BB Device Wont Stop Switching Off & On

Hi! HELP!!!
My BB suddenly started switching off and on. When I remove the battery nothing happens it just goes back to the same thing. I loads up thye security verification and then switches off. When I call the phone nothing comes up. Earlier this morning my phone rang then switched off...then later on I heard the alert for the voicemail. Now it just wont quit. Any ideas? I've had this for 9mths, and its just started this. Thanks for all help.

Hi pike 13
Yes you can reset to factory setting ,But I prefer to reload your Device softwareBut if you do that without a proper backup you will lose all your data and application.Install BlackBerry Desktop software from here BlackBerry desktop software and do your backup. But I prefer to reload your Device software .Then you can try this :
KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows
Or as you want How to reset the BlackBerry smartphone to factory defaults or you can simply do it on your handheld like this On your Home screen - Options - Security - Security wipe -Select the appropriate check boxes to remove data and applications as intended - Type blackberry, and click Wipe Data .
( I prefer security wipe as the last option )
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Similar Messages

Device get Automatically switched off and unable to turn on ...

Hi experts,
I wish u happy new year to everyone..
I am facing a critical issue in my bb torch 9860,device get automatically switched off and unable to turn on the device by switching the power button .after doing hard reset it turns on ....iam missing calls .please help me how to trouble shoot it

It's obviously a software issue so I suggest jumping right to an OS reload. Battery pulls are always a good place to start but after that you should reload the OS.
To do this, plug your phone in to your PC and open BlackBerry Desktop Software. Click Device at the top of the software then Restore. Choose the most recent restore point and load it.
Let us know if that helps you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

Why does my iMac screen keep switching off / going black?

After about one half hour of use my new iMac screen switches off / goes black.
The screen can be switched on by pressing the power button on the back on the machine a few times. It remains lit for about 20 seconds. This can comntinue for about half an hour when it stops switching off or when I give up.
I have conrtacted Apple but they have been unable to solve the problem.
The machine is just not fit for purpose as I cannot use it for work.
It appears from the internet that this is a recurring imac problem.
Please, what am I to do?

Call AppleCare (number is in the manual) and then request to speak to Customer Service. Be patient, organized and articulate and they will transfer you. When you get to speakt to someone then explain your problem and ask for their help. You should have all your receipts, invoices, trouble ticket numbers etc available for reference.
You can also take to an Apple Store in Spain, while this may not be convenient at least then an Apple person can see the machine and work on it.

HELP!!!.My.ipod.wont.stop.showing.the.apple.logo

My.I.pod.video.wont.stop.showing.the.apple.logo.
Cause.the.ipod.wont.stop.shutting.off.and.turning.on.
Ive.tried.to.reset.it.but.it.wont.work.and.my.computer.cant.recognise.the.iopd.c ause.the.ipod.wont.stop.shutting.off.and.turning.on.
Windows XP

Two things first:
One posting is usually sufficient.
and
Please use spaces instead of periods. It is easier to read and word-wrap with spaces.
Regarding your iPod problem:
Start with The Five R's

My ipad2 to will not stay switch on or charge correctly since i have updated the software and even after the reset and different software through itunes still wont charge or stop switching itself off

i have the ipad 2 16gb 3g and wifi, i carried out the latest update and was at 64% battery it updated as normal no problems then i went to use it about 15 mins later to c my battery was at 2% and then it powered down!!!!!
i trid charging it and it came up sayin charged and displayed 2% then switch off and kept powering up and cutting out so i carried out the reset though itunes and it put software on to fix battery and powering up problems and now it turns on fine but still will not charge correctly (must also point out im using the correct charger from the wall and i have tried other chargers and cables which have made no difference)
this is really bugging me as my ipad is a great piece of kit and worked brilliantly until i have updated which begs the ?? why are apple releasing updates which inaffect have destroyed my ipad :-(

There's a whole lot to read in your post, and frankly I have not read it all.
Having said that, this troubleshooting guide should help:
http://support.apple.com/kb/TS1538
In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it.

My iphone wont let me recieve yahoo mail, tried switching off phone,taking account off and on cant get server button to move says on but is pale so cant move on or off!!!!

iphone wont let me recieve yahoo mail, tried switching off phone,taking account off and on. did a restore on my phone the yahoo server says on but it is pale so you cant switch off or on. my phone will recieve bt mail and internet not affected. Any ideas on how to fix this?

Hello there stidhambr15,
I was researching the issue you are having and recommend a couple of things. First it might be a good idea to reset the device following iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting found here http://support.apple.com/kb/ht1430
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't quite get the device going again, I recommend restoring the device.
iTunes: Restoring iOS software
http://support.apple.com/kb/ht1414
Might even be a good idea to turn off the phone, reseat the SIM card, and turn it back on.
iPhone and iPad: How to remove the SIM card
http://support.apple.com/kb/ht5163
iPhone 4 (GSM model)
iPhone 4S
Cheers,
Sterling

TS3694 my phone has switched off for the second time this week, however when connecting to itunes the restore process wont complete. the error is 2006 however i have tried a number of USB cords, and none seem to be working.

my phone has switched off for the second time this week, however when connecting to itunes the restore process wont complete. the error is 2006 however i have tried a number of USB cords, and none seem to be working.
I am in the noerthern [parts of australia and accessing an apple store is not possiable for another month. this is my only soucrce or telecommunication. please help

This is what it says about error 2006
Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.

