BB desktop software stopped working

I recently started having issues with my blackberry desktop software. I'm running Windows XP on my machine & using a BB Bold 9900 (non-bes) on T-Mobile (software 7.1.0 bundle 2508). Prior to this error, I was using BB desktop software without any issues since late 2011. Although no longer involved, I've been in the wireless industry for 22 year & have been a longtime user/supporter of BB. I was able to do my daily sync on weds 1/15/2014 no problem. When I tried to do it again on thurs, I had issues. The software opens then freezes up when I plug my device in. I left things be until the weekend then tried removing/reinstalling the desktop software. That didn't resolve my issue as then the software wouldn't even open. I tried doing a few system restores to an earlier date (1/14, 1/13 & 1/12) to no avail. I also found the article Cleanly "Starting Over" with the Desktop Software (non-BES) http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-... on your support forum. I followed all the instructions of this article for a clean reinstall with no luck. The only thing can think of is my system did an auto update Weds night of Adobe Reader & Microsoft Windows. Any thoughts for me? I'm stumped. Device still works flawlessly. Thanks!

I guess that you are using the latest software available for BDS.
From what I see there, this could indeed come from a corrupt file on your MB Pro.
I would suggest to uninstall completely the BDS software and to be sure that all related files have been deleted too. This is probably the most "challenging part". If I remember correctly there is an uninstaller provided with the disk image, so use this one and then search for any other BDS file using Spotlight or the shareware "AppZapper" which is used to delete all files related to a specific software at once!
If you say that it is working perfectly on another computer, the phone is not the cause of the problem logically.
A good idea is also to repair the permissions on your Mac starting up from the original DVD and using the disk utility software. This will help your Mac anyway
Hope this helps.
Please don't forget to mark as "solved" if your question is replied and to "like" a useful reply to your post ;-)

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Blackberry Desktop Software - Stops working at the end of synchronization

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I no longer receive the synchronization report and although most data does sync, I am trying to determine the cause of this.
This is the only forum I can find. I do not see a Blackberry support anywhere...

Hello,
What is the version of the BlackBerry Desktop Software?
Have you tried to uninstall the Desktop Software and download and re-install the newest version of BlackBerry Desktop Software?
BlackBerry Desktop Software:
http://ca.blackberry.com/apps-software/desktop/
610_b038_multilanguage.exe
I have edited the post, the previous post indicated "Device" Software which was a typo for "Desktop" Software.

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All of the sudden I got a windows message saying "Blackberry Desktop Software has stopped working" (A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.) I un-installed and re-installed the program and the same thing continues to happen. I have no idea what's going on. Has this ever happened to anyone else? Can someone help me out?

It happens to me too just now. I just had my laptop upgraded. before, i have it installed successfully without any problems encountered. in fact I was able to use it early yesterday before i upgraded my laptop. just now, when im trying to install the pc software, while installig it, it just gives a notification that it stopped. but later will show that i have successfully installed. but once you click to open the icon, it shows "Blackberry Desktop Software has stopped working". same with you i uninstall reinstall for 4x now, but still it isnt working.I even though it might be with my net connection, but it is not. I hope someone could help us.

My desktop software stopped working

whenever i try to start my blackberry desktop software it shows that a problem has caused the program to stop running....
event log is as :
Log Name: Application
Source: Windows Error Reporting
Date: 12-06-2013 19:58:02
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: HP2000-2202TU
Description:
Fault bucket -1059493934, type 5
Event Name: CLR20r3
Response: Not available
Cab Id: 0
Problem signature:
P1: rim.desktop.exe
P2: 7.1.0.32
P3: 4ffd97ce
P4: System.Configuration
P5: 2.0.0.0
P6: 4fee7372
P7: 277
P8: 14
P9: IOIBMURHYNRXKW0ZXKYRVFN0BOYYUFOW
P10:
Attached files:
C:\Users\Anshu\AppData\Local\Temp\WER4B69.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Anshu\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_rim.desktop.exe_a71b42d7da9a175e9a9f0577c892597c42e876e_16e86644
Analysis symbol:
Rechecking for solution: 0
Report Id: 453295f9-d36c-11e2-beea-20689d08f65b
Report Status: 16
Hashed bucket: b28ab379ac74963e335236b081d0c5a1
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-06-12T14:28:02.000000000Z" />
<EventRecordID>69182</EventRecordID>
<Channel>Application</Channel>
<Computer>HP2000-2202TU</Computer>
<Security />
</System>
<EventData>
<Data>-1059493934</Data>
<Data>5</Data>
<Data>CLR20r3</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>rim.desktop.exe</Data>
<Data>7.1.0.32</Data>
<Data>4ffd97ce</Data>
<Data>System.Configuration</Data>
<Data>2.0.0.0</Data>
<Data>4fee7372</Data>
<Data>277</Data>
<Data>14</Data>
<Data>IOIBMURHYNRXKW0ZXKYRVFN0BOYYUFOW</Data>
<Data>
</Data>
<Data>
C:\Users\Anshu\AppData\Local\Temp\WER4B69.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\Anshu\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_rim.desktop.exe_a71b42d7da9a175e9a9f0577c892597c42e876e_16e86644</Data>
<Data>
</Data>
<Data>0</Data>
<Data>453295f9-d36c-11e2-beea-20689d08f65b</Data>
<Data>16</Data>
<Data>b28ab379ac74963e335236b081d0c5a1</Data>
</EventData>
</Event>

