BB drops out when i use cordless phone

Bt recently upgraded my speed to 20mb  which seems variable but no complaints on that BUT now when i receieve or make a call using my cordless diguital landline my BB drops out immediately until i end the call.  I also have a CORDED phone connected and when i use that to take or make a cal there is no problem at all... I have tried new filters,even bought new cordless phones, tested things by removing top plate from main socket and conecting directly to the test socket inside. My phones are aprox 6 metres from my bt 2.0 hub and there is nothing close or near the hub or the phones. I have tried changing the channels in the hub but nothings makes any difference at all.  Stil waiting for bt to come back with an answer  other than to do all the things ive already tried.. Seems obvious to me that the new faster speed is the problem ,mabye bt hub just cant cope with it?

Hi lennyuk,
Welcome to the forum!
Did the tech team get back to you about this? Does the Hub power light go off when you lose connection by any chance? Are you referring to losing a wireless connection, or does the Hub actually re-boot?
Thanks,
Stephanie
Stephanie
BTCare Community Manager
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