BB ID username email
When I first set up my Phone, I accidentally entered my BB ID Username email as @live.ca instead of live.com.
This was never a problem until I tried to update some apps. It asked me for my password (which i cant remember). I remember the security answer, but I cant remember password. Is there a way I can change my email to the correct one. Thanks.
Hi and Welcome to the Community!
Nope...if you do not know your password AND your associated email is invalid, then you are stuck. Only human intervention can correct this now.
To receive that, you must contact your mobile service provider and convince them to escalate you into RIM support. That is the ONLY free path for you to receive the human support you require.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Similar Messages
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My username (email address) has changed. Apps that I purchased with the old username ca not be updated as the password from the old username no longer works and apple can not send me info to an addres that no longer exists. What can I do?
Try here...
Frequently Asked Questions About Apple ID -
Apple TV does not recognize my Apple account username (email) and password, but iTunes, my iPad and iPhone does. I have rest my password three times, same results.
ATV says my computer is not authorized, but i-Tunes says it is.
I have i-Tunes open on my computer and have entered i-Tunes store, ATV says it can't access the store. Both on the same network!
I am so frustrated with this system! All these problems with Apple TV are not the end but the beginning.
In i-Tunes, songs are lost when they have not been moved. I lose whole albums I have ripped from CDs to iTunes
An audiobook book in two files are in the library but only one file is recognized by iTunes when I try to play it or transfer it to my iPhoneI Am having the same issue. Ie on the password issue.
I Am using a Macpro though.
i Have had no issues with the setup until recently.
However I think the hard drive is starting to fail as it keeps on losing the wireless connection and gas been stuttering a lot on playback. -
Got married and changed username/email, how do I change username to new one and can I still keep previously purchased songs on same playlist?
That is covered here.
Frequently Asked Questions About Apple ID -
Skype don't recognize my username/email - it says...
Hi
I'm trying for couple of days to login in my skype account and even if my Skype software remembers my username I can't login. When I try to reset my password it says that the email adress do not exist in database.
Please help!Are you able to log into this site using the same account? If not try to contact customer service (it's a very few people here on these boards that can actually check your account):
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service?q=support
In any case you might want to scan your computer for malware (in case of account theft):
https://www.malwarebytes.org -
J2EE Logon Servlet Prompting For Username Email
I have a situation in my landscape that recently, after patching the system to NW700 SPS23, some users would enter their logon and password correctly and then get confronted with an additional security screen requesting their firstname, lastname, email address and a message for the administrator (as if they were trying to perform self registration). They would kindly enter the requested information and it would pop up again and again, preventing use of the system. This doesn't happen to everyone though and appears to be in some way related to the URL the user was using.
I set logging to debug and could not find any trace of an error in the java logs when this occured. Ultimately, I provded a cleaner URL string (http://<server>:<port>/useradmin for example), had the user clear their browser cache, restart IE, and then it went away for them, even when using the old dirty URL. I am 100% positive it was not password related as I could log in fine on my machine, but not on another with my own and other admin accounts.
My question is: is anyone aware of any new security features implemented in NW700 SPS22 or 23 that could be causing this problem on some front-ends? Our users use Windows 7 and IE 8. It also occured on a calling java application server running IBM Websphere and an older OS and browser. This is what has me so suspicious about the patches themeselves.
The SAP app that is running on the NW700 machine is XMII 12.0.21. Though the symptom also occurs with calls to NWA, UME, SLD, etc. I also run a 701 webdispatcher on the machine which does some url translations, but again, it works fine on most front-ends.
Regards,
Philliphttps://service.sap.com/sap/support/notes/957666
Use this above tool, install it and it is a flash based application which runs on J2EE.
I have resolved all my portal security issues using this tool.
Also do you have any SPnego authentication or conventional?
Regards
SM. -
please help
The idea to jumpstart by change was not the smartest one, but gives you an opportunity to use that "temporary" account as permanent. You do not have a choice cause obviously despite you thinking that old account is no more -it does exist on Apple servers. And if you are unwilling to share your [email protected] with friend, just create one extra [email protected] for your friend. One suggestion - do not use gmail.
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Can't change my username to my email address
I am experiencing a problem that looks fairly unique. I've searched all around and haven't found any similar cases.
I have an iTunes account with username albedoa associated with a verified email address which I will refer to as email. I know that iCloud will require a username in email format, so I wanted to switch my username to email. In my account settings, I saw this option:
Make your Apple ID and primary email address one and the same.
Your Apple ID will be easier to remember, and your account will be easier to access and manage.