Hey anubhav2511,
Welcome to the BlackBerry® Support Community Forums.
This can be caused by Windows user Account Control or security software, try completing the following to help resolve this issue:
1. Right click on BlackBerry Desktop Software and select Run as Administrator.
2. Disable User Account Control in Windows.
3. Reconfigure or disable or any third party security software to prevent the security software from denying access to required files or registry keys.
Let me know if this helps.
Thanks.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

BB DESKTOP SOFTWARE STOPPED WORKING WITH OLD AND NEW PHONE

Im running 10.6.8 on my Macbook pro. The problem started with previous Mac already. The BDS starts up, connects with phone but can not backup, restore or update phone. Get the following error msg. "DBS failed, device could not be backed up. This started on my previous mac already, older version of software.
I uninstalled, re-isntalled the software many times and in the end thought it must be by phone - BB9700. Now on new phone BB9900 and same problem. Tried again re-installing the software, dumping all prefs etc - no luck. i installed the software on a different Mac at the office running same software and the phone backed-up, no problem.
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I guess that you are using the latest software available for BDS.
From what I see there, this could indeed come from a corrupt file on your MB Pro.
I would suggest to uninstall completely the BDS software and to be sure that all related files have been deleted too. This is probably the most "challenging part". If I remember correctly there is an uninstaller provided with the disk image, so use this one and then search for any other BDS file using Spotlight or the shareware "AppZapper" which is used to delete all files related to a specific software at once!
If you say that it is working perfectly on another computer, the phone is not the cause of the problem logically.
A good idea is also to repair the permissions on your Mac starting up from the original DVD and using the disk utility software. This will help your Mac anyway
Hope this helps.
Please don't forget to mark as "solved" if your question is replied and to "like" a useful reply to your post ;-)

