BB Link won't move past 1st "getting started" screen

BB Link installed on Win 7, opens but won't let me past page 1 of "getting Started" screen. The "next" button is inactive. I have uninstalled and reinstalled twice now with same results. Also computer can't find all drivers for my Z10. Any ideas?

Hi Steve,
Do you know if UAC is enabled withing Windows when you connect your device?
If so, try disabling it, then connecting the device again and see if the prompt to install then appears and allows the process to complete.
The following link includes instructions on how to disable it:
http://www.blackberry.com/btsc/KB28458
Let us know if this helps.
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

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Disk Information:
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          Apple Inc. Built-in iSight
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