Change your Apple ID and primary email address to:
email
I clicked the Submit button, and nothing happened. I tried it in both Chrome and Safari, but each time the page would reload and my username would still be shown as albedoa. If I tried to edit the username directly to reflect email, I received the following error:
This email address is already in use or you may already have an Apple ID associated with this email address. Please try again or sign in using your existing Apple ID.
So I made a new account with the username email and associated it to the email address email (the same as the other account). However, I cannot install my purchased apps using that account because they were purchased using my other account. What is going on here? How am I to retain my purchases when iCloud is activated? I don't have a MobileMe account.
Thanks!OK I figured out a workaround. Here are the steps:
1. Go to iforgot.apple.com and retrieve/reset the password for the 'email address' account that you want ([email protected] let's say).
2. Once you have the password for the 'email address' account login to appleid.apple.com using the email address login.
3. Change the username/primary email to another email address that you have access too that is different from the email you want your primary AppleID to be.
4. Verify the change from step 3 by clicking on the link in the confirmation email.
5. Login to appleid.apple.com using your primary, non-email address account and click 'edit' next to the Apple ID field and change it to match the email you want.
6. Click Save Changes at the bottom. -
Updated Apple ID username with new email address. Now unable to update iPhone apps
I updated the email address for my apple ID. Now, when I go to update apps on my iphone it still tries the old username/email address and and authentication fails. Therefore, how do I update the username on my MAC Mini, iTunes, and iPhone so that it defaults to using the correct username/email address to authenticate to my apple ID account?
ThanksSo basically, I cannot change the email I use as my login email for my apple ID? That does not seem to make any sense? What happens if someone does not have access to their old email? I guess that is my real question, how can I change the email address I use for my apple ID and still use all my applications?
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I am trying to set up my new Google mail email address on my iPhone 3GS but it keeps throwing up a message saying that the username or password are incorrect. I have checked and they are definitely right, why is it telling me this?!
Check capitalization. The password is certainly case-senstive, and your username/email address might be as well. In the case of the password, you must get it exactly right. In the case of the username/email address, you can usually enter it as all lower case. Also, try your username with the @gmail.com suffix; your username might not be accepted without it.
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My new ME icloud email Cannot read email on outloook or thunderbird
Hey guys, sorry for the horrible title.
I installed iOS 5 on my ipad 2 and my 2 iphones today.
Everything is great, except for 1 single issue.
I created my new .me cloud ID and email address.
And I tested my email through all my devices as well as the icloud.com domain and it works flawlessly.
But, as soon as I try and install IMAP settings in my Outlook 2007 or Mozilla Thunderbird client it fails during the connection process and says "username or password incorrect.
Here are my IMAP settings:
imap.mail.me.com port 993
smtp.mail.me.com port 587
SSL is enabled as per Apple.com recommendations.
Username = [email protected]
Password = same password as apple id
Those were the recommended settings from apple. But I just CAN NOT seem to login through any email clients on my PC. It is almost like no password exists in the icloud database for external IMAP connections.
I really need this ability for work so I am hoping someone can help me fast. I plan on forwarding all my email to my new .me email address and using the cloud for everything from now on.
Regards,
DomHey everyone. I did poking around on the IMAP server sides of things and have more information on why things aren't working right. It's a bug on apple's IMAP servers with the AUTHENTICATE command.
More info is on this thread --> https://discussions.apple.com/message/16360598#16360598
It's a bug and its so stupid. AUTHENTICATE PLAIN is required to work in ALL IMAP servers as per RFC 3501 and, of course, it doesn't work here. Arrrghhhhhhhhh -
HOW TO: Relay/Send email from websites, Server Monitor in OS 10.5 Server
If you don't want to run your own mail server or configure DNS on your Xserve, but you still want your website or applications like Server Monitor to send email notifications; this is what you need to do:
Scenario: Mac OS 10.5.2 Leopard - Advanced Configuration - Setup is for strictly sending emails through SMTP, routed through your ISP or another provider. This is not for receiving emails.
-Open up Server Admin
If you have yet to add in a server to admin, you need to do so. Resource PDFs on setting up OS X Server are available at Apple http://www.apple.com/server/macosx/resources/ and there are video tutorials at http://movielibrary.lynda.com/html/modPage.asp?ID=373
-Click on your server, then choose the Settings button
-Then choose Services from the Tabs/Buttons below
-Select the Mail checkbox and then hit Save
-Now choose the newly added Mail service in the left pane, then click the Settings button up top
-Start with the Advanced tab. Under Security, un-check everything and don't use SSL unless you want to. You don't need to mess with the other sub-tabs here.
-Next choose the Logging Tab. Under SMTP log level, choose debug so you will be able to see what goes on in the log.