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C:\Users\myusername\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_mstsc.exe_fe9be6b453d387663f457b9f305ac5e3ae6f5fc2_00000000_2fb47393\Report.wer
Version=1
EventType=CLR20r3
EventTime=130332895175356766
ReportType=2
Consent=1
UploadTime=130332895176424161
ReportIdentifier=1d23a02d-7507-11e3-81f8-f0def1f95c65
Response.BucketId=c93f173301a697688e31de36235ffda6
Response.BucketTable=5
Response.LegacyBucketId=-439202015
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=mstsc.exe
Sig[1].Name=Problem Signature 02
Sig[1].Value=6.3.9600.16384
Sig[2].Name=Problem Signature 03
Sig[2].Value=5215e2b5
Sig[3].Name=Problem Signature 04
Sig[3].Value=WHSOLConnector
Sig[4].Name=Problem Signature 05
Sig[4].Value=2.5.7.7
Sig[5].Name=Problem Signature 06
Sig[5].Value=4beac4d4
Sig[6].Name=Problem Signature 07
Sig[6].Value=70
Sig[7].Name=Problem Signature 08
Sig[7].Value=71
Sig[8].Name=Problem Signature 09
Sig[8].Value=System.NullReferenceException
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.3.9600.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=C:\WINDOWS\system32\mstsc.exe
UI[3]=Remote Desktop Connection has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\WINDOWS\system32\mstsc.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\system32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\system32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\system32\ADVAPI32.dll
LoadedModule[5]=C:\WINDOWS\system32\GDI32.dll
LoadedModule[6]=C:\WINDOWS\system32\USER32.dll
LoadedModule[7]=C:\WINDOWS\system32\msvcrt.dll
LoadedModule[8]=C:\WINDOWS\system32\ole32.dll
LoadedModule[9]=C:\WINDOWS\system32\OLEAUT32.dll
LoadedModule[10]=C:\WINDOWS\system32\SHELL32.dll
LoadedModule[11]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_62475f7becb72503\COMCTL32.dll
LoadedModule[12]=C:\WINDOWS\system32\COMDLG32.dll
LoadedModule[13]=C:\WINDOWS\system32\SHLWAPI.dll
LoadedModule[14]=C:\WINDOWS\system32\CRYPT32.dll
LoadedModule[15]=C:\WINDOWS\system32\WINHTTP.dll
LoadedModule[16]=C:\WINDOWS\system32\credui.dll
LoadedModule[17]=C:\WINDOWS\system32\Secur32.dll
LoadedModule[18]=C:\WINDOWS\system32\CRYPTUI.dll
LoadedModule[19]=C:\WINDOWS\system32\CFGMGR32.dll
LoadedModule[20]=C:\WINDOWS\system32\WS2_32.dll
LoadedModule[21]=C:\WINDOWS\system32\NETAPI32.dll
LoadedModule[22]=C:\WINDOWS\system32\RPCRT4.dll
LoadedModule[23]=C:\WINDOWS\system32\WINMM.dll
LoadedModule[24]=C:\WINDOWS\system32\IPHLPAPI.DLL
LoadedModule[25]=C:\WINDOWS\SYSTEM32\sechost.dll
LoadedModule[26]=C:\WINDOWS\SYSTEM32\combase.dll
LoadedModule[27]=C:\WINDOWS\system32\MSASN1.dll
LoadedModule[28]=C:\WINDOWS\system32\NSI.dll
LoadedModule[29]=C:\WINDOWS\system32\netutils.dll
LoadedModule[30]=C:\WINDOWS\system32\srvcli.dll
LoadedModule[31]=C:\WINDOWS\system32\wkscli.dll
LoadedModule[32]=C:\WINDOWS\system32\WINMMBASE.dll
LoadedModule[33]=C:\WINDOWS\system32\WINNSI.DLL
LoadedModule[34]=C:\WINDOWS\system32\SHCORE.DLL
LoadedModule[35]=C:\WINDOWS\system32\DEVOBJ.dll
LoadedModule[36]=C:\WINDOWS\system32\SSPICLI.DLL
LoadedModule[37]=C:\WINDOWS\system32\IMM32.DLL
LoadedModule[38]=C:\WINDOWS\system32\MSCTF.dll
LoadedModule[39]=C:\Windows\system32\nvinitx.dll
LoadedModule[40]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[41]=C:\WINDOWS\system32\CRYPTBASE.dll
LoadedModule[42]=C:\WINDOWS\system32\bcryptPrimitives.dll
LoadedModule[43]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[44]=C:\WINDOWS\system32\credssp.dll
LoadedModule[45]=C:\WINDOWS\system32\NTASN1.dll
LoadedModule[46]=C:\WINDOWS\SYSTEM32\clbcatq.dll
LoadedModule[47]=C:\WINDOWS\system32\PROPSYS.dll
LoadedModule[48]=C:\WINDOWS\system32\dwmapi.dll
LoadedModule[49]=C:\WINDOWS\system32\mstscax.dll
LoadedModule[50]=C:\WINDOWS\system32\PSAPI.DLL
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LoadedModule[61]=C:\WINDOWS\system32\explorerframe.dll
LoadedModule[62]=C:\WINDOWS\system32\DUser.dll
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LoadedModule[64]=C:\WINDOWS\system32\WINTRUST.dll
LoadedModule[65]=C:\Windows\system32\WHSOLConnector.dll
LoadedModule[66]=C:\WINDOWS\system32\mscoree.dll
LoadedModule[67]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll
LoadedModule[68]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll
LoadedModule[69]=C:\WINDOWS\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.8428_none_88dcdb0b2fb19957\MSVCR80.dll
LoadedModule[70]=C:\WINDOWS\system32\profapi.dll
LoadedModule[71]=C:\WINDOWS\assembly\NativeImages_v2.0.50727_64\mscorlib\97d2eb053ee241db571311577790ae43\mscorlib.ni.dll
LoadedModule[72]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorjit.dll
LoadedModule[73]=C:\WINDOWS\assembly\NativeImages_v2.0.50727_64\System\8b12c5fec7e8912da325ee73b380e652\System.ni.dll
LoadedModule[74]=C:\WINDOWS\assembly\NativeImages_v2.0.50727_64\System.Drawing\3eac16e6688dfec78565e3e71a26266f\System.Drawing.ni.dll
LoadedModule[75]=C:\WINDOWS\assembly\NativeImages_v2.0.50727_64\System.Windows.Forms\d78d7a76a56319e4bc1cbffa3a90a0e1\System.Windows.Forms.ni.dll
LoadedModule[76]=C:\WINDOWS\System32\Essentials\VCListener.dll
LoadedModule[77]=C:\WINDOWS\system32\MF.dll
LoadedModule[78]=C:\WINDOWS\system32\MFCORE.DLL
LoadedModule[79]=C:\WINDOWS\system32\ksuser.dll
LoadedModule[80]=C:\WINDOWS\system32\MFPlat.dll
LoadedModule[81]=C:\WINDOWS\system32\RTWorkQ.DLL
LoadedModule[82]=C:\WINDOWS\system32\AVRT.dll
LoadedModule[83]=C:\Windows\System32\MSAudDecMFT.dll
LoadedModule[84]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[85]=C:\WINDOWS\System32\perfos.dll
LoadedModule[86]=C:\Windows\System32\msxml6.dll
LoadedModule[87]=C:\WINDOWS\system32\NLAapi.dll
LoadedModule[88]=C:\Windows\System32\rasadhlp.dll
LoadedModule[89]=C:\WINDOWS\system32\WTSAPI32.dll
LoadedModule[90]=C:\WINDOWS\system32\WINSTA.dll
LoadedModule[91]=C:\WINDOWS\system32\mswsock.dll
LoadedModule[92]=C:\WINDOWS\system32\DNSAPI.dll
LoadedModule[93]=C:\Program Files\Bonjour\mdnsNSP.dll
LoadedModule[94]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[95]=C:\WINDOWS\system32\DPAPI.DLL
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LoadedModule[97]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[98]=C:\WINDOWS\system32\schannel.DLL
LoadedModule[99]=C:\WINDOWS\system32\tspkg.DLL
LoadedModule[100]=C:\WINDOWS\system32\ncryptsslp.dll
LoadedModule[101]=C:\WINDOWS\SYSTEM32\gpapi.dll
LoadedModule[102]=C:\WINDOWS\system32\wdmaud.drv
LoadedModule[103]=C:\WINDOWS\system32\AUDIOSES.DLL
LoadedModule[104]=C:\WINDOWS\SYSTEM32\powrprof.dll
LoadedModule[105]=C:\WINDOWS\system32\msacm32.drv
LoadedModule[106]=C:\WINDOWS\system32\midimap.dll
LoadedModule[107]=C:\Windows\System32\msmpeg2vdec.dll
LoadedModule[108]=C:\WINDOWS\System32\msvproc.dll
LoadedModule[109]=C:\WINDOWS\system32\LINKINFO.dll
LoadedModule[110]=C:\WINDOWS\system32\ntshrui.dll
LoadedModule[111]=C:\WINDOWS\system32\cscapi.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=CLR20r3
AppName=Remote Desktop Connection
AppPath=C:\Windows\System32\mstsc.exe
ReportDescription=Stopped working
ApplicationIdentity=00000000000000000000000000000000