The iphone has been acting weird. my iphone doesnt charge whenever it is switched On. When I switch OFF the phone, it charges for 2 mins then comes back On and stops charging. I dont know what the problem is. trust me, the problem isnt from d charger

the iphone has been acting weird. my iphone doesnt charge whenever it is switched On. When I switch OFF the phone, it charges for 2 mins then comes back On and stops charging. I dont know what the problem is. trust me, the problem isnt from d charger. PLS anyone with any solution

@wetdro
If your device has been jailbroken during the warranty, Apple will not service it.
Maybe you missed that in this article:
Inability to apply future software updates: Some unauthorized modifications have caused damage to iOS that is not repairable. This can result in the hacked iPhone, iPad, or iPod touch becoming permanently inoperable when a future Apple-supplied iOS update is installed.
Apple strongly cautions against installing any software that hacks iOS. It is also important to note that unauthorized modification of iOS is a violation of the iOS end-user software license agreement and because of this, Apple may deny service for an iPhone, iPad, or iPod touch that has installed any unauthorized software.
copied from Unauthorized modification of iOS can cause security vulnerabilities, instability, shortened battery life, and other issu…

My iphone is switched off suddenly n then it wont b started it continously shows the apple logo then again switched off automatically and when i charge it so it was switched on and after a long time then it shows battery low and then its also show 4% batt

my iphone is switched off suddenly n then it wont b started it continously shows the apple logo then again switched off automatically and when i charge it so it was switched on and after a long time then it shows battery low and then its also show 4% battery what would i do im very tensed please help ...

Hello s0ha1b
If all you get is the Apple logo and it powering off, then the next step is to put your iPhone into recovery mode and then use iTunes to restore it. If you have a back up, then you can put that on there to once the restore is complete.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Regards,
-Norm G.

HT1430 my iphone 4 stopped working suddenly....i held the on button and the home button at the same time and it cam on...is this a fault as i cant have my phone switching off randomly?

my iphone 4 stopped working suddenly....it wouldnt charge or anything...i was told to push the on button and the home button at the same time and it came back on.
is this a fault with the iphone????
i cant have my phone switching off randomly...any help please...thankyou.

sometimes it happens, a hard reset will sometimes solve the issue.
If the issue starts happening more often, I would consider restoring the device to factory settings to install clean software. If the issue still persists after that, the device might need a hardware repair.
More info on backing up and restoring the software: http://support.apple.com/kb/HT4137
Good luck
Stijn

TS4209 When i wake up my iMac from sleep my wifi is disconnected. It also disconnects my iPad, my wives iPad, my iPhone & Sky On Demand which is connected via wifi. To reconnect all devices i have to switch off & then on again wifi on the iMac. Can anyon

When i wake up my iMac from sleep my wifi is disconnected. It also disconnects my iPad, my wives iPad, my iPhone & Sky On Demand which is connected via wifi. To reconnect all devices i have to switch off & then on again wifi on the iMac. Can anyone help?

Had the same issue and finally solved it. After the upgrade to Mavericks our 2 new Macbook Airs stopped connecting automatically to Wifi while the older machines the kids had still worked fine.
Bought a new airport extreme and problem solved. Our Airport Extreme was about 5 years old and was probably not compatible with the new OSX.
BTW this was after trying everything people suggested on this forum and a 4 hour marathon tech support call with Apple where we reinstalled the OSX.
***** to need to spend $200 but glad the problem got solved.
New extreme is also mega fast so its all good.

Bold 9900 switched off and wont turn on

Hi My BB 9900 switched off yesterday and wont turn on at all. No sign of red light, not charging, nothing. I tried connecting it my PC but the PC doesnt pick it up - Please help. I use my phone for everything

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Iphone 5 wont switch off

My iphone wont switch off, I have switched it of from the top and then by sliding the off button and soon after the apple logo appears again
I have been noticing that battery is draining faster than normal please help

Hi shortynav,
It may be applicable to isolate the issue further. To do so you may want to restore your iPhone using a computer with iTunes. Please be sure to backup your iPhone first.
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
http://support.apple.com/kb/HT5262
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thanks,
Matt M.

3GS wont stop vibrating after incoming call in cars bluetooth device.

Hi there.
Every time i have an incoming call in my car using bluetooth, my iphone wont stop vibrating until I either switch it off in the settings or reboot the iphone.
This is a bit of a pain.
Does anyone have any idea on why its doin this?
The bluetooth reciever is built into my Ford Focus. Hopefully its not a compatibility issue.
Many Thanks!!!

Definitely not normal behavior. Try a reset. To reset the iPhone, press and hold the home and sleep/wake buttons until you see the Apple logo (ignore the slide to power off prompt). Else, perform a Restore (from backup so no data are lost).

While erasing contact and setting my phone stop working showing round waiting circle and its not geting switched off also

while erasing contact and setting my phone stop working showing round waiting circle and its not geting switched off also

Try a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766

BB Device Wont Stop Switching Off & On

Similar Messages

Maybe you are looking for