-Mailing List, Quotas and Filters tabs can go untouched. You can mess with them later if you want.
-Click the Relay tab. It is a good idea to only accept relays from your local machine. If you uncheck this, I believe it leaves you with an open relay that anybody can access.
-Now for the General Tab. Under Domain Name put anything you want. Any made up name and extension is fine.
Under Host Name, again put anything you want.
Un-check Enable POP, Un-check Enable IMAP - Basically un-check everything
Check or leave checked Enable SMTP
Now check Relay outgoing mail through host:
Then enter your hosts SMTP server. ex. smtpout.secureserver.net
Now check Authenticate to relay with user name: and enter your username and password
-Now hit the Save button
-Now we need to take a look at the main.cf file and add a few things
-If you aren't showing all files in Finder already, open up Terminal.app
Now type in: defaults write com.apple.Finder AppleShowAllFiles True
Hit enter
Now type in: killall Finder
Now Finder should reset and all files should be visible - To hide all files, do the same thing but type False
-Now open Macintosh HD and navigate to /private/etc/postfix/main.cf (Note: you won't be able to open and edit this in TextEdit. I recommend a program like TextWrangler http://www.barebones.com/products/textwrangler/download.shtml )
-Once you have main.cf open, all your settings should be together at the bottom of the doc. Scroll down. You will need to add in a few lines and verify all the settings are exactly as below (except of course your own names and SMTP server):
readme_directory = /usr/share/doc/postfix
mydomain_fallback = anything.anyting
messagesizelimit = 0
myhostname = anything.anything
mailbox_transport = cyrus
mydomain = anything.anything
mailboxsizelimit = 0
enableserveroptions = yes
inet_interfaces = all
relayhost = smtpout.secureserver.net
smtpsasl_passwordmaps = hash:/etc/postfix/sasl/passwd
smtpsasl_authenable = yes
smtpdsasl_authenable = no
smtpsasl_securityoptions =
smtpduse_pwserver = no
smtpdrecipientrestrictions = permitmynetworks,reject_unauthdestination,permit
smtpdpw_server_securityoptions = none
-Now save the main.cf document
-Now go back to Macintosh HD and navigate to /private/etc/postfix/sasl/passwd
Open passwd with TextWrangler or you editing app, and verify that your SMTP server, username and password are correct. It should look something like this:
smtpout.secureserver.net [email protected]:password
-This should be what you entered in Server Admin when you first started. If all is well, quit your editing app.
-Now, while you are still at /private/etc/postfix/sasl/passwd you need to edit permissions for passwd
You can chmod in Terminal.app or secondary click on passwd and "Get Info"
Click the lock and enter your password to unlock the settings
Next click the + button and add yourself and Admin
-Now you can close out of everything and go back to Server Admin
-Hit the Reload (twisty arrow) button at the bottom and once everything is reloaded, hit Start Mail
-Now type localhost in your browser to see if your website can send email. You can also open up other apps such as Server Monitor and do something to change the status to have it send an email.
-You can click on Mail in the Server Admin and then view the SMTP log. As long as emails are being sent and then removed from the queue, you are in good shape. If you are getting an SASL error or mechanism error, open up main.cf and verify your settings and/or check permissions on passwd fileDon't you need the Mail service running to have apps like Server Monitor send email notifications? - Also for hosted sites that use the sendmail function you need a service running to get the emails sent.
Really you are not hosting a Mail server. It is open, but there is no incoming and if you only accept SMTP relays from the local machine, there should be no issues. -
THE ISSUES ARE:
1. FORGOT PASSWORD
2. FORGOT PASSWORD RECOVERY INFO
3. EXCEEDED ATTEMPTS TO LOGIN
I HAVE READ OTHER PEOPLES FORUM PROBLEMS THAT ARE THE SAME. WHEN I FOLLOWED LINKS THAT SUPPORT GAVE THERE IS NO SOLUTION TO ACTUALLY FIX THE PROBLEM.
What I need is simply this: Blackberry to send me a RESET PASSWORD link to the email I have registered with Blackberry WITHOUT HAVING TO PROVIDE PASSWORD RECOVERY INFO. This will enable me to bypass unknown recovery password info and access my Blackberry ID account.
Why haven't I been able to find a solution to fix the problem?
BECAUSE IT DOESN'T APPEAR TO EXIST........ ANYWHERE..... EVEN ON YOUTUBE BLACKBERRY ARE RUNNING AN OUT OF DATE SOLUTION CENTRE.