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Blackberry Desktop Software Not Working Error Message

Hi All
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Hi and Welcome to the Community!
I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
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Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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Solved!
Go to Solution.

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Blackberry Desktop Software Not Working on Windows 7

Dear Fellows,
Downloaded and installed Blackberry Desktop Software without any error, but when you click to start the program it says "Blackberry Desktop Software has stopped working" following are the lines shows in detailed information:
"Description:
Stopped working
Problem signature:
Problem Event Name:   CLR20r3
Problem Signature 01:   rim.desktop.exe
Problem Signature 02:   6.0.1.18
Problem Signature 03:   4cfdab9c
Problem Signature 04:   Microsoft.Practices.Composite
Problem Signature 05:   2.0.1.0
Problem Signature 06:   4cfdaa3a
Problem Signature 07:   12b
Problem Signature 08:   50
Problem Signature 09:   SCLHIAANMQHKF4ZDFPVVWEJKPHNM1ZUJ
OS Version:   6.1.7600.2.0.0.256.1
Locale ID:   1033
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt"
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Hi and Welcome to the Community!
I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

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Fault Module Name:KERNELBASE.dll
Fault Module Version:          6.1.7600.16385
Fault Module Timestamp:     4a5bdbdf
Exception Code:       e0434f4d
Exception Offset:     0000b727
OS Version: 6.1.7600.2.0.0.256.48
Locale ID:     1033
This is on Win7 Professional. Uninstall/reboot/reinstall does not fix it. Any thoughts?

