor app http://itunes.apple.com/us/app/system-activity-monitor/id306192663?mt=8 and System Status Lite app http://itunes.apple.com/us/app/system-status-lite-device/id407752428?mt=8
 Cheers, Tom

How to Check when the user is connected to different desktop.

How to Check when the user is connected to different desktop.Sometimes the user maynot see the theme in the personalize theme list. In that case the person must be using different kind of desktop.How to check, I need a path.And how to apply the theme to that user?
Thanks,
Paturi

Hi,
you can create the new portal desktop from
System Administration => Portal display => Desktop and Display Themes
Select your folder from Portal Content and from its context create new Desktop.
Add The Framework page and the theme to this desktop page.
Go to your folder from Portal Content and from the context of the framework page select add framework page to portal desktop.
Adding Theme to desktop
From Portal content select Theme folder and select the theme right click it and select Add theme to Portal Desktop.
Create rule for the Desktop.
Navigate to System Administration => Portal Display => Desktop and Display Themes Portal Content => Portal Administrators => Super Administrators =>main_rules.
Click Add IF Expression.
create the expression if user = xyz then click on apply
Select the then clause of the if and navigate to your folder where Desktop is created ,Add it and Click Apply.
Save the Changes to the rule.
Hope it helps you.
(reward points if its helpful)
Thanks,
Gunjan

If i purchase a device through this official website,then how can i send warranty when the device have problem?

if i purchase a device through this official website,then how can i send warranty when the device have problem?

To purchase a device from the online US Apple Store you will need a US credit card with a valid US address and a valid US address to ship to. You cannot use a shipping forwarder.
If you are in a different country you would have to return to the US to access your warranty.
If you are in the US but not near an Apple Store you would start here for service: https://selfsolve.apple.com/agreementWarrantyDynamic.do

BB Desktop software crushes when the device is connected

Similar Messages

Maybe you are looking for