When looked online to Blackberry youtube video it shows a solution that doesn't exist! WHY? BECAUSE IT WAS UPLOADED IN 2011. DUH. http://www.youtube.com/watch?v=lvdRb4qNG1M
If I can't remember my password or recovery password info there is NO other option available that will send me a reset password via email so I can keep my current BB ID.
KB34776 - does not apply because you HAVE TO BE ABLE TO REMEMBER YOUR RECOVERY PASSWORD!
CHECKED THIS OUT...
Workaround
If the BlackBerry ID password has been forgotten but the answer to the password recovery question is known, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email. Follow KB28685 to complete this process.
If the BlackBerry smartphone user knows the email address used for the BlackBerry ID login but is unable to remember the associated password then it is possible to reset the password using the steps below:
Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.
To see if a BlackBerry ID account is confirmed, log in to the BlackBerry ID account, select Account Details and locate the Email Status field. For instructions on confirming the BlackBerry ID account follow KB34137.
Browse to the following URL using a desktop browser, the BlackBerry Browser on the BlackBerry smartphone, or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then clickSubmit.
Enter the Answer to the Password Recovery Question, then click OK.
Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
A confirmation message will be displayed A password reset email has been sent to [email protected], at which point, a reset email will be delivered to the associated email address inbox.
Log in to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the smartphone, or the Browser on the BlackBerry PlayBook.
Locate the password reset email and select the Change your BlackBerry ID password link.
Note: The BlackBerry ID reset email will come from [email protected]. If the email is not found in the inbox, check the mailbox's Spam or Junk folder.
When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
A confirmation message will display once the changes have been saved successfully.
Moving forward use the newly created password whenever logging into BlackBerry ID.
If the BlackBerry smartphone user does not know the email or password that was used for the BlackBerry ID, the BlackBerry ID will be locked out after 10 unsuccessful login attempts. See KB24157 for BlackBerry ID lockout behavior.
THEN CHECKED KB24157......
Overview
BlackBerry ID is the master key to BlackBerry smartphone products, sites, services and applications, including BlackBerry Protect and the BlackBerry App World storefront.
To prevent unauthorized access to the account, the BlackBerry ID will become locked out after a number of failed attempts. See the information below for an outline on the expected behavior:
Local Authentication Lockout
On BlackBerry PlayBook and BlackBerry smartphones if the user enters their BBID password incorrectly 10 times on the BBID sign in screen, verify password screen, or BBID Edit screens, they are LOCKED OUT of all the following functions on that BlackBerry device for 15 minutes:
Authenticating with their BlackBerry ID on the sign in screen
Authenticating with their BlackBerry ID on the verify password screen
Authenticating with their BlackBerry ID on the BBID edit screens
Note: The user can still log in on the web or any other devices associated with their BlackBerry ID. They are only locked out on the device where the 10 incorrect attempts occurred. On the locked out device, after 15 minutes, they get 1 try to provide the correct password on the sign in and/or verify password screens. If they fail to enter the correct password, they are locked out for an additional 15 minutes on that device.
Account Server Lockout
Users have total of 10 attempts to enter their password correctly against the BlackBerry ID Account Server.
The scenarios that increment the Account Server lockout counter are as follows:
Providing an incorrect password anywhere on the BlackBerry ID web portal (blackberry.com/blackberryid)
Providing an incorrect password within the BlackBerry ID Edit feature on any BlackBerry device or BlackBerry PlayBook
Note: if a user provides an incorrect password 5 times on the BlackBerry ID web portal (blackberry.com/blackberryid), and then 5 more times on the BlackBerry ID Edit feature on their BlackBerry PlayBook, the cumulative number of failed attempts is 10. Once the user has made 10 incorrect attempts to provide their password against the Account Server, they are locked out of the Account Server PERMANENTLY until they reset their password.
See KB26361 for information to reset a BlackBerry ID password
Note: The Account Server Lockout does NOT prevent the user from local authenticating on devices (the user can still authenticate on the sign in and verify password screens on their BlackBerry devices).
Forgot Password Lockout
If the user answers their Security Question incorrectly 10 times, they are locked out for 15 minutes of Forgot Password functionality on all interfaces such as:
BlackBerry website (blackberry.com/blackberryid)
BlackBerry PlayBook
BlackBerry smartphone
Note: After 15 minutes, they get 1 try, and if they fail to answer the question correctly, they are locked out for an additional 15 minutes.
THAT DIDN'T WORK SO NOW ITS BACK TO..... KB26361
Overview
To change the BlackBerry ID password, complete the steps below for the specific device:
From the BlackBerry 10 smartphone:
Swipe down from the top bezel on the home screen and select Settings.
Scroll down and select BlackBerry ID.
Select Change Password.
Enter the current password in the Current BlackBerry ID Password field.