You could try troubleshoot compatibility in Win7.
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Thank you
cuse165

Desktop Manager stops working

Desktop manager version 6.0 connecting to Torch 9800.
Today for the first time as soon as the phone connects and synchronisation begins desktop stops working and a windows box pops up telling me so and then closes the software.
Any suggestions?

Hey,
Welcome to the BlackBerry® Support Community Forums.
To better assist you with the problem you are having with the BlackBerry® Desktop Software can you provide the full error message you receive?
Thank you.
-HB
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Remote Desktop Connection stop working after upgrade from 10.5.8 to 10.6.1

I too could not connect to a W2K3 server with RDC 2.0.1 after upgrading from Mac OS X, 10.5.8 to 10.6/10.6.1. I have another Mac which is on 10.5.8 and connect fine with the same version of RDC 2.0.1 as well as other PC with Terminal Service Clients.
There is no change on the server side. I have uninstalled and reinstalled RDC 2.0.1 several time and it did not resolve the issue. To rule out firewall/network, I tested with another remote desktop application called CoRD (for Mac) on the same laptop running SL 10.6.1 and it connected to the same W2K3 server fine.
One thing that is worth mentioning (in my case), when it does not connect, RDC totally quit (not running anymore. Not minimize, no cannot connect error message, no little dot on the Dock for RDC, nothing) right after I put in the credential in. When looking at the log entries that are related to RDC in the Console application, I see the following
machine 10.6.1. with RDC 2.0.1 (non-working)
9/22/09 1:17:16 PM [0x0-0x3a03a].com.microsoft.rdc[468] objc[468]: Class NLAssertionHandler is implemented in both /Applications/Remote Desktop Connection.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib and /Applications/Remote Desktop Connection.app/Contents/MacOS/../Frameworks/RDCPAL.framework/Versions/12/RDCPAL . One of the two will be used. Which one is undefined.
On the 10.5.8 machine with RDC 2.0.1 (working), I see the following entries
9/22/09 1:13:23 PM [0x0-0x24f24f].com.microsoft.rdc[5502] objc[5502]: Class NLAssertionHandler is implemented in both /Applications/Remote Desktop Connection.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib and /Applications/Remote Desktop Connection.app/Contents/MacOS/../Frameworks/RDCPAL.framework/Versions/12/RDCPAL . Using implementation from /Applications/Remote Desktop Connection.app/Contents/MacOS/../Frameworks/RDCPAL.framework/Versions/12/RDCPAL .
9/22/09 1:13:39 PM Remote Desktop Connection[5502] * _NSAutoreleaseNoPool(): Object 0x16a25c20 of class NSCFArray autoreleased with no pool in place - just leaking
Stack: (0x9277af4f 0x92687432 0x93062bf5 0x926ce0fb 0x9723dff5 0x9268d52c 0x92fd447a 0x92fd4753 0x92fd4a48 0x930375da 0x530bac 0x4831a2 0x483750 0x483c0b 0x47a811 0x4796ac 0x485dad 0x47d475 0x5099dc 0x574c70 0x4ade03 0x4ae65d 0x4ae6f7 0x4ac8dd 0x53260c 0x534187 0x4ae76a 0x4ae7d0 0x4ae88e 0x493925 0x4ae13d 0x533b1a 0x53da6c 0x94a48057 0x934b3155 0x934b3012)
Any help would be appreciated

Doing some more troubleshooting after my post above as I saw a couple of entries referencing Stop Light keep popping up in the log of the Console. I removed Stoplight and Cocoa Gesture (for good meausre) and RDC 2.0.1 started working. I think it is Stop Light which causes RDC stop working, but I don't have to time right now to put Cocoa Gesture back to confirm that. I might if I have the time or post here if you have Stop Light installed as well and removing it resolved the RDC issue for you.

BB desktop software stopped working

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