Enter the new password in the New BlackBerry ID Password and Confirm New Passwordfields.
Select Submit to complete the password change.
To confirm the change You have changed your password will be displayed.
Also, if the BlackBerry ID password has been forgotten, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email. Follow KB28685 to complete this process.
Note: When using the recovery question password reset method, the generated email will be delivered to the BlackBerry 10 smartphone if the BlackBerry ID email address has been setup via Settings >Accounts
From a computer:
Visit http://www.bbid.com/ from a PC or BlackBerry smartphone browser.
Click Log in.
Enter the BlackBerry ID Username (email address) and password, then click Sign In.
Click Account Details.
Next to Password, click Edit.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Save.
Click Done to exit from the BlackBerry ID account information screens.
From the BlackBerry smartphone running BlackBerry 6:
Navigate to Options > Third Party Applications > BlackBerry ID.
Click on Change next to BlackBerry ID Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK.
A confirmation message will display Your password has been successfully changed.
Click OK.
From the BlackBerry smartphone running BlackBerry 7:
Navigate to Options > Device > BlackBerry ID.
Click on Change next to BlackBerry ID Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK .
A confirmation message will display Your password has been successfully changed.
Click OK.
From the BlackBerry Playbook tablet:
Navigate to the Options icon.
Select BlackBerry ID.
Click on the Edit button next to Change Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Submit.
A confirmation message will display You have changed your password.
Click OK.
If the password for a BlackBerry ID account has been forgotten and the login is unsuccessful, use the following process to reset the password.
Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow. To see if a BlackBerry ID account is confirmed, login to the BlackBerry ID account, select Account Details and locate the Email Status field. For instructions on confirming the BlackBerry ID account follow KB34137.
To generate a password reset email, complete the following:
Browse to the following URL using a desktop browser, the Browser on the BlackBerry smartphone or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then clickSubmit.
Enter the Answer to the Password Recovery Question, then click OK. (Answering the recovery question is only required if the BlackBerry ID account is not confirmed)
A confirmation message will be displayed A password reset email has been sent to [email protected] , at which point, a reset email will be delivered to the associated email address inbox.
Login to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the BlackBerry smartphone or the browser on the BlackBerry PlayBook.
Locate the password reset email and select the Change your BlackBerry ID password link.
Note: The BlackBerry ID reset email will come from [email protected] If the email is not found in the inbox, check the Spam or Junk folder.
When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
A confirmation message will display once the changes have been saved successfully.
Moving forward use the newly created password whenever logging into BlackBerry ID.
Note: If the BlackBerry ID email address is a BlackBerry mail address (e.g. <username>@tmo.blackberry.net), the BlackBerry ID password reset email will not be received on the BlackBerry smartphone. Since the BlackBerry mail address is not accessible from a computer, the steps outlined in KB28111 will need to be performed.
IT ALL LEADS BACK TO THE SAME UNHELPFUL NON-SOLUTION OF USE THE PASSWORD RECOVERY QUESTION....
Can the tech department of Blackberry please sort out this ridiculous unhelpful system by sending customers a direct email if password is forgotten so they can reset without having to go through the above without finding a solution.
THANK YOU.Hi and Welcome to the Community!
Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
Hopefully, this information will be of use to you.
That said, it sounds like you have exhausted all of the automatic recovery methods...but just in case, please see this "sticky" post for helpful information concerning your BBID situation:
http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
Hopefully, this information will be of use to you.
But do please keep in mind that security is a 2-way street...the human element play an equal part in that security, and you have failed at that in this situation, yet desire for the automated methods to still recover for you. Such just isn't possible, because your failure has exceeded the capabilities of the automated methods.
Hence, you likely need human intervention from an actual BB representative, which is not available in this forum (as discussed in the first link I gave you above). But, the methods to attempt to seek human intervention are posted within the 2nd link I gave you.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
My email/password won't work, I request a reset, re-register but no confirmatory email received
I responded to a Firefox email which resulted in my changing my theme by mistake. I wanted to change it back. That was about three hours ago. I tried to login to my account using the username, email and password I had written down for Firefox. They weren't recognised. I asked for a password reset. No email arrived on either of my email accounts. I checked the junk folders. I requested to register a new account on Firefox. I was told an email would be sent. No email has arrived. All I want to do is change the theme back to what it was because I can't read my tabs or horizontal menu items because of the colour scheme. I've read several troubleshooting suggestions but none seem to properly apply.
Which account your talking about
*Support.mozilla.org ? -
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I have read on this forum that if you delete the invisible folder below, it will get rid of the problem
~/Library/Mail/IMAP-<username>@[email protected]/.OfflineCache
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